Trusted Agent profile

Foxtons reviews

4.5

★★★★★ Excellent

425 reviews across 1 platform

175 Putney High Street, London SW15 1RT

Foxtons's London office at 175 Putney High Street is rated 4.5 out of 5 across 425 reviews on 1 platform, including 425 Google reviews rated 4.5. Checked 9 October 2026.

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4.5 / 5

425

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Shaun was super helpful in finding me a new property. He showed me around properties which weren't even online yet, helped me to secure a great place really quickly, at a fair price, and kept me updated throughout the process. I would definitely recommend!

Rachel · 14 June 2020

Agent replied · 13 June 2024

Thank you for your review Rachel. It's great to know that Shaun was able to make your property hunt so personal and efficient. Best wishes in your new home!

1/5

Google

*EDIT 2* Answer to the answer of my edit, no one has been in touch and I have been trying to get ahold of my property manager Stephanie and she has not replied to emails or calls *EDIT* It has now been two years and it is such a shame I have to update this review, Konrad did an amazing job when we first needed a place but the property management department is an absolute disaster. We have been basically forced to move out early because since November we have been living with black mould and the property manager has done absolutely nothing to fix it, excuses on top of excuses, sending contractors every once in a while to make us stop complaining but none of them has ever come back to do any work. I have been trying to get in contact with my property manager to discuss the move out but she doesn’t answer calls or emails and is always not in office or too busy, this has been going on for a long time. Konrad recently has helped me and my partner find a new home. From the start he was super professional and understood immediately what we were looking for. We went through the whole process and decided to go for the house and he made the whole process extremely easy and stress free for us. If you are looking for a house definitely go to foxtons and speak to him. We are very grateful for everything he is done for us!

Valentina · 14 June 2022

Agent replied · 13 June 2024

Hi Valentina, we are sorry to hear your experience with us wasn't what it should have been after such a fantastic review for Konrad at the start. We have spoken to our Property Management team, and we are aware that the delay was due to the Landlord waiting for his engineer to attend before proceeding. We understand this took some time, to sort for you and apologise for this. We have been advised that somebody has been in touch with you from our Property Management team in the last few days.

5/5

Google

Our move in with Foxtons went very smoothly! I would like to particularly thank Alex Brazier who immediately knew what we were looking for and absolutely nailed it. Alex, along with the rest of the branch, were always on hand with helpful advice and guidance.

Robert · 15 June 2019

Agent replied · 13 June 2024

Thank you for the feedback Robert. Pleased to hear that Alex provided you with a great service. We will be sure to pass your feedback on to the rest of the team also.

5/5

Google

What a delightful team to deal with. Especially James Brodnicki in sales. He was extremely helpful right from the viewing stage and all the way through until the completion, he’s positive, energetic and extremely helpful. Whenever we had a question to ask and regardless whether it was over the weekend, during his day off or late in the evening he would always come back to you and would try to assist you. Thank you James, thank you Kat for everything and all the very best of luck.

Solomon · 15 June 2016

5/5

Google

I used Foxtons and more specifically Mohammed Raja, in search for a new one bed. Not only am I very pleased with my new place but Mohammed was ever so supportive, tremendously positive and trustworthy all the way through the process, even at times when I was hard to reach in terms of communication and on the verge of looking elsewhere. Would truly recommend using Foxtons and specifically Mohammed, he really went out of his way to show me various different options (outside his area too)! And made sure that I secured the property when I decided to put in an offer. Excellent.!

Evie · 15 June 2016

5/5

Google

I was dubious about using Foxtons as their costs are dramatically higher than many smaller competitors in the area. However after being with a useless competitor for 6 months, and several last minute cancelled viewings which I was rarely told about, I had had enough so took the plunge and instructed Foxtons. I have to say it was a wise investment on my part. Cameron found me a great buyer after only 1 viewing in only 2 weeks that they had it for. The sale of my property as a whole was a horrendous affair. I went cheap with my solicitors and paid the price. Cameron was diligent and helpful, always going above and beyond. Keeping myself and the buyer in the picture all the way. I'm confident that without him, I either would have lost the sale or still be fighting with the solicitors. Thanks Cameron, you were a great help!!

Sharon · 15 June 2016

5/5

Google

Konrad was amazingly helpful in every way. When we were told by another estate agent two weeks before our move in date that the tenancy was no longer going ahead because the landlord was selling, Konrad stepped in and found us a new property in less than 24 hours. He has been responsive, good-natured and supremely helpful from the get-go! Many thanks to him and his team!PositiveResponsiveness, Quality, Professionalism, Value

Deborah · 14 June 2021

5/5

Google

Shaun has been a real pleasure to work with. Although we were not able to secure a suitable place, his diligence to follow up, keep me updated on progress and showing a genuine interest in helping find something that works was great.

Sohan · 14 June 2020

Agent replied · 13 June 2024

Thank you for your review Sohan, we're pleased to know that Shaun provided such exceptional service during your property hunt. Best wishes with the rest of your property hunt!

5/5

Google

Thank you Charlie for sorting out a new place for us to live. Super happy with the place, and was so detailed with the whole process and all my questions.

Soleil · 24 September 2024

5/5

Google

I recently dealt with Harry MacNaughton for the purchase of my home. I found Harry very professional, responsive and efficient and he made the whole process very easy. I would not hesitate to recommend him to friends and family.

