Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHad a really great experience with Ellie Bowers at Foxtons, we gave her a really short time frame to find a rental property and she produced some really good results. Despite not ending up moving into one of the properties we were shown I couldn't recommend Ellie or Foxtons enough as she was very professional, did a great job and helped us greatly with our search, thank you!
James · 29 July 2019
★★★★★ 5/5
GoogleWhile we ended up renting a home in a different neighborhood, my wife and I wanted to make sure to share a positive review with this agency, *especially* with Reem Ayoubi. We visited several homes with Reem and her attention to detail is fantastic. She is such a great listener and it could be felt as each home we visited was better than the previous. The top home she located to us was a extremely close second, losing only to the fact that we had simultaneously fallen in love with a different neighborhood. We wish Reem all the best and want to sincerely thank her for the undivided attention she gave us - and - for being very sweet with our young daughters.
TT · 30 July 2020
Agent replied · 30 July 2023
Thank you for taking the time to share your experience with us! We strive to provide a personally tailored experience to all of our customers, and it's great to know that Reem delivered this so exceptionally during your property search. We hope to work with you again in the future.
★★★★★ 5/5
GoogleGuy Evans and his team were tireless in getting our flat sold, bringing us offers from no less than three different parties, and seeing a stressful and complicated sale through to fruition. Guy was extremely cool headed and supportive, and I know his team worked doggedly to sell our flat as quickly as possible - thank you to James Cotton and Oliver Sharp. I would highly recommend them.
Sarah Moore
Sarah · 31 July 2016
★★★★★ 5/5
GoogleWe have recently rented a place with Foxtons Fullham Broadway. The initial experience so far is very positive and our agent (Alex W) is always responsive and replies to our questions/requests promptly. The tenancy tracker app allows you to raise issues to the property manager and they take care of any problems you might face when entering the new property (property conditions, communication with landlord, etc). Completely recommended if you are looking for a place to live in London!
Carles · 28 March 2024
★★★★★ 5/5
GoogleI had a great experience being shown a couple of properties by Steven Rowland. Steven is very professional, knowledgeable and personable. As an American looking to purchase my first property in London, he explained the buying process and how it differs from real estate in the U.S. 5 Stars all the way.
John · 30 July 2022
★★★★★ 2/5
GoogleCame here with my partner two months ago and took the time to go in personally to talk to them - something rare nowadays since everyone emails. Gave them our budget and all our information/ preferences and they said they'd contact us within half an hour. They never phoned and completely wasted our time. Good customer service goes along way and we felt completely ignored when we were trying to find an apartment for rent in a week. Been the year prior to them too and they showed us the worst places to live.
Elisabeth · 13 December 2019
Agent replied
Hi Elisabeth, very sorry to hear this, our agents are usually very prompt when returning calls. We would love to help you with your property search. If you are still looking to rent an apartment, please call our Fulham Broadway office on 020 7565 4000 and they will be more than happy to help you. Thank you.
★★★★★ 5/5
GoogleWhile we ended up renting a home in a different neighborhood, my wife and I wanted to make sure to share a positive review with this agency, *especially* with Reem Ayoubi. We visited several homes with Reem and her attention to detail is fantastic. She is such a great listener and it could be felt as each home we visited was better than the previous. The top home she located to us was a extremely close second, losing only to the fact that we had simultaneously fallen in love with a different neighborhood. We wish Reem all the best and want to sincerely thank her for the undivided attention she gave us - and - for being very sweet with our young daughters.
Leica_i_see_it · 4 September 2019
Agent replied
Thank you for taking the time to share your experience with us! We strive to provide a personally tailored experience to all of our customers, and it's great to know that Reem delivered this so exceptionally during your property search. We hope to work with you again in the future.
★★★★★ 5/5
GoogleI wanted to express my great gratitude with Alex Cima and his team at Foxtons Fulham Broadway. In addition to their professionalism, the overall experience was faultless. Thank you. Regards, F.
Frederico · 4 October 2019
Agent replied
Thanks Frederico, we will pass your praise on to Alex.
★★★★★ 5/5
GoogleI've been seriously impressed by the hard work and dedication of Eric Curless throughout the process of finding and purchasing my property in Parsons Green. From his initial enthusiasm showing me properties and genuine interest to beyond completion, Eric has been brilliant! I couldn't ask for more.
Ben · 30 July 2022
★★★★★ 5/5
GoogleFantastic support from Alex Cima who helped me find a place in record time. Nothing but good things to say about the whole experience, will definitely recommend both Foxtons and Alex to all my friends and colleagues! (I already have!)
Amazing platform as well, all paperwork, agreements and issues is managed digitally directly on their website. Just amazing and smooth all the way from viewing to receiving the keys.
Thanks again Alex & Team!!
Mark · 30 July 2020
Agent replied
We are delighted to read that you have received such fantastic service from start to finish from Alex, and that you have found our website so useful and easy to use. Thank you for your kind review, and best wishes in your new home!
★★★★★ 5/5
GoogleWe recently had the pleasure of working with Alex W. and I cannot recommend him enough. He knows the area very well and everything he showed us was spot-on. He was very professional, attentive and replied quickly to any queries we had. We will definitely reach out to him when we are next searching.
