Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAqib Hamid (lead advisor) and Irene…
Aqib Hamid (lead advisor) and Irene Treveil were helping me to sell my house. The time couldn't have been worse: post-pandemic, 2 wars (Ukraine and Iran) and a Buyer Market really. But they have successfully navigated through all challenges for over 6 months until the sales was completed. Aqib is very experienced and knowledgeable in judging Market conditions and calling the right sales price, he is also responsive and a very good negotiator that aims to get the best possible price for me. I trust and always stick with Gibbs Gillespie despite numerous offers from other agencies. Very very happy with the outcome.
Oliver · 21 August 2026
Agent replied · 24 September 2026
Thank you for your wonderful 5-star review, Oliver.
We’re delighted to hear how pleased you were with the service provided by Aqib and Irene throughout what was undoubtedly a challenging market. Selling a property in changing market conditions can be a lengthy and complex process, so it’s fantastic to know that their experience, market knowledge, responsiveness and negotiation skills helped achieve such a positive outcome for you.
Your continued trust in Gibbs Gillespie means a great deal to us, and we’re particularly pleased to hear that you were so happy with the final result. We’ll be sure to share your kind feedback with Aqib, Irene and the wider Stanmore team.
Thank you again for your loyalty and for taking the time to share such detailed feedback. We wish you all the very best for the future!
★★★★★ 5/5
TrustpilotI had such a great experience from…
I had such a great experience from start to finish! From my very first viewing with Nathaniel, he was friendly and knowledgeable and took the time to answer all of my questions. A special thank you to Jekaterina who supported me all throughout the entire process. She was always so helpful, responsive and kept me updated every step of the way.
I’m so grateful for all of the help and support I received, and I would highly recommend this estate agency to anyone looking to move. Thank you again to Nathaniel and Jaketerina for making the whole experience such a positive one!
Teomi · 8 July 2026
Agent replied · 24 September 2026
Thank you, Teomi, for your wonderful five-star review.
We're delighted to hear that you had such a positive experience with our Gerrards Cross team from your initial viewing through to completing your move. Nathaniel will be pleased to know that his friendly approach, local knowledge and willingness to answer your questions helped make your property search such a smooth experience.
We're also thrilled to hear how much support you received from Jekaterina throughout the process. Clear communication, regular updates and dedicated support are all key parts of the service we aim to provide, so it's fantastic to know she helped you feel informed and supported every step of the way.
Thank you for your recommendation. We'll be sure to share your kind feedback with Nathaniel, Jekaterina and the wider Gerrards Cross team. We wish you every happiness in your new home.
★★★★★ 5/5
TrustpilotIf anyone is looking for an Estate…
If anyone is looking for an Estate Agent in Stanmore, then look no further as Aqib from Gibbs Gillespie is your man!
He is honest, straightforward, does exactly what he says he’s going to do and is first class at following thru.
Within 48hrs of taking our instruction, a photographer and room planner was arranged and within 10 days a brochure was produced to the highest standard.
Within 10 days, prior to launch 4 appointments were made off market.
Throughout the process Aqib kept us closely informed and was actively involved in smoothing the pathway to exchange!
We cannot thank him enough and have no hesitation in recommending their Stanmore Branch
Richard · 29 June 2026
Agent replied · 24 September 2026
Dear Richard Hershman, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Aqib. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotRichard & Charlotte Are Great
Richard the branch manager has always gone above and beyond. I have know. Richard for a long time, and he has consistently delivered outstanding service.
He goes above and beyond, no matter the situation. You can always count on him to get things done.
Charlotte is equally fantastic, truly bubbly, friendly, and full of positive energy. Her customer service is amazing, and she responds quickly and efficiently every time. She makes everything feel easy and stress‑free, and her enthusiasm really stands out.
Together, Richard and Charlotte make an incredible team. Their dedication and attitude create a brilliant customer experience every single time.
Mrs · 23 June 2026
Agent replied · 24 September 2026
Dear Mrs C,
Thank you for your wonderful 5-star review and for taking the time to share your experience.
We’re delighted to hear your kind feedback about Richard and Charlotte at Gibbs Gillespie Gerrards Cross. It’s fantastic to know that Richard’s consistent dedication and “above and beyond” approach have continued to make such a positive impact over time, and that Charlotte’s friendly, positive energy and efficient communication have helped make your experience smooth and stress-free.
