Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAbsolutely brilliant service
Absolutely brilliant service from start to finish. Welcomed with friendly staff member Charlotte to view the property, and afterwords Jekaterina Cindeliani made my life very easy in putting down an offer and finally getting the place I have been looking for. Communication was quick and informative and I couldn't be happier. Thank you
Gary · 25 June 2026
Agent replied · 24 September 2026
Dear Gary,
Thank you for your fantastic 5-star review and for taking the time to share your experience.
We're delighted to hear that Charlotte and Jekaterina Cindeliani provided you with such a positive experience from your initial property viewing through to securing your new home. Delivering friendly service, clear communication, and a smooth, efficient process is what we strive for, so it's wonderful to know the team made everything as straightforward as possible.
Your kind words will be shared with Charlotte, Jekaterina, and the rest of the Gibbs Gillespie Gerrards Cross team, they'll be thrilled to know their efforts have been recognised.
Congratulations on your new home, and thank you for choosing Gibbs Gillespie. We wish you every happiness and look forward to assisting you again in the future.
The Team at Gibbs Gillespie Gerrards Cross
★★★★★ 5/5
GoogleNyle has been an absolute pleasure to work with. From the very beginning, he demonstrated professionalism, approachability, transparency, and a genuine commitment to supporting us. He never tried to oversell or give false hopes, but instead provided clear and realistic insights about the market.
Beyond his role, Nyle was always willing to assist with additional documentation and offer advice that extended beyond the original scope.
Abdirahman · 16 March 2026
Agent replied · 16 April 2026
Dear Abdirahman Guure
We greatly appreciate your 5-star review and the time you took to share your experience with Nyle. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleA huge thank you and well done to the sales team at Gibbs Gillespie. Particular mentions must go to Leah and Luke. Luke is the friendliest man in London. His manner is professional and engaging with prospective buyers, and he is always there on the phone for his sellers.
Leah is just a superstar. She navigated our very complex sale with calmness, determination, and excellent communication. We couldn’t have done it without her!
I would not hesitate to recommend this team. You are in good hands!
Rob · 16 October 2025
Agent replied · 16 April 2026
Dear Rob Fawkes
We greatly appreciate your 5-star review and the time you took to share your experience with Luke and Leah. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotLettings Consultant Ms. Oliwia Stobbe is excellent at her Job
I own a property in Hanwell that I rent out through Gibbs- Gillespie. Over thelast two years a few incidences have ocurred that have not been easy for me to deal with as I live in North Yorkshire.
On each occassion these issues were dealt with by Ms. Oliwia Stobbe a Lettings Consultant.
Ms. Stobbe is efficiency personified, On each occassion she kept to her word and provided me with all the help and assistance that I required. She is always friendly, pleasant and supportive always offering help if it is needed. She has certainly been a great help to me in sorting out tenancy issues and given her role at Gibbs-Gillespie I would have no reservations about recommending the company.
Renting out a property is not always a straight forward matter but by using the services of Gibbs-Gillespie nd Ms. Stobbe in particular I have very little to worry about.
Mr · 4 July 2026
★★★★★ 5/5
TrustpilotHarry is genuinely the loveliest agent…
Harry is genuinely the loveliest agent I have met. He was so informative, helpful and patient with me as a first time buyer and I really felt listened to. It was genuinely so lovely to speak to an agent that felt like he was in it for the love of his job and helping people find the property that is right for them rather than trying to push sales and I really value that.
Julia · 5 December 2025
Agent replied · 24 December 2025
Dear Julia We greatly appreciate your 5-star review and the time you took to share your experience with Harry. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotOliwia and Gabriele, one of a kind
If professionalism had a name, it would be Oliwia and Gabriele.
From start to finish, they have been absolutely exceptional. They were always available to answer any questions, offer help whenever needed, and explain every step of the process with complete clarity. I always knew what was required, what to expect next, and felt fully supported throughout.
They made what is usually a stressful experience incredibly smooth and straightforward. Finding a home and moving in has genuinely never been this easy, and that's saying something, I’ve rented through various letting agencies over the past 10 years.
