Gibbs Gillespie London reviews

★★★★★ 5/5

Trustpilot

A Job Well Done

I just wanna say Thank You for a job well done and I wanna thank Joe Hill for dealing with my flat and giving me all the help that he could to sell my property. I wouldn't have done it without his help and I will definitely contact him again in the future. It was a pleasure doing business with Gibbs Gillespie. Well done guys👏🏼👏🏼👏🏼

Cez · 30 July 2022

★★★★★ 5/5

Trustpilot

Highly Recommended

pritesh was our agent and he was being very helpful and supportive throughout .. overall experience was so smooth

Danish · 30 June 2026

★★★★★ 5/5

Google

Oliwia is a lovely estate agent, she's been a super helpful point of contact for my partner and I moving into our new property. Gibbs Gillespie as a whole is very welcoming company that has provided excellent customer service and details that make you feel valued.

Isabel · 15 January 2024

★★★★★ 5/5

Trustpilot

Really helpful & professional service

Once our purchase offer was accepted and Danielle was appointed as our point of contact, she was so instrumental in ensuring the sale went through. She always kept us updated, responded to all calls and requests, and kept in constant contact with both sides solicitors to help whenever we experienced issues that needed resolving. The purchase was not made easy by the sellers solicitor who was really slow, but throughout Danielle helped wherever she could to speed matters up and ensure we reach a successful sale. I was really impressed with the whole experience of our purchase and would have no hesitation n recommending Gibbs Gillespie.

Paul · 25 November 2023

★★★★★ 4/5

Google

The agency is selling the NDO option to landords and forcing tenants to accept it. It means that you as a tenant are covering an expense that should be covered by the landlord . If you are paying a deposit, you get the depostit back at the end of the tenancy. This does not happen with NDO option. You have thrown away about £1500 over a two year rental agreement. Its deceptive and unethical way of operating. Update. I have spoken to the agency and it appears that the landlord misunderstood the options. Happy with agencys response and their dealing with the issue. (My problem is the concept of the NDO option)

AK · 25 September 2024

★★★★★ 4/5

Trustpilot

The agency is forcing the NDO option…

The agency is selling the NDO option to landords and forcing tenants to accept it. It means that you are covering an expense that should be covered by the landlord . If you are paying a deposit you get the depostit back at the end of the tenancy. This does not happen with NDO option. You have thrown away about £1500 over a two year rental agreement.Its deceptive and unethical way of operating. Update. I have spoken to the agency and it appears that the landlord misunderstood the options. Happy with agencys response and their dealing with the issue. (My problem is the concept of the NDO option)

Amelia · 23 September 2024

★★★★★ 5/5

Google

had a great experience with Lillian at gibbs gillespie ealing broadway.Super helpful and easy to get hold off.Would highly recommend the team at gibbs!!

Alina · 12 May 2026

★★★★★ 5/5

Trustpilot

Cannot fault a thing

Thank you SO much to Lucy and Danielle for all of your help from start to finish! Your communication / responses and updates were professional, timely and really helpful in progressing my purchase. Danielle also helped me secure and arrange a survey on my behalf too which was convenient and smooth. Towards the end especially, I appreciated Lucy doing all that she could, to push for and ensure I met my deadline before my mortgage expired! It helped relieve some stress :). Thank you both again :).

Simran · 23 October 2023

★★★★★ 5/5

Google

I would highly recommend David Orpin if you are looking for your new house/flat. I found him very professional and responsive to all my questions. He is not an agent who will push you to buy something just to make a sale; he will listen to your requirements; review your options with you and guide you to take the best decision… for you.

Kerry · 14 June 2022

★★★★★ 5/5

Trustpilot

I have used Gibbs Gillespie as my full…

I have used Gibbs Gillespie as my full service Managing Agent for several years now. We recently transferred from the Uxbridge Office to Jo Brooker in the Camberley Office. The transition was smooth and simple and Jo has done a great job in coordinating contractors and keeping us and our tenants informed.

Jane · 2 June 2026

★★★★★ 1/5

Trustpilot

No show to a viewing appointment

I’m looking for a house to buy and I got a viewing appointment from their Uxbridge branch. My appointment was today (17th of Aug) at 10:00 and despite my efforts to reach out to them during weekdays; to confirm my appointment nobody got back to me until Friday afternoon. I received a text message reminding my appointment with a post code. I went to the location via google maps and when I was at the location I realised the marker is taking me somewhere irrelevant. I tried to contact with the branch and the person answered told me their friend is on the way and will meet me at the block and when he said that it was already 10 past. I clearly told him I can’t find the location, so I need to contact with their friend. He hung up by saying his friend will contact me. Nobody get me and when I called back 10 or so min later nobody answered the phone. I’m very frustrated that I wasted my valuable time to go to the viewing despite their careless attitude. This unacceptable behaviour can be because someone thought not contacting with a customer is the best approach, but regardless who did what I want to give my feedback in here to warn other potential customers . This company has all the voice recordings and my reminder email. Because they claim phone calls may recorded for training purposes, I suggest them to take this as a study. I’m very much shocked, surprised and still can’t believe they are still in the market by this much ignoring their customers. Will never work with them ever again and I’ll warn my friends about this company.

