Foxtons London reviews

★★★★★ 5/5

Google

When I was preparing to put my flat on the market in July 2015 I spoke to a neighbour who wasn't happy with Foxtons' service and I also found out that Foxtons (in a joint sale with another estate agent) had mis-priced a flat round the corner from my flat. However Foxtons gave the highest valuation on my flat and I decided to try them anyway. For the sale of my flat Foxtons turned out to be very good. Initially I thought their valuation was too high - but as things turned out the valuation proved pretty accurate. My main contact at Foxtons was James Teulon. He was very good. He always returned phone calls and emails promptly. I was in a (short) chain. James often kept the various parties informed about what was happening and tried to keep things moving forward. James communicated efficiently between me and the man buying my flat. There were various delays (none of them caused by Foxtons) and James was always helpful in trying to move things on. I was concerned that my buyer might offer a reduced price once he had a valuation or survey done. James said that he didn't think the price would change and he turned out to be correct. James printed out documents for me when my printer broke down. I have forgotten some of the details now (the sale completed in December 2015) - but as I said James was very good.

Chris · 29 July 2019

★★★★★ 5/5

Google

We started looking for flats to buy in Jan 2015 and registered an many estate agencies in the area. I feel really lucky that we met James Teulon at Foxtons, as he was by far and away the most professional, attentive, and helpful estate agent that we worked with, and probably the reason that we found our dream flat. He listened to all of our specifications and would immediately let us know when something came up that we might like. I think he must have been instrumental in getting us the place we eventually made an offer on, as the former owner initially said no and then changed her mind. We couldn't recommend James more!

Alisha · 29 July 2019

★★★★★ 5/5

Google

I've worked with Michal from letting department for a couple of years now. It has always been a pleasure to work with him. Professional, nice, first class letting service, always reachable, and always helpful! Never has a problem with tenants that Foxtons introduced, always pay rent on time, look after the property, and no mess. For various letting agencies I've worked in the past, Foxtons is the most professional and the best I have to say, although Foxton'sfee is a bit high, but worthy the service and the quality of tenants they find for me. I would strongly recommended Foxtons and definitely highly regard Michal's service!

L · 29 July 2019

★★★★★ 5/5

Google

I had the opportunity to meet a well mannered, professional and with a great personality - Kayla has a cheerful attitude that inspired me greatly. She is willing to help and went extra miles to satisfied her client. She broaden my knowledge and impacted me with ideas about property that I will forever appreciate. Thank you so much Kayla... much, much appreciated. Keep it up sky is your limit.PositiveResponsiveness, Quality, Professionalism, Value

Oluwaseyi · 25 August 2021

★★★★★ 1/5

Google

I used Foxtons Hackney to sell my flat. They drew me in with advice to sell the flat with far higher a price than was achievable, they followed this up with poor communication, poor service and creating a seriously unproductive relationship with the buyer. I was passed round the houses with who was looking after me and despite finally getting things over the line, I believe their misrepresentation of the facts led to a lower price being achieved in the sale. Finally they couldn’t even reply within their prescribed timelines for an official complaint. Overall unbelievable considering the price they charge. I would not recommend them to anyone, even if you think their size might result in a quick sale.

Jonny · 23 September 2024

★★★★★ 5/5

Google

It’s been a few months we’ve been looked after by Kayla and she’s always been very professional and organised keeping us up to date and moreover very friendly and positive. Buying is a difficult process as what we’ve been through, however we feel ourselves very luck to have her by our side and highly recommend her to anyone looking to buy.

Ugur · 3 September 2022

★★★★★ 5/5

Google

Kayla John is the best in the biz! She took time to really understand our needs, going above and beyond to show us some incredible properties. If you’re searching for a letting in London, I highly recommend Kayla. Her work ethic and commitment to finding her clients the perfect home is unmatched!

Selina · 30 June 2023

★★★★★ 5/5

Google

Highly highly recommend foxtons in Hackney, all because of Micheal Rogers!!! He helped me find a place to live almost immediately and helped us through the whole process so professionally and amazing. as a first time renting he made me super super comfortable and helped me throughout the whole process!!!