Amanda · 14 June 2020

Agent replied · 13 June 2024

This is great news Amanda, we're pleased to know that Harry provided such exceptional service during your purchasing process. We wish you the best in your new home!

5/5

Google

Anna was great! very professional and understanding.

Laura · 14 February 2024

Agent replied · 13 June 2024

Thank you laura nardi for your review. Sophie, Foxtons Putney Estate Agents Get it done with London’s number 1!

5/5

Google

I had really good experience with Foxtons! They have great customer service. Konrad is very helpful, has excellent knowledge about the current market. Positive attitude and individual approach to each customer are his strong point. If you need advice related with renting etc I can highly recommend this guy!

Andzelika · 14 June 2023

5/5

Google

Alex Brazier was fantastic. After being mucked around by other agencies, we had the keys to the property 1 week after the initial viewing. Great service and made sure we got everything we wanted. Thanks heaps, appreciate your help.

Josh · 15 June 2019

Agent replied · 13 June 2024

Thank you for the review Josh! Pleased to hear that you're happy with the service provided.

5/5

Google

Gustavo was extremely knowledgeable and spent time to understand our requirements and wishes. He had an excellent understanding of each property we were shown round. Frankly far more professional and experienced than most other agents we have come across.

Connie · 15 June 2019

Agent replied · 13 June 2024

Thanks for the review Connie. Pleased to hear that Gustavo and the team provided you with an excellent service.

1/5

Google

Worst company ever. We lived here for 6 months and the only thing they have fixed so far is a light bulb. Washing machine still broken, kitchen extractor broken and even the air vents don't work?! For 6 months they have been saying that they are 'awaiting a reply from our landlord' .. they just collect rent and have zero interest in actually helping you with problems. Even 1 star is too many.

Christina · 14 June 2022

Agent replied · 13 June 2024

Hi Christina, please could you email us on social@foxtons.co.uk with your details so we can look into this with the relevant team? Thank you, Sophie.

5/5

Google

The staff at foxtons were extremely helpful in finding myself and my partner our ideal property. Special thanks to Shaun for the viewing and Gina for the help finding the location. Thoroughly recommend their service

Gary · 14 June 2020

Agent replied · 13 June 2024

Thank you for your review Gary, we're pleased to know that Shaun and Gina provided such exceptional service during your property search. Best wishes to you in your new home!

2/5

Google

Unfortunately a bad experience! Really not pleased about how they approach their customers and keep them on the line. Hannah and Amy are nice people, but customer service is not something that they have. If you go over the asking price and they still call the others to increase their bid, it is not a very professional way to operate. We can only come to the conclusion that they are time wasters!

Steven · 14 June 2022

Agent replied · 13 June 2024

Hi Steven, We have spoken to the relevant team and are aware that all of the properties you had offered on had competing bids. And unfortunately as is the case, all interested parties were not told what the others were putting forward. It was a sealed bids situation, we are sorry it didn't work out on this occasion.

5/5

Google

I cant express how Andreea was so helpful and caring. She was constantly updating me with new offers and always found time for my questions and property viewings. I wish that every estate agency would have employees like her. Thank you

Marius · 17 October 2023

5/5

Google

Massive thanks to Konrad from your office. Been with him on a viewing recently and he was very helpful explaining me the market and showing some available options around. Thank you buddy! Highly recommend to anyone who is looking for a flat in the area.

Bhavik · 14 June 2023

5/5

Google

Roberta was brilliant. She worked hard to marketing my flat and always gave prompt feedback after viewings. Once the sale was agreed, she ushered by sale through expertly and massively reduced the hassle of the sale process. She kept on top of both sets of solicitors, chased the managing agents etc, saving me a lot of time. She even offered to sort out a removals firm. I'd highly recommend using Foxtons

Henry · 15 June 2016

1/5

Google

Stay clear of them. One of the worst companies for getting in touch with, all fine with my tenancy but as soon as we left and had issues with our deposit they wanted nothing to do with us anymore because we weren't the ones renting from …

Scott · 16 July 2025

1/5

Google

Avoid like the plague. Foxtons are the worst agents I have had to deal with so far. Terrible communication both with us and the landlord. They showed people around our flat after our landlord specifically asked them not to. We were added to …

Dominic · 16 August 2025

5/5

Google

Andreaa is amazing! She’s been great at helping us secure a property quickly and has always been happy and prompt to answer any questions we had. She’s also really personable, friendly and a pleasure to deal with. Thanks Andreaa! Ross, Hollie & Ralph

Hollie · 14 June 2023

5/5

Google

Best estate agents, going above and beyond all others we have experienced in helping us to look for a flat to rent. Andreea was very helpful, friendly, and attentive to what we were looking for, and showed us the perfect flats.

Brook · 14 June 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Foxtons's Google reviews

Questions about Foxtons

How many reviews does Foxtons have?

Foxtons's London office has 425 reviews across 1 platform: 425 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Foxtons's rating?

Foxtons is rated 4.5 out of 5 across all 425 reviews, and 4.5 out of 5 on Google from 425 reviews, checked 9 October 2026.

Where is Foxtons's London office?

Foxtons, 175 Putney High Street, London SW15 1RT.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.