Trusted Agent profile · London

Foxtons London reviews

4.3

★★★★★ Great

392 reviews across 1 platform

54 The Mall, London, W5 3NE

Part of Foxtons, see every office.

Foxtons's office in London, at 54 The Mall, is rated 4.3 out of 5 across 392 reviews on 1 platform, including 392 Google reviews rated 4.3.

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4.3 / 5

392

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

1/5

Google

Pushy company.I told them I would not use them Spring 23,they rang me again today. When I told their agent I was using someone else & that they were pushy I thought his response was unprofessional.

Miss · 23 September 2023

Agent replied · 25 November 2023

We aim to deliver a level of service which delivers the best outcomes for our customers. We’re very sorry to hear you feel our service has fallen short. If we have not met your expectations, please let us know at social@foxtons.co.uk as we are always striving to improve our service. Kind Regards, Rupert

5/5

Google

Thanks to Chris Cooper from Foxton, you were very attentive and helpful, despite the fact that we are not an ordinary client. Very pleased with your work.

Igor · 2 March 2023

5/5

Google

Mohammad Hameede was my letting agent and he was incredible. Very friendly and really made the extra effort to help us find our new home.

Evan · 1 May 2023

5/5

Google

From the moment I called and enquired for a property, up to the acceptance of the offer, this lad, Harry Thorne has been very helpful and accomodating. A pleasure to deal with. Knows his stuff and tries to answer every queries in detail. Fab job!

Balbonicus · 29 July 2019

4/5

Google

Very useful for me and my girlfriend to be able to view about 7 places to rent in just a few hours since we had to come down from Manchester, saves having to come on multiple days. We had some miscommunication with attempting to change move in dates but all solved by Ollie for a fairly smooth move in.

Joseph · 15 January 2020

Agent replied

Thank you for taking the time to share your review Joe. We're pleased to know that Ollie helped to make your moving process as smooth as possible. Best wishes to you in your new home!

4/5

Google

Although we didn’t end up buying through Foxtons, we’ve received great service during our long search. Tatiana was always showing nice properties and being patient with our busy calendar and our little girl messing around. Very professional state agent that I would definitely recommend.

Carolina · 29 July 2019

5/5

Google

I had the chance to discuss some properties with Bianca Prozsa from the sales team in a very difficult real estate market trend situation (Q3 2023) behind any expectations around the UK. She has been very professional, calm, patience and intelligent. I've rarely met young talented people with this attitude and values in many years of entrepreneurship, that will definitely only bring great future career development.

Francesco · 13 August 2023

4/5

Google

I've had a great experience with this Foxtons office. Nice people, nice properties. Special thanks to Victoria B for being so helpful and flexible! The only thing is the agency fee, which is far higher than anywhere else - hence the 4 stars.

Balázs · 29 July 2019

5/5

Google

As a relocation agent we work with many estate agents, I must say the level of support and flexibilty we were shown by Juliano was fantastic! thoroughly recomend Foxtons.

Leonia · 30 July 2022

5/5

Google

Rooheen is a professional and responsible agent and showed us a flat in very suitable conditions.

Chloe · 23 September 2023

5/5

Google

Thank you Andrew for helping us find our dream home. The service is very professional and responsive. We also find the other Foxton recommended services, such as mortgage broker and insurance advisor, very helpful. You have made our purchase so much easier.

Peter · 29 July 2019

4/5

Google

Although we didn’t end up buying through Foxtons, we’ve received great service during our long search. Tatiana was always showing nice properties and being patient with our busy calendar and our little girl messing around. Very professional state agent that I would definitely recommend.

C · 25 August 2017

5/5

Google

I cannot thank Tatiana enough for her commitment and determination in helping me trying to find the perfect property . She has never let me down and she has been fantastic keeping me up-to-date. Thank you for all your help Tatiana.

Laura · 29 July 2019

5/5

Google

Tom, thank you ever so much for all your amazing support and advice. The team at Foxtons has been brilliant especially you!

J · 26 March 2024

Agent replied · 23 August 2024

Hi, J! Thank you for your review. Sophie, Foxtons Ealing Estate Agents Get it done with London’s number 1!

4/5

Google

Miriame Eshtehardi managed the sale of my flat professionally & efficiently. I particularly admire the “ no nonsense attitude”. Whilst the staff are able to deliver, Foxtons are extortionate with their fees for sales & lettings.

Bicky · 2 January 2025

5/5

Google

Paul Axon has been looking for a renovation project for me for about one year. It seems that whenever an opportunity arises Paul is on the phone, arranging viewings, answering my queries etc. He is a credit to Foxtons.

Barry · 29 July 2019

5/5

Google

Fantastic experience with Foxtons, most recently Jan Bahd in Lettings was super efficient and let my property within days. The follow up and the paperwork was seamless and Jan was available throughout to handle every query. Thank You Charlie

C · 29 July 2019

5/5

Google

We highly recommend Juliano! We couldn’t find our new place without Juliano’s help. Specially thanks to Juliano giving us great viewing experience.

Esther · 3 September 2022

5/5

Google

I was very impressed with the level of professionalism, proactive approach and how personable Andrew from Foxtons was. The virtual system is also very impressive as I was able to see exactly how viewings were going and feedback from viewings. Along with this Andrew always made time to get back to me when I made contact. As a landlord looking to let out my property I received top quality service.

S · 30 July 2022

5/5

Google

Rooheen Ebrahimi is super helpful and professional, he is definitely your go to guy for apartment hunting.

Resee · 31 January 2023

5/5

Google

Rooheen Ebrahimi is super helpful and professional, he is definitely your go to guy for apartment hunting.

Remi · 29 January 2023

5/5

Google

Fantastic experience with Foxtons, most recently Jan Bahd in Lettings was super efficient and let my property within days. The follow up and the paperwork was seamless and Jan was available throughout to handle every query. Thank You Charlie

C · 31 July 2016

5/5

Google

Angat from the lettings department recently went above and beyond in our property search. During the COVID-19 lockdown, many letting agents were unresponsive, but Angat did everything to try and find us a property. We put in a few offers through Angat, which unfortunately were not accepted due to us having a dog, but nonetheless Angat tried very hard each time. In the end, we did not find our property through Foxtons, even though my husband and I were really hoping that we would so that Angat could earn his much deserved commission. The service that Angat provided was outstanding and I would definitely recommend him and therefore Foxtons Ealing too.PositiveResponsiveness, Professionalism

Candice · 24 August 2020

5/5

Google

Jessica is fantastic, she offers a perfect mix of professionalism and charisma. She made the oftentimes stressful job of looking for somewhere to live much more bearable.PositiveQuality

Lumen · 24 August 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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