Trusted Agent profile

Garrison Estates reviews

★★★★★ Excellent

304 reviews across 1 platform

22 Notting Hill Gate, London W11 3JE

Garrison Estates's London office at 22 Notting Hill Gate is rated 5.0 out of 5 across 304 reviews on 1 platform, including 304 Google reviews rated 5.0. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.

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5.0 / 5

304

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Garrison Estates. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We recently rented a flat through David at Garrison Estates, and I must say, David was amazing! He was extremely professional, responsive, and genuinely kind. Having rented many flats in London over the past 13 years through various real estate companies, I've never encountered such a high level of personalized service. I wholeheartedly recommend Garrison Estates based on this outstanding experience...

Mariana · 6 June 2025

5/5

Google

David made the process of getting a flat really enjoyable, and unlike other agents he never pushed us into signing anything we wouldn't want. We moved into our new flat within a week after we enquired, and despite everything happening quickly, it all went smoothly. David always responded within minutes and answered all questions and requests we had, even during the weekend. Overall we had a very positive experience, cannot think of a single negative. The next time I decide to move, I'll definitely do it with the help of GS again. They provide truly exceptional services.PositiveResponsiveness, Quality, Professionalism, Value

Katerina · 14 June 2022

Agent replied · 13 June 2024

Thanks Kat ! What a lovely review. I'm delighted you had a positive experience and I'm sure you'll have a great time in the apartment. Best of luck with your studies ! Best, David

5/5

Google

It was a pleasure to work with Kay at Garrison Estates on the purchase of our first home; we can’t recommend him highly enough ! Kay was very pleasant to work with, highly efficient, always on top of things, and made the process went very smoothly (even when things were not straight forward). He was also always very responsive, no matter of the time - and god knows how many questions we had as first time buyers… ! Thanks so much again Kay, for all your help, patience, and positive attitude ! Charlotte & YannPositiveResponsiveness, Quality, Professionalism, Value

Charlotte · 14 June 2022

Agent replied · 13 June 2024

Thank you so much for your kind words Charlotte & Yann. You have both been amazing to work with, I’ve loved your organisation skills! Wishing you many great memories into your new home and I can’t wait to see what you have to do it soon

5/5

Google

Would give 6 stars if we could! The most seamless rental experience with Garrison Estates, unlike the usual suspects.. HUGE thanks to Kay for his unrivalled coordination every step of the way - from the moment he presented the flat off market which matched the criteria we provided precisely, to the associated admin and handling of the inevitable things to resolve after moving in, which were sorted immediately, without question. Nothing was too big an ask and we are very grateful to Kay for his professionalism, positive and highly personable approach. Thank you!

Alexandra · 14 June 2022

Agent replied · 13 June 2024

Haaaaa, thank you so much Alex for your kind words! It has been such a delight working with you both, I am very glad to be part of your journey for what is going to be a very special year for you. Enjoy your new home and see you around very soon :-)

5/5

Google

We sold our house in Queens Park through Garrison Estates following a recommendation. Kay was extremely professional and personable from the word go and we immediately felt like he was looking after us personally in a way that was very different to our previous negative experiences with bigger high street agents. We had an cash offer at asking on the table within two weeks of signing up with him (and before going to market). The sales process then seemed to go very smoothly to completion seven weeks later. We would definitely use Garrison Estates again and recommend highly to anyone else. His commission was also significantly lower than any high street agent!

Emily · 14 June 2022

Agent replied · 13 June 2024

Thank you so much Emily. It was a real pleasure to be working with you on the sale of your property. It went very smoothly and I am glad we have achieved above your expectations so quickly as well. Wishing you the very best. All

5/5

Google

We first used Garrison Estates when we were looking for our flat. David was excellent throughout the process. He showed great patience when we looked at multiple properties, had good knowledge of the properties, he was happy to provide an opinion including negatives about what he was showing, provided good support during the negotiations with the seller and then also supported during the buying process. David was highly responsive throughout. We were so impressed that we decided to use Garrisons again to help us find a tenant for our flat. David also provided great service during this process. We were particularly impressed with how well he kept us informed about how the search was going, his commercial insight and his responsiveness. Overall we have enjoyed working with Garrison Estates and would be very happy to work with them again in the future.PositiveResponsiveness, Professionalism, Value

Doc · 14 June 2022

Agent replied · 13 June 2024

Thanks Dave! It's been a pleasure working with you & Gemma over the past few months right from our initial sales viewing right the way to the lettings paperwork! I'm delighted you've been happy with the service throughout the process and look forward to working with you again in the future. Best, David

5/5

Google

I recently had the absolute pleasure of working with the team at Garrison Estates. I was extremely impressed with how they do business, concise, meticulous and the whole process was effortless. Special mention to Kay and Adina, their humour and charisma shines through everything they do.

