Trusted Agent profile · London

Galloways London reviews

4.7

★★★★★ Excellent

201 reviews across 2 platforms

282 Norwood Road, London, SE27 9AJ

Galloways's office in London, at 282 Norwood Road, is rated 4.7 out of 5 across 201 reviews on two platforms, including 167 Google reviews rated 4.7.

Google logo

4.7 / 5

167

Reviews on Google

This office

Facebook logo

4.8 / 5

34

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I have recently just bought my first home through Galloways. Although the process had many difficulties and lots of hoops to jump through, the staff at Galloways were always on hand help. As a first time buyer, the entire process is especially daunting, however, I felt I could always ask for honest, reliable advice from Liz and Steve. People often underestimate how important it is to communicate information between parties. Without the help of Galloways, especially in the final stages, I think the whole process could have dragged on for months. It’s reassuring to know that if I ever wanted to sell in the future I can always call on the staff at Galloways. All the best!

Kirsty · 17 June 2017

Agent replied · 15 June 2024

Thanks for the review Kirsty. We hope you will be happy in your new home.

5/5

Google

We completed a probate sale through Galloways. They were very efficient with good communication. And Ryan's advice on asking price and open day meant that we achieved a far better price than expected. They clearly know the market and how best to attract buyers.

Lucy · 16 February 2024

Agent replied · 15 June 2024

Thanks for the review Lucy.

5/5

Facebook

We bought a property with Galloways acting for the sellers. We found Sarah to be very responsive to our emails and requests. As with any deal there were tricky issues which Galloways helped us navigate. We were particularly impressed with Sarah’s proactive chasing of all involved parties to resolve issues. From a buying perspective Galloways were very straightforward and easy to deal with. We will definitely consider using Galloways if we move in the future.

Mike · 31 March 2020

Agent replied · 22 February 2025

Thanks for the kind review. 👍🏼

5/5

Facebook

I have recently dealt with Gallloways. I must say that they are very professional and they know what to do. Whilst all other estate agents offer people 10 minutes to view properties, I have been offered 45 minutes on Saturday noon time (one of the busiest times in that business. Sasha, in particular, was very professional and understanding. I would recommend them to everyone

Mahmoud · 19 May 2016

5/5

Google

Steve and the team were always so responsive and helpful, and very knowledgable about the area, I highly recommend them.PositiveResponsiveness, Professionalism

Hannah · 25 August 2021

Agent replied · 15 June 2024

Thanks for your kind review.

5/5

Google

I would like to express my gratitude to Steve, Sacha and Liz for their support, advice and guidance throughout the sale process of my flat. They are a professional team with a very good costumer focus approach, based on regular update, communication and objectivity. I would STRONGLY recommend them, especially for clients with little knowledge of the property sale domain. It was a pleasure working with you. Keep it up with the good job. JCNK

Jean-Claude · 17 June 2018

Agent replied · 15 June 2024

Pleasure doing business with you Jean-Claude.

2/5

Google

Pushy sales team, constant phone calls despite being told to communicate through our solicitors. No update when keys were ready to collect, we had to call three times and ended up collecting keys the next day. Unfortunately cannot recommend Galloways.

Archie · 16 February 2024

Agent replied · 15 June 2024

We sincerely value your feedback, Archie. However, characterising our team as pushy sales staff may convey an inaccurate impression. Our direct outreach stemmed from the necessity arising due to the lack of communication from your solicitor. This absence of dialogue between your solicitor, ourselves as the selling agent, and our vendor solicitors led to a critical silence during a pivotal phase of the transaction, jeopardising its completion. Your evident concurrence with this assessment is reflected in your one-star review of your own solicitor, Gorvins. We regret any inconvenience this situation may have caused and genuinely hope that you find satisfaction in your new flat.

5/5

Google

Excellent service from Harry and the team in the West Norwood office. Everyone went out of their way to be helpful. Thank you very much!

Natascha · 17 June 2019

Agent replied · 15 June 2024

Thanks for the review Natascha, we hope you and the boys enjoy your new home.

1/5

Google

Utterly appalling service. Ignore all other reviews and avoid at all costs

Harrison · 16 April 2025

Agent replied · 16 April 2026

We take all feedback seriously and are committed to providing excellent service. However, we are unable to find any record of you as a customer or applicant with us. We’d appreciate the opportunity to understand your concerns, please reach out to us at 020 8778 1120 steve@gallowaysonline.co.uk so we can discuss this further.

5/5

Facebook

We recently rented a property through Galloways, and cannot fault the service provided. Harry kept in contact with us throughout the process, and was always willing to go above and beyond to assist us where he could. He was extremely professional, yet personable and enabled the move to go very smoothly. I would highly recommend Galloways.

