Trusted Agent profile · London

Frank Harris and Co London reviews

★★★★★ Excellent

793 reviews across 3 platforms

123 Stamford Street, London, SE1 9NN

Part of Frank Harris and Co, see every office.

Frank Harris and Co's office in London, at 123 Stamford Street, is rated 4.7 out of 5 across 793 reviews on three platforms, including 582 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

582

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

Business-wide

Trustpilot logo

210

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Good service from Adeel.

Isaac · 16 June 2025

5/5

Trustpilot

Great experience

Great experience, Mitchell provided a good overview and was very accommodative.

Vagiz · 14 August 2023

Agent replied · 13 June 2024

Dear Vagiz, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Lorenzo from Frank Harris was…

Lorenzo from Frank Harris was exceptionally helpful showing us four flats at the Barbican. Not only did he give us plenty of time and provide us with all the information we needed, but he even suggested that we view an additional flat that had just come on and went back to the office to get the keys. He could not have been more helpful.

Mark · 6 December 2020

5/5

Trustpilot

Lorenzo was great and the only reason…

Lorenzo was great and the only reason I'm writing this. I hope we close a deal

MXS · 23 November 2020

5/5

Google

Had a great viewing with Alfie - knowledgeable and explained everything really well

Nachi · 14 June 2023

Agent replied · 13 June 2024

Dear Nachi, Thank you for your review, and mentioning your experience with Alfie in our Southbank office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We had a great experience letting a flat led by Nicole who was friendly, responsive and transparent. Definitely felt like our best interests were being considered throughout the process!

Jake · 14 June 2021

Agent replied · 13 June 2024

Dear Jake, We are delighted to hear you received a great 5 star service, we very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Marilyn Plews Customer Relations Team

5/5

Trustpilot

We have been dealing with Frank Harris…

We have been dealing with Frank Harris for just over two years and it has been a joy. We have had contact with many members of there team, in all three offices. Frank Harris have always been very helpful, professional and welcoming. They all seem very knowledgeable and easy to talk to which helps greatly. We couldn't recommend Frank Harris enough, Thank you

Jordan · 2 December 2020

5/5

Google

Adeel! Thank you so much, such a great and lovely help xxx

Romina · 14 June 2023

Agent replied · 13 June 2024

Dear Romina, Thank you for taking the time to leave a lovely review regarding Adeel. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Thanks Lorenzo

Thanks Lorenzo. Very helpful team and the communication was great throughout the process

JC · 26 April 2021

5/5

Google

Nicole helped us find our flat. She was great to work with throughout our flat search, always very helpful and responsive to any queries we had. Thank you!

Charlotte · 14 June 2021

Agent replied · 13 June 2024

Dear Charlotte, What a lovely review you have given regarding our Southbank & Waterloo office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Marilyn Plews Customer Relations Team

5/5

Trustpilot

An excellent response to an inquiry

An excellent response to an inquiry - courteous and prompt

D · 16 July 2023

Agent replied · 13 June 2024

Dear D. Bell, Thank you for your kind words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Nicole and Adeel - really friendly and great showing me around

Katyxdelaney · 14 June 2023

Agent replied · 13 June 2024

Dear Katy, Thank you for taking the time to leave a wonderful 5 star Google review. Nicole and Adeel will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

adeel is a great agent. we have view the property fully.

Joa · 14 June 2023

Agent replied · 13 June 2024

Dear Joa L, Thank you for taking the time to rate your service with our Southbank office. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Very impressed with Patryk Walko - you are in capable hands with this professional estate agent. The entire engagement with Frank Harris & Co has been excellent.

Page · 14 June 2021

Agent replied · 13 June 2024

Dear Page, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Frank Harris have done a great job re-letting the property (for the third time), working hard to ensure a smooth transition and strong tenants. Highly recommend them.PositiveProfessionalism

David · 14 June 2021

Agent replied · 13 June 2024

Dear David, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team

5/5

Trustpilot

A highly professional team

A highly professional team, working in this instance under difficult Covid conditions. My Barbican apartment took slightly longer to move than we’d anticipated and the price was softer, but this reflected more on the market than FH. In general I would highly recommend them for a thorough, personal and reliable service, even though they are now part of a larger outfit.

Graham · 7 December 2020

5/5

Google

Had a great viewing with Alfie, super friendly and professional

Marcin · 14 June 2023

Agent replied · 13 June 2024

Dear Marcin, Thank you for your great 5 star review, and mentioning your experience with Alfie in our Southbank office. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Great service and support from Frank Harris especially from Nicole and Harrison. Easy to reach and always happy to help.

Lilou · 14 June 2022

Agent replied · 13 June 2024

Dear Lilou. Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Kind Regards Sarah Tranter Customer Relations Team

5/5

Trustpilot

Impressive, hard-working agents

The team at Frank Harris were supportive and communicative throughout the long, difficult sale of my late parents' flat during the pandemic. Tina and Jamie have been outstanding. Jamie held things together when the sale almost collapsed and his negotiating skills and tactful handling of a difficult situation saved the day. I would highly recommend this company.

Jackie · 30 May 2021

5/5

Google

ADEEL Great guy, had a good viewing

Julius · 19 July 2023

Agent replied · 13 June 2024

Dear Julius, Adeel will be so pleased to read your wonderful 5 star review. We appreciate you taking the time to do so. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

I had a great experience working with Nicole in our recent house search - Incredibly professional, responsive to our enquiries and friendly communication throughout!

Radha · 14 June 2021

Agent replied · 13 June 2024

Dear Radha, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Southbank & Waterloo office. Kind Regards, Marilyn Plews Customer Relations Team

5/5

Google

First time using this agent and received a good service. Prompt and clear communication and good use of available technology enabled us to complete in a tight timeframe.

Tom · 17 June 2020

Agent replied · 16 June 2024

Dear Tom, Having read your review, we would like thank you for your feedback about our South Bank & Waterloo Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

We have used Frank Harris & Co a number of times over the last 8 years to market and supervise the rental of our flat on the South Bank in London. The staff have offered a very professional service at all times and we would not hesitate to recommend them to anyone wishing to rent or buy in the area.

Lindsay · 14 June 2020

5/5

Trustpilot

Just completed the sale of my flat…

Just completed the sale of my flat with the help of the expert professionals at Frank Harris & Co. Tina and Jamie and others were available helpful and supportive throughout the process and ensured a resoundingly good result. Should I have further need I know where to go in the future. Congratulations to all.

TOM · 30 September 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Frank Harris and Co London

Has Frank Harris and Co won any awards?

Yes. In The Trusted Agent 2026 awards: Frank Harris and Co, London won Platinum.

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Tell us what you need and we'll put you in touch. Frank Harris and Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

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