haart London reviews

★★★★★ 5/5

Google

Selling my parents’ home of 50 years after their deaths was always going to be a challenge. But I couldn’t have been better served by Haarts Southgate’s team whose understanding, patience, efficiency and perseverance made a daunting task a delight. In highly recommending the Southgate branch, I want to thank Rolanda, Joanna, Fiona and Lia for their professional and personable manner in person and on the phone. Together we did it!

Nicholas · 25 September 2024

★★★★★ 5/5

Google

We are delighted to share my experience working with Joanna in selling our property in Southgate. From start, Joanna exemplified professionalism, expertise, and unwavering dedication to achieving the best outcome for us. Joanna's negotiation skills are simply outstanding. She navigated the complexities of the real estate market with finesse, ensuring that we received the best possible value for our property. Her strategic approach and attention to detail were instrumental in securing a favorable deal within a remarkably short timeframe. What truly sets Joanna apart is her honesty and rationality. Throughout the entire process, she provided us with transparent and insightful guidance, always keeping our best interests at heart. Her integrity and sincerity instilled a sense of trust and confidence in us, making the entire experience stress-free and enjoyable. Joana's commitment to excellence and her genuine care for her clients shine through in every interaction. She went above and beyond to address any concerns we had, offering thoughtful solutions and expert advice every step of the way. In conclusion, I cannot recommend Joana highly enough for your agent. Thank you, Joanna, for your remarkable efforts and for exceeding our expectations. You are truly a standout professional in your field.

Agnes · 21 April 2024

★★★★★ 5/5

Google

I recently had the pleasure of being shown around a property by Fiona. She was incredibly professional and knowledgeable about the property and the local area. Fiona was patient and took the time to answer all my questions thoroughly. Her friendly demeanour made the entire experience enjoyable. I appreciated her honesty and transparency throughout the viewing. Overall, Fiona provided excellent service and is a true asset to Haart.

Parag · 18 October 2024

★★★★★ 5/5

Google

Throughout our home-buying process, Cem was incredibly communicative. He promptly answered calls and emails, keeping us informed about every development. His ability to clearly explain complex contract details. Thank you for everything!

Georgiana · 13 November 2025

★★★★★ 5/5

Google

We would like to say a massive thank you to the team at Haart (Southgate) for helping us during our recent house buying process. They were professional, supportive and went over and above to help us when we experienced challenges - in particular, Rolanda, Lia and Joanna. They have a huge wealth of experience which helped us navigate the house buying process. I would also like to mention Ben and Elvira. We would definitely recommend the Haart team!

Maria · 13 November 2025

★★★★★ 5/5

Google

Haart Estate and Lettings Agents is one of the best so far agencies. One big thank you goes to Manda Donabi who has been a great support and helping me in every step with my application. Manda from the first moment understood what I was looking for and helped me to find the perfect property. 5 stars 🌟from me. Need to mention Adam and all the team at Haart for always looking after us and our needs as a family. BIG THANK YOU 😊

Entela · 24 August 2023

★★★★★ 5/5

Google

I saw a property on Haart Website. I went to the office where I met Fiona who arranged a viewing for me. The next day Fiona met us at the property . She turned up on time and was very professional. I had so many questions and she was able to answer all of these. Within a week I was able to find my forever home. Thank you Fiona for being so friendly, helpful and professional in your role

Anita · 24 August 2023

★★★★★ 5/5

Google

We would like to say big thanks to Haart Southgate who were forwarding us for our purchase. We were lucky to meet them. After more than 100 viewings (naturally) which we'd done I can definitely say that Haart is the most professional one. Especially big gratings for Rolanda who always was on the same page with us and helped us to move forward till exchanging contracts. Without her intervention it could took months because our bank and solicitors just stuck. Rolanda worked not just as moving supporter, but adviced us how to chase everyone and get purchase done as soon as possible. Also thanks Lia who began this process with us and advised on the first steps.

