Trusted Agent profile · London

haart London reviews

★★★★★ Excellent

469 reviews across 2 platforms

143-145 Hoe Street, London, E17 3AL

haart's office in London, at 143-145 Hoe Street, is rated 4.8 out of 5 across 469 reviews on two platforms, including 468 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

468

Reviews on Google

This office

Yell logo

5.0 / 5

1

Reviews on Yell

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Brilliant service from NASEEM and his team at the Walthamstow Branch. We have a smooth moving-in process. Referencing is done promptly and efficiently, Homelet is a great choice. just one complain for them is that so much advertisement for home insurance. Overall, Rent should go straight to this branch for 5 star service.PositiveResponsiveness, Professionalism

Thomas · 25 August 2022

Agent replied · 24 August 2024

Hi Thomas, Thank you for the fantastic feedback, we are grateful we have been able to help you. Wish you all the best with your stay moving forward. Naseem @ haart Lettings Walthamstow

5/5

Google

Leticia Romero was great at showing us the property in Leytonstone. She answered all questions and provided all the information we needed and followed up the next day on our enquiry. Great agent!!!

Maria · 27 March 2024

Agent replied · 24 August 2024

Thank you Maria for your fantastic review. The pleasure it was mine to helping you out to find the right property. All the Best. Leticia @ haart Lettings walthamstow

5/5

Google

Just moved into a new house with Wassay as our agent. Wassay was incredibly helpful, in constant contact, and got everything sorted very quickly. A great help and I recommend anyone in need of finding a new home ask for him.

David · 25 August 2023

Agent replied · 24 August 2024

Good afternoon, Thank you for the lovely review. I am glad you were happy with the process for your move and hope you enjoy your new home. Look forward to speaking soon. Kind regards, Wassay - haart Walthamstow Lettings

5/5

Google

I was delighted to meet Leticia. She was very professional and extremely helpful. She was incredible responsive even out of her office hours in order to book a viewing and show me the property around. Highly recommend. Thank you Leticia.

Mata · 25 August 2023

Agent replied · 24 August 2024

Hi Mata, Thank you for your fantastic review, I am glad you was happy. Leticia @ haart Walthamstow lettings

5/5

Google

A big thank you to Katie Hunter and Wassey for being super responsive, efficient and helpful throughout my process of viewing ,successfully tenanting the property and ongoing support whilst in the property

Paul · 26 February 2024

Agent replied · 24 August 2024

Thank you for leaving such amazing feedback! If you need any help please do not hesitate to ask. Katie Hunter - haart Property Management Walthamstow

5/5

Google

Katie H was extremely reliable and efficient, whenever there was any problems she would help to resolve it, she also helped us with renewing our lease for the 3rd year with Haart , thank you Katie

Harry · 28 November 2023

Agent replied · 24 August 2024

Thank you for leaving such amazing feedback! If you need any help please do not hesitate to ask. Katie Hunter - haart Property Management Walthamstow

5/5

Google

Amazing service from Callum and the team in the Walthamstow lettings department. Found us a tenant from the first viewing of the property. I highly recommend them, they will not disappoint. If I could give more stars I would!

Tanika · 25 August 2023

Agent replied · 24 August 2024

Hi Tanika, Thank you for your fantastic review, I am glad you have pleased with everything and look forward to working together. Kind regards, Callum at haart Walthamstow lettings

5/5

Google

Leticia has been really professional and at the same time very personal and supportive. She provided me with all the information that I need it in my property search. Thanks Leticia, I will definitely follow your advice and guidance.

Cristina · 25 August 2023

Agent replied · 24 August 2024

Hi Cristina, Thank you for your fantastic review, Speak soon. Kind regards, Leticia @ haart lettings Walthamstow

5/5

Google

I had a really good experience and smooth transition into my new home. Vishal was amazing. He was at hand to answer any questions and ease the process. I would definitely recommend him and Haart.

