Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI was searching for a property to buy for almost a year before I arranged to view a property with Sohrab Bassiri from the Marylebone and Mayfair branch. He is very kind, enthusiastic and knowledgeable about his job. He quickly understood what we were looking for and arranged to show us a flat that wasn't on the internet yet. He ticked every single enquiry that we had and helped us to find the perfect property in just a few days. He helped us through the whole process and kept in touch to make sure everything is ok even after we bought the flat. I recommend him if you want someone caring and experienced.
Sara · 30 July 2021
★★★★★ 5/5
GoogleOutstanding, professional, efficient and extremely hard-working team here - Many thanks especially to Charles, Jess, Nabeel and Sohrab in the Foxton's Marylebone Sales Team who were absolutely fantastic and are all excellent brand ambassadors for Foxtons.
Additionally I was very impressed with their detailed knowledge of the local property market, ability to generate a vast number of viewings (in the toughest property market we've ever seen, during the CoVID-19 Pandemic) and the incredibly helpful & technological "Online Portal" which allows you to view feedback, upload documents and have full transparency at all times.
Whether you're a seller or a purchaser, in my personal experience Foxtons will work tirelessly for you and will work in your best interests.
They make other local estate agents look amateur in comparison.
10/10 Highly RecommendedPositiveResponsiveness, Professionalism
Daniel · 20 June 2021
★★★★★ 5/5
GoogleFoxtons helped me find a flat while relocating from abroad. Edvin was very professional and helpful throughout the process and my experience was seamless and thoroughly enjoyable. I highly recommend!PositiveQuality, Professionalism
Anuj · 20 June 2021
★★★★★ 5/5
GoogleVenetia from Foxtons has been very helpful and supportive in following throw our first property in London! Thank you!
Guodong · 23 February 2024
Agent replied · 24 March 2024
Thank you Guodong Wang for your review.
Sophie,
Foxtons Marylebone & Mayfair Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
GooglePaul Declerck is assisting me in the the research of my new apartment. He's continuously in contact with me, always trying to get the best solution to suit my needs. I highly recommend him to anyone.
Andrea · 29 July 2019
★★★★★ 5/5
GoogleGreat working with Charles and the team on the sale of a property. Clear communication and extensive follow ups with all relevant parties to make sure transaction is concluded at the earliest. Very professional. Would recommend
Ashish · 29 July 2019
★★★★★ 5/5
GoogleI had a great experience with Foxtons. Edvin was very professional, helpful and responsive. The overall move in process was seamless. Would definitely recommend!
Hedda · 19 April 2022
★★★★★ 5/5
GoogleI had urgency to find a flat to start my new job in London and had to do it remotely due to COVID-19. The agent who helped me, Edvin, helped out in spotting a property that had all the prerequisites I needed and also helped negotiating with the owner.
He was very responsive to all my requests and always made sure I understood everything of the contract's terms and conditions.
Overall I'm extremely happy with the experience I had with Foxtons and I would use their services again if needed.PositiveResponsiveness, Quality, Professionalism
Lucrezia · 25 October 2020
★★★★★ 1/5
GoogleSome of the staff are ignorant and disrespectful, we were waiting at the reception for ages and were completely ignored by the girl sitting there, while she was talking on the phone with her friend not even acknowledging us.
Лусине · 25 August 2024
★★★★★ 1/5
GoogleFoxtons Marylebone have been extremely unprofessional and inmoral with me. On my lease contract, it clearly states that I would be notified in advance before my lease expired to check if I want to renew my lease BEFORE finding any other tenants. Two months prior my contract finished and while I was on holidays and without notifying me and without my permission, they came to show my flat and another person who put a deposit on it, while I never got the option of extending my lease as stated in the contract. They said they emailed me but that's simply not true and of course they cannot prove it when I ask them to do so. I never delayed a payment in my life and I treated the flat as my own and improve it greatly. This treatment was absolutely unfair and unprofessional. The worst is that they keep repeating that they sent me an email, lying to me without remorse or any ethics (they of course can't prove it because they never did) and just saying "sorry" the flat is now taken. Now it's still a month before my contract finishes and they still refuse to assist and amend their mistake. My advice, never go to them!