Their kindness, professionalism, attention to detail, and genuine commitment to providing an outstanding service set them apart. They consistently went above and beyond to ensure everything was handled efficiently and with care.
What is normally a stressful process turned into an enjoyable experience thanks to their dedication. I couldn't recommend Oliwia and Gabriele more highly. If you're looking for letting agents who truly care about their clients and deliver exceptional service, look no further. Definitely a 10/10 experience!
Mario · 30 June 2026
★★★★★ 5/5
TrustpilotHighly Recommend!
The whole process was easy and supportive all the way through but we owe the biggest thanks to Oliwia. She was nothing short of phenomenal. From putting us forward in the best light, answering our queries thoroughly and expending a tireless amount of energy helping us and being on hand. We felt so taken care of and genuinely cared for which was more than we could have asked for. Exceptional service!
Khan · 21 August 2026
★★★★★ 5/5
GoogleLilian was absolutely lovely during our viewing. she was so friendly and made me and my family feel really comfortable during the whole process. She made sure to send us an email answering all of our questions after the viewing and made the experience really enjoyable. Thank you! :)
Ghost · 12 June 2026
Agent replied · 12 October 2026
Thank you for your kind review.
We're delighted to hear that Lilian provided such a lovely viewing experience for you and your family. At Gibbs Gillespie Ealing Broadway, we aim to make every viewing feel welcoming, comfortable, and informative, so it's great to know Lilian’s friendly approach helped put you at ease.
It's also wonderful to hear that she followed up with clear answers to your questions after the viewing, ensuring you had all the information you needed. We really appreciate your feedback and will be sure to pass your kind words on to Lilian and the team.
Best wishes,
The Gibbs Gillespie Ealing Broadway Team
★★★★★ 5/5
TrustpilotNicole was great in helping with our…
Nicole was great in helping with our rental property, we experienced a last minute change, and despite the circumstances was super professional and on hand to deal with any questions we had.
Chris · 2 October 2026
Agent replied · 10 October 2026
Thank you, Chris, for your fantastic 5-star review.
We’re delighted to hear that Nicole was so helpful throughout your rental experience, particularly when faced with a last-minute change. Her professionalism, responsiveness and willingness to be on hand to answer your questions are exactly the level of service we aim to provide.
We’ll be sure to share your kind feedback with Nicole. Thank you for choosing Gibbs Gillespie Brentford, and we wish you all the best in your new home!
★★★★★ 5/5
TrustpilotI highly recommend the Gibbs Stanmore…
I highly recommend the Gibbs Stanmore team! They are very knowledgeable, professional, and always on top of things. In a difficult market, they were able to get an offer in the first viewing and close the deal in just a few weeks, which is commendable. They price the property realistically, bring in only qualified viewings, and ensured that the viewings are done by someone who knows the property well. Aqib, as a branch manager, has been absolutely fantastic! Response time has been great, and he took complete ownership until it got closed. If you are looking for a team who you can trust to do the job, then look no further! Thanks, Aqib, Irene, and team.
Karthik · 2 October 2026
Agent replied · 10 October 2026
Thank you, Karthik, for your fantastic 5-star review and for taking the time to share such detailed feedback.
We’re delighted to hear that you had such a positive experience with the Gibbs Gillespie Stanmore team. Achieving an offer from the first viewing and completing the sale within a few weeks is a fantastic result, and we’re particularly pleased that our approach to pricing, qualifying applicants and providing knowledgeable viewings gave you confidence throughout the process.
Your kind words about Aqib mean a great deal to us. His responsiveness and commitment to seeing the sale through from start to finish are exactly the qualities we strive for. We’ll also be sure to share your feedback with Irene and the wider team.
Thank you again for your trust and recommendation. It was a pleasure assisting you, and we wish you all the very best for the future!
★★★★★ 5/5
TrustpilotHarry was incredibly helpful during the…
Harry from Gibbs Gillespie was incredibly helpful during the viewing. He was friendly, professional, and took the time to answer all my questions clearly. I really appreciated his honesty and the effort he made to ensure I felt comfortable throughout the process. Thanks to Harry, the viewing experience was smooth and pleasant. Highly recommended!
