Trusted Agent profile · London, Greater London
Verified
★★★★★
815 reviews across 1 platform
44 Coombe Lane, Coombe Lane, London, Greater London, SW20 0LA
Part of Goodfellows, see every office.
Goodfellows's office in London, Greater London, at 44 Coombe Lane, is rated 4.6 out of 5 across 815 reviews on 1 platform, including 815 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards, one of three awards Goodfellows won in 2026.
The Trusted Agent 2026 results for Goodfellows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleJack Jenkins was very professional and helpful all the way through the sale of my house. Even in this terrible time with COVID-19 all very professional and understanding. Thanks to all involved from photos to selling and advice. Your a great team Keep up the great work. Highly recommended you
5/5
GoogleKanika has been a really first class accountant for our buy to let and couldn't recommend her or Goodfellows highly enough.
Thank you rock'n'roll for leaving us a 5 star review.
5/5
GoogleHave recently moved into a property that i found and an renting through goodfellows. The experience has been nothing but easy and smooth running. They are a very polite team, and any queries i have had, they have could not have been quicker and more eager to help with. Aaron has taken care of us very well and im sure we will be very happy in our new home!
Larushka, We would like to thank you for your recommendations and for this amazing review. Our team of professionals are dedicated to providing you and every customer with excellent customer service. It’s so nice to hear that it was easy & smooth running and Aaron helped to make your experience such a positive one. Enjoy your new home.
5/5
GoogleThey are a superb Estate Agent. Ryan kept me updated all the way through my tenancy agreement and sort things quickly and efficiently. Look forward to working with them during my letting period. If they are showing a property you can rest assured you'll have a 5 star service.
4/5
GoogleWe had a very positive experience with the agency. Zahrah was very friendly, helpful and facilitated the communication between the landlord and us. I truly recommend GoodFellows!
5/5
GoogleShermila and Barbara were both very good and very professional i would recommend them Highly
Dear Shiraz thank you for putting the spotlight on Sharmila and Barbara and great double force in the lettings field and both good and professional as your words state. Kind regards Goodfellows Morden
5/5
GoogleJordan have been very helpful in helping me get my accommodation. Thank you Jordan for helping me finding the best house quickly.
Thank you for taking the time to review our service Riza - especially mentioning Jordan. We like to pride ourselves on the service we deliver.
1/5
GoogleTHE WORST AGENCY EVER!!! My daughter and friends rented through this agency and there has been grief every step of the way. Bradley lies. He gave them a moving in date but kept putting off issuing the contract saying he had so many other more contracts to issue first but not to worry but because they would definitely move in on the set date. They all gave notice at their current accommodation and then Bradley changed the date at the last minute. Bradley stated in an email what would be in the house and is now trying to disown that. When they moved in the agency couldn't provide them with the appropriate codes. This company is an absolute joke. DO NOT TRUST THEM
5/5
GoogleI have to say Bradley Hearse was brilliant from start to finish, even though i was late he was still professional. Im very happy with the service i received and would definitely recommend using Goodfellows. Ps. Ask for BradleyPositiveProfessionalism
5/5
GoogleI’m very satisfied of dealing with Goodfellows and i would like to specialise my thanks to Bradley Hearse since he promised me to find me a comfortable home and he did Thank you so much
5/5
GoogleReally good experience finding a perfect family rental. Keven made it all go smoothly, management material
Dear Laurence , what a great review for Keven , so pleased it went so smoothly and I am sure your review will inspire Keven in his career with us. Thank you Goodfellows Morden
5/5
GoogleBrilliant customer service and good manners made our purchase successful and smoothed whole buying procedures to usual processing activities. During buying process, Lucy has provided great connection between all institutions involved in purchase and always replies to all our enquiries and requests without any delays. Lucy, we would like to say you Great Thank You for all helps and professional advises we have received from You.
Thank you Andriy for sharing your experience and leaving us a five star review.
5/5
GoogleTony & Jack were both professional and friendly. They kept in touch with me during the process of selling my late father's house, responding quickly to phone messages, or e-mails. I would have no hesitation using Goodfellows again.PositiveProfessionalism
5/5
GoogleHad a great experience renting our new home thanks to Joshua. Very responsive and helpful even with move in at short notice. Thanks!
5/5
GoogleGood fellows were very professional especially Tony Spinks and team. I could always contact them on the phone, they were responsive and sold my house at a good price.They recommended a good solicitors so no hiccups. I definitely recommend this estate agents.
5/5
Googleour first rental in london, after so much searching we found this agency we decided to call and make a visit, arriving on the visit we found the agent barbara very attentive of thepostille and very professional, after much effort on his part we managed to rent our apartment ... we wanted to thank barbara for all your commitment and professionalism ... I recommend without hesitation
Thank you Romeu, We are really pleased to read your positive review regarding the service from Barbara from our Morden branch. Glad to hear that Barbara provided you with an excellent customer experience. Thank you for taking the time to leave your review and we wish you all the best for the future.
5/5
GoogleThey are a superb Estate Agent. Ryan kept me updated all the way through my tenancy agreement and sort things quickly and efficiently. Look forward to working with them during my letting period. If they are showing a property you can rest assured you'll have a 5 star service.
1/5
GoogleStay away, cowboy operation. Deeply unprofessional whilst working with them for 3 years. Could never turn up for viewings on time to re-let the property. Lied several times when enquiring about basic contractual things. You can receive far better service elsewhere. Really couldn't care less when you speak to them either. Beware
5/5
GoogleJordan was amazing, and really helpful! He sorted everyone out and our experience was hassle free. Top guy Thank you!
Thank you for rating us 5 stars and mentioning Jordan.
5/5
GoogleBarbara was very professional and extremely helpful. She was very responsive and made great efforts to make things happen and resolved all the little issue that came across during the letting process. She made my experience using Goodfellows very positive and hastle free.PositiveResponsiveness, Professionalism
5/5
GoogleJack has been very helpful with our purchase, accommodating with all our requests throughout the process and managing the seller. He is also extremely knowledgeable about the location and we would not hesitate to use Goodfellows again for any future purchase or sale.PositiveResponsiveness, Professionalism
5/5
Googleour first rental in london, after so much searching we found this agency we decided to call and make a visit, arriving on the visit we found the agent barbara very attentive of thepostille and very professional, after much effort on his part we managed to rent our apartment ... we wanted to thank barbara for all your commitment and professionalism ... I recommend without hesitation
Thank you Romeu, We are really pleased to read your positive review regarding the service from Barbara from our Morden branch. Glad to hear that Barbara provided you with an excellent customer experience. Thank you for taking the time to leave your review and we wish you all the best for the future.
5/5
GoogleWe had great experience working with Goodfellows and we just got our first house with them. We have been dealing with Barbara from the beginning and it was a pleasure. She helped us with our documents, gave us information as that is our first rented house we didn't know anything at all, so she managed everything for us with great efficiency and really friendly manner.
Thank you Nikolay for leaving a 5 star review.
5/5
GoogleWe recently rented a property through goodfellows and Barbara was so helpful from the very beginning. She was prompt with responses, kept us in the loop with each step and followed up after we moved in to check everything was okay. She made everything run so smoothly!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Goodfellows, London won Gold; Goodfellows, Morden won Gold; Goodfellows, Mitcham won Trusted Agent.
