5/5
GoogleStaff were amazing, great service for many years. Will use them again
Agent replied
Thank you so much for taking the time to review our service
Trusted Agent profile · London · Greater London
Verified
Goodfellows London reviews
★★★★★
815 reviews across 1 platform
44 Coombe Lane, Coombe Lane, London, Greater London, SW20 0LA
Part of Goodfellows, see every office.
Goodfellows's office in London, Greater London, at 44 Coombe Lane, is rated 4.6 out of 5 across 815 reviews on 1 platform, including 815 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards, one of three awards Goodfellows won in 2026.
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Awards
The Trusted Agent 2026 results for Goodfellows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google4/5
GoogleVery helpful staff. I would recommend it highly. keep up the good work.
Agent replied
Thank you for taking the time to review our service
5/5
GoogleReally spot on service and always most helpful.
Agent replied
Thank you Thomas for rating us 5 stars.
5/5
GoogleGoodfellows continue to be a great letting agent. Always good at communicating and in my experience very polite and efficient.
5/5
GoogleThis has been my first dealings with Goodfellows and I'm delighted to say that their service has been 1st class from start to finish. Most import for me is timely response and service. 100% Happy
5/5
GoogleGreat experience dealing with Jordan. Outstanding attitude, guest oriented, many thanks!
Agent replied · 20 November 2023
We want to thank you for taking the time to review our service and mentioning Jordan.
5/5
GoogleThe service Bradley Hearse provided to secure a new tenant in my property was exemplary. He was extremely helpful. Communication and negotiation skills are exceptional.
5/5
GoogleGreat experience dealing with Jordan. Outstanding attitude, guest oriented, many thanks!
Agent replied
We want to thank you for taking the time to review our service and mentioning Jordan.
5/5
GoogleGoodfellows (Jordan) was good in helping us search for our property..
Agent replied
Thank you Charlie for rating us 5 stars.
5/5
GoogleJordan and Hayley provided an excellent service today showing me properties
Agent replied
Thank you Hadi for reviewing our service and mentioning our team.
5/5
GoogleTotally pleased with the service that Sharmila & Barbara provided. All communication has been prompt, professional & knowledgeable. Therefore, making the whole process as stress free as it could be during a lockdown.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe really recommended, the staff is nice and helpfull.
Agent replied
Thank you Sebastian for rating our service 5 stars and recommending us.
1/5
GoogleVery disrespectful staff
Agent replied
Dear Waqar , we are very disappointed to see this one star review and would be happy to discuss this with you please feel free to call me : Martin Humphreys 07899842705 Director at Goodfellows .
5/5
GoogleBradley and the whole branch was excellent and helpful. Bradley reminded us about any important dates and guided us through the whole rental process.
5/5
GoogleAmazing. . . In two days i took the house
Agent replied
Thank you Antonio for rating our service 5 stars.
5/5
GoogleKeith and Ella are very professional and helpful in everyway.
Agent replied
Thank you for taking the time to review our service. Especially mentioning our staff in person.
5/5
GooglePrompt, thorough response and very professional. Highly recommended!
Agent replied
Thank you Fabian for leaving us a five star review.
5/5
GoogleRyan Anderson helped us find a property when we needed to find something in a rush, he was very helpful and efficient when dealing with all the paper work and dealing with any issues that came up.
1/5
GoogleVery rude and aggressive do not recommend them
Agent replied
Dear Olly We take these matters very seriously, unfortunately, we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from your name in our records. If you were a customer of ours, we would like to investigate this issue further, please contact Stephen Offield immediately at Stephen.Offield@goodfellows.co.uk so that we can resolve this issue immediately. It's now been a week since this review was left and unfortunately Olly has still not been in touch with our agency.
5/5
GoogleSharmila and Marian at Goodfellows have been amazing. Even during these challenging times they have managed to secure me a property where all other estate agents just weren't showing any interest. LikePositiveResponsiveness, Professionalism
5/5
GoogleReliable and responsive. Good service all round.
Agent replied
Thank you Rob for rating us five stars and leaving us a positive review.
5/5
GoogleWe had a great experience in finding a rental home in St Helier Avenue working with Goodfellows.Great service,very quick response and professionalism.
5/5
GoogleProfessional service, good communication between different parties involved.
Agent replied
We appreciate your feedback on our service
4/5
GoogleStaff are responsive and accommodating. Whenever we have questions, they get back to us in a matter of minutes via email or phone call.PositiveResponsiveness, Professionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Goodfellows London
Has Goodfellows won any awards?
Yes. In The Trusted Agent 2026 awards: Goodfellows, London won Gold; Goodfellows, Morden won Gold; Goodfellows, Mitcham won Trusted Agent.
Want Goodfellows to help?
Tell us what you need and we'll pass your enquiry to Goodfellows and up to three other top-rated agents near London.