Ha · 28 April 2026
Agent replied · 2 June 2026
Dear Ha
We greatly appreciate your 5-star review and the time you took to share your experience with Harry. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAdam was brilliant throughout the whole process. He was professional, responsive, and always happy to help with any questions I had. His communication was excellent and he made everything feel smooth and stress free. I would highly recommend Adam and really appreciate all of his hard work.
Zainab · 12 June 2026
Agent replied · 12 October 2026
Dear Zainab Ahmed
We greatly appreciate your 5-star review and the time you took to share your experience with Adam. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotGreat service all around. Helpful staff.
Very informative and helpful. A great help during the brief time I was living alone for the first time. Nathanael was very friendly and helpful in showing me around and dealing with my queries. Thank you all!
Matthew · 20 August 2026
Agent replied · 24 September 2026
Thank you for your fantastic 5-star review, Matthew.
We’re delighted to hear that you received great service from the team at Gibbs Gillespie Gerrards Cross and found our staff so helpful and informative. It’s wonderful to know that we were able to provide valuable support during your time with us.
Thank you for choosing Gibbs Gillespie and for taking the time to share your feedback. We really appreciate it and wish you all the best for the future!
★★★★★ 5/5
GoogleIlona was great to deal with from start to finish. She kept me updated, was quick to respond to any questions, and made the whole process much easier. Really appreciated her help and would happily recommend her to others.
Corey · 12 July 2026
Agent replied · 12 October 2026
Thank you for your 5-star review. We are delighted to hear that Ilona provided such excellent support from start to finish. It’s great to know she kept you well updated, responded quickly to your questions, and helped make the whole process smoother and less stressful. We really appreciate your recommendation and will be sure to share your kind feedback with Ilona.
Best wishes,
The Gibbs Gillespie Ealing Broadway Team
★★★★★ 5/5
GoogleHarry has been an absolute pleasure to work with. From the very beginning, he demonstrated professionalism, approachability, transparency, and a genuine commitment to supporting us. He never tried to oversell or give false hopes, but instead provided clear and realistic insights about the market.
Beyond his role, Harry was always willing to assist with additional documentation and offer advice that extended beyond the original scope.
Peter · 10 December 2025
Agent replied · 16 April 2026
Dear Peter Janik
We greatly appreciate your 5-star review and the time you took to share your experience with Harry. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 1/5
TrustpilotThe one star sticks in my throat
The one star sticks in my throat. The team at Uxbridge are less than useless and are overpaid for doing sweet nothing. Let us down at every turn as landlords. I recommend Andrew’s instead, they seem to be more than capable of doing what they’re paid to do
Laura · 29 April 2026
Agent replied · 2 June 2026
Dear Laura Gibbs
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards
Customer Care Team
★★★★★ 5/5
TrustpilotProfessional and friendly
Our whole experience has been smooth and professional. Thank you Aqib in particular, always friendly and he gave us honest answers to our questions. We really felt like we were in safe hands.
Jason · 14 August 2026
Agent replied · 24 September 2026
Thank you so much for your fantastic 5-star review, Jason! We’re delighted to hear that your experience with Gibbs Gillespie Stanmore was smooth, professional and positive from start to finish.
It’s wonderful to hear your kind words about Aqib and that his friendly approach and honest answers gave you confidence throughout the process. Making sure our clients feel informed and in safe hands is incredibly important to us.
Thank you again for choosing Gibbs Gillespie Stanmore and for your recommendation. We’ll be sure to share your lovely feedback with Aqib and the wider team!
★★★★★ 5/5
TrustpilotRecently purchased a proprety
Recently purchased a proprety, London,Ruislip branch ,this guys are amazing, very very proffesional.
Worked with ALEXANDRA SHAW (move manager),she is incredible helpful, always available to speak on the phone, extremely quick email replying , always there to help and chase solicitors for updates during transaction..
