Trusted Agent profile · London

haart London reviews

★★★★★ Excellent

802 reviews across 1 platform

35-37 Chase Side, London, N14 5BP

Part of haart, see every office.

haart's office in London, at 35-37 Chase Side, is rated 4.8 out of 5 across 802 reviews on 1 platform, including 802 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

802

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

As a buyer… you couldn’t ask for better service! I can’t honestly talk any more highly about the team at Haart Southgate. Rolanda has been an absolute super star during the process of buying a house in London. We’ve had many challenges with our solicitors and Rolanda is always there to support and guide us through the process. She has complete patience, empathy and professionalism - couldn’t ask for a more conscientious professional to take us through from offer to purchase. Thank you again Rolanda!!

James · 22 March 2022

Agent replied · 21 March 2024

Dear James Thank you for your kind words, its lovely to be appreciated, we've certainly had some challenges eh ! I knew we'd get there in the end, and i look forward to handing over the keys on Completion. Wishing you all the best in your lovely new home. Regards Rolanda Politakis Southgate sales

5/5

Google

I approached haart to value a property I have been planning to selI. I also contacted many agencies but felt disappointed on their attitude & approach. I was visited by Joanna & found her positive, optimistic & genuinely excited about my home which was refreshing after my experience with other agents. She is a star & managed to get me a great price for my home & also helped me with the whole move. I will recommend Joanna to absolutely anyone who is considering selling & cannot thank her enough for her support during my move. Thank you Joanna & haart.

Petros · 22 March 2022

Agent replied

Dear Mr Efthimiou Thank you so much for your review, it is lovely to hear and we wish you all the very best in your new home Southgate Sales

5/5

Google

As a buyer… you couldn’t ask for better service! I can’t honestly talk any more highly about the team at Haart Southgate. Rolanda has been an absolute super star during the process of buying a house in London. We’ve had many challenges with our solicitors and Rolanda is always there to support and guide us through the process. She has complete patience, empathy and professionalism - couldn’t ask for a more conscientious professional to take us through from offer to purchase. Thank you again Rolanda!!

James · 13 March 2022

Agent replied

Dear James Thank you for your kind words, its lovely to be appreciated, we've certainly had some challenges eh ! I knew we'd get there in the end, and i look forward to handing over the keys on Completion. Wishing you all the best in your lovely new home. Regards Rolanda Politakis Southgate sales

5/5

Google

Rolanda has been amazing at navigating a very tricky transaction but managed it for me in the end . Thank you very much Agi

Akis · 4 July 2025

Agent replied · 2 September 2025

Dear AKis, Thank you so much for your review it means alot … More

5/5

Google

Rolanda was absolutely fantastic in helping us purchase our new home. She was always available to answer any questions and provide us with guidance throughout the process. …

Ella · 13 May 2025

Agent replied · 3 June 2025

Dear Theo, Many thanks for your lovely review & kind words. … More

5/5

Google

Fiona was fantastic. We were delayed by an incident on the Tube then had to wait a while for a bus but Fiona was still very welcoming upon our arrival, despite our tardiness! She showed us around the home we were viewing and explained how it looked when it was furnished to assist with us 'visualising' the empty space being lived in. She was also very good with local knowledge. Thanks Fiona!

Jason · 12 January 2023

Agent replied

Dear Jason, Thank you for your 5* review and happy to hear that Fiona was so understanding and accommodating Best Wishes Rolanda Politakis Branch Partner

5/5

Google

Haart helped us through a complex transaction which spanned over a year including 3 sales of our house. They marketed the property well and were able to sell it quickly each time. They were good at communicating throughout and dealt with some interesting characters up and down the chain. Always happy to answer our phone calls (there were many) and gave us important advice. Thank you Rolanda, Joanna, Lia, Fiona and Lorna!

Megan · 13 December 2022

Agent replied

Dear Megan, Thank you so much for your review, it means alot and yes it was a very challenging sale to get through but we got there in the end! Having to do the other estate agents job in the chain and manage their chains for them was the biggest challenge of all... Wishing you your family all the best in your new chapter Best Wishes Rolanda & all at Haart :)

5/5

Google

I met Joanna from the Southgate office recently & found her to be pleasant & easy to work with. It was obvious from the moment I met her that she was passionate & dedicated to helping me with my move & she has been there every step of the way during this incredible journey. Thank you Joanna. I will definitely recommend contacting her if you are planning on moving!