Emma · 11 October 2024

Agent replied · 9 December 2024

Thank you so much Emma for your kind words, takes one to know one! Really happy with the hard work you've done to get us together! Dream team

5/5

Google

Kevin was honest, open and showed flexibility during my interaction.

Eugenio · 26 November 2025

Agent replied · 26 December 2025

Thank You Eugenio please feel free to reach out I am always happy to help , Kevin.

5/5

Google

I had the pleasure of using the services of Garrison Estates. I received an excellent level of customer service from start to finish. This was all because of Natalie and Kay. Their approach is professional and personable at every corner. Its not often you meet people that go above and beyond for you. I would highly recommend the services of Garrison Estates and in particular Natalie and Kay.

Laura · 14 June 2023

Agent replied · 13 June 2024

Hello Laura, Thank you for your kind words, it has been an absolute pleasure working with you and I look forward to seeing you again soon. Natalie

5/5

Google

Great service, Kevin was very professional and friendly, he helped me find the right flat to rent. Many thanks

Dija · 16 August 2025

Agent replied · 16 April 2026

Thank you so much, Dija! I’m thrilled we found your dream home near Queen’s Park. I really enjoyed working with you and I’m glad the process felt smooth and easy. Kevin

5/5

Google

A friend recommended Kay at Garrison Estates, when I mentioned tenants were leaving my flat after 5 years. Having previoulsy used traditional estate agents, working with Kay was a breath of fresh air and as a bonus considerably cheaper!. Kay created a fabulous listing and then arranged for suitable prospective tenants to view my flat. Kay was incredibly efficient and also assisted me with the AST and Deposit scheme. I wouldn't hestiate to use Garrisons Estates again - in fact I'm recommending them to all of my friends!PositiveResponsiveness, Quality, Professionalism, Value

Amanda · 26 August 2021

Agent replied · 13 June 2024

Thank you so much for your kind words Amanda and your recommendations too! We are glad you have enjoyed using our Online Service and appreciated the personal approach. You have done a tremendous job yourself, I am so happy we have found you the perfect tenants.

5/5

Google

Kay at Garrison Estastes was an excellent agent throughout the transaction. He conducted himself with friendly professionalism from when we first met and he showed me around several properties. He made time for multiple viewings and was responsive towards all my questions. When it came time to purchase, he helped push the transaction through at a good pace so we could make the stamp duty holiday, without sacrificing any quality. I thoroughly recommend Garrison Estates for letting or selling a home.PositiveQuality, Professionalism

Brent · 26 August 2021

Agent replied · 13 June 2024

Thank you very much for your kind review Brent. Likewise, it was been a sincere pleasure to have shown you few places until you have find the right now. Your help with the dealing of the transaction itself was very much appreciated too. it is a great home you have here, wishing you many happy moments there.

5/5

Google

Having worked with Garrison Estates on multiple sales across a range of developments I would highly recommend them. Luca is knowledgeable, professional and easy to work with. They have great relationships with their buyers and it makes all the difference during the sales process.

Eloise · 18 August 2024

Agent replied · 9 December 2024

Thank you Eloise, we’ve really enjoyed working with you all! Very appreciative for the opportunity (and kind words). Luca

5/5

Google

A big thank you to Kay from Garrison Estates for his great work when we bought our first place in London. We appreciate the remarkable efforts he put in, especially at times that weren’t as straight forward. We got very frequent updates from him, he suggested solutions when things seemed stuck and he always made sure that all parties involved are happy. What more can you ask for in such a process? Highly recommended estate agent in London!PositiveResponsiveness, Quality, Professionalism

Sebastian · 14 June 2021

Agent replied · 13 June 2024

Thank you very much Sebastian for your review. I felt sorry you both had to experience so many hurdles during your first home purchase. But you were both understanding of the situation, perseverant and prepared to listen to suggested solutions. And what a lovely home you now have! I am looking forward to seeing what you have done to the place soon.