Joanna · 19 March 2018

5/5

Facebook

Harry and Steve were absolutely brilliant at supporting us through a rather complicated buying process. As first time buyers they were so good at explaining everything and keeping us, our solicitor and the seller in constant communication to make everything happen efficiently - such friendly and approachable guys. THANK YOU!

Becky · 12 November 2019

5/5

Google

I sold my mother’s property in West Wickham through Galloways last year and they could not have been more helpful, friendly and honest. I would highly recommend to all my family and friends.

Rob · 16 February 2024

Agent replied · 15 June 2024

Your recommendation means a lot to us, and we're honored that you would entrust us with such an important transaction. Thank you.

5/5

Google

I have dealt with Galloways for many years now and have found them to be both professional and approachable. They will go the extra mile for a client.

Ryan · 16 April 2024

Agent replied · 23 October 2024

Thanks for the review

5/5

Facebook

I recommend Galloways. Sarah was fantastic. Diligent and knowledgeable. Thank you Sarah!

Zee · 16 July 2020

Agent replied · 22 February 2025

Thank you for the recommendation, it means a lot to us.

5/5

Google

I have been renting a couple of houses in South London with them for several years and the Galloways' team (Steve, Sasha, Darren..) has always been very helpful and trustworthy from the beginning to the end. It has been a real pleasure working with them and if I'd come back in London in the future I would go with them for sure. Warmly recommended.

R · 17 June 2017

Agent replied · 15 June 2024

Thanks Remi.

5/5

Google

A massive thank you to Steve, Darren and Sasha for helping me through our sale and purchase and always calling or emailing me back! Excellent customer service and dedication to cause! I really felt looked after and commend the way you’ve managed the whole process. Happy Days in Norbury.

LenO · 18 June 2015

5/5

Google

Steve and his team provided us with a very professional service. Throughout the sale, Galloways were responsive and crucially unlike other agents in the area we could always get to speak to the right person. The post 'offer' service was excellent. I would recommend them whole heartedly.

Chris · 17 June 2016

5/5

Google

We recently sold our flat with Galloways and found the West Norwood team very helpful. They provided good feedback after viewings and answered any queries quickly throughout the process, and made sure to keep us up to date. They have good knowledge of the local area, and I would definitely recommend them to anyone looking to sell their home.

Heather · 17 June 2019

Agent replied · 15 June 2024

Thanks for the review Heather, it was a pleasure working with you and Tom. We wish you and your family all the best for the future.

5/5

Google

I bought my first home through Galloways and Steve was extremely helpful with knowing what I was looking for, finding the property and going through the whole buying process, which can be daunting. They were a helpful and friendly estate agent and I would recommend them.

Sarah · 18 June 2014

5/5

Facebook

Thank you to all at Galloways for their help. Liz was an excellent communicator, hardworking and friendly, and she made the process feel a lot easier. The team's knowledge of the area made me feel like I was in safe hands. I'd really recommend!

Anna · 1 February 2016

5/5

Google

I’ve dealt with Galloways for 10 years found them to be very professional and fairly priced with great customer service.

David · 16 April 2024

Agent replied · 15 June 2024

Thank you so much for your kind words and loyalty over the past 10 years! We're thrilled to hear that you've consistently experienced professionalism, fair … More

5/5

Facebook

Harry @ Galloways was an exceptional agent... He was always efficient and communicative, keeping me up to date on a quick purchase. Everything was handled promptly, ensuring the purchase of a great flat with minimal delay. Couldn’t ask for better! Thanks 🙏🏾

Endy · 22 January 2018

5/5

Google

We were very impressed with the professional and personal service we received when selling our house with Steve and his team. He offered excellent advice and was always available to speak with. We would not hesitate to use Galloways again in the future

Daniel · 18 June 2014

5/5

Google

As a recent buyer with Galloways, I was very pleasantly surprised by this estate agents. Very little evidence of the estate agent 'stereotype'. They were responsive, polite, straight-forward and transparent. No hard sell at all. I kept wondering to myself what the catch was and when it would come. It never did. Refreshing. Recommended.

James · 17 June 2019

Agent replied · 15 June 2024

Thanks for your very kind words James. We wish you all the best of luck in your new home.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Galloways's Google reviews

Questions about Galloways London

How many reviews does Galloways London have?

Galloways's London office has 201 reviews across two platforms: 167 on Google, 34 on Facebook.

What is Galloways London's rating?

Galloways London is rated 4.7 out of 5 across all 201 reviews, and 4.7 out of 5 on Google from 167 reviews.

Where is Galloways's London office?

Galloways London, 282 Norwood Road, London, SE27 9AJ.

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