Frank Harris and Co London reviews

★★★★★ 5/5

Google

I have been dealing with Frank Harris for more than 15 years and found al members of staff there, to be very efficient helpful and professional. In the past 12 months in particular, due to a problem that arose, Danielle Longmuir was my main contact within the Agency. She dealt with a very difficult on going situation in a very professional manner. She was clever, efficient at all times extremely polite when it was difficult. She always kept me up to date and helped me deal with an unpleasant situation. On an ongoing basis, she knows her business and I have no doubt has a long and successful career ahead of her in Frank Harris and beyond.

Jean · 25 May 2024

★★★★★ 5/5

Google

I was delighted with the service by Frank Harris, especially Libert. He was very professional and knowledgeable in helping me find a property. Highly recommend!

Sabir · 16 February 2026

★★★★★ 5/5

Trustpilot

Superior management of our flat

We have been renting our flat in central London for years -- with different companies. But Frank Harris has been the best by a long way. They found someone to rent it very quickly but, most important for us, they manage the rental (collecting rent; certificates; repairs; any minor and major problems) with efficiency and care, meaning the whole process is stress-free for us and the tenant. Highly recommended.

Joanna · 20 March 2026

★★★★★ 5/5

Trustpilot

I found Frank Harris & Co super helpful…

I found Frank Harris & Co super helpful and responsive, especially Zac Purssord he helped us throughout our tenancy agreement process and ensured we felt supported. Would definitely recommend!

Muireann · 11 January 2026

★★★★★ 5/5

Google

Libert was extremely friendly and professional, made the whole viewing process feel natural and so easy going. Amazing knowledge on the property and location in general, excited to be moving into my property soon :) Thanks to Libert and the team

Henor · 16 September 2025

★★★★★ 1/5

Trustpilot

Poor experience

We were told that the flat would be deep cleaned and ready for us when we moved in, but this turned out not to be the case:- there were unwashed dishes in the dishwasher when we moved in - the (removable) sofa covers were not washed, though I specifically asked before signing the contract - the washing machine was not working and we had to wait for a new one to be delivered - I asked if the old machine would be removed and the new one installed and Frank Harris assured me that it would. But of course, when the new machine arrived it was dumped into my entryway and the delivery man told me he was not asked to remove and install. - the front door didn't shut properly- the shower was broken Throughout our stay, Frank Harris did not keep us informed of many things, such as building inspector visits. There was an incident where there was no water in the entire building for a day, and there was 0 communication from Frank Harris - we had to ask our neighbours to forward their emails to us so we could be kept in the loop. Frequently when there were issues with hot water or the elevator breaking down, Frank Harris would tell me to go contact building management and sort it out myself. I asked who my building management was and how I could contact them, and the Frank Harris rep told me they didn't know. I was also never given a key to the mail cupboard and had to ask a neighbour if I could borrow theirs to make a copy. Frank Harris seemed to know absolutely nothing about my building or my flat

C · 8 March 2024

★★★★★ 1/5

Trustpilot

Too many issues to possibly contain in…

Too many issues to possibly contain in a comment. Flat was dirty and uncleaned, despite promises. The ceiling is cracking and leaking despite 2 months of notice to the agency to repair. The flat was covered in broken glass, mould, and dust. The agency never replies to emails, changes agents every 3 days, and lead us on for months promising to fulfil their end of the contract. Avoid at all costs. A bunch of lying snakes with zero interest in doing their job. Considering forwarding complaints directly to the landlord. Frank Harris has truly given us the most nightmarish experience.

Saxpunch · 28 January 2024

★★★★★ 5/5

Trustpilot

Salvatore has been super helpful…

Salvatore has been super helpful through the process of understanding what we are looking for, highly recommend!

Malini · 16 March 2026

★★★★★ 5/5

Google

I have worked with Frank Harris Barbican now for years and I must say the service over all is impeccable. In particular Jasmine and Shams go above and beyond to give a 6 star service! Definitely recommend.

Anthony · 16 September 2025

★★★★★ 5/5

Google

We were very lucky working with Jasmine Foster, Jasmine is very knowledgeable on the Barbican estate and provided us with us the key information we needed, quickly actioned our requests and responded swiftly to our queries. Jasmine also made sure that our tenancy agreement got approved within a few days. Would definitely recommend Jamsine and Frank Harris & Co Barbican estate agency.

Hans · 16 November 2025

★★★★★ 5/5

Trustpilot

A landord's perspective

I have now been using Ian Swale and his team at Frank Harris for many years as letting agents for my properties, and I have always found them to be positive, fair, and forging good relations with tenants. They also have a great team of contractors to get any repairs fixed promptly. Danielle looks after my portfolio on a day to day basis, and she is very able in handling re-letting and seeing to tenants' needs efficiently and fairly. she is a pleasure to work with.

Mike · 1 November 2023

★★★★★ 5/5

Google

Many thanks to Mitchell Max for all his assistance when I was looking for a flat in Barbican/Moorgate. I found he was very helpful in looking through properties in the area and tayloring the flats we viewed to my needs, without resorting to some of the pressure tactics I've experienced from other agencies. Unfortunately, I didn't end up getting a flat here (for unrelated reasons - it just wasn't a good fit), but Mitchell's assistance was very much appreciated, nonetheless. I will certainly get back in contact in the future if I want to look at flats in the area again!

