Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently had an issue and required some very important information urgently. I reached out to my Haart property manager but unfortunately they were not available. Jan Kurek stepped in was able to provide a quick turn around with the information I needed. I was pleaseantly surprised as is normally not always the case with Haart, but in this situation, Jan kept me informed all through the process until informaton I needed was obtained. It was the first time I had communicated with Jan on anything, he proved how professional he was in every question I asked and in the level of customer service provided. Thanks Jan! keep doing what you are doing.
Mr · 24 December 2023
Agent replied · 21 June 2024
Hi Ade, Thank you for taking your time out and leaving such kind feedback - we are really happy to hear of your experience and will pass on your kind words to Thanisha on your behalf.
★★★★★ 1/5
GoogleBe very cautious dealing with Danny Grey (Haart Regional Manager).
At first, he appears responsive and committed, answering calls, showing up, and making commitments. But when a better deal arises, he avoids calls and emails, disappearing completely without any explanation or apology.
Do not trust verbal commitments from him. This was our first-hand experience, and it’s shocking that this behaviour came from Haart’s regional manager. If this is the standard at management level, it raises serious questions about Haart’s integrity as an estate agency.
Sara · 13 October 2025
Agent replied · 16 April 2026
Thank you for sharing your experience with us. We're sorry to hear about your concerns and assure you that this is not the standard we strive for at Haart.
★★★★★ 5/5
GoogleFantastic experience, we found a beautiful property for rent and our offer was accepted within 24 hours. We’re moving today! Whole process took just a few weeks. When things were tight with refs and checks Celetia made special efforts to help be in on our move date.
Craig · 16 April 2025
Agent replied · 16 April 2026
Hello Craig, Thank you for sharing such a positive review of the customer service you experienced from Celetia. We are happy we could find you a new home! Please do reach out if you need any further assistance :) … More
★★★★★ 5/5
GoogleNatalie Black is my property manager for two Camberwell properties. She's always quick to get back to me and gives a professional and personable service. I've had some issue with my boiler service provider- Hometree- and she's been really helpful in getting this sorted, liaising with them and with tenants and getting gas safe checks booked in time. She always keeps me up to date. Great service.
Louise · 31 May 2024
Agent replied · 21 June 2024
Hello Louise,
Thank you for sharing your positive review on Natalie with us. Please don't hesitate to reach out if you need any further assistance. Have a lovely weekend.
haart Dulwich Property Management
★★★★★ 5/5
GoogleEtianne was really helpful and friendly, it made the whole experience very smooth and easy!
Rowan · 16 February 2026
Agent replied · 16 April 2026
Thank you so much Rowan for the kind review to Etianne Wilson! I’m really glad we could help and that everything felt smooth and easy for you. Please do keep us in mind for future reference.
Kind regards,
Haart Lettings Dulwich
★★★★★ 5/5
GoogleRia was amazing in assisting the sale of my property, thank you so much.
Zanabu · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your lovely message, and also for looking after the team with the sweet treats!
★★★★★ 5/5
GoogleEtienne Wilson is so lovely and helpful.
Bella · 26 March 2026
Agent replied · 16 April 2026
Thank you for your kind words for Etianne Wilson, I know she will be delighted with the feedback. We're so glad you had a great experience with Haart.
Kind Regards,
Haart Lettings Dulwich
★★★★★ 5/5
GoogleHad an amazing experience with Haart Dulwich - my boyfriend and I are in the process of moving to London and Patrick was super helpful, booked us for a flat viewing and helped us secure our dream flat for a reasonable price. Their referencing process is also simple and professional so we have felt completely at ease. Definitely recommend Haart and Patrick they made the lettings process in London a lot easier than we expected
Maggie · 25 September 2023
Agent replied · 21 June 2024
We are happy to hear that you had a good experience with us and hope to assist you again in the future. We will pass your feedback onto Patrick Jones from the Dulwich lettings team.
