Foxtons London reviews

★★★★★ 5/5

Google

I didn't end up buying a property through Foxtons, although I was hugely impressed with the high level of personalised service that they provided. Emilia was an absolute star and was very proactive in finding new properties that matched my needs. A big thank you from me!

Jonny · 22 May 2024

★★★★★ 5/5

Google

My partner and I are both fairly new to the UK, which can make finding a flat particularly difficult. Adele made finding our dream home not only easy, but actually remarkably pleasant! From our first meeting, she really listened to us and genuinely understood what we were looking for. She took the stress out of viewings by scheduling multiple appointments in a day and taking me around herself. She even arranged for a last-minute second viewing when I couldn’t decide about a particular flat. Even though I sometimes bombarded her with questions, I never felt like a burden. When it came time to make an offer, I felt like Adele and Joe both totally had our back. They were both super communicative and made sure we were getting everything we needed. Unlike many agencies in London, we also never felt pressured to offer more money than we were able. I honestly could not be more pleased with this experience, and will be recommending Joe and Adele to everyone I know.

Morgan · 30 July 2020

★★★★★ 5/5

Google

Antony helped us move quickly to secure our dream flat in the heart of Dalston!

Roland · 15 August 2026

★★★★★ 5/5

Google

I was living in Munich and only had a week in London when I arranged to view some flats with Adele. She was incredibly helpful and arranged 4 viewings in the one night, which was perfect for the limited time available. She organised everything and drove around from flat to flat - it was so easy and stress free. When we got to each flat, she was very knowledgable about the local area and the amenities. I signed the contract and will move in soon for one of the properties that Adele showed me. The process of signing documents and getting everything finalised was really easy using the online account and Adele was always available for a chat, or responding promptly by email. My girlfriend and I would like to thank Adele for making such a normally stressful task, easy and uncomplicated. We would recommend anyone looking for a flat in the area to get in touch with her.Adele was instrumental in helping us get a great deal that suited both us and the landlord.

Stephen · 29 July 2019

★★★★★ 5/5

Google

Cannot thank Adele and Joe enough for their help in finding a flat to rent. They were both really friendly which immediately made us feel comfortable. Adele showed us relevant properties that meant we didn't have to spend huge amounts of time searching and wasting time seeing properties that we wouldn't be interested in, and both her and Joe were incredibly prompt and responsive to all of our queries. Made the whole process much more painless than anticipated and now we can't wait to move in!

Vanessa · 29 July 2019

★★★★★ 5/5

Google

I have just moved to my second consecutive flat with Foxtons, which says how happy I was with the services provided. Adele Hand was the agent helping me and she was simply incredible. She quickly grasped the type of property I was looking floor and was able to find just the perfect one. I will surely go back to her if I need to rent again. Highly recommend talking to her if you need help in the Hackney area.

Pedro · 1 September 2019

★★★★★ 5/5

Google

Jake is such a friendly and understanding agent. He made viewings easy and comfortable and was more than willing to help, which made the whole experience of finding a property so much better. I would highly recommend!

Jiyoon · 27 July 2024

★★★★★ 5/5

Google

Well where can I begin? Kayla was so amazing and she cared so much about ensuring all my property needs was fulfilled. She was so helpful, understanding and kind. Honestly best person and very understanding. I have bad experience in the past with letting from other companies and they seem to be money hungry or rush you. However Kayla isn't like that. She is people focused and delivers a service like no other. Absolutely fantastic. Kayla is one of your best assets. We need more people like here at Foxtons. I hope she goes a long way.

Imran · 24 December 2023

★★★★★ 5/5

Google

Michael Rogers was very attentive, working late hours to make our rental property go through. I would highly recommend him, and he’s made something very stressful (renting in London) feel almost simple. I highly recommend his service.

Becca · 22 May 2024

★★★★★ 5/5

Google

Jake Boateng was absolutely brilliant in my house hunt. He was empathetic, gave a lot of thought and attention to the kind of property I was looking for, and extremely proactive in finding the right property for me.

Yousef · 22 April 2024

★★★★★ 5/5

Google

I was looking for a 1 bed in east london and worked with Jake who was highly professional and an absolute gentleman from start to finish. I spoke with jake on the phone after registering interest in a property and was brought to 2 great …

Malachy · 13 April 2025

★★★★★ 5/5

Google

My partner and I's experience of house hunting with Foxtons, and in particular Nashe, was brilliant. We got the sense that Nashe made it her personal mission to find us our property and put in the time and effort to make it happen. She took …

Benjamin · 13 April 2025

★★★★★ 5/5

Google

Jake was unbelievably amazing with selling our flat in Hackney! It was always positive and very smiley and never doubt it would manage to sell it, even with a market a bit stagnant at that point. I would highly recommend Foxtons Hackney, the quality of the service is worth the little extra fee we paid compared to other agencies. Also James which manages the Hackney office was keeping us updated on the sale and always answering our calls and emails. Thank you so much you all!!!!PositiveProfessionalism

Silvia · 26 August 2023

★★★★★ 1/5

Google

Absolute disaster of an agents :( I tried to be so polite and understanding, but their agents just don't care, disrespectful to my time and are soooo painfully slow. With all the issues we have even my landlord decided to switch to another agency. I will also never rent from them again. Avoid to save the nerves. They do not uphold their company mission and create bad reputation for a whole industry. I know there are good companies and agents, just not this one.

