Trusted Agent profile

Garrison Estates reviews

★★★★★ Excellent

304 reviews across 1 platform

22 Notting Hill Gate, London W11 3JE

Garrison Estates's London office at 22 Notting Hill Gate is rated 5.0 out of 5 across 304 reviews on 1 platform, including 304 Google reviews rated 5.0. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.

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5.0 / 5

304

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Garrison Estates. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I would like to express my appreciation and gratitude to David, Carolyn and Luca for their highly professional work, kindness and understanding. From the moment I contacted Garrison Estates to view the property, the professionalism, expertise and response were of exceptional standards. The amount of support in the couple of months was exemplary and something that any buyer should experience. I would highly recommend David and Garrison team for any prospective buyers, you're in safe hands. Many thanks again for everything you've done, you are outstanding.

Jelena · 2 April 2026

Agent replied · 16 April 2026

Hi Eli, Thank you very much for the positive review. From my side, hearing this makes it all worth it. We work in a service industry without the best reputation and a big part of the Garrison ethos is to deliver exceptional service. Not just to our clients but to everyone we engage with, especially as they navigate sales conveyance. It was a pleasure dealing with you and I wish you happiness in your new home! Best, David

5/5

Google

Had a really positive experience with Kevin at Garrison Estates. From the first viewing through to finalising the tenancy, he was responsive, transparent, and easy to deal with. He communicated clearly at every stage, kept things moving quickly, and was proactive in helping navigate a few moving parts in the process. It made what can often be a stressful experience feel straightforward and really well-managed. Overall, a smooth and professional service, would definitely recommend using Garrison Estates especially Kevin.

Nasrat · 19 March 2026

Agent replied · 16 April 2026

Hi Nas, Thank you for your review and your kind words. It was a pleasure working together and helping you finalise your application. I’m really glad to hear that the experience felt smooth and stress-free, as that is always our goal.

5/5

Google

I have recently rented a flat through this agency and it has been a great experience so far! I’ve had terrible experiences with various estate agents in the past (particularly the big chains…) but you can really feel the difference with this one being independent. They don’t seem out to get you and the great service doesn’t stop as soon as you put your deposit down! Kevin has been amazing and unlike any other agent I’ve dealt with - he’s honest, super responsive and quick to answer my questions (including out of hours), he’s efficient, pragmatic and has made everything very smooth and easy for me throughout the process. He’s also been super helpful with my move-in and follow-up queries. Definitely the best and most personable service I’ve ever had from an estate agent - 10/10 would recommend and I will be sure to reach out to him for any searches I might need in the future!

Eleanor · 16 February 2026

Agent replied · 16 April 2026

Dear Eleanor, Thank you so much, I’m really happy to hear that. This is exactly our vision of what an estate agent should be, and we always try our best to make the move-in process as stress-free as possible. I’m very pleased we delivered a good service, and it was a pleasure working with you. Please feel free to contact us if you need anything, and we’d really appreciate any recommendations, we’re always more than happy to help. Kevin.

5/5

Google

We have been working with Garrison Estates for several years. Initially introduced to David who was fantastic; a solid professional.Then Adina took over as Head Of Property Management. Adina has been great always professional, responsive and easy to talk to. Recently we came into contact with Kay who did a brilliant job of selling our apartment. His knowledge and experience is really reassuring during the up's and downs of selling an apartment. It's a great team and we highly recommend Garrison Estates.

Anthony · 19 December 2025

Agent replied · 26 December 2025

Thank for Tony for the glowing review! It's especially nice to see so many different departments all coming together to achieve a positive result and delivering professional, responsive and expert advice along the way. It's been a pleasure! Best, David

5/5

Google

I can only say positive things about Kevin, who we are currently working with at Garrison Estates. He has really changed my view of Estate Agents that had been formed from many negative past interactions with other companies. Kevin is professional, honest, transparent and has made this entire process an absolute pleasure. Moving is stressful, but Kevin really has made this as easy as possible on us. He has been proactive, and picked up the phone whenever we've had questions. Massive thank you, Kevin!

Daniel · 12 December 2025

Agent replied · 26 December 2025

Thank you really appreciated your feedback, Good luck for Thursday. Kevin

5/5

Google

Kevin helped us find a flat in West Hampstead, and the whole experience was excellent. He was always available, returned to the property several times with us, and consistently answered all our questions promptly. Kevin was amazing from the beginning until the end, professional, reliable, and very supportive throughout the process. Highly recommended!

Emma · 19 March 2026

Agent replied · 16 April 2026

Hi Emma, It was my pleasure to help you find a suitable flat. I hope you’ll enjoy the West Hampstead area! If you need any advice or recommendations, please let me know. Feel free to contact us anytime if you need any further assistance.