ASLIHAN · 18 August 2024

★★★★★ 5/5

Trustpilot

Dream team for dream home

To buy your own house is one of the biggest dreams of your life. And the journey to do that always requires help, support and efforts of many- both your family members and a few outsiders alike. In this process we met Mr. Grant Pettersson from Gibbs Gillespie to buy our dream home. What defines them aptly is their highly professional services, with a personal touch. Another great thing is they know that how delicate and vital the whole pricess is, for all the parties involved. Thank you Grant and the whole team of Gibbs Gillespie, Stanmore for making this dream come true with your unflinching support, zeal and enthusiasm. Now I consider you as a part of my extended family. Hope our paths cross again!

Siddharth · 19 September 2023

★★★★★ 3/5

Trustpilot

I let my property through Gibbs and…

I let my property through Gibbs and after 4 years , I was very disappointed by the overal performance of the company , specially since the Roman estate agents took over the accounts , I had to chase up the accounts for rent arrears .they lost my duplicate keys there were holding ,

Mr · 17 May 2026

★★★★★ 5/5

Google

Mariya has been very helpful with securing our new property. She is very friendly and welcoming. We really recommend her and Gibbs Gillespie.

Daisy · 26 December 2024

★★★★★ 5/5

Google

They were great in assisting while looking for a flat to buy. Special thanks to Rohan Berry which is a pleasure to work with!

Nadia · 6 December 2024

★★★★★ 5/5

Trustpilot

Big big Thank you to Josh Reynolds

Big big Thank you to Josh Reynolds. I would like to take this opportunity to thank Josh Reynolds from Gibbs Gillespee. The service which I received was second to none. I was beyond satisfied with the commitment he delivered in buying my new home. Josh delivered an amazing service, And I would highly recommend Gibbs Gillespee (Josh Reynolds) with out a second thought. Best Estate Agent, 11 out of 10 from me.

B · 9 January 2020

★★★★★ 2/5

Trustpilot

Disappointing experience

We both sold our flat and bought our house through Gibbs Gillespie and we were quite disappointed with the service both times.

· 29 April 2026

★★★★★ 5/5

Google

Recently completed a purchase with Leah V and team. a very good service overall. the comms where perfect on all levels from the side of the estate agents. Irene from the moves team also played an important role in making this experience with Gibbs gillespie. Thanks all

Chris · 16 September 2025

★★★★★ 5/5

Google

The experience of doing viewings with Rohan Berry was easily the most pleasant and most professional I've experienced. His honesty and advice was refreshing throughout.

Gregory · 27 October 2024

★★★★★ 5/5

Google

Gibbs Gillespie were incredibly helpful and patient, allowing my partner and I to begin our property search prior to moving to the UK. We were being assisted by Tarun who was always kind, professional, and very considerate. He gave us no shortage of advise for navigating the London market and worked around our busy schedules to make viewings possible. I would highly recommend contacting Gibbs Gillespie if you are beginning a property search for London!

Abhainn · 23 September 2024

★★★★★ 5/5

Google

Our agent Mariya is really professional, patient and helpful, her responses to our enquiries usually within hours sometimes minutes, you can always count on her to get back to you quickly with any updates or information. I would recommend Mariya without hesitation to anyone looking for an estate agent!

Steven · 14 June 2023

★★★★★ 1/5

Trustpilot

Worst agent for lettings

Worst agent for lettings. As soon as tenants do not pay and cause damage, they want to keep taking their tenant find fee and do nothing in themselves to help with this matter, contrary to their legal obligations. You do not receive support.service when things go wrong, while still paying their fees. Danielle is often very unhelpful and refuses to assist, when she is available. Otherwise expect to fend for yourself as she provides no other contact/does not pass on your matter in her long absences. Nick, one of the directors, is no better, making excuses on her behalf and refusing to investigate the facts I provide. Use any other agent for lettings. Useless for landlords.

Landlord · 30 June 2023

★★★★★ 5/5

Google

Nyle from Gibbs Gillespie was absolutely friendly, professional, and really attentive to what we were looking for. He made the whole process easy , Highly recommended!

Jazib · 16 March 2026

★★★★★ 1/5

Trustpilot

Take rent and do nothing is their slogan.

We had a great experience with this agent initially, but unfortunately everything changed once we moved in.

Jackson · 21 May 2026