Trusted Agent profile · London

haart London reviews

★★★★★ Excellent

720 reviews across 1 platform

4a Ibex House, Leytonstone Road, London, E15 1SE

haart's office in London, at 4a Ibex House, is rated 4.8 out of 5 across 720 reviews on 1 platform, including 720 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

720

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Very lovely experience so far! We are still in the middle of flat hunting. Davlatbek Vatanov, our consultant, has proven to be extraordinarily helpful and friendly. Any questions we had so far were answered thoroughly and within minutes. The communication is very pleasant and quick. Highly recommended agency and agent!

Rebecca · 25 August 2023

Agent replied · 24 August 2024

Dear Rebecca, Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Davlatbek Vatanov - of Haart Lettings Stratford

5/5

Google

I would like to express my gratitude to Elisa Achampong. She was super supportive, efficient, and enthusiastically answered any query we had, making sure we had the best outcome. I will definitely give her a ten for her help throughout the process!

Amon · 17 February 2024

Agent replied · 16 June 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Elisa - of Haart Stratford Letting

5/5

Google

Good service, our agent Elisa was very professional and help us step by step

Federico · 17 June 2022

Agent replied · 16 June 2024

Hi Federico, Thank you for taking time to leave this 5* review. I'm very glad that you're happy with our services. I hope you settle in well and please do not hesitate to get in contact if you need anything Best Wishes, Elisa - of haart Lettings (Stratford)

5/5

Google

Elisa is very professional and helpful. Happy we have got the flat we wanted.

SHANTAL · 17 June 2022

Agent replied · 16 June 2024

Hi Shantal, Thank you for taking time to leave this 5* review. I'm very glad that you're happy with our services. I hope you settle in well and please do not hesitate to get in contact if you need anything Best Wishes, Elisa - of haart Lettings (Stratford)

5/5

Google

I had a great experience using haart to find and secure a rental property very recently. Elisa, who assisted me throughout the process, was incredibly helpful and attentive; she did an excellent job of guiding me through their lettings offer, referencing, and contracts process. I would definitely recommend their services to those looking to let a property in and around East London.

Marvellous · 17 June 2022

Agent replied · 16 June 2024

Hi Marvellous, Thank you very much for this lovely 5* review. I'm glad you've been satisfied with our services. We look forward to working with you again in the future ! Best Wishes, Elisa - of haart Lettings (Stratford)

5/5

Google

I give Jakir 5 stars! He was very responsive and asked if everything went well and if we were satisfied. I recommend him with the utmost confidence.

Legendary · 3 November 2024

Agent replied · 10 November 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything. Best Wishes, Jakir Hussain - haart Property Management Stratford

5/5

Google

Kevin Sen at Haart is a very good agent which took care and time to explain everything to me in reference to tenancy and responded quickly to my queries, very professional. Thank you

Joanne · 27 July 2024

Agent replied · 24 August 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything. Best Wishes, Kevin Sen - haart Property Management Stratford

4/5

Google

Very pleasant and helpful, when I called initally all the agents were busy but I was called back by Tilly who promptly sorted out a viewing for a time that suited everyone.

Some · 25 July 2024

Agent replied · 24 August 2024

Thank you for taking time to leave this review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Tilly Davis - of Haart Stratford Letting

5/5

Google

Absolutely superb service from Mukesh and the Haart team at Stratford. Very supportive, always kept us informed, they sold our shared ownership flat and even with bumps in the road from solicitor and landlord, they addressed and supported throughout . Very happy with the service from the team with Mukesh as our main contact. Overall can not fault the service they have given.PositiveResponsiveness, Quality, Professionalism

Charlotte · 25 October 2021

Agent replied · 16 June 2024

Dear Charlotte Thank you for your 5 star review and great feedback. I wish you all the best in your new home. Kind regards Mukesh Dabasia - Branch Manager - haart Stratford sales

2/5

Google

I'm happy with my new home but the buying process was a painful experience. 4 months waiting for it all to go through and most of the time I was kept in the dark with no straight answer and when it came to the exchange I was pressured and rushed. And after they took my money and gave me my keys they proceeded to ignore my emails in regards to the property. Friendly but very unhelpful.

J · 18 June 2017

Agent replied · 16 June 2024

Thank you, Jessica Berry, for your review. Your feedback is very important to us and we'd like to look into this further. Could you please email us at customer.experience@haart.co.uk with the full details so that we can investigate. We hope to hear from you soon, Kind regards haart Stratford

5/5

Google

Elisa was amazing in all process to rent the house. Thank you

Marisa · 17 June 2022

Agent replied · 16 June 2024

Hi Marisa, Thank you very much for this lovely 5* review. I'm glad you've been satisfied with our services. We look forward to working with you again in the future ! Best Wishes, Elisa - of haart Lettings (Stratford)

5/5

Google

Thank you, Jakir, for managing my property so efficiently. Your excellent communication and attention to detail have made all the difference. Truly appreciate your hard work!