Louise · 28 November 2023

Agent replied · 24 August 2024

Great to hear of your experience with Vishal and our sales team, and wish you well in your new home. haart Walthamstow - Sales Team

5/5

Google

Extremely helpful staff and great customer service. I called the branch for general information on renting as it is my first time looking to rent and I didn’t know what the exact procedure was but Wassay was very patient and understanding and answered all of my questions. Would definitely recommend.

Tausif · 25 August 2022

Agent replied · 24 August 2024

Hi Tausif, Thank you for your fantastic review, we are glad you are happy with the service. Wassay at haart Lettings.

5/5

Google

I recently sold my property and I’m so glad I went with Vishal to be my agent. Talked me through the whole process and not only sold it for more than what other agents valued it for, but had a number of buyers and guided me who to go with so not to miss out on my next home. Couldn’t thank him enough.

Elissa · 25 November 2024

Agent replied · 9 December 2024

Thank you for leaving your feedback and your experience of using haart in Walthamstow. We wish you a lifetime of happiness in your new home. haart Walthamstow - Sales Team

5/5

Google

Our house buying saga was less than straight forward due to various conveyancing issues. Wahida picked up our file at the last minute for exchange and completion and was fantastic. She was always at the end of the phone and replied to all of our emails extremely quickly. I'd highly recommend Wahida and would like to thank her for her help with our purchase.

Steve · 26 August 2019

Agent replied · 24 August 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

I would definitely recommend Wassay, he helped me with my move last year and this year. Wassay is very knowledgeable and was proactive in helping with my search. Always available and quick to answer any questions I had.

Tausif · 25 August 2023

Agent replied · 24 August 2024

Hi Tausif, Thank you for your great review, I am glad you was happy with the service and I hope you are enjoying your new home. Thank you. Wassay at haart Walthamstow lettings

5/5

Google

Have dealt with Katie Hunter, who provided excellent service and advice, Keep up the great work!

Sue · 28 October 2024

Agent replied · 11 November 2024

Thank you for leaving such amazing feedback! If you need any help please do not hesitate to ask. Katie Hunter - haart Property Management Walthamstow

5/5

Google

Looking for a letting...The person I dealt with Leticia and Ash were extremely helpful and responsive. I could not fault her effort in finding me a place quickly and sorting out issues once I moved in.

Toby · 29 September 2023

Agent replied · 24 August 2024

Hi Toby, Thank you for your fantastic review, I am glad you have been happy, enjoy your new home. Leticia @ haart Walthamstow lettings

1/5

Google

Edit: I was placed into unsatfactory accommodation where the landlord let herself into my room while i was asleep, I managed to wake up and catch it on video, of which i showed the estate agent at haart. The landlord has additionally been participating in direct discrimination against me to a protected characteristic of mine, again, i showed evidence to haart and they said there is nothing they can do even though they were the ones who housed me here. Additionally i cannot cook healthy meals for myself as the landlord restricts access to the kitchen, i cannot have a hot shower when I want, only when the landlord goes out i can sneak one in. She tells me almost everyday i must leave due to my protected characteristic but won't serve me an eviction notice. The landlord has likewise pushed me and grabbed me, shouted in my face so loudly that I can feel her spit, yet again, haart has no responsibility to stop said behaviour. This isn't isolated to me, another tenant also made similar complaints to haart and they said the same to him that there is nothing they can do. Both of us have been experiencing negative mental effects due to this situation and I can't believe that haart didn't even consider taking this landlord off of their register, instead as always the rich are protected and us poor renters have to bear the brunt of it as the landlord is who brings them the money. Extremely dissatisfied, would recommend enquiring extensively before accepting a property from this agency. .