Lily · 25 June 2024

★★★★★ 5/5

Google

Jake was super helpful and showed me several apartments. highly recommend his help :)

Isadora · 13 April 2025

★★★★★ 5/5

Google

I've always had a negative perception of estate agents, but my experience buying my first flat with Foxtons has been great. I don't really know what I'm doing and Ryan has been very helpful guiding me through the process, he's knowledgeable about the properties and doesn't 'oversell' - gives me the facts, highlights the positives and the drawbacks, which gives me assurance. Thank you Ryan!PositiveQuality, Professionalism

Daisy · 25 August 2021

★★★★★ 5/5

Google

Rav has been helping our daughter find a property. He’s gone out of his way to suggest properties and take her to viewings. He is very friendly and professional, responds to all queries and questions quickly and efficiently. He has great insights and local knowledge of the area. Can’t recommend him enough - a great asset to Foxtons.PositiveResponsiveness, Quality, Professionalism

Gillian · 22 June 2022

★★★★★ 5/5

Google

I recently purchased a flat in Hackney, Ryan was the seller’s agent and he was fantastic. Brilliant customer service, very responsive, always quick to respond to any queries I had throughout the process and dealt with any complications that arose, in an efficient and commercially-minded way. He was a pleasure to work with. I highly recommend.

Heidi · 3 October 2022

★★★★★ 5/5

Google

I have to say, I have previously had bad experiences with Foxtons from a few years ago - however after meeting and Ravdip last week, I feel like things are on the up! He was really patient, didn't overstep the mark with questions, and genuinely seemed interested in us and what we wanted and needed, surprising us with another property on the same day! Thanks Rav!

James · 10 February 2021

★★★★★ 5/5

Google

Michael was the best help we could hope for. My partner and I are new to London and didn’t know much about how to find a new home. Michael and his team at Foxtons were highly accommodating. We found the perfect place even before arriving in London. Thank you from the heart!

Melina · 1 January 2023

★★★★★ 5/5

Google

Jake Boateng is a great Estate Agent. He listens attentively to my requirements and has a lot of patience when dealing with me. He remains professional while being extremely approachable making me feel comfortable throughout the process. I highly recommend him to any first time buyer!

D · 30 June 2023

★★★★★ 5/5

Google

We are highly satisfied with Foxtons and were lucky to meet Michael Rogers. He knows his stuff and does not disappoint - never pushed his agenda, respected our needs and requests, and was mindful of our time. Highly recommend him if you need help with real estate.

Arsen · 31 May 2024

★★★★★ 5/5

Google

I cannot recommend Ravdip Sahota enough. It has been so refreshing to deal with someone who consistently goes above and beyond. He's kept us in the loop every step of the way, thought outside the box to help us navigate a very tricky situation, and has just generally, been a delight. He's excellent at his job, well versed in options for both buyers and sellers.

Phoebe · 24 November 2020

★★★★★ 5/5

Google

I just wanted to say a big thank you to Jake Boateng. I came into the office having some questions about property. He was able to calmly answer all my questions and guide me on the next steps

Phebe · 12 December 2023

★★★★★ 5/5

Google

Rav was a breath of fresh air after a series of bad experiences with estate agents - He's very knowledgable about the market, listened to what we were looking for and found us the perfect home. Nothing is too much trouble for him. Rav even drove us between viewings. I can't recommend him enough!

Christina · 30 July 2022

★★★★★ 5/5

Google

Despite there are ups and downs during the process, their staff Jake is very helpful, and helped us secure a place.

James · 16 October 2024

★★★★★ 5/5

Google

I’m a first time buyer, and was shown a property by Kayla. I didn’t know what to expect, but Kayla made me feel so comfortable and was very thorough in her explanations. I did not purchase with her, but her customer skills were excellent and would definitely recommend to anyone to her!

Stacey · 3 October 2022

★★★★★ 5/5

Google

We've had a great experience with Foxtons Hackney so far - Ravdip has been by far the best agent we've worked with compared to other companies. He's been super on it, great communication and really honest with us during the process - and really friendly too which has made a massive difference to our whole experience. Cheers Rav!PositiveResponsiveness, Professionalism

Geej · 25 August 2021

★★★★★ 1/5

Google

Contacted Foxtons through their website about property management services in Hackney, London. At first I was impressed as they responded to me almost immediately and provided instant feedback on a number of my questions. Unfortunately I was getting the bathrooms renovated at my property and was not in a position to get a valuation and appoint an agent until after that work was done a couple of weeks later. I was assured this was no problem and that they were keen to assist as soon as the work was completed. Two weeks later, when I had a firm finish date on the renovations, I reached out numerous times over about 1.5 weeks to book an appointment for the valuation. No response. Giving them the benefit of the doubt that maybe the person I'd been dealing with had left or was on vacation i called the office and spoke to the person in charge of property management. Booked an appointment for the following day. Nobody showed. Given the numerous chances I gave them this was the final straw. Would never trust such an unreliable company with the management of my property and will never deal with them again.

Steven · 15 December 2019

★★★★★ 5/5

Google

Martina Conteh was fantastic in our search for a property upon arriving in the UK, we could not recommend her more highly. She was responsive, professional, extremely generous with her time (she drove us to multiple viewings at one point) and considerate. Thanks to Martina and Foxtons for such refreshing assistance!

Will · 30 July 2022