Foxtons London reviews

★★★★★ 5/5

Google

I had dealings with Jas and Salim for over a year. They were very professional, efficient but were flexible enough during the many protracted stages of the process to enable the sale to go through...and it was protracted! They kept both myself and the seller on side with their pragmatic and dogmatic approach, without which we would never had made it through.

Suzie · 4 September 2019

★★★★★ 5/5

Google

My partner and I were buying for the first time, and to be honest we were filled with apprehension. It’s almost a rite of passage, you can’t tell anyone you’re looking to buy without them reeling out some horror story that *almost* puts you off. But I’m glad to report that we had a great experience with Foxtons. Lauren understood what we were looking for, in fact we ended up buying the first place she showed us. We also went through Foxtons to get a chartered surveyor and a conveyancer, and while it was more expensive than the cheapest option on Google, the service was impeccable. Jas & Lauren stayed in touch throughout the entire process, answering any and all requests, offering advice when needed and ultimately providing a smooth and efficient experience. A great service, thank you both!

Ines · 30 July 2022

★★★★★ 5/5

Google

Lauren Stevenson, Excellent Service A big thank you to Lauren. She was great to deal and hir approach was very professional. I would recommend hir for any property needs. Thank you, Abdul

Baig · 18 July 2022

★★★★★ 5/5

Google

I have not had much experience of dealing with Estate agents but I chose Foxtons at Shepherd's Bush because they were in the vicinity of the flat I was selling.I don't live anywhere near London so I was dependant on Foxtons doing a good job with the sale.Lauren who I was dealing with made contact regularly by phone as to progress and to enquire if I was ok.It was great when I was able to eventually meet her at the flat.When the Grant for Probate came through the sale was able to go through smoothly without a hitch.Thank you Foxtons.PositiveResponsiveness, Professionalism

Judith · 20 June 2022

★★★★★ 1/5

Google

If I could have given 0 I would, 0 professionality waiting on house to be repaired from 2 years, nothing as changed and the problem just got worse, agent gabby caesar tottaly unprofessional, we have to move out because the flat is basically falling to pieces.

Luca · 19 October 2024

★★★★★ 5/5

Google

I had an amazing experience with Samantha. She was so professional and so informative. She helped me to come to perfect decisions on every step. Very comfortable experience.

Yashvi · 24 January 2024

★★★★★ 5/5

Google

Wow! Big thank you to Tristan Tyrie for going that extra mile for us and funding us our perfect home. Thank you for your advice, professionalism and patience! It was a real delight to work with you and your team! Best Regards, Natalia

Natalia · 29 July 2019

★★★★★ 5/5

Google

Curtis Downey from Foxtons was extremely helpful in providing us a step by step guide to renting a place in london! His patience is greatly appreciated!

Sean · 24 January 2024

★★★★★ 5/5

Google

Great experience, Charlie is very professional and efficient .

Aaa · 11 September 2019

★★★★★ 5/5

Google

Having never rented before with Foxtons and being I can safely say the service we have got from Jordan Milne and the team over at the Shepherd's bush branch has been nothing short of exemplary to say the least.

Yussef · 29 July 2019

★★★★★ 5/5

Google

“Olivia from sheperds bush was very supporting with our search, showed up on time to the viewings and actually listened. Very recommend.”

D32zy · 24 January 2024

★★★★★ 5/5

Google

Service from Jas and the team was excellent - quality advice and always responsive leading to an efficient and well run sale process.PositiveResponsiveness, Quality, Professionalism

Colin · 20 June 2022

★★★★★ 5/5

Google

Me and my partner have recently started renting a property together and Curtis from Foxtons has been amazing throughout the whole process! From finding us a home to answering every question we had! He’s been incredible, thank you!

Charlie · 16 October 2024

★★★★★ 5/5

Google

I have been in contact with several Foxtons agents and the truth is that the treatment has been excellent, especially Jordan Milne from Shepherds Bush who has been attentive to our needs at all times. Thank you so much

Pedro · 26 November 2016

★★★★★ 5/5

Google

Mark Nockles was a fantastic agent when selling our flat last year in Hammersmith. He kept us regularly updated with progress on the sale and negotiated a great price for us, thanks Mark for all your hard work

Tracy · 30 January 2017

★★★★★ 5/5

Google

Mark Nockles was a fantastic agent when selling our flat last year in Hammersmith. He kept us regularly updated with progress on the sale and negotiated a great price for us, thanks Mark for all your hard work

Tracy · 31 July 2016

★★★★★ 5/5

Google

Annabelle Bent has been the most helpful letting agent I have ever worked with. She has consistently been there for help and support in finding a new property to let. Would highly recommend her!

Sonia · 29 July 2019

★★★★★ 1/5

Google

Very poor service by George and Akshay. Didn't turn up for valuation, they rearranged and didn't turn up again.

Tyrone · 13 May 2025

★★★★★ 5/5

Google

I had a great experience with Samantha. She helped us through and through. I certainly recommend her.

Giulia · 24 January 2024

★★★★★ 5/5

Google

I have found Foxtons useful to work with. Salim my estate agent has been very helpful in liaising between the sellers and myself. Also recommended a good solicitors who I have been happy working with. Salim has helped to make the sale as efficient and easy as possible

Sorcha · 15 December 2019

★★★★★ 5/5

Google

Curtis was so helpful!! Excellent customer service

Gabriel · 24 August 2023

★★★★★ 5/5

Google

We've had a really good experience with Foxtons so far. Jenalyn spent an evening with us showing a range of properties both in and around our preferred location. We ended up going for a property in an area we would never had thought to look had Jenalyn not spent the time showing us different types of property/locations we could get for our budget. Once we made the offer on our flat the process was complete within a few days, documents and references were all done online which made everything so much easier.

Amy · 29 July 2019

★★★★★ 1/5

Google

Absolutely appalling company! Avoid at all costs!! Pushes you hard into making an offer by probably faking the fact that a counteroffer is on the table. Then lets you sign several versions of a contract with different reasons, makes you pay their outrageous fee of 420 plus deposit, assuring you that the landlord will "sign tonight" only to tell you a week later that there was a counteroffer by another agency and that you have to "match" it. Seriously? Nothing but a joke. What kind of business model is that. Apparently they do not have any proper relationships with their landlords. Save your time and your money and deal with real agencies. This would be 0 out of 5 stars if possible. Avoid at all costs.

Steffen · 29 July 2019

★★★★★ 5/5

Google

I have used the Foxtons in Shepherds Bush since its opening for letting my properties in this area. I have been very pleased with the service I have received from the letting department of this agency and particularly from the manager, Annabelle. She has always given me the best advise on the set up of the property for getting the highest rent and with her active team I have received good quality tenants for my properties. I have recommended them to my property owner friends.

Yousef · 29 July 2019