Trusted Agent profile Β· London

Gibbs Gillespie London reviews

β˜…β˜…β˜…β˜…β˜… Great

885 reviews across 2 platforms

20 New Broadway, London, W5 2XA

Gibbs Gillespie's office in London, at 20 New Broadway, is rated 4.3 out of 5 across 885 reviews on two platforms, including 431 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of six awards Gibbs Gillespie won in 2026.

Google logo

4.8 / 5

431

Reviews on Google

This office

Trustpilot logo

454

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Gibbs Gillespie, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent throughout

From start to finish, I cannot fault the service provided by Gibbs Gillespie. Josh Reynolds handled our sale and was professional throughout. He handled a successful open-day viewing of the property and achieved a high sale price. Communications were excellent and timely. Highly recommend.

Carolyn Β· 25 September 2021

5/5

Google

Mr. Thomas Richardson was very kind and professional with providing me all informations that I need. I will highly recommend

Ivica Β· 18 June 2019

Agent replied Β· 16 June 2024

Thank-you Ivica. Tom is very grateful for your recommendation.

5/5

Google

I phoned into the office and got help from Tarun. Very informative regarding the rental market and details about properties. Would definitely recommend!

Amrees Β· 23 September 2024

Agent replied Β· 23 October 2024

Dear Amrees Sroa Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Rohan was very helpful, insightful and the viewing process had a great flow.PositiveProfessionalism

Tzanis Β· 14 June 2021

Agent replied Β· 13 June 2024

Thank you Tzanis, that is very kind of you and I shall let Rohan know. All the best, Jane for Northfields

5/5

Google

I have been working closely with Rohan Berry in sales who offers excellent advice especially to first time buyers!! Thank you very much for the support and tips! 🏑 …

Jesse Β· 14 May 2024

Agent replied Β· 13 June 2024

Dear Jesse Xavier Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Very happy with Alex and the Team at…

Very happy with Alex and the Team at Pinner during my recent property purchase. Harry was also extremely professional and courteous during site visits, understood our requirements and patiently showed us around several properties before we found the right one which we immediately purchased.

Mark Β· 3 August 2021

5/5

Trustpilot

Thank you Harry for showing us around…

Thank you Harry for showing us around the The metalworks in Slough. Harry’s has been very professional and made us feel super comfortable! Great advice and was helpful! Thanks Harry!

Shuma Β· 19 April 2023

5/5

Trustpilot

The whole process end to end was over…

The whole process end to end was over all smooth! Luca was incredibly professional and helpful in making sure I had a successful completion.

Sheetal Β· 1 October 2023

5/5

Google

Rohan Berry provided me with first class agency services with detailed description to the property. It was absolutely my big pleasure to have a property viewing experience like this. Well done!

Bear Β· 14 April 2024

Agent replied Β· 13 June 2024

Dear Bear Bull Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I worked with Tom Richardson and he was always very eager to help me in my search to find the best flat for me! I was always able to reach him by email and I received an answer pretty quickly each time. 😁 …

Ani Β· 14 June 2021

5/5

Trustpilot

helpful and cheerful…

Leah Verasammy was helpful and cheerful throughout the process of selling our house. Thanks for all your help

Catherine Β· 3 February 2024

5/5

Trustpilot

GG Uxbridge are great

GG Uxbridge are quick, reliable & do it right! Special thank you to Shenae Dudley as well.

Swiss Β· 22 February 2024

5/5

Trustpilot

Very good service from the Ruislip…

Very good service from the Ruislip Manor office, We were happy with the valuation, charge and all other arrangements all clearly explained without any pressure to sign on the day, we were given time to read through and ample opportunity to ask questions, all questions were answered in detail.Happy to recommend.

Kerry Β· 2 September 2022

Agent replied Β· 13 June 2024

Kerry, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gibbs Gillespie Estate Agents Ruislip Manor. We hope to be of service to you again in the future. Best wishes, Gibbs Gillespie Estate Agents Ruislip Manor

5/5

Google

Mariya F from Gibbs Gillespie is amazing. Such a hardworking agent! Thank you for helping me out.

Stephanie Β· 19 November 2024

Agent replied Β· 10 December 2024

Dear Stephanie Muringu Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Rohan Berry have been very helpful and we definitely will recommend Gibbs Gillespie to colleagues/friends looking to buy/sell.

SY Β· 3 November 2024

Agent replied Β· 10 November 2024

Dear Sy T Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Exceptional straightforward service

Leah and the whole team - Rohan, Luke & Irene - were exceptional throughout the process of our sale. They were very responsive, clearly listened to our wishes and concerns and adjusted what they did accordingly. They never left us in the dark, were assiduous in getting viewings and following up potential buyers, and worked unbelievably hard at the end of the process to get our sale over the line.

Mrs Β· 1 October 2023

5/5

Google

As a first time buyer, Leah and Rohan have absolutely been on it, were always focussed on the communication and management of the whole chain. The whole team is incredibly friendly and helpful, no questions remained unanswered and their patience is incredible!

H Β· 14 June 2023

Agent replied Β· 13 June 2024

Good afternoon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

I have to say it was excellent…

I have to say it was excellent experience dealing with Faye and Morgan at Gibbs Gillespie. Unfortunately, the sale was a little challenging. Both Faye and Morgan where great support, through some very stressful weeks.If I was going sell or buy another property I wouldn’t hesitate to call Gibbs Gillespie

Jason Β· 31 August 2022

Agent replied Β· 13 June 2024

Dear Jason,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Aqib was handling our search and he was…

Aqib was handling our search and he was absolutely fantastic. Very considerate, and took our suggestions on board - we have made a purchase and it's all due to his capability and hard work. we recommend the Stanmore branch and in particular Aqib.

Meera Β· 8 April 2021

5/5

Google

Had the pleasure of dealing with Harry. He was extremely communicative throughout my search and delivered a fantastic service. Couldn’t thank him enough.

James Β· 25 July 2024

Agent replied Β· 24 August 2024

Dear James Byers Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Gibbs Gillespie is a great letting agency, we were assisted and kept informed by our consultant Victoria Chumra at every step along the way. Lots of contact and always happy to help us when needed. Would recommend, 5 stars!

Connor Β· 18 August 2023

Agent replied Β· 13 June 2024

Thank you for your kind review, it was a pleasure meeting you and helping you secure your new home. Kind regards, Victoria Chumra

5/5

Trustpilot

Aqib Hamid was excellent throughout

Aqib Hamid was excellent throughout. His initial presentation blew away the competition and his attention to the process until exchange was superb. Thank you.

Phil Β· 1 July 2023

5/5

Trustpilot

I have found Lauren Murphy from Gibbs…

I have found Lauren Murphy from Gibbs Gillespie Pinner a very nice and helpful person. She is very easy to speak with and shows you properties immediately that are suitable to your criteria. I would highly recommend going to Gibbs Gillespie Pinner you will be warmly welcomed and the service provided is very efficient and they care about their clients. Well done Lauren keep up the good work!

Manisha Β· 12 October 2023

5/5

Google

Kieron was our agent and he helped us purchase our first home. He was helpful and responsive to our queries, including liaison with the vendor, which saw the sale go through smoothly. Would recommend to a friend. Only minus was a couple of last minute cancelled / rearranged viewings.

Eisuke Β· 15 June 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Gibbs Gillespie's Google reviewsLeave Gibbs Gillespie a review

Questions about Gibbs Gillespie London

Has Gibbs Gillespie won any awards?

Yes. Gibbs Gillespie won Platinum in The Trusted Agent 2026 awards.

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Tell us what you need and we'll put you in touch. Gibbs Gillespie hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

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