Vijay · 17 October 2024

Agent replied · 24 October 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything. Best Wishes, Jakir Hussain - haart Property Management Stratford

5/5

Google

I couldn't be happier with the exceptional service provided by our property manager Natasha Pin. She has gone above and beyond in taking care of our property, addressing any concerns promptly, and ensuring everything runs smoothly. Her professionalism and dedication truly stand out. Highly recommended! ⭐⭐⭐⭐⭐

Tyler · 20 September 2023

Agent replied · 16 June 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Natasha Pin - of Haart Stratford Property Management Team

5/5

Google

It has been a positive experience working with Haart. Elisa Achampong and Kevin Sen have been especially responsive and helpful.

Hai · 10 January 2025

Agent replied · 24 January 2025

Thank you for taking time to leave this review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Elisa Achampong - of Haart Stratford Lettings

5/5

Google

Jakir Hussain, Stratford Property Management Team It was extremely good tenancy agreement experience with Jakir where the communication and process was quite seamless

Anita · 12 November 2024

Agent replied · 16 June 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything. Best Wishes, Jakir Hussain - haart Property Management Stratford

5/5

Google

Was a v good experience, journey and helpfulness from start to finish. All are v helpfull all Haart to ensure full assistance was given. Professional throughout ☆☆☆☆☆

Jay · 24 September 2024

Agent replied · 24 October 2024

Thank you for taking time to leave this review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Tilly Davis - of Haart Stratford Letting

5/5

Google

Recently bought a property with Harts Stratford. We have bought a few in the past and would like to say the experience with these guys was exceptional. Honest, polite, professional. Jay who initially was dealing with us and than Danny, just like to thank you guys making this smooth and easy for us as buying a property can be very stressful. Thank you again and would recommend you guys to anyone. S hoque and family

Saidul · 18 June 2017

Agent replied · 16 June 2024

Dear Saidul Hoque, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Stratford estate agents

5/5

Google

Really happy with the excellent service I received from Haart. In particular, my Agent, Muhammed Rahman, provided me with a first class sale service from the onset right through to completion. Would highly recommend and, possibly use again in the future.

Franceline · 19 December 2023

Agent replied · 16 June 2024

Hey Franceline, I am pleased to hear that you were happy with the service provided and thank you for putting your trust in me as I know it was hard due the bad experience you had with the previous agent. If you do need anything else in the future do let me know and I hope you're having a nice holiday :) Kind regards Mo

5/5

Google

Having recently purchased a property from Haart I can say the service they provided was excellent and more than I expected! They were always extremely quick to respond to my queries and were more than willing to help to speed things along which was something that helped me given that I was working to a particular deadline. I would definitely recommend anyone thinking of buying a property to visit Haart’s before any other agent!

Jitender · 18 June 2017

Agent replied · 16 June 2024

Dear Jitender Yadav, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Stratford estate agents

5/5

Google

Mo is a top guy! Helpful, patient and honest. Would 100% recommend doing business with him, and hopefully will again in future!

Tim · 19 November 2024

Agent replied · 10 December 2024

Hi Tim, Thank you very much for this lovely 5* review. I'm glad you've been satisfied with our services. We look forward to working with you again in the future ! Best Wishes, Stratford Sales

5/5

Google

I would like to say huge shouout to Natasha Pin, Property manager at Stratford branch.Since she joined she has been like a breath of fresh air and so easy to communicate with.She truly Is efficient, kind and polite and great at her job!

Ana · 20 October 2023

Agent replied · 16 June 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Natasha Pin - of Haart Stratford Senior Property Management Manager

5/5

Google

I had a very positive experience with Haart in Stratford, in particular. Natasha Pin who was very professional and informative with outstanding knowledge and was very clear on the whole process. She is very professional, and I would highly recommend her.

Sheonaid · 19 November 2023

Agent replied · 16 June 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Natasha Pin - of Haart Stratford Senior Property Management Manager

5/5

Google

great & helpful customer service by one of ur collegue kevin sen thank you kevin for ur wonderful customer service

Udayakumar · 5 December 2024

Agent replied · 10 December 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything. Best Wishes, Kevin Sen - haart Property Management Stratford

5/5

Google

I had the pleasure of having Davlatbek help me when renting a new property, and I must say, his assistance was invaluable. He provided me with a wealth of information and was incredibly helpful throughout the process. I truly appreciate his guidance and expertise.

Eyanat · 21 August 2023

Agent replied · 16 June 2024

Dear Eyanat, Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Davlatbek Vatanov - of Haart Lettings Stratford

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read haart's Google reviews

Questions about haart London

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, London won Platinum.

The Trusted Agent

Is this your office? Claim your page.