Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleShaun was super helpful in finding me a new property. He showed me around properties which weren't even online yet, helped me to secure a great place really quickly, at a fair price, and kept me updated throughout the process. I would definitely recommend!
Rachel · 14 June 2020
Agent replied · 13 June 2024
Thank you for your review Rachel. It's great to know that Shaun was able to make your property hunt so personal and efficient. Best wishes in your new home!
★★★★★ 1/5
Google*EDIT 2*
Answer to the answer of my edit, no one has been in touch and I have been trying to get ahold of my property manager Stephanie and she has not replied to emails or calls
*EDIT*
It has now been two years and it is such a shame I have to update this review, Konrad did an amazing job when we first needed a place but the property management department is an absolute disaster. We have been basically forced to move out early because since November we have been living with black mould and the property manager has done absolutely nothing to fix it, excuses on top of excuses, sending contractors every once in a while to make us stop complaining but none of them has ever come back to do any work. I have been trying to get in contact with my property manager to discuss the move out but she doesn’t answer calls or emails and is always not in office or too busy, this has been going on for a long time.
Konrad recently has helped me and my partner find a new home. From the start he was super professional and understood immediately what we were looking for. We went through the whole process and decided to go for the house and he made the whole process extremely easy and stress free for us.
If you are looking for a house definitely go to foxtons and speak to him. We are very grateful for everything he is done for us!
Valentina · 14 June 2022
Agent replied · 13 June 2024
Hi Valentina, we are sorry to hear your experience with us wasn't what it should have been after such a fantastic review for Konrad at the start. We have spoken to our Property Management team, and we are aware that the delay was due to the Landlord waiting for his engineer to attend before proceeding. We understand this took some time, to sort for you and apologise for this. We have been advised that somebody has been in touch with you from our Property Management team in the last few days.
★★★★★ 5/5
GoogleOur move in with Foxtons went very smoothly! I would like to particularly thank Alex Brazier who immediately knew what we were looking for and absolutely nailed it. Alex, along with the rest of the branch, were always on hand with helpful advice and guidance.
Robert · 15 June 2019
Agent replied · 13 June 2024
Thank you for the feedback Robert. Pleased to hear that Alex provided you with a great service. We will be sure to pass your feedback on to the rest of the team also.
★★★★★ 5/5
GoogleWhat a delightful team to deal with. Especially James Brodnicki in sales.
He was extremely helpful right from the viewing stage and all the way through until the completion, he’s positive, energetic and extremely helpful. Whenever we had a question to ask and regardless whether it was over the weekend, during his day off or late in the evening he would always come back to you and would try to assist you.
Thank you James, thank you Kat for everything and all the very best of luck.
Solomon · 15 June 2016
★★★★★ 5/5
GoogleI used Foxtons and more specifically Mohammed Raja, in search for a new one bed. Not only am I very pleased with my new place but Mohammed was ever so supportive, tremendously positive and trustworthy all the way through the process, even at times when I was hard to reach in terms of communication and on the verge of looking elsewhere.
Would truly recommend using Foxtons and specifically Mohammed, he really went out of his way to show me various different options (outside his area too)! And made sure that I secured the property when I decided to put in an offer. Excellent.!
Evie · 15 June 2016
★★★★★ 5/5
GoogleI was dubious about using Foxtons as their costs are dramatically higher than many smaller competitors in the area. However after being with a useless competitor for 6 months, and several last minute cancelled viewings which I was rarely told about, I had had enough so took the plunge and instructed Foxtons. I have to say it was a wise investment on my part. Cameron found me a great buyer after only 1 viewing in only 2 weeks that they had it for. The sale of my property as a whole was a horrendous affair. I went cheap with my solicitors and paid the price. Cameron was diligent and helpful, always going above and beyond. Keeping myself and the buyer in the picture all the way. I'm confident that without him, I either would have lost the sale or still be fighting with the solicitors. Thanks Cameron, you were a great help!!
Sharon · 15 June 2016
★★★★★ 5/5
GoogleKonrad was amazingly helpful in every way. When we were told by another estate agent two weeks before our move in date that the tenancy was no longer going ahead because the landlord was selling, Konrad stepped in and found us a new property in less than 24 hours. He has been responsive, good-natured and supremely helpful from the get-go! Many thanks to him and his team!PositiveResponsiveness, Quality, Professionalism, Value
Deborah · 14 June 2021
★★★★★ 5/5
GoogleShaun has been a real pleasure to work with. Although we were not able to secure a suitable place, his diligence to follow up, keep me updated on progress and showing a genuine interest in helping find something that works was great.
Sohan · 14 June 2020
Agent replied · 13 June 2024
Thank you for your review Sohan, we're pleased to know that Shaun provided such exceptional service during your property hunt. Best wishes with the rest of your property hunt!
★★★★★ 5/5
GoogleThank you Charlie for sorting out a new place for us to live. Super happy with the place, and was so detailed with the whole process and all my questions.
Soleil · 24 September 2024
★★★★★ 5/5
GoogleI recently dealt with Harry MacNaughton for the purchase of my home. I found Harry very professional, responsive and efficient and he made the whole process very easy. I would not hesitate to recommend him to friends and family.