We’re very proud of the service our teams deliver, and your comments are a great reflection of the commitment and care they show to our customers every day.
We will be sure to share your feedback with Richard and Charlotte, who will be thrilled to receive your kind words.
Thank you again for your continued support.
The Team at Gibbs Gillespie Gerrards Cross
★★★★★ 5/5
TrustpilotCannot recommend them highly enough!
I have worked with Charlotte and the team at Gibbs Gillespie for a number of years as our appointed letting agents, and I cannot recommend them highly enough.
They are consistently professional, knowledgeable, responsive and incredibly helpful. Nothing ever seems too much trouble, no matter how big or small the issue, and they always go above and beyond to ensure matters are dealt with efficiently and smoothly.
Charlotte is my main point of contact and has been absolutely fantastic throughout. She is proactive, approachable, and genuinely cares about delivering excellent service. Her communication is outstanding, and she has played a huge part in building the strong working relationship we have with Gibbs Gillespie. Quite honestly, I'm not sure what we would do without her!
It is rare to find an agency that combines professionalism with such a personal touch. I would highly recommend Charlotte and the entire Gibbs Gillespie team to anyone looking for a reliable and trustworthy letting agent.
Victoria · 19 June 2026
Agent replied · 24 September 2026
Dear Victoria,
Thank you for your wonderful 5-star review and for taking the time to share such detailed feedback.
We’re delighted to hear about your long-standing positive experience with Charlotte and the team at Gibbs Gillespie Gerrards Cross. It’s fantastic to know that their professionalism, responsiveness, and proactive approach have helped build such a strong and trusted working relationship over the years.
We’re especially pleased to hear your kind words about Charlotte’s communication, dedication, and personal approach to service. Providing reliable and attentive support is something we take great pride in, and it’s wonderful to see this reflected in your experience.
Your recommendation means a great deal to us, and we will be sure to share your feedback with Charlotte and the wider team, who will be incredibly pleased to hear your comments.
Thank you again for your continued trust in Gibbs Gillespie Gerrards Cross.
The Team at Gibbs Gillespie Gerrards Cross
★★★★★ 4/5
TrustpilotMy first time experience to let my…
My first time experience to let my house . I first visited Gibbs-Gillespie Uxbridge branch by myself without any recmendation and/or advice. From the beginning letting manager started nice talks with me for the business. I have had good understanding on the business. Lewis Bolton , manager is a good man to do his job to the customers. Intellogent is he, too. My house is now rented to the tenants who were found and brought to us through necessary survey. Thanks to Lewis Bolton
Benjy · 26 May 2026
Agent replied · 2 June 2026
Dear Benjy,
Thank you for your 4-star review! We're delighted to hear that you had a positive experience with Lewis. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence.
Kind regards,
Customer Care Team
★★★★★ 5/5
TrustpilotBrilliant and outstanding service from Gibbs Stanmore team
We had a excellent service from Gibbs Gillespie Stanmore branch when selling our property.
Akib Hameed has been outstanding and professional throught the sale period. He took the stress away from us..
Our property was marketed and sold efficently and in a timely manner. Communication was proactive and brilliant, We cant fault these guys and would highly recomend Gibbs Gillespie Stanmore branch.
Akib thank you and well done!!
Talib · 13 August 2026
Agent replied · 24 September 2026
Thank you so much for your outstanding 5-star review, Talib! We’re delighted to hear that you had such a positive experience selling your property with the Gibbs Gillespie Stanmore team.
It’s fantastic to hear that Akib Hameed provided such a professional, proactive and efficient service throughout your sale, helping to take the stress out of the process and keeping you informed every step of the way. We’re especially pleased that your property was marketed and sold efficiently and within a timely manner.
Your recommendation of Gibbs Gillespie Stanmore means a great deal to us, and we’ll be sure to share your fantastic feedback with Akib and the wider team. Thank you again, and congratulations on your successful sale!
★★★★★ 5/5
TrustpilotGreat letting agents they are and have staff like Labeeb who is Amazing
Great letting agents they are. They booked viewing only on one call. No waiting or call back and we will see stuff. Labeeb came to show us property. Labeeb is very professional. He listened my issues regarding property and asked few questions. He got the answers very next morning. Labeeb, you have a good future so just keep it like this. I will definitely suggest this agency and Labeeb to others.
Danish · 16 July 2026
Agent replied · 24 September 2026
Thank you, Danish, for your fantastic 5-star review.