★★★★★ 5/5
GoogleThe attention of the staff at Haart Dulwich is excellent. In particular, I would like to thank Patrick for all his help through the letting process. Thank you! Also, It's been just a few days since I moved in to my new home and the property manager Thanisha has been very helpful and giving me prompt responses to my queries. I totally recommend this letting agency for those who are looking for a property in South East London.
Ingrid · 22 June 2023
Agent replied · 21 June 2024
Thank you very much for your positive feedback Ingrid, we pride ourselves of ensuring you receive a 5 star service and we are delighted you have felt this way. Thank you once again from the team here at Dulwich Lettings.
★★★★★ 5/5
GoogleWe've been extremely impressed with Cintia Javori and her team's exceptional service as overseas landlords. Their friendly and helpful approach, coupled with their prompt responsiveness and adept handling of renovation emergencies and difficult tenants, has made our experience significantly smoother compared to our previous encounters with other agents. Their professionalism and ability to effectively manage challenging situations have truly set them apart for us.
Adam · 22 April 2024
Agent replied · 21 June 2024
Hello Adam,
Thank you for leaving Cintia such a great review. It's always a pleasure to work with you. Please do reach out if you need any more assistance.
haart Dulwich Property Management
★★★★★ 5/5
GoogleAfter feeling totally left in the dark by Haart Estate South West London, I found out that management of my property was forwarded to Haart Dulwich.
Before speaking to Colin I was planning on swtiching estate agents, however, after a very reassuring conversation , I had a change of heart.
Colin was very honest and solved the issues I was facing with my tenants swiftly. Thank you very much. Keep up the great work!
- David Otobo
Davidson · 22 June 2023
Agent replied · 21 June 2024
Dear Davidson, Thank you so much for your 5 star review, I know that Colin Fosu in haart Lettings Dulwich will be delighted to hear such positive feedback about the service we offer. Once again thank you. Kind Regards haart Lettings Dulwich.
★★★★★ 5/5
GoogleHaart Estate Agents have been really great. We were helped by Celetia, who was incredibly supportive and communicative. She explained things clearly at each stage of the process and was a pleasure to work with as we secured our tenancy. Looking forward to working with them in the future
Dan · 16 December 2024
Agent replied · 23 December 2024
Hello Dan,
We are delighted to hear that you have had such a positive experience with Celetia.
Please do reach out if you need any further assistance.
★★★★★ 5/5
GoogleSerkan was very helpful throughout the process and chased things for us and kept us in the loop
Charlie · 28 November 2025
Agent replied · 12 December 2025
Good morning Charlie,
Thank you for your kind words, really appreciate the feedback.
Kind regards
Haart Dulwich Team
★★★★★ 5/5
GoogleImmaculate customer service form lamarr he was very helpful in finding a home for me and my family all around a great guy, Very welcoming and charming great atmosphere the moment I stepped into to building would definitely recommend you guys going down here in search of your new home
Laville · 2 April 2026
Agent replied · 16 April 2026
Thank you so much for your wonderful feedback! We’re thrilled to hear that Lamarr provided such immaculate customer service and was able to help you find a home for you and your family. It’s great to know that his welcoming and charming approach, along with the atmosphere in our building, made such a positive impression from the moment you walked in.
We truly appreciate your recommendation and wish you and your family all the best in your new home. If there’s ever anything more we can assist you with, please don’t hesitate to reach out!
★★★★★ 5/5
GoogleExtremely pleased with the patience and commitment to finding me a tenant. Shakira was very helpful in keeping me updated along the way. In every instance she kept me in the know and made sure that I had the right documents ready for renting. I'm extremely grateful with the help and the results. Definitely recommend
Rebecca · 24 July 2024
Agent replied · 23 August 2024
Hello Rebecca,
Thank you so much for taking the time to leave such a great review for Shakira. It has been a pleasure helping you to find new tenants for your property. Please don't hesitate to let us know if you need anything.
haart Dulwich Lettings
★★★★★ 5/5
GoogleCeletia was very personable, her communication and advice was excellent and offered a wealth of information on the rental market. As it's my first time in London flat hunting, I really appreciated the advice and honesty.
