Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleThe whole lettings team is professional, polite and helpful.My main point of contact was Barbara who I cannot thank enough! Amazing, professional, helpful and thorough.
A mention to the manger too - good sound advice on tenancy relations and legal rights!
ThankyouPositiveResponsiveness, Quality, Professionalism
Bhamini ยท 21 June 2022
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5/5
GoogleWe have been with the Goodfellows Estate Agency for more than 23 years and are satisfied with its great and responsive services. and the professionalism of the staff. Sharmila, Bradley, Marion, Kerry, Julie, Bernadette, and Alison in the pastโฆ, a big thank you for looking after our property.
Fong ยท 20 November 2021
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5/5
GoogleZahrah from Goodfellows helped with our first home in London. By understanding our wants and needs, she helped us find the right house and gave us confidence. Thank you for your support during the stressful home finding process. :)
Berfu ยท 25 December 2022
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5/5
GoogleTracey, Julie and Fugen have always been extremely helpful and gone out of their way to answer all our questions and assist in any way possible.
Jeannette ยท 16 September 2018
Agent replied
Thank you for the review of our service
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5/5
GoogleI bought a flat through Goodfellows, they also carry out Rent Collect service for me. I canโt fault them, the service has been excellent.
Jaswir ยท 16 September 2019
Agent replied
Thank you Jaswir for rating our service five stars.
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5/5
GoogleKanika Williams found out I was overpaying my rent. She contacted me and I get money just before Christmas. Well spotted Kanika !!
Cheryl ยท 20 December 2019
Agent replied
Thank you for leaving us a 5 star review Cheryl.
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5/5
GoogleViewed a property on crown lane with Micheal Taiwo on Saturday and must say I was extremely impressed with the service & punctuality , Thank you.
Ronke ยท 21 November 2017
Agent replied
Thank you for reviewing our service
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5/5
GoogleI was very happy to work with Elizabeth when purchasing our first house. She was polite, professional and answered all of the questions I had quickly.
Victor ยท 16 September 2017
Agent replied
Victor, thank you for taking the time to review our service.
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5/5
GoogleThe service is very informative, helpful and efficient indeed. Thanks ever so much Barbara. Your profession and support are excellent!! All the best!!
Mary ยท 16 September 2019
Agent replied
Thank you Mary for taking the time to leave us a positive five star review and sharing your experience of the service you received from Barbara.
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1/5
GoogleAbsolutely rubbish service in that morden brunch of lettings rude and lie I wouldnโt never go back that brunch again ๐คฎ โฆ
Halo ยท 21 November 2019
Agent replied
Dear Halo we are sorry you've left a 1 star review but we've looked into your review and the team said 'The applicant was called before his viewing to let him know that the property was no longer available as references had passed. The applicant came in to the branch and began raising his voice. The reason for the late notice was explained to him and he was still not happy with the late notice as he had got the tram from Croydon to Morden. we apologized for this. other properties were offered to the applicant but he was not interested and he left the office.'
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5/5
GoogleAmazing customer service and very helpful every step of the way. I highly recommend dealing Keith if you are searching for a property! :-)
Alightersidetolife ยท 16 September 2018
Agent replied
Thanks for the review Alightersideoflife, its always nice to hear from happy customers.
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5/5
GoogleKanika responded to my enquiry straight away and forwarded the required documents without any complaints. Nice to deal with someone so efficient.
Ian ยท 16 September 2019
Agent replied
Thank you Ian for the great review. We really appreciate you taking the time out to share your experience with us and mentioning the excellent service you received from Kanika.
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5/5
GoogleReally impressed with the service from Goodfellows, my tenancy was handled by Rosie Hobbs, whose kindness and understanding during my move - due to difficult circumstances - made a lasting impression. Very helpful and efficient, I would definitely recommend.PositiveResponsiveness, Quality, Professionalism
Danielle ยท 21 June 2022
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5/5
GoogleHad a good experience with GFE, Our agent was Keven who has been great, thank you very much!
Vieru ยท 19 November 2020
Agent replied
Dear Vieru , we are so pleased that you were happy with the service that Keven provided you and we are delighted that you felt that you were able to give him a 5 Star review, thank you and kind regards Goodfellows Morden
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5/5
GoogleThank you, Gemma. A professional, responsive service...... what else can you ask for?
Paul ยท 20 November 2021
Agent replied ยท 20 November 2023
Dear Paul , thank you for your 5 STAR Review. we are very pleased that you found our service both professional and responsive and Gemma will be particularly pleased to have her name in lights. Kind regards Goodfellows Morden.
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5/5
GoogleMarion and Sharmila have always provided excellent service and advice. They are also always efficient and approachable. I would strongly recommend.
A ยท 21 November 2019
Agent replied ยท 20 November 2023
Thank you Anne for such an awesome 5 star review. We work really hard to ensure our customers receive a professional service. I am pleased to hear Sharmila has provided an amazing customer service, she is an asset to our team. If we can be of any further assistance please get in touch.
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5/5
GoogleJack dealt with our property purchase and he was very professional, helpful and responsive. He is a star
Kunal ยท 8 October 2020
Agent replied
Dear Kunal , thank you for your positive review which highlights Jack's performance. we are all proud to receive your 5 Star rating. Kind regards Goodfellows Morden
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5/5
GoogleMarion and Sharmila have always provided excellent service and advice. They are also always efficient and approachable. I would strongly recommend.
Anne ยท 16 September 2019
Agent replied
Thank you Anne for such an awesome 5 star review. We work really hard to ensure our customers receive a professional service. I am pleased to hear Sharmila has provided an amazing customer service, she is an asset to our team. If we can be of any further assistance please get in touch.
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5/5
GoogleGreat service from Jodie in sales, kept me updated at all stages. Made the whole process smooth and not too stressful!
Ejaz ยท 16 September 2019
Agent replied
Hi EK Prods, thank you so much for your feedback, its always nice to receive positive reviews.
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5/5
GoogleCouldn't fault from start to finish very professional staff who went that extra mile to help in every aspect highly recommended
Steve ยท 16 September 2019
Agent replied
Thank you Steve for rating us 5 stars, we wish you all the best for the future.
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5/5
GoogleSharmila at Goodfellows is great. She has been kind and available for every problem, she helped us a lot and we could contact her for every problem, she was always there to help us, even during this challenging times, she kept us constantly updated. We couldn't ask for a better agent.
Marianna ยท 10 June 2020
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1/5
GoogleSharmila Vythilingum Is a rude unprofessional manager and should be sacked and go back to training school.
How dare you speak to your tenants like we are not even human beings.
You all lie and are money grabbers.
This estate agents needs to be shut down
Rebecca ยท 2 July 2021
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5/5
GoogleI have been using Goodfellows as a managing agent. When I have had any problems, Goodfellows always communicated the issues and how to resolve them issues in a clear manner. There rates are very reasonable, and staff are very helpful when you have questions (I mean a multitude of questions).
Darshna ยท 17 July 2020
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5/5
GoogleEmma, David, thanks for the excellent service provided during the check-out process at Kingston Road. Friendly, professional, prompt. Very good.
Amit ยท 16 September 2019
Agent replied
Thank you Amit for rating us 5 stars and sharing your experience.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.