Highly recomand you choose her in order to have a rapid and free stress purchase..
ALEXANDRA SHAW you doing well..
Thank you for all your help again.
Ruben · 1 October 2026
Agent replied · 10 October 2026
Thank you, Ruben, for your fantastic 5-star review and for taking the time to share such detailed feedback.
We’re delighted to hear that you had such a positive experience with the Gibbs Gillespie Ruislip team during your property purchase. It’s particularly wonderful to hear how much Alexandra supported you throughout the transaction. Her responsiveness, proactive communication and dedication to keeping things moving clearly made a real difference.
We’ll be sure to share your kind words with Alexandra. She’ll be delighted to know that her support, including keeping you updated and liaising with solicitors, helped make your purchase a smoother and less stressful experience.
Thank you again for your recommendation and for choosing Gibbs Gillespie Ruislip. We wish you all the very best in your new home!
★★★★★ 5/5
GoogleWell I have had a wonderful experience at Gibbs over the years. Both Matthew Marchant and Joe Mule at Lettings were brilliant . Many thanks to Teresa Howlett in the management team for her prompt service
Tariq · 12 July 2026
Agent replied · 12 October 2026
Thank you for your 5-star review. We are delighted to hear that you have had such a wonderful experience with Gibbs Gillespie over the years and that both Matthew Marchant and Joe Mule provided excellent support from our lettings team.
It’s also great to hear your kind feedback about Teresa Howlett in property management. Her prompt and efficient service is something we are very proud of, and we’re pleased she has been able to assist you so effectively.
We truly appreciate your continued trust and support and will be sure to share your feedback with the whole team.
Best wishes,
The Gibbs Gillespie Ealing Broadway Team
★★★★★ 5/5
GoogleI needed an annual statement for my tax purposes, spoke to Esther Macedru' and within 5 minutes it was emailed to me.
Marjaneh · 11 October 2026
Agent replied · 12 October 2026
Dear Marjaneh,
Thank you for your 5-star review! We’re delighted Esther was able to assist you so quickly and efficiently. We pride ourselves on providing helpful, responsive service to our clients and appreciate you taking the time to share your experience.
Kind regards,
The Gibbs Gillespie Ealing Broadway Team
★★★★★ 5/5
GoogleAdam was great and super helpful in showing me a studio we loved! He was kind and gracious and thanked him for his support!
Shivani · 28 September 2026
Agent replied · 12 October 2026
Thank you, Shivani, for your fantastic 5-star review! We’re delighted to hear that Adam was so helpful and made your viewing experience a positive one. We really appreciate your kind words and support of the Gibbs Gillespie Ealing Broadway team.
★★★★★ 5/5
GoogleCannot thank Adam enough from the lettings team for helping my family find our home. Not only do we share the same name but the same drive to help others - coming from a sales background myself it’s easy to spot when someone is genuine or not and in a field like this, it couldn’t have been made to be a better experience !
Adam · 21 November 2025
Agent replied · 12 December 2025
Dear Adam Morris
We greatly appreciate your 5-star review and the time you took to share your experience with Adam. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAdam was really friendly on our viewing and knew all of the key information! Communication was also great before the viewing :)
Shivani · 5 October 2026
Agent replied · 12 October 2026
Thank you, Shivani, for your lovely 5-star review!t
We’re delighted to hear that Adam made your viewing such a positive experience, from his friendly approach and knowledge of the property to the great communication beforehand. We’ll be sure to pass your kind feedback on to him.
Thank you for choosing Gibbs Gillespie Ealing Broadway, and we wish you all the best with your property search!
★★★★★ 5/5
GoogleI have had a fantastic experience with Gibbs Gillespie, especially Ilona who has put her heart and soul into finding my dream flat. She has great energy and enthusiasm and will always accommodate my needs. Looking forward to getting my flat sorted thanks to her great efforts!
Eleanor · 2 April 2026
Agent replied · 16 April 2026
Dear Eleanor Jordan
We greatly appreciate your 5-star review and the time you took to share your experience with IIona. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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