Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have recently rented my first flat through Gordon and Co. Becky was great and helped with all my questions. It was great experience and I recommend Becky and Gordon Co.
P · 18 April 2022
Agent replied
Dear Pinar,
Thank you for the five star review! Becky is an asset to our team we are glad the service she provided met your expectations. Good luck with your new apartment!
★★★★★ 5/5
GoogleI have recently rented my first flat through Gordon and Co. Becky was great and helped with all my questions. It was great experience and I recommend Becky and Gordon Co.
Pinar · 25 March 2022
Agent replied · 24 March 2024
Dear Pinar,
Thank you for the five star review! Becky is an asset to our team we are glad the service she provided met your expectations. Good luck with your new apartment!
★★★★★ 5/5
GoogleBecky and her team were lovely and did an amazing job in helping us getting the flat from overseas. Always reachable and happy to help, very professional, would highly recommend!
Léa-Marie · 14 March 2022
Agent replied
Dear Lea-Maria,
We are thrilled to see your review and glad the service from Becky was amazing! Good luck with your time in Shad Thames.
★★★★★ 5/5
GoogleI have been lucky enough for Gordon and Co to let both my properties recently during these difficult times and a special thanks to both Tarryn and Jacob for their continued assistance.PositiveProfessionalism
Sanjeev · 22 June 2021
Agent replied · 21 June 2024
Hi Sanjeev, Thank you for such a lovely review. We are grateful for your business and thrilled that the team at Tower Bridge helped secure tenancies during these unprecedented times. We look forward to working with you again in the near future.
★★★★★ 5/5
GoogleHad a seamless renting experience with Becky Scrivener at Gordon and Co. She helped at every step from organizing the first visit and making special arrangements for us through the uncertainties of the COVID period. She was very attentive, super responsive and made our rental and moving-in experience so easy! Thanks Becky and Gordon & Co.
Panchi · 29 July 2022
★★★★★ 5/5
GoogleBecky was very kind and helpful during the entire process of helping renting my new flat, she replied straightaway and quick whenever you asked her questions, very professional and responsive, highly recommended her!
Sy · 11 December 2020
Agent replied
Dear Sy Onn, Thank you for the five star review and securing a property through Becky here at Tower Bridge. We wish you all the best with your new apartment and hope you enjoy London City Island.
★★★★★ 5/5
GoogleHaving had bad experiences with other agents in the past, I can't recommend Tarryn enough. She was helpful, attentive and professional. Moving can be irksome but she made the process easy, efficient and stress-free
Nick · 25 January 2020
Agent replied
Hi Nick, thank you for an excellent review! We are delighted to hear that the move in process went smoothly for you, on behalf of Gordon & Co. We hope you enjoy your time at London City Island.
★★★★★ 5/5
GoogleBecky is a very professional agent. Great service from start to finish. She made everything so easy and go smoothly end efficiently. Thank you Becky!PositiveResponsiveness, Quality, Professionalism
Vladimiros · 22 June 2021
Agent replied · 21 June 2024
Hi Vladimiros,
Thank you for this great review. We will be sure to pass this on to Becky, she will be very happy to know she provided a great service. We wish you all the best and hope you enjoy your time at Royal Arsenal.
Kind regards
★★★★★ 5/5
GoogleI've been dealing with Becky and she is great: punctual, reliable and very professional. It's been a pleasure to find our apartment and rent with Gordon & Co as a result of her work. All the communication and the process from the first viewing to actual rental has been much less stressful then I've experienced in the past. Thank you Becky S!
Aleksandra · 29 July 2020
★★★★★ 5/5
GoogleWe've recently rented a flat in the Shad Thames area with Gordon & Co, and were delighted with their service. They are very efficient, professional, and quick to respond. I'm very pleased to work with Becky and Jacob, who might be the first-ever no-nonsense estate agents I've ever met.
Pink · 29 July 2022
★★★★★ 5/5
GoogleBecky was really helpful and responsive throughout the process. We were able to quickly find and rent a great flat in Aldgate.PositiveResponsiveness, Professionalism
Owen · 26 August 2021
Agent replied
Hi Owen, Thank you for a great review. We are thrilled to see the service Becky provided met your expectations. We hope you enjoy your time at Aldgate Place.
★★★★★ 1/5
GoogleThe worst experience I have in renting renting in my life without a doubt. Tried to change name on the lease, ended up being charged for three unsuccessful name changes, and then told we were being evicted for no reason just as the final name change was due to come through. The estate agent was so unhelpful and it was extremely stressful for all tenants involved. Despite all of our attempts to sort it out we were then slugged an 400 pounds off our bond for wear and tear. This was only returned after a google review.... Glad to be out of that house now and steer clear of this company or in particular the property manager named Nazia at the Battersea branch.
Alistair · 30 July 2017
Agent replied
Dear Allistair,
We pride ourselves on our customer service so we are very sorry to hear that you are not happy with the service we have provided. We would like to look into your complaint further so please could you email enquiries@goandco.co.uk with details of your property and further details of your correspondence with us?