Linda · 16 April 2025
Agent replied · 16 April 2026
Hello Linda,
Thank you for leaving such a positive review of your experience with Celetia.
Please reach out if you need any further assistance. :)
★★★★★ 5/5
GoogleWe had a great time finding our new home in Camberwell with Haart. Serkan Osman was super helpful throughout the whole process and made what can be a very stressful process as easy as possible.
Kit · 16 April 2025
Agent replied · 16 April 2026
Good afternoon Kit,
Thank you for your kind words, really appreciate IT. … More
★★★★★ 5/5
GoogleHad a great experience with Haart! Couldn’t thank Serkan enough! Always there to answer questions and getting everything sorted as quickly as possible, would highly recommend.
Mitch · 11 July 2025
Agent replied · 9 September 2025
Hello Mitch,
Thank you for your very positive review. We're happy to hear that you enjoyed your experience working with Serkan. If you have any further questions please do not hesitate to contact us!
★★★★★ 5/5
GoogleI rented an apartment from Haart Dulwich for just over a year at a difficult period and was impressed by what a beautifully maintained property it was - thanks to Colin for securing it for me. My move out was somewhat hectic, but the Lettings team were so helpful and responsive, especially Thanisha who was always super-prompt to reply, professional and efficient. Would definitely recommend and use again in future.
Rita · 22 June 2023
Agent replied · 21 June 2024
Hi Rita, Thank you for your kind five star review. It's lovely to hear such positive feedback about Colin and Thanisha, it has been a pleasure to help. Kind Regards haart Dulwich Residential Lettings.
★★★★★ 5/5
GoogleThey say moving house is one of the most stressful things you ever do, but the Haart’s team really helped to destress the whole thing.
Adrianna, Bahar, Nick and Tim did a fantastic job of selling our house - securing 6 offers after just one (packed) weekend of viewings. They then worked with the bidders to secure us a final sale price well over asking price (more than earning their fee!).
Then all through the process Adrianna kept in touch up and down the chain and with solicitors and ensured everything went smoothly. Tim even brought the keys of our new home to us and gave us a lovely welcome pack.
Would happily use them again.
Fiona · 22 June 2022
Agent replied · 21 June 2024
Thank you very much Fiona for your kind words, having a open house and getting 6 offers in a weekend is such a great feeling when marketing a property, and we were so pleased you found your new family home with us as well.
★★★★★ 5/5
GoogleReally good service, best ever service from Serkan Osman he was really patient with us and he got us moved in very quickly always go with Serkan is the best in the world
Tis · 16 April 2025
Agent replied · 16 April 2026
Hello Tis,
Thank you for leaving serkan such a great review. Please do reach out if you … More
★★★★★ 5/5
GoogleI highly recommend Celetia Martin, she has been amazing. She explained to me in detail all the information that I needed to know. She answered all my questions explicitly and patiently. Thank you Celetia.
Iry · 25 March 2025
Agent replied · 16 April 2026
Hello Iry Iry, Thank you for your positive review of your experience with Celetia. Please do get in touch if you need anything else.
haart, Dulwich Lettings Team.
★★★★★ 5/5
GoogleMany thanks to Haart, a calm and professional service amid the hectic London market. Celetia was proactive, friendly and always on hand to give advice and answer questions - very grateful!
Dominic · 24 April 2025
Agent replied · 16 April 2026
Hi Dominic, Thank you for your kind five star review. It's lovely to hear such positive feedback about Celetia, it has been a pleasure to help. Kind Regards haart Dulwich Residential Lettings.
★★★★★ 5/5
GoogleRenting a flat through Haart was a good experience - Serkan was helpful and communicative throughout and kept me updated on the process.
Ellen · 11 July 2025
Agent replied · 9 September 2025
Hello Ellen,
Thank you for your very positive review. We're happy to hear that you enjoyed your experience working with Serkan. If you have any further questions please do not hesitate to contact us!
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