Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI cannot recommend Serkan Osman highly enough. From start to finish, his professionalism, dedication, and deep knowledge of the lettings market were evident in every interaction. Serkan doesn’t just meet expectations, he consistently goes above and beyond to ensure both landlords and tenants feel informed, supported, and completely at ease throughout the entire process.
Jack · 16 June 2025
Agent replied · 16 April 2026
Hello Jack,
Thank you for your very positive review. We're happy to hear that you enjoyed your experience working with me. If you have any further questions please do not hesitate to contact us!
★★★★★ 5/5
GoogleEtianne was absolutely brilliant from the viewing till the moving day
He made sure everything was on spot for my moving day
Thanks
Paola
Paola · 16 March 2026
Agent replied · 16 April 2026
Hi Paola,
Thank you so much for your kind words for Etianne Wilson! It was truly a pleasure assisting you to find your ideal home. Wishing you lots of happiness and wonderful memories in your new home. Feel free to contact us with any queries or assistance in future.
Kind regards,
Haart Lettings Dulwich
★★★★★ 5/5
GoogleIt was such an interesting experience. Robert is such a amazing very active and wonderful. I really appreciate how he helps us throughout the process.
Claire · 5 October 2026
★★★★★ 5/5
GoogleCan highly recommend Etianne at Haart East Dulwich. Very professional and proactive in helping tenants through the lettings process.
Eden · 26 March 2026
Agent replied · 16 April 2026
Thank you for your kind words for Etianne Wilson & your recommendation for Haart Lettings Dulwich. I know she will be delighted with the feedback. We're glad you were happy with the service provided.
Kind Regards,
Haart Lettings Dulwich
★★★★★ 5/5
GoogleSerkan was an incredibly hard working and co-operative agent speeding up the process of moving despite various difficulties with the referencing agency. Highly recommend his services :)
Nate · 16 January 2026
Agent replied · 16 April 2026
Good morning Nate,
thank you for the fantastic review, really appreciate it and do not hesitate to contact us at haart Dulwich.
Kind Regards,
Serkan O
Haart Dulwich Lettings team
★★★★★ 5/5
GoogleCeletia Martin has been so prompt so lovely and welcoming,viewing properties and also chasing up and keeping us updated with landlords she is absolutely wonderful and such a great asset to their team and has made renting as first time renters which is scary very smooth to navigate
Adina · 13 June 2025
Agent replied · 16 April 2026
Hi Adina, Thank you for your kind five star review. It's lovely to hear such positive feedback about Celetia, it has been a pleasure to help. Kind Regards haart Dulwich Residential Lettings.
★★★★★ 5/5
GoogleI recently had an issue and required some very important information urgently. I reached out to my Haart property manager but unfortunately they were not available. Jan Kurek stepped in was able to provide a quick turn around with the information I needed. I was pleaseantly surprised as is normally not always the case with Haart, but in this situation, Jan kept me informed all through the process until informaton I needed was obtained. It was the first time I had communicated with Jan on anything, he proved how professional he was in every question I asked and in the level of customer service provided. Thanks Jan! keep doing what you are doing.
Ade · 27 December 2023
Agent replied · 23 August 2024
Hi Ade, Thank you for taking your time out and leaving such kind feedback - we are really happy to hear of your experience and will pass on your kind words to Thanisha on your behalf.
★★★★★ 5/5
GoogleI recently had an issue and required some very important information urgently. I reached out to my Haart property manager but unfortunately they were not available. Jan Kurek stepped in was able to provide a quick turn around with the information I needed. I was pleaseantly surprised as is normally not always the case with Haart, but in this situation, Jan kept me informed all through the process until informaton I needed was obtained. It was the first time I had communicated with Jan on anything, he proved how professional he was in every question I asked and in the level of customer service provided. Thanks Jan! keep doing what you are doing.
Mr · 24 December 2023
Agent replied · 21 June 2024
Hi Ade, Thank you for taking your time out and leaving such kind feedback - we are really happy to hear of your experience and will pass on your kind words to Thanisha on your behalf.