Kind regards
Gordon & Co.
★★★★★ 5/5
GoogleBecky is a very professional agent. Great service from start to finish. She made everything so easy and go smoothly end efficiently. Thank you Becky!
Vladimiros · 21 October 2020
Agent replied
Hi Vladimiros,
Thank you for this great review. We will be sure to pass this on to Becky, she will be very happy to know she provided a great service. We wish you all the best and hope you enjoy your time at Royal Arsenal.
Kind regards
★★★★★ 5/5
GoogleI would like to give a nice review to Becky Scrivener. Me and my wife have recently moved to our new amazing flat in Grove Street. During the whole process Becky has shown an incredible patience with all our questions and has made everything smooth and easy for us.
So don't hesitate to go to her if you need to find a new home.
Endik · 18 April 2022
Agent replied
Hi Endik, Thank you for your 5* Review! Feedback like this is vital and we genuinely appreciate it. On behalf of the Tower Bridge team we wish you all the best with your new home.
★★★★★ 5/5
GoogleGeorge W was on top of everything helping me get moved in. Great service! Beautiful area...
Mikey · 18 April 2022
Agent replied
Hi Mr Warren, Thank you for a great review! George has just joined us here at Tower Bridge so its great to see one of his first move ins went accordingly and smoothly! Enjoy Shad Thames.
★★★★★ 5/5
GoogleMy partner and I had a great experience with this agency to rent a flat. Becky was really helpful for us by replying to all of our questions and concerns promptly and we found a great place to live.
Chaeyun · 31 March 2023
★★★★★ 5/5
GoogleTarryn was excellent. She was quick to respond to our enquiry and was very professional during the entire process. We were looking at a number of flats in the area and Tarryn was a key reason we chose the one we did. We would definitely use Tarryn again when the need arises.PositiveResponsiveness, Professionalism
Tcuddyre · 22 June 2021
★★★★★ 5/5
GoogleWe found our fantastic new home with Gordon & Co! Tarryn helped us throughout the process with viewing and the paperwork and she is super helpful, always reply very quickly and answered all of our questions. We had a very positive renting experience. The property management team was super helpful as well, they fixed our problems during move in very quickly and professionally. Would recommend to my friends
Clara · 29 July 2021
Agent replied
Dear Clara, Thank you for a lovely review. I am glad both the lettings and property management team provided a service you are happy with. We wish you all the best in your property. Kind regards
★★★★★ 5/5
GoogleHuge shoutout to Becky at the Tower Bridge outlet! She helped us so much throughout the rental process, we're really happy with the place and it was all smooth and efficient getting everything arranged. Would definitely recommend! :)
Jason · 31 March 2023
★★★★★ 1/5
GoogleAvoid this agent!! Tried to con us out for over £1,400 in charges for damages that were either already in the property or by way overcharging us for the very basic wear and tare! It took us months to resolve and resulted in us disputing to the DPS which we did win.NegativeProfessionalism
Thomas · 31 March 2023
Agent replied · 21 June 2024
Hi Thomas,
Thank you for the 5* review, its greatly appreciated. Nice to know Tarryn provided the service we pride ourselves on. We wish you all the best and hope you enjoy your time in Greenwich.
Kind Regards
Hi Thomas,
I am sorry to see you have changed your five star review to now a one star review. Seems a lot can change over the course of 12 months. I am ever so sorry to hear of your issues on the return of your deposit but as you have clearly stated the matter has in fact been resolved with the TDS.
We wish you all the best.
Kind regards
★★★★★ 5/5
GoogleHaving had various issues with other agents in the past, Becky and the team at Gordon & Co. Tower Bridge have been a breath of fresh air. Professional and helpful from the viewing stage through to signing tenancy agreements and have been quick to respond to any queries since moving in. Highly recommend!
Luke · 29 July 2020
★★★★★ 5/5
GoogleHad a very good experience with Gordon & Co when renting a property this month. Aysia was particularly helpful when it came to finalising the details and ensured that our move in was stress free!
Doug · 31 March 2023
★★★★★ 5/5
GoogleBig thanks for Becky on her effort throughout the whole time. She was very helpful, professional and responded really quickly on all the queries I had.
I was looking for a flat in this building and had another bad experience with other agency but Gordon & Co showed flexibility and they were so understandable until I finally signed the contract.
Thank you!!PositiveResponsiveness, Professionalism, Value
Tarek · 26 August 2021
Agent replied
Hi Tarek thank you so much for your review! We are happy that the whole process was a smooth one for you! The team here at Tower Bridge wish you all the best and hope you enjoy your new home in Royal Arsenal!
★★★★★ 5/5
GoogleThe process of renting a property with Gordon & Co was extremely smooth, quick and easy. Becky gave us a great impression the first time we met for a viewing. She was super friendly, professional and accommodating throughout the rental process. Both my partner and I are extremely happy with Becky and the whole Gordon & Co team, so really can't recommend them enough. Feeling lucky that we stumbled on such a good estate agency which is genuinely doing their best to help.
Yoan · 31 March 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.