5/5
GoogleHad a very pleasant experience with Dominic, he really helped us with the removal of an additional bed. He was able to get things done in a very timely manner.
Trusted Agent profile · London
Get Living London reviews
★★★★★
790 reviews across 2 platforms
1 East Park Walk, London, E20 1JL
Get Living's office in London, at 1 East Park Walk, is rated 4.3 out of 5 across 790 reviews on two platforms, including 756 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards, one of two awards Get Living won in 2026.
Awards
The Trusted Agent 2026 results for Get Living, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
Googleamazing place and very helpful staffPositiveResponsiveness, Quality, Professionalism
Agent replied · 11 June 2024
Thank you for the review Michaela .. we are delighted you are enjoying East Village. Jackie - Director of East Village
5/5
GoogleGreat place to stay, ideal location and brilliant service all round. Chantal Snoad down at the get living offices was particularly helpful and supportive for all things get living!
1/5
GoogleUnbelievably badly managed service. Laura Wicks ignored our emails for months claiming she was working to resolve a deposit issue and housemate leaving our tenancy. Completely mis-advised us - told us she was speaking with solicitors on the issue when in actual fact the solution was simple. Probably the worst admin I've ever experienced.
5/5
GoogleAbsolutely fantastic service by Ryan walker. He helped us with dishwasher repair and was super fast in finding the issue and correcting it within one hour. Great work.
5/5
GoogleLiving in such a complex is very comfortable. A modern house, a beautiful apartment and a magnificent view from the window. Green, clean territory and many playgrounds.
1/5
TrustpilotDo not use Get Living
Applied for a Get Living property, after initially accepting, they then went back on their offer because the information they had about my partner previously living in a Get Living property was incorrect.
5/5
GoogleBrilliant service by Ryan
Agent replied · 11 June 2024
Hi Joe, thanks for sharing your review and recognition for Ryan! We agree! Please reach out if we can be of any help in the future. Best Regards, Richard - Head of Resident Experience, East Village
5/5
GoogleThe apartment's response are very quick. It was the first time I rent the apartment and Claire and Alex provide me a lot of help.
4/5
TrustpilotGood experience
Great experience with renting an apartment and they're really good at following up when you log a request for any issues.
5/5
GoogleHad a really great move-in facilitated by Paula, Ibrahim, and James. They did such a great job and were so helpful throughout! Thank you!
5/5
GoogleGreat letting agent, fab service when you walk in. Not so great over the phone.
Agent replied · 11 June 2024
Hi Lauren, thank you for the five stars and great feedback! We'd love to know what we could do to further improve our phone service.
5/5
GoogleFrancesco Vertaglio responded me very quickly and explained all details I need to help me reserve a parking place. Really appreciate.
5/5
GoogleThank you so very much Abdul, Rose and the whole Get living theme for always supporting us in our tenancy.
5/5
GoogleFriendly concierge, convenient location and great, accessible amenities! Located in a lovely and quaint neighbourhood as well.
3/5
TrustpilotGood overall but too pricey for how bad the area has gotten
The service team answering questions and helping with the maintenance of the GetLiving flats is great. Ryan and the gentleman handling ventilation maintenance are brilliant.
5/5
GoogleBeautiful area. Happy birthday :)! Get Living..... :) 5 stars!
Agent replied · 11 June 2024
Thank you Vesela! We're delighted that you love your neighbourhood and renting with us!
5/5
GoogleDave Osbourne and Alex Cheung have been so great! Every question, and every query answered! Absolute class :)
5/5
GoogleVery nice and good communication. Was in communication with different teams throughout my move. I was also helped with my accommodation, where the team, actually different teams, has/have taken extra steps to help me out. Many thanks, b.
1/5
GoogleJust horrible. Unless you walk into the office your issues will not be addressed. I have never received the right answer within the first couple of emails. They are lucky that the flats are amazing and the surroundings as well.
1/5
Trustpilotthey behave as a monopoly to increase…
they behave as a monopoly to increase housing market
5/5
GoogleHad a really smooth move in with the help of Dave and Zareena, many thanks!
5/5
GooglePleasant staff, great service, always available when issues arise. Nothing bad to say at all
5/5
GoogleMaria and Alex have been exceptionally helpful with the whole renting process. Everything progressed smoothly.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Get Living London
How many reviews does Get Living London have?
Get Living's London office has 790 reviews across two platforms: 756 on Google, 34 on Trustpilot (across the whole business).
What is Get Living London's rating?
Get Living London is rated 4.3 out of 5 across all 790 reviews, and 4.5 out of 5 on Google from 756 reviews.
Has Get Living won any awards?
Yes. In The Trusted Agent 2026 awards: Get Living, London won Gold; Get Living, Salford won Trusted Agent.
Where is Get Living's London office?
Get Living London, 1 East Park Walk, London, E20 1JL.