We're delighted to hear that you had such a positive experience with Gibbs Gillespie Brentford and that Labeeb provided such a professional and helpful service. It's great to know he was able to arrange your viewing quickly, listen to your requirements and follow up promptly with the answers you needed.
We'll be sure to pass your kind words on to Labeeb, who will be thrilled to hear your feedback. Thank you for your recommendation, and we wish you all the best with your property search.
Kind regards,
The Gibbs Gillespie Brentford Team
★★★★★ 5/5
TrustpilotA massive thank you to all the team
A massive thank you to all the team, and especially Alex and Edyta, at Ruislip Manor who arranged my sale, and particularly for their tireless efforts over the last couple of weeks. It has been a huge relief to know I had such skilled, calm professionals in my corner. From start to finish the whole team were fantastic, from Gavin initially to Taia and Leonie and everyone involved in the viewings - everyone was unfailingly friendly, supportive and offered invaluable advice. I always got a call or an email straight back when needed and was dealt with sympathetically (even on my bad days!). All the sold boards around Northolt are testament to their expertise.
HY · 1 April 2026
Agent replied · 2 June 2026
Dear Hy, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotBeing a landlord and using Gibbs…
Being a landlord and using Gibbs Gillespie for many years I’ve been extremely pleased with their service and their professionalism. I’ve dealt with Ricky for many years and recently also with Lauren who has been extremely supportive and helpful with any situation that I have had needed guidance with. Thank you and would highly recommend. David
Modern · 9 September 2026
Agent replied · 24 September 2026
Thank you so much, David, for your fantastic 5-star review and for your continued trust in us over the years.
We’re delighted to hear that you’ve consistently been pleased with the service and professionalism provided by Gibbs Gillespie Uxbridge. It’s particularly lovely to hear that Ricky has supported you over many years and that Lauren has recently been equally helpful and supportive whenever you’ve needed guidance.
Building long-term relationships with our landlords is something we really value, so your kind words mean a great deal to Ricky, Lauren and the wider team. We’ll be sure to share your feedback with them.
Thank you again for your loyalty and for recommending Gibbs Gillespie Uxbridge. We look forward to continuing to support you with your property needs for many years to come!
★★★★★ 1/5
TrustpilotNo good experience with the property management
I wish I could rate this company zero. I heard a lot about this company and hence I choose this letting agent over others. I had horrible experience with all my property managers. They changed three times in one year tenancy. I and my tenant both complained about mis communications. I was given incorrect advice multiple times. Tenant leave dates was agreed without land lady made aware at timely manner. Regular property inspection which was promised was not done correctly and I found a wall with mould when tenant was leaving. I was then advise to deduct money from the tenant’s deposit. There was damages to the property, tenant left the rubbish in the property all this was not added on to inventory check out and when this was raised I was again told to go to the small claim court. Why do I need this if agent was supposed to regularly inspect the property and also supposed to be doing the inventory check in check out. I personally feel a good relationship with the property manager with both land lady and tenant would have definitely help. This was my first property I rented out using agent and hence a good support and guide would have helped.
Mona · 3 March 2026
Agent replied · 2 June 2026
Dear Mona Patel,
We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.
Best regards, Customer Care Team
★★★★★ 5/5
TrustpilotAbraham Oommen
Our house sale went through today thanks to the team at Gibbs Gillespie...big shout out for Abraham Oommen, who, as a local man with over 20 years experience as an estate agent, has invaluable knowledge...he handled the sale with humour and courtesy...there was a tear in my eye as I viewed the property for the last time...my parents had lived there over 60 years and I was brought home there as a new born baby in 1947..now the house lives again with another young family...thanks Abraham and Adam for a painless sale.
Bill · 27 February 2026
Agent replied · 2 June 2026
Dear Bill We greatly appreciate your 5-star review and the time you took to share your experience with Abraham and Adam. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
★★★★★ 4/5
GoogleI sold my flat in W5 through Gibbs Gillespie, and the whole process ended up being far more complicated and lengthy than I expected. The market climate was tough, and I lost buyers along the way, which added a lot of pressure and uncertainty to the sale.
Throughout the sale, Leah was the person who kept everything steady. I’ll be honest, I was probably a bit much at times, constantly calling, asking for updates, and even popping into the office when things felt like they were stalling. But she never made me feel like a nuisance. She always took the time to explain what was happening, kept me informed without me having to chase, and genuinely supported me through the ups and downs. Her patience and consistency made a huge difference.
