Foxtons London reviews

★★★★★ 5/5

Google

We couldn’t be happier with the incredible service we received from Freya at Foxtons. From the very beginning, she was professional, proactive, knowledgeable and genuinely invested in helping us find the perfect home. Finding our dream flat in London felt like a daunting process, but Freya made everything so much easier. She listened carefully to what we were looking for, understood exactly what mattered to us, and guided us through every step with patience, enthusiasm and expert advice. Thanks to Freya’s hard work, responsiveness and determination, we found a flat that truly feels like our dream home. We’re so grateful for all her support and couldn’t recommend her highly enough. If you’re looking for an exceptional estate agent in London, Freya is absolutely the person you want on your side! Thank you, Freya, for helping make our dream a reality! ⭐⭐⭐⭐⭐ Murugan

Murugan · 19 August 2026

★★★★★ 5/5

Google

We recently completed a property search in London and worked with a lot of estate agents along the way ; Freya Sadler from Foxtons Marylebone & Mayfair was hands down the best professional we encountered! She was incredibly accommodating with our tight work schedules, super transparent and completely zero-pressure. More importantly, she genuinely took the time to understand what we were looking for in a home rather than just pushing a sell. If you’re searching for a property in the area, work with Freya: she is responsive, honest, knowledgeable, and an absolute pleasure to deal with!

Margaux · 15 August 2026

★★★★★ 5/5

Google

Working with Jasmine Hachem and Ryan Jolliffe from Foxtons Marylebone and Mayfair office was a fantastic experience. They were professional, knowledgeable, and always available whenever I needed advice or had questions during my apartment purchase in London. Their guidance and responsiveness made the entire process much easier. I’m very grateful for their help and would happily recommend Jasmine and Ryan to anyone buying property.

Anna · 13 March 2026

★★★★★ 5/5

Google

Foxtons have done a good job putting lots of effort into selling my property. Especially Jasmine and Mohsen who have been very helpful and strongly involved working really hard all the way through a very lenghty process.

Mariusz · 17 August 2026

★★★★★ 5/5

Google

We had a really great experience finding and renting our place with Ruben Wapnick! From the very beginning, he was incredibly helpful, friendly and reassuring. He really took the time to understand what we were looking for, drove us around to view different places, and always asked for our genuine feedback to make sure we found somewhere that truly ticked all our boxes. He kept us updated throughout the whole process, checked in on us and made everything feel really smooth and stress-free, while also making the whole experience enjoyable. We really appreciate all of Ruben’s help and would highly recommend him!

Vivienne · 18 August 2026

★★★★★ 5/5

Google

Huge shoutout to James at Foxtons! Absolute legend, made the whole letting process completely hassle-free from start to finish. Super responsive, clear, and genuinely top-tier service. Couldn’t recommend him enough!

XUELI · 20 August 2026

★★★★★ 5/5

Google

Ruben is very friendly and on top of everything. He handles everything very professionally, great communication, works very hard and really considers for what’s best for us.

May · 20 August 2026

★★★★★ 5/5

Google

Great experience with Foxtons! Ruben was an excellent agent professional, friendly, and very helpful in finding me the right flat. Highly recommend!

Marwane · 15 August 2026

★★★★★ 5/5

Google

Working with Maya was an absolute pleasure as we navigated our move to London from afar. She was exceptionally easy to work with and demonstrated extensive knowledge of various neighborhoods, helping us find the perfect fit for our needs. Maya went above and beyond by organizing virtual tours of the flats we were interested in and promptly addressing all our inquiries. When it came time to make an offer, she guided us through the process and provided invaluable insights to ensure our offer stood out. Maya made us feel genuinely cared for throughout the entire experience, and we highly recommend working with her and the team.

Mariel · 17 June 2024

★★★★★ 5/5

Google

I have recently sold my flat through Foxtons Auctions and the whole process has been streamlined and professional. The were transparent and open about discussions and feedback from the outset. I received a telephone call almost daily giving me an update on the viewings of the previous day and the feedback provided by interested parties. The online platform is easy to use and you can keep up to date with feedback and potential viewings. The service I received was not corporate in fashion; it felt bespoke, and I often joked with the team that it very much felt the whole of Foxtons was working solely for my flat. I thank the whole team, but a special thank you to Anne, Antony, Bronwyn, Kieran and Mohsen. There are many estate agents across the Marylebone and Mayfair area; if it is a personal and bespoke service you require, then I strongly recommend Foxtons.

Manveer · 20 May 2024

★★★★★ 5/5

Google

Venetia was ALWAYS available for my questions. Their responsiveness was incredible. If they didn’t pick up, they always call back later. Seriously. I purchased an old flat from an oversea owner who is not in London full time so it wasn’t a straightforward deal. A lot of waiting time of the documents and negotiation. But they helped me to get the the deal closed until the end. It was a quite experience for me as a foreign buyer. Thank you, Venetia and your team!