★★★★★ 1/5
GoogleBe very cautious dealing with Danny Grey (Haart Regional Manager).
At first, he appears responsive and committed, answering calls, showing up, and making commitments. But when a better deal arises, he avoids calls and emails, disappearing completely without any explanation or apology.
Do not trust verbal commitments from him. This was our first-hand experience, and it’s shocking that this behaviour came from Haart’s regional manager. If this is the standard at management level, it raises serious questions about Haart’s integrity as an estate agency.
Sara · 13 October 2025
Agent replied · 16 April 2026
Thank you for sharing your experience with us. We're sorry to hear about your concerns and assure you that this is not the standard we strive for at Haart.
★★★★★ 5/5
GoogleFantastic experience, we found a beautiful property for rent and our offer was accepted within 24 hours. We’re moving today! Whole process took just a few weeks. When things were tight with refs and checks Celetia made special efforts to help be in on our move date.
Craig · 16 April 2025
Agent replied · 16 April 2026
Hello Craig, Thank you for sharing such a positive review of the customer service you experienced from Celetia. We are happy we could find you a new home! Please do reach out if you need any further assistance :) … More
★★★★★ 5/5
GoogleSerkan was a great help!
Max · 12 May 2026
Agent replied · 12 October 2026
Hi Max,
Thank you for your positive review.
Kind Regards
Serkan Osman
★★★★★ 5/5
GoogleNatalie Black is my property manager for two Camberwell properties. She's always quick to get back to me and gives a professional and personable service. I've had some issue with my boiler service provider- Hometree- and she's been really helpful in getting this sorted, liaising with them and with tenants and getting gas safe checks booked in time. She always keeps me up to date. Great service.
Louise · 31 May 2024
Agent replied · 21 June 2024
Hello Louise,
Thank you for sharing your positive review on Natalie with us. Please don't hesitate to reach out if you need any further assistance. Have a lovely weekend.
haart Dulwich Property Management
★★★★★ 5/5
GoogleEtianne was really helpful and friendly, it made the whole experience very smooth and easy!
Rowan · 16 February 2026
Agent replied · 16 April 2026
Thank you so much Rowan for the kind review to Etianne Wilson! I’m really glad we could help and that everything felt smooth and easy for you. Please do keep us in mind for future reference.
Kind regards,
Haart Lettings Dulwich
★★★★★ 5/5
GoogleRia was amazing in assisting the sale of my property, thank you so much.
Zanabu · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your lovely message, and also for looking after the team with the sweet treats!
★★★★★ 5/5
GoogleWe had a very good experience with Etienne. Very friendly, professional and helpful throughout the viewing. All our questions were answered clearly, and the whole experience was smooth and pleasant. Highly recommended!
Tumpa · 21 September 2026
Agent replied · 12 October 2026
Thank you very much for your kind review and recommendation.
We're delighted to hear that you had a positive experience with Etianne Wilson. Providing a friendly, professional, and helpful service is something we take great pride in, so it's wonderful to know that all your questions were answered clearly and that the viewing process was smooth and enjoyable.
We are especially pleased that we could assist you as you prepare to move into your new home. We wish you every happiness and success in this exciting new chapter and hope you settle in quickly.
Kind regards,
Etianne Wilson
Haart Dulwich Lettings
★★★★★ 5/5
GoogleEtienne Wilson is so lovely and helpful.
Bella · 26 March 2026
Agent replied · 16 April 2026
Thank you for your kind words for Etianne Wilson, I know she will be delighted with the feedback. We're so glad you had a great experience with Haart.
Kind Regards,
Haart Lettings Dulwich
★★★★★ 5/5
GoogleHad an amazing experience with Haart Dulwich - my boyfriend and I are in the process of moving to London and Patrick was super helpful, booked us for a flat viewing and helped us secure our dream flat for a reasonable price. Their referencing process is also simple and professional so we have felt completely at ease. Definitely recommend Haart and Patrick they made the lettings process in London a lot easier than we expected
Maggie · 25 September 2023
Agent replied · 21 June 2024
We are happy to hear that you had a good experience with us and hope to assist you again in the future. We will pass your feedback onto Patrick Jones from the Dulwich lettings team.