Евгений · 25 July 2023

★★★★★ 5/5

Google

I recently had the opportunity to meet with Rolanda, and I can honestly say she is an absolute delight to deal with. From the moment I met her, she was friendly and approachable which immediately made me feel comfortable. Rolanda is …

Y · 13 May 2025

★★★★★ 5/5

Google

Lia, Rolanda, Joanna and the team were all very professional and pleasant to deal with. My sale was particularly difficult and they all coped and supported me very well. Thank you all.

Fabgob89 · 26 August 2025

★★★★★ 5/5

Google

Lia was our move manager and she made me feel really comfortable and at ease with the whole process. Lia explained everything to me really clearly and made me feel in the loop throughout. She communicated well with all the other parties involved in my move as well. Will be recommending HAART for any friends or family moving. Thank you Lia :)

Tara · 21 May 2024

★★★★★ 5/5

Google

We had a great experience with our transaction thanks to Joanna. It required a lot of attention to small details, but communication was always fluid, without any hiccups. Thanks to this, decisions were made quickly, satisfying all the multiple parties involved. We were really happy with the outcome. I highly recommend seeking their help if you need expertise in estate properties in the area.

Filippo · 20 February 2024

★★★★★ 5/5

Google

Rolanda was amazing to deal with, has always been prompt with her communication and very patient with me. Clearly lots of experience, I wouldn’t go anywhere else.

P · 8 August 2025

★★★★★ 5/5

Google

Looking into a possible London work flat I may need, I Initially dreaded getting some pushy Foxton's type: I needn't have worried however as Fiona could not have been more easy to get along with; charming, interesting, knowledgeable, professional and a complete pleasure. I thoroughly recommend Fiona / Haart and will use again.

David · 26 August 2024

★★★★★ 5/5

Google

Just sold my flat in Southgate with Haart! Rolanda, Joanna, Lia and the rest of the sales team at Haart Southgate were amazing through the whole process. 2024 was not an easy time to sell and Haart secured a good buyer at a reasonable price. Thank you Haart!

Svetlana · 9 November 2024

★★★★★ 5/5

Google

The whole Haart Southgate team were excellent. Joanne visited and gave us a realistic valuation. Rayhan and Rolanda worked hard to get buyers through the door for an open house. Lia liaised with the buyers to ensure the sale progressed. From listing to completion took under 3 months.

Sonali · 30 March 2026

★★★★★ 5/5

Google

I met Joanna when she came to visit our family home. She was a breath of fresh air, having worked with other agents in the past. She made selling our home a stress free process & she went above & beyond to help us. If you are looking at selling or moving, contact Joanna at haart Southgate. She gets the job done & always has a smile on her face! Thanks Joanna!

Edgar · 26 May 2023

★★★★★ 5/5

Google

Erjon Kurtaj is a really great property manager! When we have any issues or questions, he's very good at responding and helping us sort out the problems quickly and efficiently. For example, our kitchen blind broke and within 2 days Erjon had responded to my email and sent someone to repair it. My flatmate and I are very happy with Erjon as our property manager.

Bailey · 23 October 2023

★★★★★ 5/5

Google

I chose to market my property with haart in Southgate after meeting with many agents & finally finding someone with a genuine care & interest in me and my home move. I was lucky enough to be visited by Joanna Gregoriou & found her to be friendly, approachable & honest. Since putting my property on the market to completing & moving in to my new home, I have had a seamless experience & would recommend Joanna highly. Thank you haart SouthgatePositiveResponsiveness, Quality, Professionalism, Value

Tiadora · 21 June 2022

★★★★★ 5/5

Google

Haart were instructed to sell my property in London. I have plenty of experience with estate agents and I would place Haart above them all. They were very communicative, they were very professional and very proactive. Nothing was too much trouble, best of all they sold my property and I was delighted with the outcome. I wouldn’t hesitate to use them again! I highly recommend Haart, in particular Joanna, the manager, was exceptional. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Carlina · 24 August 2022

★★★★★ 5/5

Google

Fiona is a very professional and great listener. After our first property view and listening to our opinion about that, very quickly she understood what we were looking for so she recommended us to view a property and it was exactly what we wanted and now she is helping us to go through our accepted offer. So she saved us a lot of time and useless trips to unsuitable properties. Thank you Fiona.

