Trusted Agent profile Β· London

haart London reviews

β˜…β˜…β˜…β˜…β˜… Excellent

720 reviews across 1 platform

4a Ibex House, Leytonstone Road, London, E15 1SE

haart's office in London, at 4a Ibex House, is rated 4.8 out of 5 across 720 reviews on 1 platform, including 720 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

720

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

1/5

Google

I would not recommend to anyone this agency. I have payed Β£350 deposit and during 2 weeks they have found all sorts of excuses to not give the deposit back. They were asking 5 people to be on the contract for a house of Β£1350. Please do not pay the deposit in advance until all the paper work has been finalised.NegativeQuality, Professionalism, Value

Deeaerikasorin Β· 17 June 2021

Agent replied Β· 16 June 2024

Good afternoon, we take a holding deposit to secure a property during referencing. The referencing criteria is explained in advance. We would have offered multiple different ways to help you pass referencing, in the case you didn't quite meet the requirements. If you'd like to discuss further, please contact us on stratford.lettings@haart.co.uk. Thank you Kind regards, haart Stratford Lettings

5/5

Google

Sayma Begum was very helpful about my potential purchase of a house and very understanding when I felt I had to back out.

William Β· 18 June 2018

Agent replied Β· 16 June 2024

Thank you so much again for your feedback! We hope you have a great day!

5/5

Google

Kevin Sen resolved my property repairs during December in a timely and efficient manner. Well done πŸ‘

Odart Β· 3 January 2025

Agent replied Β· 9 January 2025

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything. Best Wishes, Kevin Sen - haart Property Management Stratford

5/5

Google

Michell was very polite and helpful πŸ€™ …PositiveProfessionalism

Daina Β· 17 June 2022

Agent replied Β· 16 June 2024

Hi Daina, Thank you for your 5* Review. I'm glad you're happy with the service provided. Kind Regards, Michell - haart Stratford (Lettings)

5/5

Google

Quick and great response. Thank you Elisa :)

Alex Β· 17 June 2022

Agent replied Β· 16 June 2024

Hi Alex, Thank you for taking time to leave this 5* review. I'm very glad that you're happy with our services. I hope you settle in well and please do not hesitate to get in contact if you need anything Best Wishes, Elisa - of haart Lettings (Stratford)

5/5

Google

Elisa was very helpful during the whole process.

Sandra Β· 17 June 2022

Agent replied Β· 16 June 2024

Hi Sandra, Thank you for taking time to leave this 5* review. I'm very glad that you're happy with our services. I hope you settle in well and please do not hesitate to get in contact if you need anything Best Wishes, Elisa - of haart Lettings (Stratford)

5/5

Google

I would like to thank natasha pin for all her support she is very patient and proactive and very responsive she has made the process less stressful as I have had bad experiences in the past, thanks again would highly recommend

Gemma Β· 20 October 2023

Agent replied Β· 16 June 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Natasha Pin - of Haart Stratford Senior Property Management Manager

5/5

Google

Sayma Begum was really helpful and friendly to deal with in our house search. She is one of the good ones!

Jessica Β· 18 June 2019

Agent replied Β· 16 June 2024

Dear Jessica Hardy, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us. Thank you again for leaving us this response!

5/5

Google

I was extremely pleased with the service provided. Many thanks to Micheal Juffs from Haarts Stratford. Will Defiantly recommend to anyone!!

Satpal Β· 18 June 2019

Agent replied Β· 16 June 2024

Dear Satpal Kaur, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Stratford estate agents

5/5

Google

I have spoken to a member of staff named Davlatbek from Haart Stratford branch in London, and he was very helpful, I have not dealt with such a polite and professional estate agent since quite a while, I would definitely recommend him. Great experience!

GAndrei Β· 22 July 2023

Agent replied Β· 16 June 2024

Many thanks for your review, this is really appreciated. Kind Regards Davlatbek Vatanov, Stratford Haart

5/5

Google

The attention and service from Tilly are great! She’s always on top of things with our current Flat research.

Maria Β· 19 November 2024

Agent replied Β· 10 December 2024

Hi Erica, Thank you very much for this lovely 5* review. I'm glad you've been satisfied with our services. We look forward to working with you again in the future ! Best Wishes, Stratford lettings

5/5

Google

Me and my wife really enjoyed working with Mukesh. He was professional, down to earth, honest and went above and beyond to help us find the right home. Would highly recommend using Haart and working with this guy, top notch customer service and really made the process so much easier and enjoyable!PositiveResponsiveness, Quality, Professionalism, Value

Dev Β· 17 June 2022

Agent replied Β· 16 June 2024

Dear Dev Thank you for taking time to leave me a review, your feedback and recommendation really means a lot. I wish you all the best in the future and here to help if I can be of any assistance. Kind Regards Mukesh Dabasia - haart Stratford Sales Branch Manager

4/5

Google

Would like to express our thankfulness to Michelle, who managed to sort out all the new rented property issues we had in two days. She was amazing! Friendly and very helpful, well organised too. Unfortunately can't say the same about other staff who had a lack of interest in the issues we had and didn't manage to organise anything all week.