Amanda · 14 June 2020
Agent replied · 13 June 2024
This is great news Amanda, we're pleased to know that Harry provided such exceptional service during your purchasing process. We wish you the best in your new home!
★★★★★ 5/5
GoogleAnna was great! very professional and understanding.
Laura · 14 February 2024
Agent replied · 13 June 2024
Thank you laura nardi for your review.
Sophie,
Foxtons Putney Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
GoogleI had really good experience with Foxtons! They have great customer service. Konrad is very helpful, has excellent knowledge about the current market. Positive attitude and individual approach to each customer are his strong point.
If you need advice related with renting etc I can highly recommend this guy!
Andzelika · 14 June 2023
★★★★★ 5/5
GoogleAlex Brazier was fantastic. After being mucked around by other agencies, we had the keys to the property 1 week after the initial viewing. Great service and made sure we got everything we wanted. Thanks heaps, appreciate your help.
Josh · 15 June 2019
Agent replied · 13 June 2024
Thank you for the review Josh! Pleased to hear that you're happy with the service provided.
★★★★★ 5/5
GoogleGustavo was extremely knowledgeable and spent time to understand our requirements and wishes. He had an excellent understanding of each property we were shown round. Frankly far more professional and experienced than most other agents we have come across.
Connie · 15 June 2019
Agent replied · 13 June 2024
Thanks for the review Connie. Pleased to hear that Gustavo and the team provided you with an excellent service.
★★★★★ 1/5
GoogleWorst company ever. We lived here for 6 months and the only thing they have fixed so far is a light bulb. Washing machine still broken, kitchen extractor broken and even the air vents don't work?! For 6 months they have been saying that they are 'awaiting a reply from our landlord' .. they just collect rent and have zero interest in actually helping you with problems. Even 1 star is too many.
Christina · 14 June 2022
Agent replied · 13 June 2024
Hi Christina, please could you email us on social@foxtons.co.uk with your details so we can look into this with the relevant team? Thank you, Sophie.
★★★★★ 5/5
GoogleThe staff at foxtons were extremely helpful in finding myself and my partner our ideal property. Special thanks to Shaun for the viewing and Gina for the help finding the location. Thoroughly recommend their service
Gary · 14 June 2020
Agent replied · 13 June 2024
Thank you for your review Gary, we're pleased to know that Shaun and Gina provided such exceptional service during your property search. Best wishes to you in your new home!
★★★★★ 2/5
GoogleUnfortunately a bad experience! Really not pleased about how they approach their customers and keep them on the line.
Hannah and Amy are nice people, but customer service is not something that they have. If you go over the asking price and they still call the others to increase their bid, it is not a very professional way to operate.
We can only come to the conclusion that they are time wasters!
Steven · 14 June 2022
Agent replied · 13 June 2024
Hi Steven, We have spoken to the relevant team and are aware that all of the properties you had offered on had competing bids. And unfortunately as is the case, all interested parties were not told what the others were putting forward. It was a sealed bids situation, we are sorry it didn't work out on this occasion.
★★★★★ 5/5
GoogleI cant express how Andreea was so helpful and caring. She was constantly updating me with new offers and always found time for my questions and property viewings. I wish that every estate agency would have employees like her. Thank you
Marius · 17 October 2023
★★★★★ 5/5
GoogleMassive thanks to Konrad from your office. Been with him on a viewing recently and he was very helpful explaining me the market and showing some available options around. Thank you buddy! Highly recommend to anyone who is looking for a flat in the area.
Bhavik · 14 June 2023
★★★★★ 5/5
GoogleRoberta was brilliant. She worked hard to marketing my flat and always gave prompt feedback after viewings. Once the sale was agreed, she ushered by sale through expertly and massively reduced the hassle of the sale process. She kept on top of both sets of solicitors, chased the managing agents etc, saving me a lot of time. She even offered to sort out a removals firm. I'd highly recommend using Foxtons
Henry · 15 June 2016
★★★★★ 1/5
GoogleStay clear of them. One of the worst companies for getting in touch with, all fine with my tenancy but as soon as we left and had issues with our deposit they wanted nothing to do with us anymore because we weren't the ones renting from …
Scott · 16 July 2025
★★★★★ 1/5
GoogleAvoid like the plague. Foxtons are the worst agents I have had to deal with so far. Terrible communication both with us and the landlord. They showed people around our flat after our landlord specifically asked them not to. We were added to …
Dominic · 16 August 2025
★★★★★ 5/5
GoogleAndreaa is amazing!
She’s been great at helping us secure a property quickly and has always been happy and prompt to answer any questions we had. She’s also really personable, friendly and a pleasure to deal with.
Thanks Andreaa!
Ross, Hollie & Ralph
Hollie · 14 June 2023
★★★★★ 5/5
GoogleBest estate agents, going above and beyond all others we have experienced in helping us to look for a flat to rent. Andreea was very helpful, friendly, and attentive to what we were looking for, and showed us the perfect flats.
Brook · 14 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.