Grace · 20 May 2024

★★★★★ 5/5

Google

Bronwyn and the team have been absolutely amazing from start to finish. Bronwyn sourced a broad selection of properties, understood our needs, showed a selection of properties that met our requirements which ultimately lead to an offer being made. Bronwyn and the team managed the sale process very well, communicating effectively at every stage. The whole process was seemless. She shepherded the transaction to ensure a swift completion. I could not rate Bronwyn and the team highly enough.

CM · 12 June 2024

★★★★★ 5/5

Google

Rob Kipping was a real professional, great service, super helpful, friendly and a pleasure to speak to. Thanks for your help Rob!

Nicolas · 13 March 2026

★★★★★ 5/5

Google

Gianluca was absolutely amazing. I felt so taken care of from the moment we first spoke. I usually don't write reviews, but if anyone in London is looking for a flat to stay in and needs someone who will get it done Gianluca is your person. He's made the whole renting experience so seamless and I'm so happy I was able to work with him!

Leanne · 24 September 2024

★★★★★ 5/5

Google

Although we didn’t end up renting the property, We appreciate the time and the professionalism of Gerard H. He showed us around,friendly and professional approach all along . Thank you so much for meeting us and spend time together.

Massimiliano · 18 August 2026

★★★★★ 5/5

Google

Ehsan Nesari I highly recommend estate agent Ehsan Nesari. He went above and beyond to find me a fabulous flat that exceeded my expectations, even outside his usual area. He didn’t try to push me into flats that weren’t a great fit and instead devoted extra time to my search. Professional, responsive, and genuinely helpful throughout, a great experience from start to finish.

Patricia · 13 January 2026

★★★★★ 5/5

Google

Ruben Wapnick made the experience great and very smooth. We are very excited with our new apartment!

Luis · 21 August 2026

★★★★★ 4/5

Google

Marie A-Galka was very supportive and helpful in what should have been an easy purchase with a small chain but encountered lots of issues with bridging loan which took an age to resolve. Marie kept all parties informed and worked over and above to help things move along to exchange and final completion. We at last have the keys and looking forward to redecorating and then finally move into the property.

David · 27 April 2025

★★★★★ 5/5

Google

Working with Olivia was truly a breath of fresh air. From our first conversation, I felt completely taken care of and at ease, even when things got a bit complex. Olivia was my main point of contact and dedicated a great deal of time and care to every detail, always going above and beyond without hesitation. Whether clarifying procedures, or simply addressing my concerns with genuine empathy, she was there every step of the way. I felt understood and valued throughout the process, and I can wholeheartedly say that such kindness and dedication are rare to find. Thank you so much, Olivia!

Kira · 28 October 2024

★★★★★ 5/5

Google

Harriet McInnes from the Marylebone and Mayfair Sales team was amazing! We had a very awkward seller and she problem-solved to the bitter end. Can't recommend enough.

Joanna · 17 August 2026

★★★★★ 1/5

Google

AVOID FOXTONS AT ALL COSTS!!! After over 100 email exchanges, dozens of calls, and being ping-ponged between 5+ managers, my flatmates and I were finally able to get out of our lease... but only after 6 months of constant escalation that was not being taken seriously. The level of gaslighting and disregard for tenant health and safety at Foxtons is shocking. Despite repeated reports, Foxtons delayed action, deflected responsibility, and passed us from person to person with no resolution. Basic habitability issues (mice, mould, structural damage, doors that wouldn't lock, etc.) were treated like minor inconveniences. It took formal breach notices, council involvement, and legal escalation before anything meaningful happened and even then, communication remained slow and dismissive. I have never experienced such an unprofessional, unresponsive, and frankly an unethical letting agency. If you value your health, time, and sanity rent literally anywhere else.

Holly · 13 February 2026

★★★★★ 5/5

Google

Jorge was fantastic!! He truly went above and beyond to listen to our needs and wants and then within one day was able to show us everything we had hoped for. He made the process seamless and smooth and we are so grateful for all he helped us with.

Lauren · 13 June 2024

★★★★★ 1/5

Google

Do not rent from these people under any circumstance. They literally have stolen our $1500 security deposit after agreeing that they owe us the money. The woman we are nominally supposed to work with, Courtney, has not responded to 20 emails or calls. There is another gentlemen David who periodically tries to help but is also generally unresponsive. If you do business with this organization, my advice is to assume any deposit money you give them will not be refunded. Sad and unethical but true. On an even unhappier note, the flat that we rented had a broken oven and sink the entire time we were there and they never fixed it, apologized, or even responded to requests to address it. Incredibly poor business.

Sundeep · 2 September 2021

★★★★★ 5/5

Google

A huge thank you to Bronwyn and the Foxtons team for facilitating the purchase of my first flat. Bronwyn attentively listened to all my requirements and tailored our viewings to find the perfect place. The process was seamless and efficient from the beginning. I highly recommend their services!

Sasha · 12 June 2024