Dean · 22 March 2023

Agent replied

Dear Dean Thank you for your review of a great experience you have had with Joanna, its great to hear such positivity :) Southgate Sales

5/5

Google

Purchased a property from haart in 2013 and have one recently sold under offer, Rolanda is a credit to haart, dealt with many estate agents in the past and I must say these guys do things different, highly recommend for both buying and selling as I have had the pleasure of dealing with both sides! Also Joanna she’s great with the camera and video walk rounds, she’ll definitely get your property sold! Thank you. Harvender

Harvey · 16 July 2022

Agent replied

Dear Harvey, Thank you for being a loyal client, it means alot to have sold the property to you, and for me to sell it for you again thank you for your kind words, it is much appreciated. Wishing you all the best Rolanda Politakis Southgate Sales

5/5

Google

The agent Joanna was a very friendly person.She rang in advance if everything was fine regarding covid before coming over to view the property. When we meet in person at my brothers house she was very professional, she set down to discuss the market value of other properties in the area so that we get to know what would be the reflection of the valuation. She asked if we were ready to go to market but for time being its for probate valuation. I would highly recommend Haart for your future valuation with that sort of professionalism you can't go wrong.PositiveProfessionalism

Jason · 24 August 2021

Agent replied

Dear Jason, Thank you ever so much for your lovely review, hopefully we can help you when your probate comes through and you are ready to sell. Wishing you the very best Southgate Sales

5/5

Google

Joanna and Rolanda have been with us from the very first step since deciding on selling our house. I cannot fault them on anything! We've had excellent service from start to finish and consistency. They have been super helpful and always easy to reach despite this pandemic! We are so glad we chose Haart and extremely grateful. The staff at Haart are very motivated and driven. No messing around or having to chase them up for updates!! Highly recommended Haart but especially Haart in Southgate. They're so friendly too and take good care of their clients. Very very happy with Haart Southgate and would like to specially thank Joanna and Rolanda for everything :) If you're looking to buy OR sell then take my word and you will not be disappointed.PositiveResponsiveness, Quality, Professionalism, Value

Puja · 24 August 2021

Agent replied

Dear Puja, Thank you so much for your kind words, it has been a pleasure working with your family and getting you moved, we have certainly overcome many challenges but with perseverance got the job done - I truly wish your family all the best in your new chapter Rolanda - Southgate Sales

5/5

Google

I have sold many properties over the years & worked with many estate agents. However, this is my first time writing a review & it is truly deserved. I have been pleasantly surprised & more than impressed with the haart Southgate team particularly Joanna Gregoriou. Selling my property during the COVID pandemic is challenging, but she has always gone above & beyond to make sure the sale is running smoothly & has kept me updated throughout. She was able to secure a buyer for my home within less than a week of going on the market & for a price I couldn't resist. Thank you Joanna for your continuous support, I recommend her to anyone thinking of selling - She is the girl to call!PositiveResponsiveness, Quality, Professionalism, Value

Efthimiou · 24 August 2021

Agent replied

Dear Antonis, Thank you so very much for your detailed 5* review about Joanna. She truly is a gem and an asset to haart - I'm so pleased she met your expectations Kind Regards Southgate Sales

5/5

Google

Joanna was very professional and friendly from the moment we spoke on the phone. As soon as we started talking I mentioned how nice it was to hear someone who is very accommodating and enthusiastic whilst speaking to me. Once we went to view a property, she had a lot of knowledge on the area and the property and spent a generous amount of time taking us through the property. I mentioned to Joanna in the last 2/3 months of looking for a new home her service has stood out to me. I would recommend haart to buyers and sellers. Even though the home wasn’t what we were looking for in the end, It was great working with haart and hopefully we can find our home soon :)PositiveQuality, Professionalism

Salama · 24 August 2021

Agent replied

Dear Salama, What a wonderful review, Joanna certainly is enthusiastic and accommodating and we strive to keep all our clients happy - we hope to suit you with your perfect home as soon as possible :) Southgate Sales

5/5

Google

Fiona has been wonderful in helping us to search for our first property. She is accommodating and shares the information and process as much as possible. This makes us very comfortable to speak with her and we believe she will help us through the remaining process until the transaction is completed.

Suet · 21 April 2024

Agent replied · 20 June 2024

Dear Suet Thank you for taking the time to share your experience with Fiona, an d i am pleased to hear such positive comments, wishing you all the best Rolanda Politakis Branch Partner

5/5

Google

Highly recommend Rolanda from the Southgate Haart estate agent. She absolutely went above and beyond from the start as we were 150 miles away from our property. She was fantastic,patient and in constant communication with ourselfs our solicitors and the buyers , keeping everyone informed. I thoroughly enjoyed my time dealing with Rolanda ,Joanna and the team for the duration of our sale, she is a truly valuable asset to your company.

Andrew · 14 September 2022

Agent replied

Dear Andrew Thank you so very much for your kind words, it's lovely to be appreciated and happy to help. Wishing you and Stella all the best for the future, Warm Wishes Rolanda & Team Southgate

5/5

Google

Fiona was lovely! So calm and smiley, patiently waited for me as I was late and didn't make me feel bad about it. Showed me around the property and clearly had a lot of information about it. Anything she could not answer, she was happy to investigate for me!