5/5

Google

I had a great experience for my flat search and viewing with Kevin was especially memorable as he was super transparent and informative which was very helpful at the initial meeting. I felt that I was in good hands and he always followed up with new listings in case so I wasn’t missing out an opportunity which I was grateful.

J · 26 November 2025

Agent replied · 26 December 2025

Thank you for the review! I’m glad to helpful your  search. Kevin

5/5

Google

I recently went through the process of renting a property in London for the first time, and my life was made so much easier by the team at Garrison Estates and Kevin in particular. Kevin was super responsive and willing to answer all my questions even out of hours, was willing to meet on numerous occasions, and each step in the process was executed efficiently while communicated clearly. A very positive experience and highly recommend.

Juli · 11 April 2026

5/5

Google

It is such a pleasure to work with Garrison Estates. During all my multiple dealings with them, and specifically Adina Florea I have been impressed Adina is flawless in her efficiency, hard working nature and attention to detail. She is the epitome of great customer service! Thank you

Minkie · 16 February 2026

Agent replied · 16 April 2026

Thank you so much, Minkie! It genuinely means a lot. Property management can sometimes feel like we’re only called when something’s gone wrong, so hearing feedback like this really does make the hard work worthwhile. I’m so glad your experience with us (and with me!) has felt smooth and efficient, that’s always the aim. Thank you again for your trust and for such kind words. It’s truly appreciated! Adina

5/5

Google

I recently rented a property through Kevin, and I couldn’t be happier with the experience. He is extremely professional, very polite, and always ready to help. Kevin made the whole process smooth and stress-free. I highly recommend him to anyone looking for a reliable and friendly agent!

Tülay · 16 February 2026

Agent replied · 16 April 2026

Thank you so much for your review, I really appreciate you taking the time to share your experience. I’m very happy to hear that the process felt smooth and stress-free for you, that’s always my goal. It was a pleasure helping you find your new home, and I’m always here if you ever need any help or advice in the future. Wishing you all the best and thank you again for your trust and recommendation!

5/5

Google

Garrison Estates have been our letting agent since 2019. Since day one they have been professional, knowledgeable and delightful to deal with. Our tenancies have not only run smoothly but we've had a succession of decent tenants now. What sets Garrisons apart from the rest is that they really take care about placing the right tenants in the right homes. Their management service is second to none. Communication has been clear and transparent, especially before incurring expenditure. They are sensible when managing your property, while keeping tenants content. Thank you Garrisons.

Sophie · 25 November 2024

Agent replied · 9 December 2024

Thanks for the kind words Sophie! We're delighted you're still happy with the service and we'll aim to continue to keep you pleased. #SpecialRelationship

5/5

Google

I have worked with Kay before who was brilliant when we bought our property so it was a natural move to follow him to Garrison Estates when the time came to sell our house. We were allocated Natalie instead and we had a very positive experience with her too. She advised us sensibly from the beginning, organised some impressive photos of the house and generally marketed the property really well. She was very good at warning us about viewings - she is a great communicator and very easy to get hold of too. We were able to accept an offer after only 2 weeks so the process was made quite painless. She was always happy to answer my questions and provide support in what could've easily been a stressful process of selling and buying a property. Natalie seemed to have a good relationship with the buyers which made negotiation easier and she was always quick to sort out any issues. I would thoroughly recommend using one of the smaller players in this market because of the care and attention they provide and I wouldn't hesitate to use Garrison Estates again, they are a very professional outfit who appears to place great emphasis on care for the individual customer.

D · 18 November 2024

Agent replied · 23 December 2024

Hello Dan, Thank you for your lovely words. It has been a pleasure working with you on the sale of your property. I am glad we were able to find you the right buyer`s and have enjoyed the adventure over the crossing line. I hope all is going well with your new home and look forward to crossing paths again. Take care and keep in touch. Nat

5/5

Google

I worked with David Cudd at Garrison Estates for over six months on the purchase of a new build outside of London and he was efficient, friendly and communicative throughout the whole process!!! He always replied to my queries within the same day or next day and offerered a viewing on a Saturday, which many estate agents do not do. He reassured me throughout the process which I greatly appreciated as it was my first time purchasing a home. I highly recommend working with Garrison Estates and in particular with David, to find your dream home! ✨ 🏡🙏🏻

M · 18 October 2024

Agent replied · 25 October 2024

Thanks Kleo! It really means a lot to hear you've had a good experience and I'm looking forward to handing over the keys when the development finally completes! Not long now! Best, David

5/5

Google

What a bitter sweet experience it has been with our home in London as we had made so many sweet memories there. But it was time to move onto our next chapter and we are grateful that Kay found us buyers who made the selling of our much loved home a quick turnaround. Kay was there every step of the way and went above and beyond to help us liaise with the lawyers on both ends, where needed. This was very helpful especially since we were not there on the ground. Thanks so much Kay and his team for all your help and constant support in making our selling experience as smooth as it could get! Wishing you all the best for the future and we can’t recommend you enough. Below was my review 3 years ago… We found Kay through a friend’s recommendation. He is very honest, hard working and in the end we found our nice tenants through him. If you like supporting local businesses then try Garrison Estates who are knowledgeable and friendly.

