Trusted Agent profile · London, Greater London

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Goodfellows London reviews

★★★★★ Excellent

815 reviews across 1 platform

44 Coombe Lane, Coombe Lane, London, Greater London, SW20 0LA

Part of Goodfellows, see every office.

Goodfellows's office in London, Greater London, at 44 Coombe Lane, is rated 4.6 out of 5 across 815 reviews on 1 platform, including 815 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards, one of three awards Goodfellows won in 2026.

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4.6 / 5

815

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Goodfellows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Barbara who dealt with my tenancy was lovely and friendly.She was always prompt with queries I had.She has dealt with my questions and and answered it asap.I definitely recommend this agency as they are professional and competent.PositiveResponsiveness, Professionalism

Susu · 21 June 2021

Agent replied · 20 June 2024

Dear Susu , thank you for your lovely 5 STAR review of Barbara's service to you , she is a very friendly person who takes real pride in helping tenants find the perfect property. We are delighted that you are happy to recommend us and we look forward to helping anyone you know. Kind regards Goodfellows Morden

5/5

Google

A great team to work with. From day one Sharmila, Bradley and all the team were responsive and professional. I appreciate the time and service you guys have given me. I look forward to a long and successful cooperation.

EuroHire · 21 February 2021

Agent replied

Thank you for your positive 5 STAR review, Sharmila and Bradley will be pleased to read this and we are very happy that you found the team to be both responsive and professional. We to, look forward to a long and successful cooperation. Kind regards Goodfellows Morden.

5/5

Google

Goodfellows is the best agency. Mrs Meg Weston she's so nice person.

Emili · 27 May 2025

5/5

Google

Very satisfied with the service provided from Goodfellows. They have been faster than other agents with responding, have been very informative throughout the process and professional at all times. Certainly recommend dealing with Barbara Courpasson and Ryan Anderson in the Lettings team!

Spiritual · 27 December 2019

Agent replied

Thank you Jasmine for sharing your experience and mentioning the service you received from Barbara and Ryan from our Lettings team.

5/5

Google

Jack was very helpful throughout the whole process, thank you

Matthew · 20 November 2022

5/5

Google

Barbara has been very professional and efficient through the process of renting and really made it a good experience as a landlord. Keep it up!

Andy · 18 February 2020

5/5

Google

Jack J. is the best estate agent I have ever seen. I mean, by far. Even though I did not proceed with the properties he showed me, I'm taking my time to thank him for all his efforts because he deserves it.

Engin · 16 September 2019

Agent replied

Dear Engin, We are delighted to read that Jack gave an amazing 5 star service. Thank you for taking the time to leave your review and we wish you all the best for the future.

4/5

Google

Bradley Hearse was very helpful on 17 Amity Grove.

Nigel · 20 November 2022

5/5

Google

Barbara has been very helpful and informative, I highly recommend getting in touch with her. Good letting agency

Adn · 9 September 2021

4/5

Google

Quite good in average response speed and establshing safety as first priority. Helpful, approachable and professional as best characteristics. Generally, we are happy with the house they found for us and we'd recommend them. They could favor tenants side a bit more, though.

A · 21 September 2018

Agent replied

Thank you for your review, we appreciate your patience with regards to awaiting legal documentation before we could progress with your move in. Goodfellows do remain impartial and unbiased to both landlord and tenants and glad you are happy in your new home.

5/5

Google

Barbara has been very helpful throughout the process of us renting through good fellows. Communication has been spot on. Would work with her again.

Magnus · 18 February 2020

5/5

Google

We are very please with our experience at Good Fellows! After reviewing the perfect property we quickly secured our offer with the help of Barbara Courpasson who dealt with our case. She helped us find exactly what we were looking for and happily assisted us through the documentation process. She was both professional and always quick to respond! Thank you for all our help and for our lovely garden flat!

Catherine · 1 October 2020

5/5

Google

Great service provided by Goodfellows with their communication. We were shown around by Jack for one of the properties. He was very knowledgeable about the property and was able to answer any questions we had clearly. He represented Goodfellows very well!

F · 16 September 2019

Agent replied

Thank you F Patel. We are very pleased to hear you were happy with our service you received from Jack and really appreciate you taking the time to leave us a review!

