Trusted Agent profile Β· London

haart London reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

374 reviews across 2 platforms

103 - 105, Lordship Lane, London, SE22 8HU

haart's office in London, at 103 - 105, is rated 4.6 out of 5 across 374 reviews on two platforms, including 368 Google reviews rated 4.7.

Google logo

4.7 / 5

368

Reviews on Google

This office

Facebook logo

3.7 / 5

6

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Haart did a great job in selling our flat in East Dulwich, and we found the whole team to be friendly and professional at all times. Adrianna was wonderful throughout the process, especially during the time around exchange of contracts when she worked really hard to make sure everyone was doing what they should have been doing when they should have been doing it. Nick was also involved in our sale and we really appreciated his cheerful manner and extensive knowledge. The team seemed to show the flat to the right buyers in terms of what they were looking for. They were always really helpful with queries we had throughout the sale process. I would definitely recommend Haart if you are looking to sell in the area!

Claire Β· 23 June 2018

Agent replied Β· 21 June 2024

Dear Claire, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Dulwich estate agents

5/5

Google

Fantastic folks to work with, highly recommended as buyers. In particular, we worked with Dilan who despite our wants, needs and terrible lack of education as first-time buyers provided patience and support where we needed it most - she was punctual, diligent and provided the right balance of support in guiding us where need be, and leaving us to it to discover various properties on our own term. Would love to work with her again in the future.

Ferdi Β· 23 June 2019

Agent replied Β· 21 June 2024

Dear Ferdi Wieling, Thank you for leaving such great and detailed feedback about your experience with haart Dulwich estate agents, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us! haart Dulwich estate agents

5/5

Google

A pleasure to deal with Shakira at haart Dulwich and the property management team. As a landlord for over 20 years I would recommend them as efficient, friendly and professional. Thank you Shakira and the team, for all your hard work.PositiveProfessionalism

Christopher Β· 23 March 2024

Agent replied Β· 21 June 2024

Thank you so much for your review - we're so glad Carlo and the team have provided a great experience for you. Haart Property Management.

5/5

Google

I'm a landlord and have used Haart to manage my property in Southwark area for the last 6 years. It is an expensive service but the management has been superb and all my queries and issues have always been dealt with efficiency. Thank you to Thanisha and Jamaal at the Dulwich branch.

Heli Β· 22 June 2023

Agent replied Β· 21 June 2024

Dear Heli, Thank you so much for your 5 star review, I know that the team In haart Lettings Dulwich will be delighted to hear such positive feedback about the service we offer. Once again thank you. Kind Regards Caroline, haart Lettings Dulwich.

5/5

Google

β€œI had the pleasure of speaking with Celetia, and I was thoroughly impressed with her professionalism and expertise. She is friendly and reassuring but also highly knowledgeable, answering all my questions with clarity and patience. She made the process seamless and stress-free, ensuring that I felt well-informed and supported. Her attention to detail and commitment to excellent service truly stood out. Thank you for the outstanding service, Mrs Celetia 😊

Rebecca Β· 16 January 2025

Agent replied Β· 23 January 2025

Hello Rebecca, Thank you for sharing such a positive review of the customer service you experienced from Celetia. Please do reach out if you need any further assistance :) haart, Dulwich Lettings Team

5/5

Google

Shakira was so helpful and very prompt with communication, she followed through on everything and helped us complete all our references etc in good time to ensure we moved in on the correct date. So friendly and reassuring, thank you! :)

Izzy Β· 22 February 2024

Agent replied Β· 21 June 2024

Hello Izzy, Thank you so much for leaving such a lovely review for Shakira. We are happy that you enjoyed your experience working with her and really hope that you enjoy your new home. haart Dulwich Lettings

5/5

Google

Today I attended a viewing hosted by Celetia. Celetia was very warm, was informative about the property, and answered all the questions we had, ensuring we understood the process of rentals via Haart.

Kathryn Β· 19 June 2024

Agent replied Β· 23 August 2024

Hello Kathryn, Thank you for leaving such a positive review of Celetia. We are happy to hear you enjoyed your viewing with her. Please do not hesitate to get in touch if you need anything else! haart, Dulwich Lettings

5/5

Google

I must say that Haarts Estate Agents Lettings Management team have been of great service to me as a private landlord in securing secure tenants for my property. I want to also express my profound gratitude and appreciation especially to Carlo Dursi and others who have been very supportive all these years. Well done. I would definitely recommend Haarts Estates Agents to friends and families.PositiveQuality

Sam Β· 22 June 2021

Agent replied Β· 21 June 2024

Thank you very much for your kind feedback, Sam. We're really glad Carlo has been able to help you most recently as well as our other colleagues over the years! Take care. Haart Property Management.

5/5

Google

The Sales team at Haart were fantastic when dealing with our house sale. Even with the changes, refurb and everything else going on. I would highly recommend Tim, Adrianna and Tanya and all have been extremely patient with me throughout the process. I even tried other agents and multi-agency but Haart's were consistent through and through. Thank you guys for getting my house sale across the line and wish you all the best.

Yoko Β· 23 June 2018

Agent replied Β· 21 June 2024

Dear Yoko Goddard, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.

5/5

Google

I wanted to say a big thank you to Jan, at Haart, East Dulwich, for all his help with organising paperwork very speedily for my flat that I have rented through Haart for many years. It is hugely appreciated and was an enormous help.