Andrea_Aleena · 11 September 2019
★★★★★ 4/5
GoogleWe had a wonderful purchase experience with Tom W-S at Foxtons Marylebone. Despite the fact that we were in London only intermittently, he made maximum use of our time and showed us flats within our criteria and others in the area as well. And he kept sending us update info as well as helping us to expand our search without handing us off to other colleagues. So despite the length of our search, with his perseverance, we did find our ideal flat.....
Ritesh · 29 July 2019
★★★★★ 5/5
GoogleThe staff, especially Audley who was present for the viewings, were really responsive and friendly. They gave amazing advice and was attentive to my needs. Highly recommend!
Lyanne · 22 January 2021
★★★★★ 5/5
GoogleEdvin was extremely attentive and professional in trying to help me find my perfect home, always communicating from start to finish I recommend 100%. Thank you
V · 15 March 2021
★★★★★ 5/5
GoogleEdvin was extremely attentive and professional in trying to help me find my perfect home, always communicating from start to finish I recommend 100%. Thank youPositiveResponsiveness, Professionalism
Vilma · 25 October 2020
★★★★★ 1/5
GoogleI strongly advise everyone to avoid renting with this agency. My husband and I have had an appalling experience with them, and we feel compelled to warn others. … More
Camila · 10 November 2024
★★★★★ 5/5
GoogleA great sales experience, led by Mohsen and supported by Marie. I would have no hesitation in recommending Foxtons Marylebone for sales and letting services in this portion of Central London.
Tom · 17 October 2024
★★★★★ 1/5
GoogleSlugs have more urgency
Z · 13 September 2025
★★★★★ 1/5
GoogleBad experience with short let and sales service
Sales commission is three times more than competitors yet I found their performance to be worse.
I discovered that the sales agent lied about doing viewings for my property I think so they could meet their viewings quota. Even with 40+ apparent viewings and an 8% asking price reduction I did not get a single offer in 9 months of advertising with them. After switching to another local agent with the property marketed at the same price I had two offers within a few weeks.
Despite paying a 30% fee short let management service foxtons failed to pay or notify me of council tax / Thames water invoices which were then referred to debit collectors who I then had deal with to resolve the issues. If you are considering short let I recommend using an AirBnb management company. Costs are lower (12% instead of 30%) and the profit / yield is much higher.
Sherief · 31 July 2017
★★★★★ 5/5
GoogleMy experience with Edvin was perfect. He is an amazing professional. I would recommend dealing with him.
Nuno · 19 May 2022
★★★★★ 5/5
GoogleI was very impressed with the service at Foxton's Marylebone. Sales Manager Charles Cutting was brilliant - highly professional, capable and results orientated. I was delighted with the outcome.
Suzanne · 29 July 2019
★★★★★ 5/5
GoogleWhilst the sale was slow, Giorgio and his team were knowledgeable and offered great advice. They also kept me informed throughout. The service provided was very efficient. Would recommend.
Wendy · 29 July 2019
★★★★★ 5/5
GoogleWorking with Edvin specifically was wonderful! My husband and I relocated to London from the US and he was extremely helpful throughout the entire process. He showed us a wide selection of properties and was in constant communication. We would definitely recommend working with him!
Catherine · 29 July 2019
Agent replied
Thank you for your great review, Catherine. We'll be sure to pass on your kind words to Edvin!
★★★★★ 1/5
GoogleAbsolutely worst service I have ever received from an estate agent. Unhelpful, slow, arrogant and incompetent. Fell victim of their own success - avoid at all costs.
Tried to rent out my flat with them. Took two weeks to respond to email asking to market it asap, refused to take keys on Saturday ("our office is only open for consultations on Saturday"), showed the flat to strangers with zero warning twice (catching me sleeping and in the shower), miscalculated my deposit and rent due back four times. All of this while claiming they are "best in class". Highest price and poorest service.
Ev · 16 March 2017
★★★★★ 5/5
GoogleEdvin was extremely attentive and professional in trying to help me find my perfect home, always communicating from start to finish I recommend 100%. Thank you
Vilma · 30 July 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