Catherine · 28 October 2023

★★★★★ 5/5

Google

I have bought and sold a number of properties through Frank Harris over many years. They are a first rate outfit with excellent local knowledge and contacts, which is essential in this market and, in particular, for properties within the Barbican Estate. The team is led by Tina Evans, who is brings many years of experience and great professionalism together with real enthusiasm and drive to achieve the best for her clients. Tina and the team are also respectful of others involved in the process and are responsive and pragmatic.

Daniel · 28 October 2023

★★★★★ 1/5

Trustpilot

DESPITE CLAIMING TO BE A RICS REGULATED…

DESPITE CLAIMING TO BE A RICS REGULATED FIRM IT IS VERY DIFFICULT TO FIND ANY HARD FACTUAL EVIDENCE TO SUPPORT THIS CLAIM APART FROM A SINGLE DIRECTOR OUT OF MANY BEING AN RICS MEMBER. VERY POOR AT BASIC COMPETENCES AND SUBMITTED LANDLORDS EVIDENCE A DAY AFTER CLOSING DEADLINE YET EXPECTED CLIENTS TO ACCEPT THIS AS AN ACCEPTABLE PERFORMANCE SO CAVEAT EMPTOR AND THERE ARE OTHER RICS REGULATED AGENTS OUT THERE

Charles · 8 January 2026

★★★★★ 5/5

Google

Great experience renting with Frank Harris and thank you so much Jasmine for being amazing throughout the process! Jasmine really advocated for me and kept me updated regularly with progress. Thank you so much!

Sophie · 16 September 2025

★★★★★ 5/5

Google

Jasmine was very helpful and professional. She is straightforward and honest, a pleasure to deal with.

Jackie · 16 February 2026

★★★★★ 5/5

Trustpilot

Efficient service

I dealt with Lana Brown to obtain monthly rental statements. I always get response quickly and really happy with her service. Nice to do business with her.

Tharmo · 22 July 2026

★★★★★ 1/5

Trustpilot

Don't care about the local community

They've an erected a Let By sign in my garden. We are not moving. All my neighbours and visitors keep asking if we are moving. It's upsetting my children. Rang politely and they promised to take it down four days ago. Nothing. Director was rude and mansplaining today. Really unimpressed by these cowboys who care nothing for the community they are operating in. If anyone needs some firewood let me know...

Claire · 19 March 2024

★★★★★ 5/5

Google

Magnus Skullerud has been our agent since we first began looking at the Barbican from the States. He has gone above and beyond, taking my brother on a tour, taking us on FaceTime tours, helping us with the machinations of purchasing a home from abroad, selecting finance options, finding solicitors and inspectors, and finally giving us a tour in person during a quick whip through London. He has been nothing short of angelic and wonderful to work with. When we buy again, Magnus is our man and we would recommend him to anyone in London.

Heidi · 24 August 2023

★★★★★ 5/5

Google

I have only praise for the Frank Harris City Office and in particular Magnus Skullerud who patiently showed us potential properties to purchase. At no time did we feel pressured but his low key perseverance resulted in us finding a property that suited our needs. Magnus was an excellent communicator and kept in contact throughout the sale process ensuring that both parties were aware of issues or otherwise. When Magnus was not about, other team members stepped into his shoes and provided an equally professional service.

Kate · 24 August 2023

★★★★★ 5/5

Google

Our sale of a Barbican flat was convoluted because we were overseas much of the time, not helped by being in a very different time zone. Our selling agent, Magnus Skullerud made sure things worked at every stage from finding a client through working with the lawyer involved in the sale. We were not versed in the complexities of a UK sales process and he steered us through successfully. When he was not available, Tina Evans served as backup. Frank Harris is a very effective Estate Agent. Highly recommended

Ray · 24 August 2023

★★★★★ 5/5

Google

Charlotte has been so helpful throughout the process of renting a flat at the Barbican. She was really friendly and knowledgeable at the viewing, having lots of insights into living on the estate, as well as all the information one could need about services, fees etc. She clearly has extensive experience helping people rent on the estate and knows all the ins-and-outs, which was very reassuring. After the viewing, Charlotte was always quick to respond to questions, making the whole process as stress-free as possible. Renting with Charlotte’s help has been great, I definitely recommend Frank Harris if you’re looking for a place at the Barbican!

Philip · 24 August 2023

★★★★★ 5/5

Google

The team at Frank Harris & Co, especially Charlotte, have always been helpful, professional and pleasant to deal with. Both during property searches in the Barbican and when dealing with tenancy paperwork, I’ve found they go the extra mile. Charlotte has made a huge effort over the past few years to find homes that suit our needs, taste and budget and always listened to our feedback. We are not the easiest prospective tenants and she’s been very patient and accommodating of our requests! Charlotte will be the first person I’ll call next time we’re looking for a Barbican property.

Marta · 24 August 2023

★★★★★ 5/5

Google

Chris Dowds at Frank Harris has done an excellent job in securing a tenant and managing the lease for my property. It has been great to work with Chris as he has always ensures the highest standard of delivery from his team, is extremely responsive and is a pleasure to work with. Renting out a property has previously been hard work, but working with Frank Harris has made the process run much more smoothly. I would highly recommend Chris at Frank Harris to anyone looking to rent a property.

Joanna · 24 August 2023