5/5
GoogleUsed FJ for twenty years, always outstanding service and quality advice. Would highly recommend them to anyone.
Trusted Agent profile · London
Franklyn James London reviews
★★★★★
367 reviews across 3 platforms
29 Narrow Street, London, E14 8DP
Part of Franklyn James, see every office.
Franklyn James's office in London, at 29 Narrow Street, is rated 4.3 out of 5 across 367 reviews on three platforms, including 282 Google reviews rated 4.5.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleExtremely courteous and professional team that have been attentive to both landlord and tenants. I highly recommend this agency.
1/5
TrustpilotThe worst estate agent i have ever…
The worst estate agent i have ever seen. After sign the contract, they never care your problems and never raise this problems to landlords. Don't work with them. Never.
5/5
GoogleThe service from Gary Atkins at Franklyn James is always exceptional! He is always available to help with any issues and very quick in responding. It’s a pleasure to work with him.
1/5
TrustpilotMark Kimber - poor quality agent
Mark Kimber - Do not ever ask him for rent advices. He wasn't helpful at all.
5/5
GoogleRating only, no written review.
5/5
GoogleI had a great experience working with Adnan on purchasing my new home. He was always very helpful and responsive throughout the entire purchase!
5/5
GoogleGary and his colleagues have been managing my property for 2.5 years now. They are very professional, respond quickly and resolve any issues in no time. Overall very good service!
5/5
TrustpilotReally good experience with Franklyn James
I had a really good experience with Franklyn James and George. He dealt with all my questions and requests with urgency and professionally, and helped to complete last week.
5/5
GoogleSaw multiple flats with Lee Alter of Franklyn James. The most professional estate agent I have met in the process of looking for a property. He was polite and always punctual. I'd highly recommend them.
5/5
TrustpilotJust found a new place to rent and…
Just found a new place to rent and everyone we dealt with was incredibly efficient and helpful, James and Danny in particular. I would recommend using Franklyn James.
5/5
GoogleThe entire team has been incredibly responsive and efficient. They have always answered all our queries timely and have made the moving in process as smooth as possible
5/5
GoogleTanzila - Gary - James and all the staff are up to date with Market Trends - and extremely friendly in there responses to email and telephone calls.
5/5
GoogleOne great agency altogether, everybody is friendly and always ready to help. Tallulah and Bethany have been most helpful in my dealings with them. Would always recommend. Cheers
1/5
TrustpilotNot happy at all
Not happy at all. Terrible experience
5/5
GoogleGary always does a great job, very helpful and professional
5/5
GoogleI used to be a tenant with Franklyn James, the team was very professional and swift in responding to all of my enquiries. Thanks again!PositiveResponsiveness, Professionalism
5/5
GoogleGreat service especially from Tanzila Arefin who helps managed my property. Always prompt and going extra mile to help with any issues. Totally recommend Franklyn James
5/5
GoogleHighly recommend Mr. Gary Atkins from Franklyn James. He is very helpful and kind every time. Thank you for the professional service.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGreat customer service and response from Tanzila. Very friendly & easy to work with, highly recommended. A*
5/5
GoogleFJ are managing my property and Tanzila Arefin dealt with my requests timely and very professionally, my property is in good hands!PositiveResponsiveness, Professionalism
5/5
GoogleGreat experience as a landlord. The team were efficient, friendly and helpful. They found great tenants for my apartment and everything has gone very smoothly. Highly recommended.
4/5
TrustpilotCharlotte Ashton helped us in the…
Charlotte Ashton helped us in the viewings with her professional knowledge. She does not seem to be a trainee. We appreciate.
5/5
TrustpilotA reliable Agency
I have been dealing with Franklyn James for around ten years now. They are very professional and reliable.I would always recommend them.
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Tell us what you need and we'll put you in touch. Franklyn James hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