Gloria · 11 October 2024

Agent replied · 13 June 2024

Thank you so much Gloria. We try our best endeavour to have a personal approach and assist people the best possible way. Your energy and kindness were very much appreciated too. We hope your new venture is going well.

5/5

Google

Just completed my sale with Garrison Estates and the fantastic Kay Meshkin-Pour. I bought the property through Kay 10 years ago and had such a good experience, of course I engaged him for my sale also. Cannot recommend Garrison and Kay enough. A service is provided on every level which makes other agencies look amateur. Care and attention are paid throughout, a fact that can be seen by just going to the beautiful office on Salisbury road. I find it remarkably surprising that other agencies do not seem to care about appearances at all, and resemble boiler rooms more than places where the highest value assets are sold and bought. Garrison are a cut above, a different animal. All aspects of the process of both buying and selling has been handled by Kay faultlessly. You won't be disappointed. 10/10. Cheers and thanks Kay. You're a star.

Jon · 11 October 2024

Agent replied · 25 October 2024

Thank you so much Jon! I have very much enjoyed working and socialising with you over the past 10 years, you have been fantastic to work with and your positive energy in the area will be very much missed. Please keep in touch and come back to visit our lovely office next time you are in the area. We are very proud of it :-) Keep well and see you soon, Kay

5/5

Google

I had the pleasure of working with Kay from Garrison Estate, and I cannot recommend him highly enough. From start to finish, he was both friendly and professional. Not only did he help get the deal across the line, but he was also incredibly patient throughout the process, always available to answer questions and offer support. Kay went above and beyond to ensure everything went smoothly. His dedication and professionalism are top-notch, and I will definitely work with him again.

Yuval · 11 October 2024

Agent replied · 9 December 2024

Thank you so much Yuval! It was so nice working with you both and although we had some hurdles, you have been great to deal with. You now have a beautiful home, I wish you lost of happy memories there.

5/5

Google

Moving to London was a bit daunting, but finding a place to rent turned out to be surprisingly smooth, all thanks to Kay from Garrison Estates. From the get-go, Kay was incredibly helpful, patiently walking me through every detail of the rental process. He really took the time to understand what I was after. No pressure, just genuine advice and tons of information. He answered all my questions (and trust me, as a newcomer, I had plenty!) and always got back to me quickly. It felt like he was just as invested in finding me the right place as I was.In the end, I landed a beautiful home that I absolutely love. The whole process was so much easier than I expected and I owe that to Kay's help! If you're looking to rent in London, I'd definitely recommend giving Garrison Estates a shout. Kay and the team genuinely care about finding you the right place. They made my move to London a great experience!

Kivanc · 25 September 2024

Agent replied · 25 October 2024

Oh Kivanc, you are such a kind person. Thank you so much for your heartful words which means so much. I am so happy to have been part of your journey so far and to have helped you to settle into a beautiful home like you have now. Glad to have come accross you, hope to see you very soon. Keep well, Kay

5/5

Google

We had a fantastic experience with Garrison Estates, and agent Kay was truly instrumental in making our move from London to the USA seamless. From the very start, Kay's communication was smooth and efficient. He was always friendly, attentive, and quick to address any concerns we had. His professionalism and dedication ensured that our needs were not just understood but prioritized at every step of the way. What could have been a daunting move was instead a well-coordinated and stress-free experience, thanks to Kay. Garrison Estates has set us up perfectly for our new adventure in the usa. Thanks again Kay!

Danner · 25 September 2024

Agent replied · 25 October 2024

Thank you so much Danner! This really means a lot to me and I am very happy to hear you have enjoyed the experience, have always felt in good hands and relaxed about your beautiful home whilst being abroad. More to come, see you soon in London! Kay

5/5

Google

I had a fantastic experience with Garrison Estates, especially thanks to Kay. Communication was always smooth and efficient, with Kay being consistently friendly and quick to address any issues or concerns. We truly felt that our needs were understood and prioritized throughout the process. Moving from the Netherlands to London could have been stressful, but this wonderful collaboration made it an easy and enjoyable transition. Garrison Estates set us up for a great start in our new adventure in London. Keep up the amazing work!

