5/5
GoogleAmy Butler worked really hard, was professional and was responsive. This made the rental process run smoothly and especially under the current covid environment it was really appreciated
Trusted Agent profile · London
Gibbs Gillespie London reviews
★★★★★
885 reviews across 2 platforms
20 New Broadway, London, W5 2XA
Gibbs Gillespie's office in London, at 20 New Broadway, is rated 4.3 out of 5 across 885 reviews on two platforms, including 431 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of six awards Gibbs Gillespie won in 2026.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Gibbs Gillespie hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Awards
The Trusted Agent 2026 results for Gibbs Gillespie, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
Trustpilotget a great service
Agent replied · 24 September 2026
Dear R F, Thank you for your 5-star review. We’re delighted to hear that you’ve received great service from the Gibbs Gillespie Gerrards Cross team and that you always find them helpful and approachable. Providing support no matter how big or small the issue is something we truly value. We really appreciate your kind words and your continued support. The Team at Gibbs Gillespie Gerrards Cross
5/5
GoogleTom showed us around an array of different properties, extremely helpful, friendly and knowledgeable! Will definitely be recommending him to my friends going forward!PositiveResponsiveness, Professionalism
1/5
TrustpilotI was renting many properties before…
I was renting many properties before but only this agency rip me off my money and I was completely shocked . Strongly avoid.
5/5
TrustpilotVery good service and friendly staff
Very good service and friendly staff. We are very happy from Divina's service. She helped us a lot for our bathroom ceiling repair.
5/5
TrustpilotGibbs is my letting agent
Gibbs is my letting agent. Vanessa looks after my tenants. She arranged some work and passed on positive feedback from them. It’s good to know they are happy.
5/5
GoogleI wish to comment on Josh’ professionalism. He has been extremely efficient, courteous and considerate in his efforts at finding me a suitable property. A true asset to any company.
5/5
GoogleThank you. I did not find property now but Josh send me and tell me about new properties in the market. Very helpful and nice talking to
5/5
TrustpilotVery professional keep up the good work…
Very professional keep up the good work loui king very helpful well done every one
5/5
GoogleTruly a service way above the rest. Professional beyond all regular expectation, credit is definitely due to all the staff that looked after me.
1/5
TrustpilotOne of the worst agencies
One of the worst agencies. Rude, inexperienced agents who have no idea what they are doing. The name of the agent was Breydon Duffy
5/5
TrustpilotVery happy with the service
Very happy with the service, patience and friendly service of the whole team. Thank you.
5/5
TrustpilotThank you to the Ruislip Manor team
Thank you to the Ruislip Manor team. Friendly and great communication throughout the transaction. Would highly recommend.
5/5
GoogleWas very lovely to speak and work with Josh.Looking forward to work with him in future.He is very professional.Thank you for all your help,Josh!
5/5
GoogleEdita, Alejandro, Kieron & Abraham help us to buy the house with a less fuss and stress. Much appreciated and well recommended.
5/5
GoogleThanks to Mr Josh Glanville I managed to quickly move to the new flat .Very good service , quick and always available
5/5
TrustpilotLovely experience
Lovely experience with them, really helpful and proactive in helping me find the right property.
5/5
GoogleA delight to deal with. Found us a buyer within a few days! Would use them again in a heart beat!
5/5
GoogleThank you guys! specially for you Szilvia Németh, thank you for your patience and steadfast work.😁you are the Best! …
3/5
GoogleGenerally the service is fine, but unfortunately I often have to chase them for information.
5/5
GoogleJosh the letting agent was professional and had good knowledge of the property and the area.
1/5
TrustpilotWorst ever
Worst ever. They are very rude and unhelpful.
4/5
GoogleShe has been a keen and caring manager looking after Landlords interests
5/5
GoogleVery active and willing to help from staffs, awesome service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Gibbs Gillespie London
Has Gibbs Gillespie won any awards?
Yes. In The Trusted Agent 2026 awards: Gibbs Gillespie, London won Platinum; Gibbs Gillespie, HA5 won Platinum; Gibbs Gillespie, Pitshanger Lane won Gold; Gibbs Gillespie, Pinner won Gold; Gibbs Gillespie, Ruislip Manor won Gold; Gibbs Gillespie, Ruislip won Gold.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Gibbs Gillespie hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
