5/5
GoogleWe had a very pleasant experience with them. They are very helpful and friendly. Would 100% recommend them in anyone's search for a place to call home.
Trusted Agent profile · London, Greater London
Verified
Goodfellows London reviews
★★★★★
815 reviews across 1 platform
44 Coombe Lane, Coombe Lane, London, Greater London, SW20 0LA
Part of Goodfellows, see every office.
Goodfellows's office in London, Greater London, at 44 Coombe Lane, is rated 4.6 out of 5 across 815 reviews on 1 platform, including 815 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards, one of three awards Goodfellows won in 2026.
Awards
The Trusted Agent 2026 results for Goodfellows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleWe have rented our house from Goodfellows three years before. We had heard very bad stories about other agencies from our friends. We never had any issues with Goodfellows and very happy with their service. Thanks.
Agent replied
Thank you for your extremely positive review Yigit. We were all very pleased to have been able to support you through the process as a Landlord.
5/5
GoogleSaw properties from quite a few estate agents and Goodfellows had the best ones we saw. Jodie the agent help us very much with finding a property and with the whole process. Would definitely recommend them.
Agent replied
Dear Zvi, We are delighted to read that Jodie gave an amazing 5 star service. Thank you for taking the time to leave your review and sharing your experience. We wish you all the best for the future.
5/5
GoogleThey have been extremely professional and hopeful from the very beginning., stayed in touch and chased our and our buyer's solicitors whenever required. A special BIG THANK YOU!!! to Lorraine whose assistance and advice proved indispensable.
Agent replied
Dear Ludmila, We are delighted to read that Lorraine gave an amazing 5 star service. Thank you for taking the time to leave your review and we wish you all the best for the future.
5/5
GoogleI had the pleasure dealing with Jodie, even though I found another property that suited me better I’d would strongly recommend dealing with her as she was very helpful and honest about the property, :)
Agent replied
Thank you Alket for taking the time to review our service from our Morden branch - especially mentioning the excellent service you received from Jodie.
5/5
GoogleEmma S. has been fantastic in getting things sorted quickly.Communication has been quick. And whenever maintenance is required the contractors are booked in right away. Friendly to talk to and always happy to help :)
Agent replied
Thank you Max so much for sharing your experience and leaving us a five star review.
5/5
GoogleA first rate service from Kanika in the accounts department who is very responsive and helpful. As an overseas landlord it is reassuring to know that the management of our property is in good hands.
Agent replied
Thank you John for leaving us a 5 star review and sharing your experience as a landlord.
5/5
GoogleMy experience with Goodfellows was excellent due to Aaron who conducted everything brilliantly. He's very friendly and ensured the procedure was smoothly done. Furthermore, from start to finish he was professional. Highly recommend him.
Agent replied
Thank you Priyadharshini for your positive review.
5/5
GoogleLucy and Jack have done an amazing job and have been very responsive throughout a long sales process. Me and my family are very grateful to the Goodfellows team !
Agent replied
Dear Saad , Lucy and Jack will be so pleased with this feedback. To have it in writing that they have done an amazing job and were responsive during a long sales process speaks volumes for them as individuals. We are grateful for your excellent 5 STAR review , kind regards Goodfellows Morden.
5/5
GoogleExcellent service from staff, Barbara showed us and explained to us very clear every step we had to go through with paperwork very pleased would've rate more than 5 stars if I could
Agent replied
Thank you for leaving a 5 star review.
5/5
GoogleMany thanks to Laura for handling the renewal in a very professional and smooth way.
5/5
GoogleGoodfellows have been managing my property for over 25 years. They have always been efficient and professional. The whole team are fantastic, but a special mention goes to Tayler and Kamilla.
4/5
GoogleKanika and the rest of the team are all very friendly and professional any issues are resolved quickly and efficiently always a quick response and kept well informed well done to you all.
Agent replied
Thank you Leeanne for rating out service.
5/5
GoogleWe are fairly new tenants in our property and initially it was quite daunting, however, Marion has made the rental management process so seamless. Thank you for the excellent service Marion and Goodfellows!
Agent replied
Thank you Darren for sharing your experience and mentioning the excellent service you received form Marion and the team.
5/5
GoogleHad a few viewings with Jack , worked well with my limited time schedules, he answered all the questions that i had and more ...he is really knowledgeable. I would recommend him 100%
Agent replied
Thank you Abdullah Mutafa for rating our service and mentioning Jack.
5/5
GoogleGreat and very cooperative agency. Jack the agent have been very helpful through out. His services are excellent. I had great experience using this agency. Thank you guys for all the help.
Agent replied
Thank you Arslan for leaving us a five star positive review.
4/5
GoogleExperience almost turned sour but agent Barbara quickly turned things around and was able to move in as scheduled. Satisfied with the service overall. 😊PositiveResponsiveness, Quality
Agent replied · 20 June 2024
Dear Rad , we are pleased that Barbara was on hand to turn things around quickly and we are glad that the move in went ahead. Kind regards Goodfellows Morden
5/5
GoogleWas really pleased with Keith's service. He showed me 2 properties, which was brilliant of him, he never gave up in my property search. I would surely recompensed Good fellows as an agent
Agent replied
We take pride in providing a great service and are pleased that Goodfellows have been able to do this for you and in particular how pleased you were with the service provided by Keith.
5/5
GoogleWe are happy with the way they handle the change of tenants. Communication is very good. Only thing I found little tiring was that for different subjects we got communication from different people. May be because it is a big firm. If they all communicate through one named person would have been easier for me.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleSuper friendly and helpful staff! Really easy to work with and really appreciate all their help in finding our perfect rental!
5/5
GoogleAmazing service by Barbara. She was extremely helpful, knowledgeable, supportive and very responsible. The best part is she was always very quick to respond whenever we had a query throughout our tenancy process. We would like to say thank you so much for your outstanding support.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleWorst experience ever . Ms.Tayler and Ms.Kamilla do not know to communicate with customers . They call and threatening people about if we do not pay 40p they will not give the keys of property
5/5
GoogleGreat help and service provided by Tayler, Shamila and the whole team. Trustful local agent with professional knowledge of market. My house has been rented out in one month since it was posted on market.
5/5
GoogleBarbara Courpasson provided a professional, friendly and pleasant experience whilst working with her to remarket one of our properties. I would highly recommend working with this agency.
Agent replied
Thank you Jasmine for rating us 5 stars on Google and mentioning the service you received from Jordan.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Goodfellows London
Has Goodfellows won any awards?
Yes. In The Trusted Agent 2026 awards: Goodfellows, London won Gold; Goodfellows, Morden won Gold; Goodfellows, Mitcham won Trusted Agent.