Charles · 28 December 2023

Agent replied · 24 August 2024

Hi Charles, Thank you for your review and your kind words, I am glad you have pleased with everything. Kind regards, Wassay at haart Walthamstow lettings

5/5

Google

I want to express my sincere gratitude to Dario, the estate agent from haart Walthamstow, for his outstanding service. From the moment we met, Dario exuded a remarkable level of professionalism, treating me with utmost respect and creating an atmosphere that was genuinely welcoming. His expertise in the real estate field was evident throughout our interactions, and he went above and beyond to ensure that the entire process was not only seamless but also enjoyable. Dario's attention to detail and commitment to excellence truly set him apart. I couldn't be more impressed with the way he handled every aspect of the property transaction. Dario's dedication to his work reflects positively on haart Walthamstow, and I would wholeheartedly recommend him to anyone seeking a top-notch estate agent. Thank you, Dario, for making this experience memorable and for embodying the qualities of a true professional in your field. Your efforts are genuinely appreciated, and I'm grateful for the positive impact you've had on my property journey.

Kay · 28 December 2023

Agent replied · 24 August 2024

Thank you for your feedback and its great to hear of your experience with Dario in particular. We wish you well with your move in the future. haart Walthamstow - Sales Team

5/5

Google

Really happy with the service from Haart, would like to thank Dario for his hard work and making the process as easy and simple as possible. Would 100% recommend to anyone 👍🏼 …

Blerz · 28 November 2023

Agent replied · 24 August 2024

Great news about your experience with Dario, and wish you well in your new home. haart Walthamstow - Sales Team

5/5

Google

Recently sold my property through Sohail who managed to get me close to asking price and supported by Wahida made the whole process with the buyer seamless keeping any issues to a minimum. Been a pleasure dealing with them and would have no hesitation to use them again.

Chirag · 25 August 2022

Agent replied · 24 August 2024

Thank you very much for your feedback and your 5 star review for our Sales Team. We love to hear of our clients feedback and look forward to helping you move in the near future. Haart Walthamstow (Sales Team)

5/5

Google

Hello Thank you Leticia for your wonderful service You was very kind and helpful for my family to find the right property I appreciate a lot !!

Arjan · 27 March 2024

Agent replied · 24 August 2024

Thank you! The pleasure it was mine Arjan. Let's keep in touch. Leticia at letting team @ haart walthamstow.

5/5

Google

Fantastic service and fantastic staff. Vishal the branch manager was very helpful, polite and professional. Having dealt with many agencies in the past, Haart go above and beyond. Thank you for making my experience a pleasurable one! Even got a bunch of flowers and a bottle of bubbly on completion! Thanks guys and thank you to Vishal. Highly recommended.

JPUK5bbd · 25 August 2020

Agent replied · 24 August 2024

Dear Jpuk5bbd, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.

3/5

Google

I let my property with Haart and ultimately felt like they did not care as soon as they had the contracts signed. The inventory I paid for missed quite a lot, and then the claims against the deposit for damages and cleaning issues weren't dealt with properly. They stopped replying to me once they were no longer receiving money from rent, despite saying they'd follow up to resolve. They did the bare minimum during the tenancy, despite paying for property management at 11% of the rent, but communication was pretty awfu. Then despite the keys being returned by the tenants to the Walthamstow branch (5 mins from the property) they made us collect them from the Leytonstone branch the following day which was such an unnecessary waste of our time.

Rachel · 11 May 2025

4/5

Google

Katie has been our main point of contact for lettings and we have been very happy with the service

J · 17 August 2024

Agent replied · 24 August 2024

Thank you for your feedback! If you need any help please do not hesitate to ask. Katie Hunter - haart Property Management Walthamstow

5/5

Google

A big thank you to Wassay Khan for helping us with all of our questions and concerns around letting our flat. He is knowledgeable and extremely responsive, we would definitely recommend to anyone looking to let.

Shafiq · 25 August 2023

Agent replied · 24 August 2024

Hi Shafiq, Thank you for the kind words, I am glad you have been happy with everything. Enjoy your new home. Kind regards, Wassay at haart Lettings Walthamstow

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read haart's Google reviews

Questions about haart London

How many reviews does haart London have?

haart's London office has 469 reviews across two platforms: 468 on Google, 1 on Yell.

What is haart London's rating?

haart London is rated 4.8 out of 5 across all 469 reviews, and 4.8 out of 5 on Google from 468 reviews.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, London won Gold.

Where is haart's London office?

haart London, 143-145 Hoe Street, London, E17 3AL.

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