5/5
Booked one viewing with Justin, a kind looking young gentleman. Justin seemed honest warm and friendly. He turned a dull experience into a fun time. Thank you Justin for showing us around town.
Trusted Agent profile · London
★★★★★
219 reviews across 1 platform
26 Westow Hill, Crystal Palace, London, SE19 1TQ
Part of Foxtons, see every office.
Foxtons's office in London, at 26 Westow Hill, is rated 4.7 out of 5 across 219 reviews on 1 platform, including 219 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Booked one viewing with Justin, a kind looking young gentleman. Justin seemed honest warm and friendly. He turned a dull experience into a fun time. Thank you Justin for showing us around town.
5/5
So impressed by the help and guidance we received from Tom and Simon during the Sale of our flat, they were always on hand whatever time of day and kept pushing until the very end to co ordinate with all the other parties and get the sale through
Thank you for your review Lauren, we're pleased to know that Tom and Simon were able to make your selling process as smooth and stress free as possible. Best wishes to you in your new home!
5/5
Fantastic Foxtons In Crystal Palace We’ve just sold our flat in London with Foxtons. The whole process took 10 weeks. I can not recommend them highly enough. They are extremely professional and the whole process was relatively seamless given the fact we live in Australia. I’m only sorry I wasted time, money and effort with other agents prior to instructing them! We were continually updated with progress and this is made very easy as you can log into your online account. M Griffith
5/5
I was really pleased with the excellent service I got from Foxtons. Ben and his colleagues really couldn't do enough, were really personable and keen to make it an easy experience. I was surprised he service was so excellent as I had used Foxtons on the 0% offer due to the new Croydon branch, but I couldn't fault their levels of professionalism and helpfulness. I would say it's really worth paying for Foxtons as you'll get a much better price and a level of service other estate agents don't give.
1/5
Horrendous service. After arranging a viewing the lettings agent didn't show up. When speaking to a person in the office, who must have been on their first day on earth judging by their lack of ability to speak coherently with another person, we were given a number to call which "we think.....is the person you're meant to be meeting". Multiple unanswered calls and messages later we gave up waiting and left. Such a shame because the pictures of the flat looked great....
5/5
What an excellent service provided by Zachary Goldman (Foxton Estate Agent, Crystal Palace Branch). Was very professional, helpful, pleasant and kept me informed throughout my property search process. Keep up the good work Zachary! I will definitely be using Foxton again and would 100% recommend you to other.
Hi Grace, than you for taking the time to share your experience. We're so pleased to hear that Zachary exceeded expectations with his customer service. We look forward to working with you again in the future!
2/5
They have good service but overpriced. Any rental property they offered in Lewisham, Bromley and Croydon was at least £100-£150 higher than the market price. If you want to save money then avoid them.
5/5
As a first time buyer I have been amazed by Zachary's commitment to my search. With passion towards his job he has listened to my requirements. Over the past few months we have built a professional rapport and trust which is paramount when finding for your home.
Thank you for your review Rebecca, we're pleased to know that Zachary was able to make your first buying experience as smooth as possible. We hope to work with you again in the future!
4/5
I finally found a place for my family and I. Not with Foxons this time, but I must say that Adam at Foxtons CP has been really professional and helpful. With an honest and approachable manner he is been helping a lot on the hard task of finding a place. Would recommend checking in with him if looking for a place in South East area.
5/5
It’s been an absolute joy viewing properties with Charlie Jones at Foxtons. He's an absolute pleasure, and understood what I wanted so quickly. He is an asset to Foxtons, and has been by FAR the best estate agent I have had the experience of working with over the last few weeks. HUGE recommend.
5/5
I’d heard some negative things about Foxtons before using them this summer. The service we received was excellent. Tom Pedrotti and Simon Darvill we’re first class - keeping us in the loop throughout and going above and beyond. Entirely changed my view of their agency.
Thank you for your review Kenny, we're pleased to know that Tom and Simon were able to provide such efficient service during your property process. We hope to work with you again in the future!
1/5
I would very much struggle to recommend this particular branch of Foxtons. We ignored others advice by going with them, and we very much regret our decision. Ultimately it felt like they wasted our time. They gave an inflated valuation and tried to knock 50K off the asking price within the first 2 weeks of our house going on the market. Not a great start. However it was the bad service that really let them down. It was impossible to get through on the phone and the fact they never returned our calls was just plain rude. I'm not sure if its better in other branches but i would avoid this one. You can pay half the fees and get a much better service elsewhere.
5/5
Simon and Charlie have been exceptional at every stage of selling our property - thorough and receptive to any requests we made, they have made the process far less stressful thanks for their pragmatism and skill. Would recommend to anyone selling in the SE London area. Thank you both!
5/5
It was a pleasure to have Charlie Jones showing us a property this week. He was most personable, knowledgeable about the Crystal Palace area and not ‘pushy’ at all. He answered all our questions and we never felt rushed during the viewing. An excellent pizza restaurant recommendation too!
5/5
If you're looking for a smooth experience and quality services. I can honestly say that the agent that dealt with my case was very patient and took us to see over 20 properties before we decided. Thank you.
We are pleased that you have received such patient, dedicated service from our team. Thank you for the review!
5/5
Charlie Jones worked with me to help find the perfect first flat for my as my first property purchase. He was friendly, knowledgable, consistent, reliable and really really helpful in staying in touch with updates to help get this over the line to completion very quickly! I highly recommend him!
5/5
Thank you Miguel for helping us find our home. Foxtons go that one step further. Their 7 day a week service is second to none
5/5
Lovely agents and exceptional service from Michaela Mc Hugh. Very accommodating, supportive and overall brilliant in helping me sell my property.
5/5
If you're looking for a smooth experience and quality services. I can honestly say that the agent that dealt with my case was very patient and took us to see over 20 properties before we decided. Thank you.
We are pleased that you have received such patient, dedicated service from our team. Thank you for the review!
5/5
I'm a property developer and now always choose Foxtons to sell because they will get me the highest price and will offer a fantastic service - I just went under offer on my property 40K higher than a competing agent. Yes I may pay a little higher on the fee but I get this back tenfold on the value. I would highly recommend Foxtons Crystal Palace; Thomas Gowers Tom Pedrotti, Ben Currie & Oscar Evans.
5/5
Great service. Tom and Simon in the Crystal Palace office sold our sold within 3 weeks of listing with them (we were with a local competitor for 3 months with no offers prior to this). Happy to recommend Foxtons.
Thank you for your review Ed, we hope to work with you again in the future.
5/5
A great experience from start to finish. Although selling my property had some challenges, these were all managed easily by Foxtons, with really great and personal support from Charlie Jones and Simon Darvill. Very happy to recommend the Foxtons sales team!
5/5
This was never going to be an easy sale especially in today's market and my property is quite unique. However Simon and Charlie are a great team and with their professional experience and determined tenacity they won the day...Thank you and well done.
5/5
We sold our flat through Foxtons. Tom and Simon from crystal palace branch were great. They kept us updated at all the stages of the sale and were really thorough. I would highly recommend them.
THank you for your review Prashant, we're pleased to know that Tom and Simon provided such exceptional service during your selling process. Best wishes to you in your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Foxtons's London office has 219 reviews across 1 platform: 219 on Google.
Foxtons London is rated 4.7 out of 5 across all 219 reviews, and 4.7 out of 5 on Google from 219 reviews.
Foxtons London, 26 Westow Hill, Crystal Palace, London, SE19 1TQ.