Rebecca · 21 May 2024

Agent replied · 20 June 2024

Dear Rebecca That's so lovely to hear, Thank you for taking the time to write in Wishing you all the best in your search and we hope to find you the perfect home Regards Rolanda Politakis Branch Partner

5/5

Google

I would like to express my appreciation for the exceptional service I experienced, selling my property in Palmers Green with haart Estate & Lettings Agents in Southgate. In particular, I would like to extend special thanks to Rolanda and Joanna who have been extremely helpful, professional, and responsive throughout the sale of my property, keeping me well informed throughout the process. Despite the difficult circumstances with the ongoing pandemic, haart have eased the process of selling my property and I would highly recommend working with haart. Thanks again haart for making it happen!PositiveProfessionalism

Barris · 21 June 2021

Agent replied · 20 June 2024

Dear Mr Georgiou, Thank you so much for your review, we are so pleased we managed to get this across the line for you and got through all the obstacles we faced. We wish you all the very best in your new home and the next chapter of your life :) Kind Regards Always Rolanda & Joanna Southgate Sales

5/5

Google

A fantastic and professional service provided by Joanna at Haart Southgate. Buying my property had many challenges but Joanna was their to make the whole experience as smooth as possible. I was very happy with the communication between myself and Joanna. It was very clear from the start of the purchase that Joanna would do all she could in helping me through it from start to finish. In all I would 100% recommend Haart Southgate and will definitely be doing business with them in the future. Many thanks to the team at Haart Southgate and a special thank you to Joanna.PositiveResponsiveness, Quality, Professionalism, Value

Salih · 21 June 2021

Agent replied · 20 June 2024

Dear Salih I am so pleased to read your review and to hear what a positive experienced you had with Joanna and we always see things from start to finish here at haart Best WIshes Southgate Sales

5/5

Google

Very easy to navigate around the website. Excellent layout, clean and clear. The pull down menu is easy to find. Popup assistance available on the website should you wish to enquire about anything. The response is timely. Branch address and phone numbers are clearly visible on the front page. Good amount of properties to let/buy. Good videos and photos of the properties. There is step by step advice, information and guidance for buyers that is well explained and easy to understand. Overall a very easy and pleasant experience.

Mel · 19 May 2021

Agent replied

Dear Mel, Thank you for your review, and i'm so pleased to hear that you found the website easy to navigate through, this is very important to us and we invest in making sure these things work easily for people Best Wishes Rolanda Politakis Branch Partner

5/5

Google

I can’t thank Rolanda enough for completing the sale of my property . Rolanda done what other agent s just couldn’t . Her professionalism and attentiveness throughout has been amazing, she really did make the whole process easy and kept in communication with me all the way through . Amazing job done by an amazing lady Many thanks John

John · 28 March 2025

5/5

Google

It was great experience having Haart as our house hunting agency, we all know sometimes finding a dream home can be exhausting and frustrating. Ben has been very professional and responsive, from arranging viewing with the vendor to gathering and answering all questions we have. Even though we haven’t find the one yet, it is a great experience with Ben and Haart, he is also very patient to continue looking out for us. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Gloria · 24 August 2021

Agent replied

Dear Gloria , Thank you for writing in especially as you have not yet been suited. It's always lovely to read such comments. WE hope to find you the perfect dream home soon Best Wishes Southgate Sales

4/5

Google

My partner and I have recently bought a property through Haart Southgate, as first time buyers. It’s been a bit of mixed experience but redeemed by the good people who work there. Speaking of which, Joanna Gregoriou is an absolute asset to the team and if it wasn’t for her, then I doubt we would have had the progress/end result we desired. It felt as though she was really empathetic and understanding towards us as first time buyers and was excellent in her communication throughout. This came as a refreshing change to Rolanda, who was dealing with our case first. She was passive aggressive in her responses to us and didn’t seem to have our interests at heart. She seemed very desperate to get the sale across- at whatever cost- and the level of care seemed to disappear. The best thing she did for us was pass our case over to Joanna, which worked out to be a great move in the end. We’re both really disappointed, as from reading the reviews below about Rolanda, we wish we received the same service.

Sophie · 22 March 2021

Agent replied · 21 March 2024

Dear Sophie, Thank you for your review Team Southgate

5/5

Google

The Haart Sourthgate team have done a fantastic job in helping me on the sale of the property I place with them, from the weekly updates, to the marketing advice down to the the ground level support of going the extra mile during Covid-19 to make sure all my needs as a landlord and seller is met. Thank you Rolanda and team - Joanna, Ben, Central support, your are trully a professional team and I really enjoyed working with you on the sale of our property. TJ

Tuan-Jin · 5 March 2021

Agent replied

Dear TJ Thank you for your review and so pleased we met all your expectations, particularly during these tough times, but we did it safely and got the job done :) - it was a pleasure working with you Wishing you all the very best Rolanda Southgate Sales

5/5

Google

From initial contact with Joanna the service received has been brilliant. Both Joanna and Rolanda has dealt with listing of our property in a professional and timely manner. My daughter also brought her first flat through Southgate Haart and the service received from Joanna and the Haart team was excellent. I would highly recommend using Southgate Haart for purchasing or selling.

Mustafa · 26 August 2025

Agent replied · 2 September 2025

Dear Mustafa, Thank you very much for your feedback & lovely review and we look forward to working with you. Kind Regards, haart Southgate

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Questions about haart London

How many reviews does haart London have?

haart's London office has 802 reviews across 1 platform: 802 on Google.

What is haart London's rating?

haart London is rated 4.8 out of 5 across all 802 reviews, and 4.8 out of 5 on Google from 802 reviews.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, London won Platinum.

Where is haart's London office?

haart London, 35-37 Chase Side, London, N14 5BP.

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