5/5
GoogleOur letting agent Kate Hanks went above and beyond to get the right place for me and my wife and was extremely patient with us when viewing one property after another. Would highly recommend them again to tenants and future home owners.
Trusted Agent profile · London
Foxtons London reviews
★★★★★
282 reviews across 1 platform
9 Lee Road, London, SE3 9RQ
Foxtons's office in London, at 9 Lee Road, is rated 4.7 out of 5 across 282 reviews on 1 platform, including 282 Google reviews rated 4.7.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleOlivia has been a great help with our move to our new house; she has been very efficient, helpful, communicative and friendly at every stage during the purchase. She has helped make a potentially hugely stressful process go as smoothly as possible.PositiveProfessionalism
5/5
GoogleAidan was such a great service provider. It’s customer service like this that makes user experience worth while. Foxtons should hire more guys like him.
5/5
GoogleMia Lyseight was extremely proactive and helpful in rapidly moving us into a new rental property, I've never had a better experience with an agent.
5/5
GoogleAidan was a great help and supported us the entire move. So down to earth and lovely. Really recommend Foxtons. X
5/5
GoogleJoe Burrows was amazing. He was always there for us even in the tough times and saw us through to success. So appreciate that.
5/5
GoogleSarala from Foxtons is amazingly professional and supportive girl.She managed to take care of our needs and fulfil all our requests very efficiently. The quality of the services is extremely high. I highly recommend Foxtons and especially Sarala.PositiveProfessionalism
5/5
GoogleI would like to thank Sam McCaig who is a very professional and hard working associate. He has buyer's genuine interests and worked really hard on finding the perfect home for me
5/5
GoogleWe recently purchased a property that was advertised through Foxtons. Sam McCaig was the agent dealing with the sale and he was superb throughout. At various stages of the sale, the process stalled, predominantly due to solicitors not providing/following up on information. Time after time, Sam took charge of the situation and shuttled between the parties until the issue was resolved. We were delighted with Foxtons throughout and would certainly use them to sell our property when the time comes.
4/5
GoogleI have to say my experience with Foxtons was a positive one. Marc was extremely helpful in relation to introducing me to the area which frankly I hadn't considered. Now that I'm in the process of completing I would like to think it will be a worthwhile acquisition.
5/5
GoogleGreat Lettings team, kept us informed and found us a most fabulous tenant. Great communication skills, with Bruno and his team happy to explain all manner of queries from us and help us with all the requirements to properly let our flat. I highly recommend them. Maria
5/5
GoogleThe viewing was really good, although we at the decided not to continue, the agent, Daniel, was really nice and helpful.
Agent replied · 13 June 2024
Thank you Ho Kwan Leung (Daniel) for your review. Sophie, Foxtons Blackheath Estate Agents Get it done with London’s number 1!
5/5
GoogleAdam Priscak is really helpful, professional and easy to get along with.
5/5
GoogleAttiya was very friendly and helpful. thanks for everything.
Agent replied · 13 June 2024
Thank you for the review, we are happy to hear that Attiya has been so helpful.
5/5
GoogleVery straightforward process of letting a flat and Daniel worked his socks off for us. Very good service.
Agent replied · 26 August 2024
Thank you Rhys Bevan Edwards for your review. Sophie, Foxtons Blackheath Estate Agents Get it done with London’s number 1!
1/5
GoogleThe sales team is fine but the property management team is terrible. Our aggrement has ended but it is impossible to find the property management team who needs to tell us how much is final bill (as we paid more rent) and make amendments to the check out report. We are still trying to get a hold of someone who actually does something.
5/5
GoogleSam was very helpful, especially during the peak COVID time everything was made easy. You can can expect a professional and a high quality service that make you comfortable at every stages. Thank you.PositiveResponsiveness, Professionalism
5/5
GoogleWe recently purchased a property that was advertised through Foxtons. Sam McCaig was the agent dealing with the sale and he was superb throughout. At various stages of the sale, the process stalled, predominantly due to solicitors not providing/following up on information. Time after time, Sam took charge of the situation and shuttled between the parties until the issue was resolved. We were delighted with Foxtons throughout and would certainly use them to sell our property when the time comes.
5/5
GoogleMuch appreciated help from Agent Oram with looking at options for finding a new property. Friendly and professional service.
Agent replied · 13 June 2024
Thank you Kari Pukacka for your review. Sophie, Foxtons Blackheath Estate Agents Get it done with London’s number 1!
5/5
GoogleVery professional staff , wish to Recommend Foxton - “Samantha Wilson” for finalising our home search .
5/5
GoogleShout out to Samantha Wilson for giving me an amazing viewing in the blackheath cater estate.
1/5
GoogleI always thought Foxtons is a responsible company with their tenants' best interest at heart. However, throughout my entire tenancy, I was denied access to the electric meter reader of my property. I was being told that these are smart meters and they automatically send readings to British Gas and that I cannot access these meters. After the end of tenancy, I learnt that other flats in the building (managed by different letting agency) had access to these meters and they are not smart meters at all. After my tenancy I have been facing an enormous bill for electricity I did not use because of this mistake. Throughout the entire process Foxtons have been unresponsive and currently sent me an information that Landlord claimed for the whole deposit without explaining any deductions made. I do not recommend them as they will give you false information and will take no responsibility for their actions. Furthermore they will not respond and will only want money from you. Huge disappointment!
5/5
GoogleI can't say thank you enough to Sam McCaig and Emi Mustafa on the just concluded sale of our flat. They were fantastic throughout the process, handlineg every intricacy and nuance of the deal, keeping on top of every step and making sure every player was accountable and responsive. The comms was regular without being in your face, and when we needed to have certifications done on the property to enable the sale, Sam worked through the weekend to ensure the appointments were made and the work carried out. You guys are nothing short of phenomenal. Thank you for all your hard work!PositiveResponsiveness, Professionalism
5/5
GoogleI had my property listed with a different agency prior to using Foxtons, and there was a notable difference in the service I received. The staff at Foxtons have made letting out my property as stress-free as possible, and during the pandemic have still managed to get tenants in quickly. I was impressed with how the team adapted their work throughout the lockdown so that interest in my property was maintained. As a first time 'land-lady' I have had numerous questions about the process and these have been responded to efficiently, thoroughly and with patience. I would recommend using Foxtons to others.PositiveResponsiveness, Quality, Professionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Foxtons London
How many reviews does Foxtons London have?
Foxtons's London office has 282 reviews across 1 platform: 282 on Google.
What is Foxtons London's rating?
Foxtons London is rated 4.7 out of 5 across all 282 reviews, and 4.7 out of 5 on Google from 282 reviews.
Where is Foxtons's London office?
Foxtons London, 9 Lee Road, London, SE3 9RQ.
