Trusted Agent profile · London

haart London reviews

4.7

★★★★★ Excellent

286 reviews across 1 platform

12 Varley Parade, London, NW9 6RR

Part of haart, see every office.

haart's office in London, at 12 Varley Parade, is rated 4.7 out of 5 across 286 reviews on 1 platform, including 286 Google reviews rated 4.7.

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4.7 / 5

286

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We are thankful that we have purchased the property marketise by Haarts Estate from Colindale. We loved the property from the very first sight when Daisie has shown us around. Only chain process itself seemed to be very complex and uncertain although Maxine was very supportive and responsive during this 7 months. She was constantly chasing each party and making sure that the purchase is going towards right direction. She has been always positive and professional and if one day we decide to sell the property then Maxine will be our first choice to go to. Thank you Maxine & Daisie for making our biggest dream come true!

Sandra · 2 October 2022

Agent replied

Hi Sandra, Thank you for taking the time to leave the above review. We wish you the best of luck in your new home.

1/5

Google

Terrible service, would not recommend this estate agents to anyone. They didn't deal with our sold in professional manner and they always seem to have they telephone line and Internet broken down. Everyone's phones and Internet were working expect this Colindale office. Maxine and Daisie were very unprofessional. They were rude at times. Over 18 months of joining them they failed to sell my house. So do not ho to this office gor selling hour home.

Mumtaz · 11 February 2023

Agent replied

We are sorry that you have felt it necessary to leave such a review. Unfortunately due to the current uncertainties over interest rates and house prices, buyers have been pulling out of property transactions which we have no control over. Ultimately you made the decision to remove your property from the market but we have only ever offered best advice and a professional service at all times. Should you wish to raise a more formal complaint, please do not hesitate to contact us directly and we will be happy to respond.

5/5

Google

To put it bluntly, I don’t think we would have sold our flat without Maxine and Daisie. We had a very difficult buyer, and the real value of Haart came from letting Maxine guide us through all of the hurdles and manage the demanding expectations of our buyer. They have great market knowledge and experience, and their communication was great throughout the whole process (which is very important to us). Thank you Maxine and Daisie

David · 10 January 2023

Agent replied · 9 January 2025

Hi David. Thank you taking the time to leave us this five star review. We are glad you got there in the end and wish you all the best for the future. It was a pleasure dealing with both yourself and Sarah.

1/5

Google

We found a property through this agency, but since moving in, they have been completely unhelpful with the issues in the house. It’s been two weeks, and the property has several problems they don’t seem to care about. They ignore our calls and emails, no matter how many times we try. One window won’t open, another won’t close, the mattress has springs sticking out in the middle, and the hot water runs with very low pressure throughout the house. Absolutely unacceptable service.

Konstantinos · 13 April 2025

Agent replied · 13 April 2026

Please note that the above review has been passed onto our property management team.

5/5

Google

Very pleased with the Service provided by Maxine Haart Colindale office throughout the purchase process of the house from beginning all the way to completion she was always very willing to help and give advice and track the process for me assisting me in every way and her colleague Daisie mai for helping Maxine to get the sale agreed and my offer accepted and ensuring that the sale process was done very smoothly. Very pleased with Haart Colindale for all the services I received from both Maxine and Daisie.

Bekim · 13 April 2025

Agent replied · 25 October 2024

Thank you very much for leaving the above review. Best of luck in your new home.

5/5

Google

To put it bluntly, I don’t think we would have sold our flat without Maxine and Daisie. We had a very difficult buyer, and the real value of Haart came from letting Maxine guide us through all of the hurdles and manage the demanding expectations of our buyer. They have great market knowledge and experience, and their communication was great throughout the whole process (which is very important to us). Thank you Maxine and Daisie

David · 13 November 2022

Agent replied

Hi David. Thank you taking the time to leave us this five star review. We are glad you got there in the end and wish you all the best for the future. It was a pleasure dealing with both yourself and Sarah.

5/5

Google

Mrs Maxine was very helpful in the process of our purchase. Her responsiveness was great, If she didn’t pick up, she always call back soon. Our purchase wasn’t a straightforward deal. There was a long delay to get replied from seller solicitor. Maxine was the person who always push both side solicitors. Luckily after a long wait our completion day finally came and we received the keys with the beautiful gift box from Maxine.

