Trusted Agent profile · London · Greater London

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Goodfellows London reviews

★★★★★ Excellent

815 reviews across 1 platform

44 Coombe Lane, Coombe Lane, London, Greater London, SW20 0LA

Part of Goodfellows, see every office.

Goodfellows's office in London, Greater London, at 44 Coombe Lane, is rated 4.6 out of 5 across 815 reviews on 1 platform, including 815 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards, one of three awards Goodfellows won in 2026.

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4.6 / 5

815

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Goodfellows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

1/5

Google

Don’t trust in what they promise and don’t give them personal data when viewing a property.

Dio · 16 September 2019

Agent replied

Dear Diogenes C. We do require specific documentation, this is clearly stated in our important information form; signed by all tenants prior to references. Any personal data is stored, removed and destroyed according to GDPR. Should you wish to discuss the matter further please contact the lettings manager Sharmila.vythilingum@goodfellows.co.uk

5/5

Google

Kanika sorts things out without any fuss , great service . keeps you updated on progress

Ravi · 16 September 2019

Agent replied

Thank you Ravi for leaving us a 5 star review and mentioning the excellent service from Kanika. She is a true asset to our Property Management team.

5/5

Google

Service has always been 5 star! We appreciate the special care Kanika Williams took with us.

Navonne · 16 September 2019

Agent replied

Thank you Navonne for leaving a 5 star review.

5/5

Google

aaron was very helpful and very quick at replying and helping sprt out all my forms

Lacey · 16 September 2019

Agent replied

Thank you Lacey for taking the time to review our service from our Morden branch - especially mentioning the excellent service you received from Aaron.

4/5

Google

Friendly atmosphere, good selection of properties for rent and sale staff are friendly and helpful.

Said · 20 November 2019

Agent replied

Thank you for your positive review.

5/5

Google

Friendly helpful staff with reasonably competitive fees, always willing to help to ensure the sale goes through.

Ian · 16 September 2018

Agent replied

Thank you Ian for taking the time to review our service and that you happy with the team

5/5

Google

I can only suggest them, no hidden fees just straight talk.

Imre · 5 January 2021

Agent replied

Dear Imre , thank you for your straight talking 5 STAR review . We love it !!...kind regards Goodfellows Morden

1/5

Google

Don’t trust in what they promise and don’t give them personal data when viewing a property.

D · 26 March 2019

Agent replied · 24 March 2024

Dear Diogenes C. We do require specific documentation, this is clearly stated in our important information form; signed by all tenants prior to references. Any personal data is stored, removed and destroyed according to GDPR. Should you wish to discuss the matter further please contact the lettings manager Sharmila.vythilingum@goodfellows.co.uk

5/5

Google

Always helpful and patient to answer and explain all questions and other matters at hand.

Lisa · 16 September 2019

Agent replied

Thank you Lisa for taking the time to leave us a lovely review.

5/5

Google

Greetings from the new home! :) Thank you, Aaron for your great support and dedication!

Alexandra · 16 September 2019

Agent replied

Alexandra, thank you so much for taking the time to write a review. It is wonderful to hear that Aaron was able to provide you with the excellent experience we strive to provide all our customers. We wish you all the very best in your new home.

1/5

Google

Don’t trust in what they promise and don’t give them personal data when viewing a property.

Dio · 24 September 2018

Agent replied

Dear Diogenes C. We do require specific documentation, this is clearly stated in our important information form; signed by all tenants prior to references. Any personal data is stored, removed and destroyed according to GDPR. Should you wish to discuss the matter further please contact the lettings manager Sharmila.vythilingum@goodfellows.co.uk

5/5

Google

Great overall experience. Tayler from Goodfellows morden was dealing us. Very helpful thanks.

Fakhar · 23 February 2024

1/5

Google

I have a very bad experience. I wrote an e-mail about arranging to view the property but they never replied to me.

Greg · 23 July 2023

5/5

Google

very nice staff and very helpful people . we like very much the service

Emanuele · 16 September 2019

Agent replied

Thank you Emanuele for leaving us a 5 star review.

5/5

Google

Just rent a house via Goodfellows, it's a perfect experience with fast action and follow up. Highly recommend to use Goodfellows if you need to looking for a new house.PositiveResponsiveness, Quality, Professionalism, Value

Ka · 21 June 2022

5/5

Google

Very good service, so far everything has been smooth. Happy with their service.

Zhanet · 21 November 2019

Agent replied · 20 November 2023

Thank you Janet, for leaving us a 5 star review.

5/5

Google

I had a great experience with Emmanuel's assistance in finding me my home. His responses and services was top notch. I would recommend Goodfellows any day and any time.

Ogechi · 20 November 2022

5/5

Google

I have been in touch with Mr Jordan and he’s been very supportive and Helpful

Edupower · 16 September 2018

Agent replied

Edupower Consultancy thank you for rating us with 5 stars and mentioning Jordan.

5/5

Google

Goodfellows service was amazing Jordan got us moved into our property in carshalton very quickly

Zielony · 16 September 2018

Agent replied

Thank you for rating us 5 stars.

5/5

Google

Jordan and Sharmila have worked very hard helping myself and my family secure our accommodation.

Mehmet · 16 September 2018

Agent replied

Mehmet thank you for mentioning Jordan and Sharmila and rating us 5 stars.

4/5

Google

Bit expensive, but worth it because the look after both landlords and tenants.

Mandea · 16 September 2019

Agent replied

Thank you Mandea for leaving us a review. Our team strive to provide our customers with an excellent service. We wish you the best for the future.

5/5

Google

Very good service, so far everything has been smooth. Happy with their service.

Janet · 16 September 2019

Agent replied

Thank you Janet, for leaving us a 5 star review.

5/5

Google

Great work with a tight deadline to get me in. Bradley used his experience and knowledge to work through a number of obstacles. Communication was perfect. Excellent service throughoutPositiveResponsiveness, Quality, Professionalism, Value

Brian · 21 June 2022

1/5

Google

I'm still waiting on my call back poor service...

Saffron · 4 November 2020

Agent replied

Hi Saffron would you be able to give me some more details please as I can’t find you on our system. Please email martin.humphreys@goodfellows.co.uk or call 07899842705.... kind regards Martin Hi Saffron we have now spoken to the lettings negotiator involved and he acknowledges that he didn’t call you back that evening as he was on appointments but he called you and left a message and also followed up with an email confirming he had left a message all before 10:00am the following morning. We are disappointed that you felt this warranted a 1 star review. Kind regards Goodfellows Morden Lettings

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Goodfellows London

Has Goodfellows won any awards?

Yes. In The Trusted Agent 2026 awards: Goodfellows, London won Gold; Goodfellows, Morden won Gold; Goodfellows, Mitcham won Trusted Agent.

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