The Β· 25 September 2023

Agent replied Β· 21 June 2024

Hi, Thank you for taking the time to leave us a great review about your experience with us. We will pass on your message to Jan as we are sure he will appreciate your message! Regards The Dulwich Lettings Team at Haart

5/5

Google

Celetia has been very helpful on the phone, would recommend :)

Dana Β· 16 April 2025

Agent replied Β· 16 April 2026

Hello Dana, Thank you for your positive review of the service you received with Celetia. Please do get in touch if you need anything else. haart, Dulwich Lettings

5/5

Google

I would just like to say that Shakira was very helpful in trying to help in all aspects of the issue that arise and courteous in her approach .

Kee Β· 24 July 2024

Agent replied Β· 23 August 2024

Hi Kee Shum, Thank you for your positive review of Shakira. We are glad it was a pleasant one. Please do reach out if you need any further assistance.

5/5

Google

Adrianna was excellent throughout our process with Haart- from the first viewing to ensuring we had everything we needed after completing. In particular Adrianna facilitated clear and timely communication across the chain, which was reassuring and certainly helped reduce some of the usual stress that goes along with buying a house!

Catherine Β· 17 December 2024

1/5

Google

Adrianna Helinska - terrible - do not go with this agent. This agent shouldn’t be professional enough to be worth enough. Look elsewhere in Dulwich. Awful terrible service from this individual

David Β· 16 January 2026

Agent replied Β· 16 April 2026

Dear David, We take all feedback seriously; however, we believe this review is not warranted. The individual you have named has not worked for our company for at least six months, and therefore your experience cannot be attributed to our current team or our services. We would appreciate it if you could remove this review as it does not accurately reflect our business or our current staff. If you do have any outstanding concerns or would like to discuss this further, please feel free to contact us directly. Kind regards, Haart Sales Team

5/5

Google

Celetia is very helpful and friendly showing around for viewings

Luke Β· 11 April 2025

Agent replied Β· 16 April 2026

Hello Luke, Thank you for your positive review. We're happy to hear that you enjoyed your experience working with Celetia. Have a nice weekend.

5/5

Google

Celetia’s reception towards my husband and I during the viewing was top notch. Her patience, answers to each question asked was superb. We hope to begin a contract with you. Thank you Haarts.

Lynda Β· 22 April 2024

Agent replied Β· 21 June 2024

Hello Lynda, We are delighted to hear that you have had such a positive experience working with Celetia. Please don't hesitate to let us know if you need any assistance during the lettings process of your new home or after. haart Dulwich Lettings

5/5

Google

as soon as i walked in the branch, i received excellent customer service from Lamarr, he was very helpful and patient.

Liliana Β· 2 April 2026

Agent replied Β· 16 April 2026

Thank you for your kind feedback! We’re delighted to hear that Lamarr provided you with excellent customer service. His helpfulness and patience truly reflect the level of care we strive to offer every customer. We’ll be sure to pass along your compliments, he’ll be thrilled to know he made such a positive impression. We look forward to welcoming you again soon!

5/5

Google

Shakira was great in customer service. Was very helpful in passing on full detailed information & patiently listening & answering to my concerns about the property. An amazing asset to the organisation.

Ribin Β· 22 April 2024

Agent replied Β· 21 June 2024

Hi Ribin, Thank you so much for your lovely review of your experience with Shakira. Please don't hesitate to let us know if you have any further questions. haart Dulwich Lettings

5/5

Google

Great comms throughout the offer process. Celitia has been super helpful in keeping us up to date! 5*’s

Nicky Β· 27 November 2024

Agent replied Β· 11 December 2024

Hello Nicky, We are delighted to hear that you have had such a positive experience with Celetia. Please do reach out if you need any further assistance.

5/5

Google

Great to communicate with, arrange for tenancy and end-of-tenancy things, and for being very human in their approach. Jan Kurek has been a delight all throughout, and his colleague Colin Fosu was also great to have around viewings!

Bea Β· 24 November 2023

Agent replied Β· 21 June 2024

Dear Bea, Thank you for your kind feedback. Regards Jan Kurek, Haart - Property Manager

5/5

Google

Serkan Osman is a great estate agent! Very helpful and consistent. 5 stars!

6S Β· 16 January 2025

Agent replied Β· 23 January 2025

Thank you for your kind words and happy to help where I can. Kind regards Serkan Osman Dulwich haart lettings

5/5

Google

First of all we want to say a Big Thank You to Patrik! We had a great experience with him . Hi was very friendly, very professional and quick to respond to our questions. . Hi was totally involved to find us a house to live! We really appreciate the effort! Many thanks Patrik! πŸ™PositiveResponsiveness, Quality, Professionalism, Value

Sorin Β· 24 August 2021

Agent replied Β· 21 June 2024

Hi Sorin, Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Kind individuals like you make our job a pleasure.

5/5

Google

It was quite a wonderful journey working with Patrick and Shakira, my first time renting and they didn’t make it difficult as I thought and as everyone has told me it would be, they were in communication all through the process and most especially cares about my health and safety, i was let in on every tiny piece of information until i got my keys 😁. If there was an extra star to give would definitely give them all of it. Thank you so much guys ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Amaka Β· 22 February 2024

Agent replied Β· 21 June 2024

Hi Amaka, Thank you for leaving your review. We are happy to hear that you had a good experience working with Patrick and Shakira and we hope you are enjoying your new home. haart Dulwich Lettings

5/5

Google

We have been working with Thanisha to help carry out maintenance work on a number of the properties that she manages in the Dulwich area. Thanisha is excellent to work with as she is polite, approachable and professional at all times.

Adam Β· 22 June 2023

Agent replied Β· 21 June 2024

Dear Adam, Thank you for your kind feedback. Regards, Thanisha, haart Dulwich Property Manager

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