Venus · 13 November 2022

Agent replied

Hi Venus. I would like to thank you for taking the time to leave us a a five star review. It was a pleasure dealing with you, best of luck in your new home. Thank you.

5/5

Google

Thank you very much to the incredible team at Haart Colindale for selling our property! Professional, attentive and patient at all times, they managed every step of the process brilliantly. They were easy to contact and always offered excellent advice in response to all my queries, however complex. I really did appreciate this! Thanks again.

Sulaxana · 1 December 2025

Agent replied · 31 December 2025

Thank you for the above five star review. We wish you well.

1/5

Google

Completely pointless as managing agents. The sales staff are good, however, the managing service almost doesn't exist - so you just waste your money. Long list of issues: - tenant locked thermal lives out, Haart mismanaged and told them to break the lock as they did not have a spare, but they did. - washing machine broke, tenants had to chase them for 3 weeks - but they didn't do anything - the property management number is never picked up + at least 5 other instances of lack of service. Unbelievable that they are this big and allowed to operate...

Karan · 3 February 2025

Agent replied · 13 April 2026

Please note that the above review has been passed onto our property management team.

5/5

Google

Big thanks to Daisie, Maxine and Mark for all their hard work and help.

Leigh · 3 August 2025

Agent replied · 31 December 2025

Thank you Leigh. Best of luck in your new home.

5/5

Google

Dear Atul My experience of selling a property through Haart has been nothing but positive from start to finish. Selling a property for the first time was a very daunting process for me, but Atul was on hand at all times to guide me through the process, and offer assistance when needed. Being the branch manager I was very impressed with the time he took to personally help with everything, rather than off load to another member of the team. Atul is a great asset to the team, extremely friendly and professional, and I wouldn't hesitate to recommend him, or Haart to anyone.

Suzanne · 29 July 2019

Agent replied

Dear Suzanne Thank you so much for your lovely review, it was a pleasure assisting you throughout the process. If myself or the team can ever be of assistance in the future, please do not hesitate to contact us. Best wishes Atul Sharma Branch Manager Haart Colindale

5/5

Google

First I would like to say thank you to Atul Sharma for his professional help and support during the stressful process of my property sale! Now I would like to say that I was impressed of the friendly polite courteous attitude of Emmanuel Adesanmi. He was for me a great support durring the very stresfull time of the sale of my flat. Without is great help and dedication I would not survive the endless papers and form that I had to sign and fill up! He is very profesional and dedicate to help the customer a quality that not everybody has! I highly reccommend him to anybody who need assistance on selling/buying a property. I wish Emmanuel a great and successful career he deserve it! Thank you with all my hart! Violetta Petta

Violetta · 29 July 2019

Agent replied

Dear Violetta Such kind words, thank you so much, I have made Emmanuel aware of this, deservedly so. We wish you all the very best for the future, and if you ever need us again, you know where we are! Best wishes Atul Sharma Branch Manager Haart Colindale

5/5

Google

I would just like to say we found you Atul fantastic from start to finish. You were always in constant contact to keep us updated throughout the process. We also felt you went above and beyond what we would expect from an estate agent to do, especially since we were selling the property from abroad. I would highly recommend Haarts in Colindale to anyone selling their property in the area. I would also like to say that Emmanuel was always helpful, polite and friendly. Kind regards, Deirdre & Nick

Deidre · 29 July 2019

Agent replied

Dear Deidre and Nick Thank you so much for your review, and may I say, you were both instrumental as clients in keeping the process moving along smoothly. It was a pleasure assisting, and if you ever need us again, just drop us a line! Kind regards Atul Sharma Branch Manager Haart Colindale

1/5

Google

I just read your idiot rule about employee vehicles. I'm not even from the UK, I just had to let you know that you are now internationally known. What a stupid, stupid rule.

Colin · 23 March 2026

Agent replied · 13 April 2026

This is not linked directly to the Colindale branch, the above will be passed onto head office. Thank you.

5/5

Google

When I contacted Haart to request a valuation I met Daisie Mai Naughton. From the first meeting she put me at ease and I completely trusted her to look after my aunts house. She was so professional from start to finish and went beyond for us as we are living in ireland. If I was in this position again I would call Daisie. I can't thank her enough. Maureen Murphy

Maureen · 9 March 2025

Agent replied · 4 May 2025

Hi Maureen. Thank you for much for taking the time to leave the above review. It was a pleasure working with you. Best of luck with the future.

