Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleWe rented out our property through good fellows morden branch. Sharmila and Jordan are extremely helpful :)
We found our tenant in just two viewings which was a relief for us. Thanks
Ritu ยท 21 November 2018
Agent replied
Thank you Ritu, We are delighted to read that our Morden Lettings Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review regarding the service you received from Sharmila and Jordan.
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5/5
GoogleWe have been well looked after by the whole team. Arron and Omar have excellent customer service. I would recommend Goodfellows to all my friends ๐ฌ Thanks a million โฆ
Quajo ยท 21 November 2019
Agent replied
Thank you Quajo for leaving us a 5 star review and mentioning the excellent service you received from Arron and Omar.
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5/5
GoogleMeg and Sharmila have great in following up and sorting issues. Professional and friendly. Thank you. Angus
Angus ยท 2 October 2024
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1/5
GoogleRented from them some time back in Croydon. Awful service, misrepresented and unprofessional staff. They care only about the landlords and treat tenants as rubbish! Stay away from this branch of Goodfellows!
Amini ยท 16 September 2018
Agent replied
Amini, I am sorry that you have rated our service with a low score, but would like the opportunity to be able to understand your concerns in more detail. Please contact Tracey-Anne on tracey-anne.green@goodfellows.co.uk or by telephone on 01372 738178 to discuss this in more detail. We can confirm as a company we work for the landlord when managing a property therefore have to take their instructions from them.
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5/5
GoogleI and my wife was registered for property to let, Michael calls every other day to check if we are still looking very helpful and patient Lad. Carry on with good work
John ยท 16 September 2018
Agent replied
Thank you for taking the time to review our service
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5/5
GoogleWe would recommend Goodfellows to anyone. Jack worked so hard in getting our move through, always responding to our calls and emails. Thankyou!PositiveResponsiveness, Professionalism
Richard ยท 21 June 2021
Agent replied ยท 20 June 2024
Dear Richard thank you for taking the time to post your positive 5 Star review. Jack will be delighted to see his hard worked recognised and we are pleased that you found him responsive to your calls and emails. Kind regards Goodfellows Morden.
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1/5
GoogleWorst letting company ever. Every time we have to speak to them there is a problem. Also filled in a sentence on our letter after we sent the signed document.
Vania ยท 16 September 2019
Agent replied
Vania Marinova, we've noticed you have changed your review from a 5 star to a 1 star and have left multiple 1 star reviews on our Google business page.
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5/5
GoogleService was great and staff is very friendly and understanding
Amber ยท 3 January 2025
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5/5
GoogleWe had Sharmila who was brilliant. She is professional and friendly. Answers any questions you have with honesty. Would recommend!
Kit ยท 27 July 2024
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5/5
GoogleAmazing experience! The entire team is very professional and very helpful. Excellent service, highly recommend.
Askeri ยท 16 October 2024
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5/5
GoogleGreat service, Barbara was very happy and helpful.
Josh ยท 7 March 2021
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5/5
GoogleGoodfellows team including Sharmila, Taylor and Lillian as always provided a professional and responsive service regarding our rental property. The recent change of tenant was efficient and as near painless as possible,
Matthew ยท 21 October 2023
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5/5
GoogleIts great that Bradley does a great job to smooth all the process and made everything easy for us. Thanks a lot.
Jeff ยท 5 May 2021
Agent replied
Dear Chow , this will make Bradley feel really good as he enjoys helping clients to find their ideal home. Thank you for the 5 STARS . Kind regards Goodfellows Morden.
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5/5
GoogleI have extremely positive feedback to give to Jack Jenkins.
Jack picked up any queries I had during the purchase, immediately, and got back to me very quickly with the response.He kept me informed at all times. I will definitely give Jack 5 stars.
Thanks again Jack for all your help support ๐๐ป๐๐ป๐๐ป
Maryam ยท 16 July 2021
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5/5
GoogleExcellent service from Julie Wheatley @ Goodfellows.
Knowledgeable and supportive.
Isobel ยท 3 December 2024
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5/5
GoogleI would strongly suggest Good fellows morden, Even in the market is very hard to find any homes, good fellows arranged us a house in minimum time and all the process went very smooth. i strongly appreciate the intiative of Emmanuel Kyei .
Sebin ยท 20 November 2022
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2/5
GoogleService is fine, staff is friendly and they have a good system set up. I especially like the ability to sign official documents digitally. But agency fees are extremely high.
Ayan ยท 21 November 2017
Agent replied ยท 20 November 2023
Thank you for your feedback. We take all comments on board and appreciate the time taken to review our service.
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2/5
GoogleService is fine, staff is friendly and they have a good system set up. I especially like the ability to sign official documents digitally. But agency fees are extremely high.
A ยท 21 September 2017
Agent replied
Thank you for your feedback. We take all comments on board and appreciate the time taken to review our service.
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5/5
GoogleBradley, our Lettings Negotiator, was very helpful and responsive to any questions or queries we may have had when regarding us letting out our house
Our tenants are very happy and we are very satisfied with the service Goodfellows provided for usPositiveResponsiveness, Quality, Professionalism, Value
Helen ยท 21 June 2022
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5/5
GoogleJack Jenkins managed the final stages of my house purchase and I could not have asked for more. He listened to my concerns and treated my questions with urgency. He always got back to me and I felt the process went better and faster with Jack on the case. Highly recommended!
Adeel ยท 16 July 2021
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5/5
GoogleWe couldn't be more pleased than we are with David Mitchel and Bradley Hearse for the help and advise received regarding finding new, suitable tenants for us. Their advise and guidance was much needed and greatly appreciated. Sue and John Chaplin.
Susan ยท 20 November 2022
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5/5
GoogleAs a first time landlord, Goodfellows gave me Clear guidance on what i need to do. Provided timely feedback on questions. Very friendly staff. Will recommend. Thanks.
Joseph ยท 16 September 2018
Agent replied
Joseph - thank you for taking the time to review our service.
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5/5
GoogleBarbara Courpasson Lettings Agent
Very Helpful great communication
Professional one of the best Lettings Agent
I have ever dealt with 5*
Elkir ยท 20 December 2020
Agent replied
Dear Elkir, what a great review for Barbara, she and we can be very proud of your very fine words. Let's hope she stays with us so other clients can benefit from her great service and that this shows what it takes to be, as you say, the best Lettings Agent I have dealt with ! Thank you Kind regards Goodfellows Morden
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5/5
GoogleWe have had a really great experience with Goodfellows as managing agents for the property we rented through them for the past 9 years. They always quickly responded to our requests and provided the best customer service. We would highly recommend them if you are looking for your next home! Kind regards, Dancho KaloyanovPositiveProfessionalism
Shine ยท 25 August 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.