5/5
TrustpilotPrompt and professional response to…
Prompt and professional response to request for information
Trusted Agent profile · London
Grainger London reviews
★★★★★
138 reviews across 2 platforms
Silvertown Way, London, E16 1ED
Grainger's office in London, at Silvertown Way, is rated 4.3 out of 5 across 138 reviews on two platforms, including 65 Google reviews rated 4.4.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat service
Maisie from lettings was great and of course, rest of the team from lettings & residence services were very helpful.
5/5
TrustpilotI highly recommend asking for Bibban if…
I highly recommend asking for Bibban if you’re looking for the perfect agent!
4/5
TrustpilotI recently had a very positive…
I recently had a very positive experience with Grainger PLC while searching for an apartment at the Barnum Building in Nottingham.
5/5
TrustpilotExcellent viewing experience with Molli
Excellent viewing experience with Molli. And good property! Can’t wait to move in to our new home!
5/5
TrustpilotGreat support from the staff
Great support from the staff. They were available for any question/request I had.
5/5
TrustpilotKind treatment
Kind treatment, solved all my questions, showed me everything I wanted, helpful, great attention
1/5
GoogleFaulty fire alarms will go off randomly in the middle of the night and during the day in the middle of work meetings. Argo apartments will - first waste your time suggesting you change the batteries - after that doesn't work, they will slowly contact the fire alarm company which will take a couple of visits before they do anything, - after they think they fixed it, the faulty alarms will still go off in the middle of the night waking you up when you most need to sleep!
5/5
GoogleBeen living im Argo for a few months now, and so far no complaints! The concierge team are amazing and always friendly, there are organised resident events, and nothing is ever too much trouble. A special shout out goes to Erelinda and …
5/5
GoogleBeen staying here for over a month now. Everything is well run and in place. Very happy here. Argo has definitely made my move to London much easier.
3/5
GoogleLiving at Argo for the past 2 years has been a very mixed experience. It’s location and amenities are the main attraction. When we initially moved in wifi was included in rent but didn’t get set up properly for 2 months, there was a severe …
Agent replied · 21 June 2024
Hi NyashaThank you for taking time to share your feedback with us. A member of our team will make contact with you to discuss your concerns. Kind regardsJodie Buck Head of Resident Services
2/5
TrustpilotFriendly While You Rent, But Expect Problems (and Extra Charges) When You Leave
When you first move in, everything feels smooth. The staff are friendly, respectful, and helpful during your tenancy. Unfortunately, the story changes when you decide to leave.
4/5
GoogleI can't speak highly enough of Erelinda and Rachel, the resident team at Argo Apartments. Their dedication to tenant satisfaction is fantastic. Whenever I've had an issue, Erelinda and Rachel have been incredibly responsive. …
1/5
GoogleRaised rents in the pandemic despite not being able to provide any of the services advertised such as gym, concierge, parcel delivery, even the outside rooftop terrace was out of bounds despite being effectively a private garden! Added false deposit deductions at the end of tenancy and evidenced them using invoices that were in relation to a completely different apartment on a different floor, or didn’t even bother to back them up with valid photographic evidence. Luckily the Tenancy Deposit Scheme dealt with this case and gave us the money back and agreed with our argument and said as much in their written report of the case. Do not trust these people.
5/5
GoogleIt was a good time staying in Argo, sad I had to leave due to personal reasons. The flat was newly finished, fully furnished with new equipment, was very easy to keep it clean and nice. The building itself has very nice roof terrace which was really good to have during the lockdown, could enjoy the sun upstairs with a beautiful view to O2, royal docks and central london. The building also has reception with amenities like gym, communal working space, conference room, and rest-gaming area with huge tv, comfy sofa and lots of table games. Also, I would like to mention good service and nice concierge staff (Vaidas and Eva), they have been always very helpful and professional during my stay in Argo. With lockdown this year they have always stayed in touch, were responding quick and providing full support needed. There are lots of shops around, big Morrisons and Superdrug just around the corner and you can get in to Morrisons through underground car park which was good during winter or rainy days. Royal Victoria Docks, Excel, Emirates Cable Cars just on walking distance, lots of nice places to walk around or to run. Overall I had good experience staying here and would definitely recommend it.
4/5
GoogleOverall you get a lot for your money, considering the great connections to central London. The flats themselves are beautifully furnished, making everything a little bit easier when you're renting. The building also has great amenities such as a gym, dining room, communal working space and guest room. I would say it's important to note that Canning Town itself is very much 'under construction', and has been since I moved into the area about two years ago. They'll definitely building heavily for the next few years so something to bear in mind.
5/5
GoogleGreat place to live for a few years. Amazing service and well built new builds. The area is very up and coming and is safe. We lived at Argo for nearly 3 years with no problems. Resident services put on events frequently to encourage engagement, if any issues they sort them quickly. Much easier to deal with rather than agents or property management companies. Very professional. Some say it's noisy but I had minimal noise issues on the south-east facing apartment, and the sound proofing insulation is very good (never heard neighbours). You can't hear the planes for city airport, but you can hear a bit of the tube (not loud enough to bother), but that comes with living a 30 second walk from the station. If you're thinking of moving in, its a great option for easy, hassle free living.
5/5
TrustpilotRenewal
Sarah and Lacey helped in making the Barnum renewal process go smoothly.
5/5
GoogleHigh-quality modern apartments with great transport links. Great facilities including a gym, multiple communal areas. Our experience here has been brilliant with many thanks to Norbert and Kellie who are always super helpful.
5/5
GoogleHelpful staff and good amenities! Great location next to public transport. Erelinda in particular has been fantastic and always extremely helpful :)
5/5
GoogleVery smart and professional building. The concierge / Resident services associate's Tim and Vaidas are both very helpful and willing to go above and beyond for the residents. The social spaces are all very well kitted out, and the roof terrace provides excellent views across London. Once Covid has left the building, it will be a fantastic area to socialise, but until then it is very covid safe!
1/5
TrustpilotPoor Data Handling & Aggressive Follow-Up, Avoid
5/5
GoogleI have lived at Argo for 1 year now. They are amazing, the attention to detail, the amenities and the staff have all made the transition to london so comfortable for myself and my boyfriend. Would highly recommend to anyone looking for an amazing flat in london.
4/5
GoogleRachel in particular has been extremely helpful with all our queries. She was on top of everything and helped in resolving issues.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Grainger London
How many reviews does Grainger London have?
Grainger's London office has 138 reviews across two platforms: 65 on Google, 73 on Trustpilot.
What is Grainger London's rating?
Grainger London is rated 4.3 out of 5 across all 138 reviews, and 4.4 out of 5 on Google from 65 reviews.
Where is Grainger's London office?
Grainger London, Silvertown Way, London, E16 1ED.