I also dealt with Luke, Rohan and Irene at different points, and I appreciated their involvement too, but Leah was the one who really carried this sale over the line.
In the end the sale completed, and I’m genuinely grateful for her persistence, communication and calm approach during a challenging market. Based on my experience, I would recommend working with her.
Jeroen · 16 February 2026
Agent replied · 16 April 2026
Dear Jeroen,
Thank you for your 4-star review! We're delighted to hear that you had a positive experience with us. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence.
Kind regards,
Customer Care Team
★★★★★ 5/5
TrustpilotVery professional estate agent
Gibbs Gillespie have been my estate agent to introduce new tenants for our two properties. All the people at Gibbs Gillespie are always professional. I have recently been speaking to Marta and she has been very helpful in liaising between myself and our tenants. Nothing is ever too much …Marta is super efficient and always answers to emails and phone calls promptly. She is extremely professional, very polite and helpful, a credit to Gibbs Gillespie. Thank you very much Marta for all your help!
Francesca · 12 December 2025
Agent replied · 24 December 2025
Dear Francesca Minichiello We greatly appreciate your 5-star review and the time you took to share your experience with Marta and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotThank you Dushali
Dushali has been a tremendous help during what has been a very difficult situation with a tenant who refused to leave my property. She guided me through the Section 21 process and provided ongoing support when I was extremely upset. Throughout the process, Dushali has always been kind, supportive, and offered clear, practical advice, which has made a hugely stressful situation far more manageable. I will be forever grateful for her help.
Nicky · 6 February 2026
Agent replied · 25 February 2026
Dear Nicky We greatly appreciate your 5-star review and the time you took to share your experience with Dushali . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotAbsolutely brilliant service
Absolutely brilliant service from start to finish. Welcomed with friendly staff member Charlotte to view the property, and afterwords Jekaterina Cindeliani made my life very easy in putting down an offer and finally getting the place I have been looking for. Communication was quick and informative and I couldn't be happier. Thank you
Gary · 25 June 2026
Agent replied · 24 September 2026
Dear Gary,
Thank you for your fantastic 5-star review and for taking the time to share your experience.
We're delighted to hear that Charlotte and Jekaterina Cindeliani provided you with such a positive experience from your initial property viewing through to securing your new home. Delivering friendly service, clear communication, and a smooth, efficient process is what we strive for, so it's wonderful to know the team made everything as straightforward as possible.
Your kind words will be shared with Charlotte, Jekaterina, and the rest of the Gibbs Gillespie Gerrards Cross team, they'll be thrilled to know their efforts have been recognised.
Congratulations on your new home, and thank you for choosing Gibbs Gillespie. We wish you every happiness and look forward to assisting you again in the future.
The Team at Gibbs Gillespie Gerrards Cross
★★★★★ 5/5
GoogleNyle has been an absolute pleasure to work with. From the very beginning, he demonstrated professionalism, approachability, transparency, and a genuine commitment to supporting us. He never tried to oversell or give false hopes, but instead provided clear and realistic insights about the market.
Beyond his role, Nyle was always willing to assist with additional documentation and offer advice that extended beyond the original scope.
Abdirahman · 16 March 2026
Agent replied · 16 April 2026
Dear Abdirahman Guure
We greatly appreciate your 5-star review and the time you took to share your experience with Nyle. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleA huge thank you and well done to the sales team at Gibbs Gillespie. Particular mentions must go to Leah and Luke. Luke is the friendliest man in London. His manner is professional and engaging with prospective buyers, and he is always there on the phone for his sellers.
Leah is just a superstar. She navigated our very complex sale with calmness, determination, and excellent communication. We couldn’t have done it without her!
I would not hesitate to recommend this team. You are in good hands!
Rob · 16 October 2025
Agent replied · 16 April 2026
Dear Rob Fawkes
We greatly appreciate your 5-star review and the time you took to share your experience with Luke and Leah. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotLettings Consultant Ms. Oliwia Stobbe is excellent at her Job
I own a property in Hanwell that I rent out through Gibbs- Gillespie. Over thelast two years a few incidences have ocurred that have not been easy for me to deal with as I live in North Yorkshire.
On each occassion these issues were dealt with by Ms. Oliwia Stobbe a Lettings Consultant.
