Trusted Agent profile · London

Gibbs Gillespie London reviews

★★★★★ Great

885 reviews across 2 platforms

20 New Broadway, London, W5 2XA

Gibbs Gillespie's office in London, at 20 New Broadway, is rated 4.3 out of 5 across 885 reviews on two platforms, including 431 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of six awards Gibbs Gillespie won in 2026.

Google logo

4.8 / 5

431

Reviews on Google

This office

Trustpilot logo

454

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Gibbs Gillespie, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

1/5

Google

Very unprofessional.NegativeQuality, Professionalism

Beppe · 17 June 2020

5/5

Google

Well done Josh at Nortfield

Chayla · 15 June 2018

5/5

Google

Rating only, no written review.

William · 19 November 2024

Agent replied · 10 December 2024

Dear William Wong, Thank you for taking the time to review your recent experience with our Gibbs Gillespie Estate Agents Ealing Broadway branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Rating only, no written review.

Nathany · 15 March 2024

Agent replied · 13 June 2024

Dear Nathany Bergamasco, Thank you for taking the time to review your recent experience with our Gibbs Gillespie Estate Agents - Ealing Broadway branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

1/5

Google

Rating only, no written review.

K · 16 December 2023

Agent replied · 13 June 2024

Dear K M, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

3/5

Google

Rating only, no written review.

Joy · 16 November 2023

Agent replied · 13 June 2024

Joy Ghad, thank you for taking the time to leave us feedback about your experience with us.

5/5

Google

Rating only, no written review.

Mandy · 16 November 2023

Agent replied · 13 June 2024

Dear Mandy Lawson! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team

5/5

Trustpilot

Very professional competitive costs.

Rating only, no written review.

Mick · 10 November 2023

5/5

Trustpilot

excellent customer services

Rating only, no written review.

NIMALATHAS · 9 November 2023

5/5

Trustpilot

Very helpful and efficient

Rating only, no written review.

David · 3 October 2023

5/5

Trustpilot

Professional approach

Rating only, no written review.

Mayank · 11 September 2023

5/5

Google

Rating only, no written review.

George · 14 June 2023

Agent replied · 13 June 2024

Dear George Randell! Thanks for the amazing review and star rating! All the best, Customer Care Team

5/5

Google

Rating only, no written review.

George · 14 June 2023

Agent replied · 13 June 2024

Dear George Brooke, Thank you for the great review of our Northfields - Ealing Broadway team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

Rating only, no written review.

Luke · 14 June 2023

Agent replied · 13 June 2024

Dear Luke Matthews, Thank you for the great review of our Northfields - Ealing Broadway team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

Rating only, no written review.

J · 14 June 2023

Agent replied · 13 June 2024

Dear, J Mo! Thanks for the great review! All the best, Customer Care Team

1/5

Google

Rating only, no written review.

Sandra · 14 June 2023

Agent replied · 13 June 2024

Dear Sandra Silva, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

Rating only, no written review.

Rati · 14 June 2023

Agent replied · 13 June 2024

Dear Rati Kakhidze, Thank you for the great review of our Gibbs Gillespie Estate Agents - Ealing Broadway team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

Rating only, no written review.

Kiran · 14 June 2022

5/5

Google

Rating only, no written review.

Valerie · 14 June 2022

Agent replied · 13 June 2024

Thanks for the 5 stars Valerie Beth for Northfields

5/5

Google

Rating only, no written review.

Len · 14 June 2022

Agent replied · 13 June 2024

Thanks for the 5 stars Len Beth for Northfields

5/5

Google

Rating only, no written review.

Sidiqi · 14 June 2022

Agent replied · 13 June 2024

Thank you Sidiqi!

3/5

Google

Rating only, no written review.

Marius · 14 June 2021

5/5

Google

Rating only, no written review.

Rob · 14 June 2021

5/5

Google

Rating only, no written review.

D · 14 June 2020

Agent replied · 13 June 2024

Thank-you for rating our service.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Gibbs Gillespie's Google reviewsLeave Gibbs Gillespie a review

Questions about Gibbs Gillespie London

Has Gibbs Gillespie won any awards?

Yes. In The Trusted Agent 2026 awards: Gibbs Gillespie, London won Platinum; Gibbs Gillespie, HA5 won Platinum; Gibbs Gillespie, Pitshanger Lane won Gold; Gibbs Gillespie, Pinner won Gold; Gibbs Gillespie, Ruislip Manor won Gold; Gibbs Gillespie, Ruislip won Gold.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Gibbs Gillespie hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

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