4/5

Google

Quite good in average response speed and establshing safety as first priority. Helpful, approachable and professional as best characteristics. Generally, we are happy with the house they found for us and we'd recommend them. They could favor tenants side a bit more, though.

Alejandro · 21 November 2017

Agent replied · 20 November 2023

Thank you for your review, we appreciate your patience with regards to awaiting legal documentation before we could progress with your move in. Goodfellows do remain impartial and unbiased to both landlord and tenants and glad you are happy in your new home.

5/5

Google

Prompt, transparent and professional service from manager Sharmila and the team including Bradley and Barbara.

Avi · 20 November 2021

5/5

Google

Majella Padden MARLA has been extremely helpful in helping us sort out some issues with our flat and has kept the conversation flowing with our landlord. We are very thankful and would recomend her.

Joana · 25 April 2021

Agent replied · 20 November 2023

Dear Joana , thank you for highlighting our Property Management department , it is always good to see that this department is dealing with issues and keeping everyone informed , Majella will be delighted to receive this 5 STAR review. Kind regards Goodfellows Property Management .

5/5

Google

Today I had a viewing for a property with the lovely Jessica! Couldn’t be happier with the service she provided, she was very informative, friendly and professional! She was even very interactive with my 15 month old Daughter who was smitten with her too! I would highly recommend this branch! Thank you very much Jessica!

Rhiannon · 20 November 2022

5/5

Google

We recently signed a tenancy agreement conducted by our agent Keven Teixeira, a very friendly and helpful gentleman who have helped us a lot in choosing a new home. We would recommend them any time.

Robert · 18 November 2020

Agent replied

Dear Robert, Keven will be so pleased with this review. Keven has recently joined us and we are so proud that he is already getting great feedback. Friendly and helpful are two great attributes and we thank you for recognising these traits in your 5 star review. Kind regards Goodfellows Morden.

5/5

Google

I had excellent service from each member of the Goodfellows team that I dealt with . Each member of Tony’s team was friendly, professional and efficient. Shame all estate do not follow this example

Vince · 9 February 2021

Agent replied

Dear Vince , thank you for your comments about the team and highlighting Tony as running an office that is friendly , professional and efficient. As for your last comment , shall we say we are pleased that they don't all follow Tony's excellent example but cannot comment any further than that. We are pleased you chose us and we are always delighted when clients are happy to. Kind regards Goodfellows Morden

5/5

Google

Manager Barbara looked after us very well. Great people to deal with. Will definitely do business again. Friendly staff with professional skills. Always reply so quick on all matters . Thanks again Barbara for best service 😊 …

Idrees · 21 November 2019

Agent replied

Thank you Idrees for leaving us a 5 star review.

5/5

Google

The best sales team I've ever met. A special thank you for Tony and Jack. Despite the complicated issues and the potential break of the chain , Tony and Jack have been really professional to drive the sale forward and turned the situation around. It a miracle to complete within 3 months when everyone was trying to complete before July. Strongly recommend ++

Lizz · 25 August 2021

5/5

Google

I had a good experience with Goodfellows. Austin the negotiator was very professional and attentive to any questions I had. Would recommend

M · 1 November 2024

5/5

Google

Sharmila at Goodfellows was amazing. Even during these challenging times she has managed to get us a property where all other estate agents just weren't showing any interest. We were met with a few issues through the process but Sharmila worked with us to make sure everything went through on time. I would definitely recommend Goodfellows for anyone wishing to rent a property.PositiveResponsiveness, Quality, Professionalism

Nathan · 11 January 2021

5/5

Google

Anyone who was trying to buy and sell during the stamp duty holiday will know that it was a stressful time. Goodfellows were professional and effective from the start and Jack Jenkins in particular went out of his way to ensure we were able to complete the process, providing invaluable support when we needed it most.PositiveProfessionalism

James · 21 June 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Goodfellows London

Has Goodfellows won any awards?

Yes. In The Trusted Agent 2026 awards: Goodfellows, London won Gold; Goodfellows, Morden won Gold; Goodfellows, Mitcham won Trusted Agent.

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