Berkin · 4 February 2025
★★★★★ 2/5
GoogleI had a quite disappointing experience with Foxtons in Fulham Broadway when I engaged them to sell a property. They lost the keys to my property and never bothered to respond when I asked them to cover the cost of a new set. Several times they crossed communications amongst each other internally, sending at times conflicting messages - which is not a huge problem per se but does not give much confidence in their internal coordination. Most concerning was that the estate agent explicitly agreed to certain sale conditions to close the sale only to say they were not acceptable in UK real estate at the very last minute (which he had failed to mention in the prior 2 months of negotiations). While the sale was successfully concluded, I would not recommend Foxtons - and if you have no other choice, please do pay extra attention and carefully document your exchanges.
Giovanna · 31 October 2023
★★★★★ 1/5
GoogleDefinitely an agency to avoid. We have been manipulated and ignored when there were problems. They have done mistakes which costed us a huge quantity of money. They collaborate with suspicious criminal landlords. Run away.
Rossi · 11 July 2024
Agent replied · 8 December 2024
Hi Jack Red Braves,
We take client complaints extremely seriously and always investigate them fully; please do reach out to “social@foxtons.co.uk” so we can investigate this matter further.
Best,
Sophie
★★★★★ 5/5
GoogleEric Curless is absolutely great! A very knowledgeable and charming person to deal with. From my initial enquiry through to viewings, Eric was professional, courteous and reliable. Would 100% recommend Eric - he is a great ambassador for Foxtons.
Annabel · 1 April 2023
★★★★★ 5/5
GoogleBradley Deadman was amazing throughout our flat sale. He was very pro active at all times and always extremely helpful, friendly and positive. Highly recommended ! Louise
Louise · 29 July 2019
Agent replied
Hi Louise, thank you very much for leaving your feedback. We'll be sure to pass on your kind words to Bradley!
★★★★★ 5/5
GoogleI have had bad experience in the past with Foxtons, so i really wasnt looking forward to working with them again. HOWEVER... Bradley made it so easy. He was great at communicating, always there to answer my queries, listen to me rant and provide updates and feedback regularly :)
It was great working with Bradley to sell my property.
Shima · 29 July 2019
★★★★★ 1/5
GoogleDefinitely an agency to avoid. We have been manipulated and ignored when there were problems. They have done mistakes which costed us a huge quantity of money. They collaborate with suspicious criminal landlords. Run away.
Jack · 25 June 2024
Agent replied · 24 August 2024
Hi Jack Red Braves,
We take client complaints extremely seriously and always investigate them fully; please do reach out to “social@foxtons.co.uk” so we can investigate this matter further.
Best,
Sophie
★★★★★ 5/5
GoogleSiobhán from Foxtons Fulham was an absolute dream to work with! She was able to really understand what I wanted and helped me in finding my dream place. Such a lovely approach and was always on the other end to help answer any questions that I had.PositiveResponsiveness, Quality, Professionalism
Simona · 10 January 2022
★★★★★ 5/5
GoogleI would like to thank you Henry and his team for the excellent service. Henry was very patient and follow up my requests in a professional manner. I would definitely recommend their service!
Wing · 26 August 2023
★★★★★ 5/5
GoogleSuccessfully sold my flat through George and his Foxtons Fulham Broadway Sales team colleagues. Superb at getting a huge quantity of viewings in through the doors quickly. The online account they set up is great for tracking viewings, feedback and offers at your convenience. George’s advice was measured, practical and realistic - both when setting an asking price and when negotiating offers. Would definitely recommend.
David · 25 July 2024
★★★★★ 5/5
GoogleThey couldn’t have been more helpful and kind, Bradley Deadman is definitely the more persistent and hard working estate agent I’ve ever met. Thank you!
Tatu · 9 March 2020
Agent replied
Thank you for the review! We are pleased that you have found Bradley to be so hard working and helpful during your time working together.
★★★★★ 5/5
Googlei saw a couple flats with molly in sales and she was amazing from beginning to end. was really keen to show me places she knew i would like and checked in with me at every stage, it was like having a friend in the process with me! she made viewing flats a pleasure rather than a chore and i would recommend her to everyone. she was really determined to find me a place i would love and my customer experience was great
Coco · 1 September 2023
★★★★★ 1/5
GoogleMy flatmate and I had to deal with 6+ different property managers in a year of living in the area. They didn't care about our wellbeing whatsoever (didn't have hot water for 3 weeks), ignored our calls/emails and took ages to get our deposit back. So glad we live somewhere else and never have to deal with them again.NegativeResponsiveness
Emily · 25 August 2022
Agent replied · 30 July 2023
Hi Emily,
The only records I have been able to locate for you are from 2020-2021, i'm sorry that your experienced was not as expected and I hope you can appreciate that this was at the height of the pandemic with government restrictions in place.
Kind regards
Nick
★★★★★ 5/5
GoogleCharlie was refreshingly helpful, charming and attentive with our search for the right place to live! Would highly recommend him for future work!
Kam · 25 January 2020
Agent replied
We are glad to know that you have received such excellent support from Charlie, thank you for the review and recommendation!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.