Jaap · 28 August 2024

Agent replied · 25 October 2024

Thank you so much Jaap! Moving home with a young family is never easy, let alone moving from abroad and getting used to a completely different system. You have both been so nice to deal with, kind and responsive throughout the process too. You have such a beautiful home now, I hope you are enjoying the area. See you soon, Kay

5/5

Google

We sold our London flat through Garrison Estates. Nat was our primary point of contact. It was excellent to work with her - it truly felt like she was in our corner every step of the way. She was on it with co-ordinating us, buyers, both buy and sellside solicitors, freeholders and their solicitors - she made our life tons easier by being great at following everyone up, and keeping everyone in the process clued up. She kept transaction timelines from slipping. She was also a delight to work with, and very approachable with all the questions we had. Love that when we signed with Garrison, we had a whatsapp group set up with Nat, so things were always communicated quickly and easily. I would thoroughly recommend using Garrison Estates, they were excellent from start to finish.

Tam · 4 August 2024

Agent replied · 25 August 2024

Hey Tam and Benjamin, Thank you both so much for your kind words, it has honestly been a pleasure working with you both and I am glad I was able to be apart of your next journey plans. I wish you happiness in your new adventure and would love to hear how things are going. Please keep in touch and take care. Nat

5/5

Google

As soon as I started searching for a house to rent, Kevin was the one who showed me a penthouse in Kew. He was such a polite and pleasant gentleman. I really appreciate this agency for their quick response and friendly staff.

Hamideh · 16 October 2025

Agent replied · 16 April 2026

Thank you for your kind review. It was a pleasure showing you the penthouse in Kew, and we’re glad you had a positive experience with our team. Wishing you all the best in your new home. Kevin.

5/5

Google

I recently worked with David from Garrison Estates and was extremely pleased with the amazing level of service that he provided. He was the glue that held everything together. He helped communicate between all parties, was extremely approachable and friendly, easy to message on WhatsApp and always available to take a call, helped push along the process when there were delays with getting information from third parties and even continued to relay information from the seller after the sale. I cannot imagine a more ideal estate agent to help navigate the complicated process of buying property, and I will definitely be looking to use David's services again in the future if I ever need to deal with selling property. Highly recommended. And thank you!

Patrick · 30 May 2024

Agent replied · 13 June 2024

Hi Patrick, It was a genuine pleasure working with you on the purchase. We had a couple of bumps along the way but thank you for keeping an open mind with my suggestions! We got there is a relatively quick time and I hope you have many fantastic years at the property! Very best of luck with the move and let me know if you need any help in future. Best, David

5/5

Google

We recently moved into a property managed by Garrison Estates and were assisted by Kevin Lehongre. From start to finish, Kevin was incredibly helpful, patient, and quick to respond to all our questions. His professionalism and dedication made our moving process a breeze. Highly recommend.

Zh · 9 September 2025

Agent replied · 23 September 2025

Thank you for taking the time to share your experience. I’m delighted to hear that I could make your move easier and answer all your questions along the way. Wishing you all the best as you settle into your new home! Kevin

5/5

Google

We had an outstanding experience working with Garrison Estates on the sale of our flat in Notting Hill. From our very first meeting, David was a pleasure to deal with, warm, professional, and highly knowledgeable about the local market. He brought a thoughtful and considered approach to the marketing of our property, ensuring every detail, from photography to presentation, was handled with care. Viewings were arranged sensitively and at times that worked well for us, which made the process far less disruptive than it might otherwise have been. Throughout the sale, David remained calm, communicative, and strategic. When challenges inevitably arose, he guided us through them with confidence and clarity, always acting in our best interest. His insight and steady hand were invaluable. Thanks to his expertise and dedication, we achieved a fantastic result that exceeded our expectations. We wouldn’t hesitate to recommend Garrison Estates to anyone looking to sell in the area.

Harry · 4 August 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Garrison Estates's Google reviews

Questions about Garrison Estates

How many reviews does Garrison Estates have?

Garrison Estates's London office has 304 reviews across 1 platform: 304 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Garrison Estates's rating?

Garrison Estates is rated 5.0 out of 5 across all 304 reviews, and 5.0 out of 5 on Google from 304 reviews, checked 9 October 2026.

Has Garrison Estates won any awards?

Yes. In The Trusted Agent 2026 awards: Garrison Estates, London won Gold.

Where is Garrison Estates's London office?

Garrison Estates, 22 Notting Hill Gate, London W11 3JE.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.