★★★★★ 5/5
GoogleHelpful and responsive estate and letting agency. Serkan did a great job helping us on board our tenancy, giving quick replies to queries, and guiding us through the process. Nice one!
Jack · 12 September 2026
Agent replied · 12 October 2026
Thank you so much for your wonderful review, Jack! We're delighted to hear that Serkan made your experience such a positive one. Providing a smooth, efficient service and keeping our clients well informed is something we really value, so it's fantastic to know you felt supported throughout the process. We truly appreciate your kind words and recommendation. Thank you for choosing Haart Lettings Dulwich, and we wish you all the best in your new home!
★★★★★ 5/5
GoogleThe attention of the staff at Haart Dulwich is excellent. In particular, I would like to thank Patrick for all his help through the letting process. Thank you! Also, It's been just a few days since I moved in to my new home and the property manager Thanisha has been very helpful and giving me prompt responses to my queries. I totally recommend this letting agency for those who are looking for a property in South East London.
Ingrid · 22 June 2023
Agent replied · 21 June 2024
Thank you very much for your positive feedback Ingrid, we pride ourselves of ensuring you receive a 5 star service and we are delighted you have felt this way. Thank you once again from the team here at Dulwich Lettings.
★★★★★ 5/5
GoogleWe've been extremely impressed with Cintia Javori and her team's exceptional service as overseas landlords. Their friendly and helpful approach, coupled with their prompt responsiveness and adept handling of renovation emergencies and difficult tenants, has made our experience significantly smoother compared to our previous encounters with other agents. Their professionalism and ability to effectively manage challenging situations have truly set them apart for us.
Adam · 22 April 2024
Agent replied · 21 June 2024
Hello Adam,
Thank you for leaving Cintia such a great review. It's always a pleasure to work with you. Please do reach out if you need any more assistance.
haart Dulwich Property Management
★★★★★ 5/5
GoogleAfter feeling totally left in the dark by Haart Estate South West London, I found out that management of my property was forwarded to Haart Dulwich.
Before speaking to Colin I was planning on swtiching estate agents, however, after a very reassuring conversation , I had a change of heart.
Colin was very honest and solved the issues I was facing with my tenants swiftly. Thank you very much. Keep up the great work!
- David Otobo
Davidson · 22 June 2023
Agent replied · 21 June 2024
Dear Davidson, Thank you so much for your 5 star review, I know that Colin Fosu in haart Lettings Dulwich will be delighted to hear such positive feedback about the service we offer. Once again thank you. Kind Regards haart Lettings Dulwich.
★★★★★ 5/5
GoogleHaart Estate Agents have been really great. We were helped by Celetia, who was incredibly supportive and communicative. She explained things clearly at each stage of the process and was a pleasure to work with as we secured our tenancy. Looking forward to working with them in the future
Dan · 16 December 2024
Agent replied · 23 December 2024
Hello Dan,
We are delighted to hear that you have had such a positive experience with Celetia.
Please do reach out if you need any further assistance.
★★★★★ 5/5
GoogleSerkan was very helpful throughout the process and chased things for us and kept us in the loop
Charlie · 28 November 2025
Agent replied · 12 December 2025
Good morning Charlie,
Thank you for your kind words, really appreciate the feedback.
Kind regards
Haart Dulwich Team
★★★★★ 5/5
GoogleImmaculate customer service form lamarr he was very helpful in finding a home for me and my family all around a great guy, Very welcoming and charming great atmosphere the moment I stepped into to building would definitely recommend you guys going down here in search of your new home
Laville · 2 April 2026
Agent replied · 16 April 2026
Thank you so much for your wonderful feedback! We’re thrilled to hear that Lamarr provided such immaculate customer service and was able to help you find a home for you and your family. It’s great to know that his welcoming and charming approach, along with the atmosphere in our building, made such a positive impression from the moment you walked in.
We truly appreciate your recommendation and wish you and your family all the best in your new home. If there’s ever anything more we can assist you with, please don’t hesitate to reach out!
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