Gelli · 11 February 2023

★★★★★ 5/5

Google

Fiona is so helpful and knowledgeable! She always goes above and beyond to ensure that all my questions are answered and provides insights that truly make a difference. Her friendly demeanor and patience make every interaction a pleasure. I feel lucky to have her assistance!

SEVGİN · 18 October 2024

★★★★★ 5/5

Google

Fiona was easily the best estate agent we have dealt with during our long, arduous house search! She is extremely personable and I felt at ease with her during the process. We didn't end up going with the flat but I'd really recommend her.

Amy · 26 October 2024

★★★★★ 1/5

Google

The first few months of finding a property & settling in went well with the help of a lovely gentleman name Josh who was our go to agent , extremely responsive & helpful throughout our first 3 months (dec19-March20). As the pandemic hit, this is where the communication between our agency & our service began to decline. We were no longer assigned Josh & was directed to another branch as our first form of contact. We didn’t have many issues with the property except the washing machine & boiler to which they checked promptly upon request from june20-aug20 roughly. We were never contacted to make sure they could assist us during those unsettling times might I add. During November 20, we experienced a traumatic flood due to a pipe burst. We called our agency, no one picked up.. we called again , searching for any help to get an emergency plumber out as the property was facing extreme damage. After being sent to different directories for over 3 hours we got through to aPM who said they could only send out a plumber in a few hours , to which we explained there wouldn’t be a house in 3 hours if they didn’t send someone out within the next 10 mins. Upon the plumbers arrival he explained that it was made out to be a small leak. The main pipe had burst which required affinity waters help to repair, the bathroom floor was pouring water directing into the kitchen , through the lighting as well. The next few months was hell, as the main electric board kept cutting out for long periods of time. We were told that it will dry out. I have asthma & the other tenant has a chronic allergy to penicillin, we could smell the damp & were afraid of the mould. The property was eventually habitable but we were unhappy for obvious reason. A painter was sent out to paint over the damp stains. Though through all of this we wanted to renew our year contract, a woman called Viktoria was sorting out these documents however we never heard back from her. A month later after our contract had expired & we both had emailed them & called them countless times to further discuss this with no response we then received an email stating that our tenancy was moved to a periodic statutory tenancy agreement. We then experienced the front gate falling off due to the deterioration of the bricks, after contacting them about this they said to leave it and put the gate in a safe place if possible as this is not something worth fixing during these times. Summer 2021 came & we experienced a wasp nest in our ventilator, from our other poor experiences we decided to pay for an exterminator as we both have allergies to bees & wasps. Regardless, we reached a point at which we could no longer afford the property. We had tried to call them & email them several times to explain our situation, but to no luck we received no response. After emailing every email I could find I sent our request to terminate our contract. We were then contacted by several people at once. Explaining they didn’t know this is how we felt and that we should’ve called them directly (though we were not given a point of call since March20,as we were sent to different branches several times as our property was supposedly not listed under these branches) They stated as it was short notice we would have to pay another months rent, at this point we were exhausted & agreed to it though we could not afford this. Last week, a week after our tenancy had ended we were then given a bill to pay for damages. We had paid a cleaner & cleaned w/them ourselves (left in a better condition then when we moved in). After negotiation we agreed to a different cost as we thought this would be the last time they would contact us. I received another bill today though the property has been vacant since the 20th of Dec. We are not liable for costs incurred as we have not generated these bills. They have only contacted us in regards to money, never about their service & if there is something they could do to make us stay. Unacceptable treatment for a service I’m paying for. Find yourself an agency who will give you the support you need.

Ally · 22 March 2022