Matvei · 25 July 2024

★★★★★ 5/5

Google

“Last year, I had the pleasure of working with Nashe Moyo from the letting department at Foxtons Hackney. She was incredibly kind, patient, and respectful. She showed me several properties with genuine care. Although I didn’t rent one at that time, her politeness and professionalism brought me back. She tirelessly continued to help until I found the perfect rental. She’s truly a gem!”

Solim · 13 February 2026

★★★★★ 5/5

Google

Emilia was a fantastic help from start to finish. It was easy to organise viewings, she helped liaise with the vendor, and she helped to move the sale forward with the solicitors. Chris was also a great help.

Sam · 23 March 2024

★★★★★ 5/5

Google

Foxtons Hackney have been absolutely fantastic to work with as a first time buyer. I had super fast and responsive support from Emilia and James in particular. Emilia was there to show me the property multiple times, always accommodating my schedule. We were able to move very quickly too, going from viewing to under offer in less than 48 hours over a weekend, and then from there to close and exchange in only two months. Both James and Emilia were patient and detailed in explaining all the steps to me to make sure I have the full picture. Feeling very excited, thanks again to their team! You guys rock!

Sam · 30 June 2023

★★★★★ 5/5

Google

I recently had the pleasure of working with Jake Boateng at Foxtons Hackney Estate Agents, and I cannot emphasize enough how exceptional the customer service experience was. From the very beginning of our property search journey, Jake demonstrated an unwavering commitment to ensuring our needs were met and exceeded. Jake's professionalism and expertise were evident throughout the entire process. He possessed an in-depth knowledge of the local property market, which helped us narrow down our options quickly and efficiently. Moreover, his ability to understand our preferences and requirements was truly remarkable. Jake listened attentively to our needs, taking into account even the finest details, and presented us with properties that aligned perfectly with our criteria. I wholeheartedly recommend Jake and Foxtons Hackney Estate Agents to anyone seeking a reliable, trustworthy, and customer-oriented real estate agent. They truly exceeded our expectations and made our property search a delightful experience.

A · 30 June 2023

★★★★★ 5/5

Google

Hi there, I'd like to specifically call out Kayla for her amazing diligence and customer service. Although I have not decided to go with Foxtons on this occasion, my experience with Kayla was so fantastic that I have to mention it. My partner and I had a truly awful experience with Klaudia from the Foxtons Shoreditch branch where she wasted our annual leave to recommend us properties 1.5 times our max budget and in areas we specifically requested not to be shown. Kayla on the other hand completely changed my opinion of Foxtons. Her caring demeanour, her kind words but most importantly, she stuck to the brief and offered me so many options, called me on her time off and honestly if it wasn't for the fact we found somewhere else, I'm sure Kayla would've been the one to close the deal with us. I will remember this when it comes to buying in the near future :) Thank you so much Kayla.

Elizabeth · 30 June 2023

★★★★★ 5/5

Google

Michael Rogers was simply wonderful. He made the process of finding a short-term lease so smooth. After that, he guided us (as Americans) through the process. Ask for Michael Rogers.

A · 22 May 2024

★★★★★ 5/5

Google

Great experience renting with Foxtons - Nashe has been super helpful every step of the way for a seamless move. Would highly recommend!

Sophie · 18 October 2025

★★★★★ 5/5

Google

Foxtons Hackney acted very quickly in identifying our key criteria for our ideal home and provided several suitable locations for us to go and see. A large of part of this was down to Rav who is very personable and got a great understanding of our needs. A pet peeve of mine is for an estate agent to let you into a property and just wait for you to finish, Rav was there to offer his opinion, point out key features and welcomed our feedback in order to further narrow down our search. Will happily use Foxtons and Rav again

Chris · 31 January 2023

★★★★★ 5/5

Google

Nashe was a superstar for us throughout our search. She was so friendly, knowledgeable and kind. Her communication was really fantastic. We would highly recommend!

Ed · 13 August 2025

★★★★★ 5/5

Google

I'd love to give Kayla John a huge 5* shoutout at Foxtons! Thank you Kayla for going above and beyond in helping us view our future home... You worked outside of hours and even gave us a lift there and back, not to mention your bubbly personality that made our viewing experience really fun and comfortable. You also made us feel like you were really rooting for us getting the home of our dreams and I know you worked hard behind the scenes to make it happen so thank you thank you thank you - you've been an absolute star (5 stars in fact!). Vanessa and Alessio

Vanessa · 3 September 2022