Greta Β· 17 June 2021

Agent replied Β· 16 June 2024

Dear Greta, Thank you for the review. Very pleased to hear that you are happy with the service I provided. Kind Regards, Michell - haart of Stratford (Lettings)

5/5

Google

We rent out our property through Haart and wanna take time to thanks to Haart lettings Stratford team consisting of Steven and Elisa. We appreciate the team’s very good service and supports and as a landlord, we would definitely recommend Haart Stratford.PositiveResponsiveness, Professionalism

PC Β· 22 July 2023

Agent replied Β· 16 June 2024

Good morning, Thank you very much for you kind feedback on our service. We greatly appreciate you using our services and look forward to managing your property! If you need anything, please get in touch. Thank you Kind regards, Claire Ballantyne haart Stratford Lettings

5/5

Google

I've been lletting my house with Haarts now for around 5 years. Very good service, they keep you informed and always consult you before carrying out repairs, etc. Great communications. Very impressed with the new agent, Natasha Pin, who renewed my TA recently.

Meic Β· 22 July 2023

Agent replied Β· 16 June 2024

Dear Mr Whan, thank you for taking time to leave this 5* review. I am very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes. Natasha Pin - Haart Property Management - Stratford

5/5

Google

We're very pleased with our experience with Haart Stratford, especially with Elisa's professional manner. She is prompt in replying to inquiries, knowledgeable and very helpful. She helped us find a great apartment in the Stratford area, then agreed to help in finding another rental place for our family close by. Maria and Ionut, Stratford

Malina Β· 17 June 2022

Agent replied Β· 16 June 2024

Hi Malina, Thank you for taking time to leave this 5* review. I'm very glad that you're happy with our services. I hope you settle in well and please do not hesitate to get in contact if you need anything Best Wishes, Elisa - of haart Lettings (Stratford)

5/5

Google

A very great experience using the haart estate and letting agents. Their services was top and one of their agents in particular (Elisa) who was in charge of the process with me was really helpful and made things easy and straightforward.

Prince Β· 25 August 2023

Agent replied Β· 24 August 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Elisa - of haart Lettings Stratford

5/5

Google

The property management team have been really poor at Stratford. Customer service has been much better of recent times. On this occasion Nasir Hussain from Startford branch really showed exeptional customer service skills and qualities. Keep the good work up guys πŸ‘πŸΌ

Abubakar Β· 22 July 2023

Agent replied Β· 16 June 2024

Dear Mr Ahmed, thank you for your 5*review and feedback this is really appreciated. Nasir Hussain Stratford Property Management Team

5/5

Google

Thanks a lot to Jakir for being on time to visit the property. It was nice meeting you.

Nahid Β· 10 November 2024

Agent replied Β· 10 December 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything. Best Wishes, Jakir Hussain - haart Property Management Stratford

5/5

Google

Haart letting got me and my family a great apartment after we were let down by many agents. We met with Elisa achampong who did a great job and made the whole process of getting the apartment very easy for us. Thanks again.

Ahmed Β· 17 June 2023

Agent replied Β· 16 June 2024

Hi Mendy, Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. We hope you settle in well and please do not hesitate to get in contact if you need anything Best Wishes, Elisa - of haart Letting

5/5

Google

Found my first home after moving to London with Haart. The service has been exceptional. I have been dealing with Ms. Elisa from Stratford office and she has been very helpful throughout the process. Thank you Haart team in making the process stress-free.

Barjees Β· 17 June 2023

Agent replied Β· 16 June 2024

Hi Barjees, Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. We hope you settle in well and please do not hesitate to get in contact if you need anything Best Wishes, Elisa - of haart Lettings (Stratford)

5/5

Google

A very great experience using the haart estate and letting agents. Their services was top and one of their agents in particular (Elisa) who was in charge of the process with me was really helpful and made things easy and straightforward.

Prince Β· 22 July 2023

Agent replied Β· 16 June 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Elisa - of haart Lettings Stratford

5/5

Google

Thanks to the help of Muhammed Rahman, my partner and I were able to secure our dream place. He was an invaluable part of the process and we're thankful for his services and help during our period of purchasing a property.

Thomas Β· 22 July 2023

Agent replied Β· 16 June 2024

Hi Thomas, Thank you for taking time to leave this 5* review. I'm very glad that you've been happy with my service. I hope you settle in well and please do not hesitate to get in contact if you need anything Best Wishes, Mo - of haart Sales Stratford

5/5

Google

They helped me a lot especially davt, very professional people and I got my flat very fast

Ahmad Β· 10 November 2024

Agent replied Β· 10 December 2024

Thank you for taking time to leave this review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Tilly Davis - of Haart Stratford Lettings

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read haart's Google reviews

Questions about haart London

How many reviews does haart London have?

haart's London office has 720 reviews across 1 platform: 720 on Google.

What is haart London's rating?

haart London is rated 4.8 out of 5 across all 720 reviews, and 4.8 out of 5 on Google from 720 reviews.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, London won Platinum.

Where is haart's London office?

haart London, 4a Ibex House, Leytonstone Road, London, E15 1SE.

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