Ms. Stobbe is efficiency personified, On each occassion she kept to her word and provided me with all the help and assistance that I required. She is always friendly, pleasant and supportive always offering help if it is needed. She has certainly been a great help to me in sorting out tenancy issues and given her role at Gibbs-Gillespie I would have no reservations about recommending the company.
Renting out a property is not always a straight forward matter but by using the services of Gibbs-Gillespie nd Ms. Stobbe in particular I have very little to worry about.
Mr · 4 July 2026
★★★★★ 5/5
TrustpilotHarry is genuinely the loveliest agent…
Harry is genuinely the loveliest agent I have met. He was so informative, helpful and patient with me as a first time buyer and I really felt listened to. It was genuinely so lovely to speak to an agent that felt like he was in it for the love of his job and helping people find the property that is right for them rather than trying to push sales and I really value that.
Julia · 5 December 2025
Agent replied · 24 December 2025
Dear Julia We greatly appreciate your 5-star review and the time you took to share your experience with Harry. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotOliwia and Gabriele, one of a kind
If professionalism had a name, it would be Oliwia and Gabriele.
From start to finish, they have been absolutely exceptional. They were always available to answer any questions, offer help whenever needed, and explain every step of the process with complete clarity. I always knew what was required, what to expect next, and felt fully supported throughout.
They made what is usually a stressful experience incredibly smooth and straightforward. Finding a home and moving in has genuinely never been this easy, and that's saying something, I’ve rented through various letting agencies over the past 10 years.
Their kindness, professionalism, attention to detail, and genuine commitment to providing an outstanding service set them apart. They consistently went above and beyond to ensure everything was handled efficiently and with care.
What is normally a stressful process turned into an enjoyable experience thanks to their dedication. I couldn't recommend Oliwia and Gabriele more highly. If you're looking for letting agents who truly care about their clients and deliver exceptional service, look no further. Definitely a 10/10 experience!
Mario · 30 June 2026
★★★★★ 5/5
TrustpilotHighly Recommend!
The whole process was easy and supportive all the way through but we owe the biggest thanks to Oliwia. She was nothing short of phenomenal. From putting us forward in the best light, answering our queries thoroughly and expending a tireless amount of energy helping us and being on hand. We felt so taken care of and genuinely cared for which was more than we could have asked for. Exceptional service!
Khan · 21 August 2026
★★★★★ 5/5
TrustpilotNicole was great in helping with our…
Nicole was great in helping with our rental property, we experienced a last minute change, and despite the circumstances was super professional and on hand to deal with any questions we had.
Chris · 2 October 2026
Agent replied · 10 October 2026
Thank you, Chris, for your fantastic 5-star review.
We’re delighted to hear that Nicole was so helpful throughout your rental experience, particularly when faced with a last-minute change. Her professionalism, responsiveness and willingness to be on hand to answer your questions are exactly the level of service we aim to provide.
We’ll be sure to share your kind feedback with Nicole. Thank you for choosing Gibbs Gillespie Brentford, and we wish you all the best in your new home!
★★★★★ 5/5
TrustpilotI highly recommend the Gibbs Stanmore…
I highly recommend the Gibbs Stanmore team! They are very knowledgeable, professional, and always on top of things. In a difficult market, they were able to get an offer in the first viewing and close the deal in just a few weeks, which is commendable. They price the property realistically, bring in only qualified viewings, and ensured that the viewings are done by someone who knows the property well. Aqib, as a branch manager, has been absolutely fantastic! Response time has been great, and he took complete ownership until it got closed. If you are looking for a team who you can trust to do the job, then look no further! Thanks, Aqib, Irene, and team.
Karthik · 2 October 2026
Agent replied · 10 October 2026
Thank you, Karthik, for your fantastic 5-star review and for taking the time to share such detailed feedback.
We’re delighted to hear that you had such a positive experience with the Gibbs Gillespie Stanmore team. Achieving an offer from the first viewing and completing the sale within a few weeks is a fantastic result, and we’re particularly pleased that our approach to pricing, qualifying applicants and providing knowledgeable viewings gave you confidence throughout the process.
Your kind words about Aqib mean a great deal to us. His responsiveness and commitment to seeing the sale through from start to finish are exactly the qualities we strive for. We’ll also be sure to share your feedback with Irene and the wider team.
Thank you again for your trust and recommendation. It was a pleasure assisting you, and we wish you all the very best for the future!
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