Gibbs Gillespie London reviews

★★★★★ 5/5

Trustpilot

Esther is an asset

Esther in the accounts team is diligent, helpful and very understanding. Her attention to detail gave me confidence where others had failed. She is an asset!

HT · 10 September 2026

★★★★★ 2/5

Google

Rented from them in 2013-2014. Good experience and very professional until I was leaving. We had a last minute request to view which wasn’t possible for us and turned a little strange. Manager threatened to personally deliver letter around everyday to give required 24hrs notice to view whether someone was coming or not. Complaint was dealt with well by central office but uncomfortable experience.

Tom · 15 June 2019

★★★★★ 5/5

Google

Gibbs Gillespie and particularly Victoria Chmura have helped us go through every steps in renting the property, and providing all the necessary liaison and advice, on a professional and reliable basis. Thank you so much!

Jeff · 16 November 2023

★★★★★ 5/5

Google

Highly responsive and trustworthy team. Great shout out to Victoria - most reliable agent I've encountered, always follows through requests and really pleasant to work with. Ask for Victoria and you will not be disappointed.

Cheryl · 16 November 2023

★★★★★ 5/5

Trustpilot

Absolutely superb service

We are absolutely delighted with the service we received from Danny and his team in your Pinner branch. From our first meeting all the way to completion we have continually received a polite professional service from all in the Pinner office.It's nice to know customer care and professionalism still exist !

Dani · 15 June 2022

★★★★★ 5/5

Trustpilot

Great service

Simeon, Danielle and the team were amazing from start to finish of selling my property.

Staci · 15 November 2024

★★★★★ 5/5

Google

Mariya was so helpful and friendly when discussing my first property to rent. Couldn’t recommend more. Thank you!!

Olivia · 23 September 2024

★★★★★ 5/5

Google

Inna was very helpful from the first day of enquiry of a property she was especially exceptional during a slight emergency on a weekend she kept me informed, and had the problem fixed that same evening. Thank you very much

Ana · 14 June 2023

★★★★★ 5/5

Trustpilot

New tenancy for a rental property

Both Victoria and Joe were very helpful, friendly and professional in the way they helped find a new tenant for a rental property and assisted in the end of tenancy process also.

Neil · 22 May 2025

★★★★★ 5/5

Google

Harry was incredibly helpful with my search and I was very impressed by his professionalism. Thank you for all your help!

Tannaz · 25 July 2024

★★★★★ 5/5

Google

Thanks to Rohan! To most human estate agent I have ever met. :)

Martyna · 26 November 2024

★★★★★ 5/5

Google

It was an amazing experience, Mr Rohan Berry was very friendly and showed me all the details of the property and actively participated in providing me helpful tips to secure my next big investment.

Vinu · 17 October 2023

★★★★★ 5/5

Google

We have been working with this branch for many years and have always worked very effectively and efficiently. Many thanks to Leah our point of contact who is always well organised and is very easy to work with.

Cedarcare · 14 June 2023

★★★★★ 5/5

Google

Rohan is a delight to work with. He is knowledgeable of the properties he is selling and his local area. He is personable and you can tell he genuinely enjoys his job. Would highly recommend working with him.

Chanel · 14 June 2023

★★★★★ 5/5

Trustpilot

We are extremely lucky to have worked…

We are extremely lucky to have worked with Mr. Thomas Carroll as our home listing agent. Mr. Carroll and his team (Mr. Tom Furber particularly) are very professional and hardworking- we appreciate it greatly. He has given us very helpful advice about our home and provided a right price for the market. His marketing team has also done a very good job on marketing and staging the home, as well as taking really nice photos and writing amazing descriptions. He puts a lot of attention to detail and is great at communicating with clients effectively, which made selling our home a smooth process. Overall, we are very happy due to the service which Mr. Carroll has provided. Mr. Thomas Carroll and his team are my highest recommendation.

Dr.Shokri · 17 June 2022

★★★★★ 5/5

Google

Dear Rohan Berry, Thanks for understanding our preferences and providing us the personalised approach to match our lifestyle. You have great commitment towards the work and I would also like to add your market knowledge is exceptional and it much needed for first time buyers for seamless experience. Your genuine care and support has gone beyond our expectations. **Highly recommendable** Thank you!! Asha

Ashakiran · 23 September 2024

★★★★★ 5/5

Trustpilot

Amazing team of people

Amazing sales team, fantastic support & effort to sell our home. Wouldn’t hesitate to recommend. Fresh, dynamic, energetic sales team, radiating positivity throughout. Danny Caulfield, Sales Manager is the man to speak to, transparent, supportive & guided us through it all. Without a doubt, would 100% recommend.

Dee · 11 June 2022

★★★★★ 5/5

Google

Victoria Chmura is really helpful and efficient. I'm really thankful for her help in finishing all the rental procedures quickly and smoothly. She is professional.

Yi · 15 March 2024

★★★★★ 5/5

Trustpilot

Buying a house through Gibbs

Our experience of buying a house has not been an easy one. We dealt with various Gibbs branches through our search but thankfully landed on the Gerrards Cross branch on our 3rd attempt! James was extremely helpful and accommodating, knowing our working hours made it difficult to view properties during the week he arranged a late afternoon appointment that could work for us. He was open, transparent and helpful. Dominic would regularly check in and offer his support too. The whole process was smooth and timely in the end and as a result, we managed to land our forever home!

Sara · 19 March 2022

★★★★★ 5/5

Google

Indiana Jhuti has been so helpful in helping my husband and I find our home. We are so grateful for her time and effort put into arranging viewings for us and answering all of our questions!

Megan · 14 June 2023

★★★★★ 5/5

Google

We were recommended Amir from Angelica Gordon who also advised us on the maintenance and works needed to bring the flat up to its best potential. We had viewings from the next morning and our emails and calls were responded to promptly, the service was professional.PositiveResponsiveness

Chiara · 14 June 2022

★★★★★ 1/5

Trustpilot

zero care, zero professionalism

Our offer was accepted in March, and we only completed eight months later, an unacceptably long delay caused entirely by Gibbs Gillespie’s failure to do their job properly.

Selina · 27 October 2025

★★★★★ 5/5

Google

Happy to rent my current place thru Gibbs Gillespie and big shout out to Victoria Chmura who helped us throughout the whole journey and provided great support whenever I have questions :)

Connie · 17 September 2023

★★★★★ 1/5

Google

Don’t really appreciate having to chase the estate agency and resending the same email three times and still not getting a response regarding a flat I had viewed. Seems like they already received an offer and instead couldn’t be bothered to let us know until we had to actually call them after 3 emails. Then to be told ‘the landlord is going to let us know in an hour’ and then we will call you. Better communication needed like simple things ‘offer form received thank you, we will let you know the decision’ would take seconds from the lettings team but clearly not bothered. In the midst of a rental crisis, when you can see a potential tenant is extremely excited, it’s a lovely idea to keep them updated in order for us to keep browsing rather than having false hope.

R · 17 September 2023