5/5

Google

If I could give Garrison Estates more than 5 stars I would. The service, the knowledge of the market and the attention to detail throughout the process of renting my flat was exceptional and not to mention the level of care that I received from David and the team was above and beyond. I have used other major estate agents in the market before and using Garrison Estates was a breath of fresh air,. I will never use anyone else again! Nothing was too much trouble and their network of suitable tenants was so reassuring. I cannot recommend them enough. A great personable company that makes you feel like you and your search really matter ClarePositiveResponsiveness, Quality, Professionalism, Value

Clare · 14 June 2021

Agent replied · 13 June 2024

Thanks for the amazing feedback and wonderful review! From when we first went to visit the flat together to the time we released keys to the new tenant you've been a super star landlord and client. No doubt we had a few hurdles to overcome along the way but we clubbed together to overcome them. It's been a pleasure and thanks so much for the amazing hamper ! It's awesome. Best, David

5/5

Google

Kevin was super helpful and responsive

Tatiana · 16 November 2025

Agent replied · 16 April 2026

Thank you for your kind words! I’m glad I could be helpful and responsive. I look forward to meeting you and handing over the keys to your new flat, it’s been a pleasure working with you! Kevin "

5/5

Google

Kevin has been very helpful and assist us from start to finish. Thank you Kevin!

Ali · 16 August 2025

Agent replied · 16 April 2026

It was a real pleasure helping you through every step of the process, Ali. I’m delighted we got everything sorted smoothly for you, wishing you happiness and great memories in your new place! Kevin

5/5

Google

As a first time buyer I cannot recommend Garrison Estates highly enough. David was exceptional from our first enquiry right through to completion. He answered all queries quickly, and made the whole process so much easier. After years of renting it was so reassuring (and refreshing!) to have an estate agent who was so professional, attentive and friendly.

Liz · 17 October 2023

Agent replied · 13 June 2024

Hi Liz, Thanks very much for the lovely review! It was a real pleasure helping you and Joe, I wish you the very best for the future! Best, David

5/5

Google

Kevin is a very professional agent!very kind!Its my second time rent property from Garrison

韩雪 · 16 August 2025

Agent replied · 16 April 2026

Thank you so much for your kind words and for coming back to us a second time! It means a lot to know you trust me with your property search. Wishing you all the best again in your new home! Kevin

5/5

Google

I have worked with Garrison Estates for almost 10 years and have only ever had great experiences with Kay and the team. He is communicative, charming, trustworthy and always utterly fair. I could not recommend Kay highly enough Claudia

Claudia · 25 September 2024

Agent replied · 25 October 2024

Thank you so much Claudia! 10 years already of great dealings with you both and of a great friendship. Here to many more years, thank you for your loyalty and trust so far. You have such a great home, your designs are amazing. A bientot! Kay

5/5

Google

Kevin was helpful showing us round the flat and with our questions. Thanks

Jamie · 20 August 2025

Agent replied · 16 April 2026

Thanks so much Jamie! Glad I could make the viewing and respond to your questions. Appreciate the feedback. Kevin

5/5

Google

We are very happy about Garrison Estate service. Especially we would like to thank Kay Meshkin-Pour for finding our tenants very quickly . He was very helpful and care about everything for making our flat ready to let. it was just a pleasure to deal with him and we look forward to further pleasant and productive cooperation. Nina and Andrey N6

Nina · 14 June 2023

Agent replied · 13 June 2024

Thank you so much Nina, much appreciated. It is a sincere pleasure to be able to work with both of you.

5/5

Google

Very much enjoyed working with Kay throughout the entire process of buying our house. From the first visit when he gave us the initial tour through completion and even dealing with post completion questions/issues, Kay was fantastic: personable, professional, responsive and insightful. Would highly recommend working with Kay and Garrison Estates and hope to work with him again in the future.

Ché · 14 June 2023

Agent replied · 13 June 2024

Thank you so much Che! I love your home and I am very happy it has found the best couple for it. Wishing you lots of happy memories there.

5/5

Google

Estate agents in London have earned themselves a reputation over the decades as being lazy, annoying, rude, untrustworthy and from my perspective most of them are bell-ends. Kay is the opposite of all of these characteristics and is a genuine, smart person who has a moral compass and a depth of knowledge regarding the market and trends. I highly recommend you use his services ahead of all the other agents around.

Tim · 14 June 2022

Agent replied · 13 June 2024

Thank you for your support Tim! It is a remarkably interesting and overwhelming industry to be in, it is thanks to people like you that I enjoy do it. Hope you won't change your mind throughout the year ;-)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Garrison Estates's Google reviews

Questions about Garrison Estates

How many reviews does Garrison Estates have?

Garrison Estates's London office has 304 reviews across 1 platform: 304 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Garrison Estates's rating?

Garrison Estates is rated 5.0 out of 5 across all 304 reviews, and 5.0 out of 5 on Google from 304 reviews, checked 9 October 2026.

Has Garrison Estates won any awards?

Yes. In The Trusted Agent 2026 awards: Garrison Estates, London won Gold.

Where is Garrison Estates's London office?

Garrison Estates, 22 Notting Hill Gate, London W11 3JE.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.