5/5

Google

Maxine was a fantastic agent who helped us buy our first flat. She was very supportive, communicative and friendly throughout the whole process, even when things got complicated. She went above and beyond to make sure we were happy and informed at every stage. We are very grateful for her professionalism and positivity. Thank you, Maxine!

Tom · 30 April 2023

Agent replied · 29 July 2023

Thank you for taking the time to leave us this five star review, best of luck in your new home.

5/5

Google

We recently purchased a home with the help of Haart in Colindale. Atul and Lia and the team there were most helpful. But a special mention has to go to Emmanuel Adesanmi. Nothing was ever too much for Emmanuel and he always went out of his way to help us in any way he could throughout the entire process. We would highly recommend the team at Haart to anyone. So thank you once again, especially to you Emmanuel.

Liam · 30 July 2018

Agent replied

Dear Liam Thank you for your lovely review, it was a pleasure to have assisted you in your purchase. Best wishes Atul Sharma Branch Manager

5/5

Google

We are currently purchasing our first home and very lucky to find Haart in Colindale. I would like to say a big thanks to Emmanuel and Atul. They are so friendly and helpful. Although the purchase is in progress but I have had a very good experience so far. They responded to all my emails and questions very quickly and efficiently and keep me updated at all times. I highly recommend them without any reservation.

Yuedong · 29 July 2019

Agent replied

Dear Yuedong Thank you for your review, it won't be long before you're settled into your lovely new home! Best wishes Atul Sharma Branch Manager

5/5

Google

I highly recommend Neil, he’s knowledgeable, attentive, and incredibly helpful. As a property owner, I can confidently say he truly goes the extra mile for his clients, and it’s been a real pleasure working with him.

Irem · 3 August 2025

5/5

Google

Haart has been helpful throughout our journey in buying a new family home. Julian has been particularly great. We missed out on a property mid transcation which was out of his control, and he didn't rest until he found us another property. He was very helpful every step of the way and ensured the transaction went through. I would recommend my friends and family to use Julian, Harry and rest of the Haart team.

Yoa · 29 July 2019

Agent replied

Dear Yoa Many thanks, so great to hear! Please do get in touch anytime you need assistance.

5/5

Google

I recently purchased a new flat after an extended period. During the process, everyone from Haart Colindale, especially Daisie and Maxine, has been very helpful in addressing concerns as well as pushing things to move faster. Highly recommended.

Lam · 13 April 2024

Agent replied · 21 March 2024

Thank you for taking the time to leave the above review. Best of luck in your new home.

5/5

Google

We recently sold our house via Haart estate agents in Colindale And we're very happy with the service we received from their great team Of agents headed up by branch manager Atul Sharma Their attention to detail and rapid response to any questions or problems that arose was superb , overall Atul and the team provided an excellent competent service with which we were more than happy Many thanks Ian santon

Ian · 30 July 2018

Agent replied

Dear Ian Many thanks for your kind words, really pleased to have been able to help yourself and mum moved close to you! It was a pleasure dealing with you, we're always at hand should you or any friends or family need us! Best wishes Atul Sharma

5/5

Google

I recently bought a house marketed by Haart Colindale. Julian was the estate agent who looked after me. The whole process was handled very professionally by Julian who was always available and happy to assist with any question or need I had during the purchase. Julian is trustworthy, enthusiastic and will do whatever necessary to make the process as painless as possible. Thank you so much - Highly recommended.

Lior · 29 July 2019

Agent replied

Dear Lior Koskas, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.Wishing you a great day until the next time we meet.

1/5

Google

Serhan Gencoglu and Robert Bizgan are absolute cowboys. I didn't expect this from Haart. They went in with all the spiel about how they'll find quality tenants, only to propose clearly unsuitable people, and when they finally found someone reasonable, they messed everyone about so the transaction fell through. I asked for details of the area manager to be able to make a complaint and they would not provide it because their misconduct is there in black and white.

Dinesh · 22 April 2024

Agent replied · 21 June 2024

Sorry to hear this. This has been forwarded to our lettings team, they will respond to you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart London

How many reviews does haart London have?

haart's London office has 286 reviews across 1 platform: 286 on Google.

What is haart London's rating?

haart London is rated 4.7 out of 5 across all 286 reviews, and 4.7 out of 5 on Google from 286 reviews.

Where is haart's London office?

haart London, 12 Varley Parade, London, NW9 6RR.

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