Trusted Agent profile
★★★★★
188 reviews across 1 platform
390-392 Garratt Lane, London SW18 4HP
Part of Foxtons, see every office.
Foxtons's London office at 390-392 Garratt Lane is rated 4.6 out of 5 across 188 reviews on 1 platform, including 188 Google reviews rated 4.6. Checked 9 October 2026.
Every review we hold for the London office, from every platform, shown as written. First names only.
1/5
GoogleWorst agents I’ve ever dealt with. Left homeless for 3 weeks after our landlord took his property off the market the day we moved in. All Foxtons could suggest was “maybe find a hotel for a few nights”. Took nearly a month to get our money back, no communication from agents and saw the property back on the market a few weeks later. Fees were also dearer than almost every other agent we met with.
5/5
GooglePoppy was great to work with, she was very fast and efficient at; finding us a property that exactly met our search criteria, arranging times and showing us through the property and speaking to the property manager and ultimately securing us the property. All in under a week! Highly recommend Poppy!
5/5
GoogleMy family and I have just completed a purchase with Foxtons and really can't recommend them enough! All the staff involved in our search were extremely helpful, approachable and went the extra mile to show us properties that matched our criteria. Helen-Louise was particularly lovely to work with and we're really grateful for all her hard work to make everything run as smoothly as possible. Thanks again from the Godfreys!
5/5
GoogleDuring my property search, I met several different agents from several Agencies but Poppy from Foxtons Earlsfield was so far the best. She is brilliant, talented, got a great attitude and also she listened to what I said and wanted! I would recommend her to anyone looking to rent a property
5/5
Google‘Frank and the team at Foxtons are amazing. They are always happy and it’s great to see the business at Foxtons earlsfield doing so well. Keep up the great work guys! ‘
5/5
GoogleJust a quick thank you to Tom who took me around a few properties recently - he took the time for questions and put me in touch with a mortgage advisor.
5/5
GoogleEmily has been great with our search to date, she has spent loads of time showing us properties and also learning from what we want as our search progresses. She hasn't been pushy and has been honest about what we can get in our budget. She helped a good friend buy her property and has been great with us to date, I couldn't recommend her more.
5/5
GoogleJack Rowe has been a great help with our house hunting process. He listened to what we really wanted and was persistent in aiming to match our needs with the properties on offer. Once an offer was accepted he has been proactive at moving the process along wherever possible and helpful in liaising with the other party. We highly recommend Jack for the flat buying process.
5/5
GoogleTom Conlon was great. Understood what I was looking for and found the perfect property for me. Kept in contact throughout the journey, making it a very stress free purchase!
5/5
GoogleAmazing costumer service, thanks to Poppy very professional, amazing smile, very welcoming, even when we arrived a bit late, she took the time to show us around, answered all our questions, gave us all the informations needed, would definitely recommend them to anyone looking to rent. Thank you
5/5
GooglePoppy was extremely helpful throughout the whole process, she was in regular communication with us regarding the situation and made us feel secure that she was doing her best to meet our demands! We couldn't have asked for more in terms of professionalism and willingness to help.
5/5
GoogleHave got nothing to say but positives about my experience at Foxtons Earlsfield. Poppy was fantastic to work with from start to finish. Always around to help with questions about our tenancy and stayed in touch with us constantly throughout our application for the property. Thanks!
5/5
GoogleWe recently engaged Foxtons Earlsfield to help us with our search for a rental property. Our case was handled by Poppy Hopkinson - I don’t then I have ever met a more professional and proactive lettings agent. Thank you Poppy for all your hard work!
5/5
GoogleMuhammad has been incredibly helpful in our hunt for our new apartment. He has found us a lovely apartment within our budget. Communication has been prompt and clear.
5/5
GoogleEmily Jolliffe is a fantastic negotiator. Buying a property is incredibly stressful and time consuming. I couldn't be more impressed by Emily Jolliffe really took on board my search criteria and really worked hard to try and find the right property. I haven't experienced that level of proffessionalism and effort with any other agent. I have recommended her to friends when they were looking to buy.
5/5
GoogleI cannot speak highly enough about the excellent service I received from Foxtons Earlsfield. Trying to sell my flat had become a very frustrating process until they took my property on. Very special thanks must go to Imran Ali. He was so helpful in finding the buyer and supporting me throughout the whole process to completion. I would highly recommend engaging with the staff at this office because they will give their all to meet your requirements.
Thank you for your review Martin, we're pleased to know that Imran provided such exceptional service throughout your selling process. We wish you the best with what comes next, and hope to work with you again in the future!
5/5
GoogleEmily from Foxtons in Earlsfield was fantastic in assisting with my property search. Even though l found my property through another agent in the end, she was consistently there doing her best to understand our property needs to correctly match against properties on offer and make suitable (not wild) suggestions, providing flexibility for appointments and upholding brilliant customer service and communications.
5/5
GoogleRupert at Foxtons, Earlsfield was a pleasure to work with from start to finish. Our transaction wasn't straight forward and we were under offer for 18 months. Despite this Rupert showed great patience and tenacity in getting the deal across the line. Most importantly Rupert was honest and a great communicator, so we never felt out of the picture. Nasir Malik
5/5
GoogleWe’ve just moved into a new place, very happy with the service we have received from Foxtons Earlsfield. Clear communication throughout and a lovely welcome pack on arrival. Poppy made the process easy and enjoyable, would highly recommend!
5/5
GoogleCarys and Imogen have been absolute saviours throughout this process - we had a TERRIBLE solicitor (avoid Ackroyd Legal) and Carys and Imogen literally did half of our solicitors job so that we could get the sale through in time - we honestly can't thank them enough! Thank you Carys & Imogen!!PositiveResponsiveness, Professionalism
5/5
GoogleI have been very pleased with Foxtons improved service recently, securing me two long term tenants. The informative website for landlords shows the effort put into arranging viewings. Liz Nowak has been very skilful and professional in dealing with previous tenants and has always been pleasingly accessible and helpful with her advice.PositiveResponsiveness, Professionalism
5/5
GoogleLaura and the team offered a great service from start to finish in the letting of our property. Communicated throughout and didnt rest until all was finalised
Thank you for the review, we are happy to hear that Laura and the team have provided consistently excellent service during your time working together.
5/5
GoogleAmazing service, I worked with a few staff - all of which are all so friendly. There is continuous efficient communication, with updates on new properties properties and offers etc. Foxtons is a good point of call for house hunting.
5/5
GoogleI have recently bought a property through Foxtons in Earlsfield. Carys has been absolutely amazing from start to finish. She made the process as easy as possible and was supportive and caring throughout. If you are thinking of buying or selling a house I cannot recommend Carys and her team morePositiveResponsiveness, Professionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Foxtons's London office has 188 reviews across 1 platform: 188 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Foxtons is rated 4.6 out of 5 across all 188 reviews, and 4.6 out of 5 on Google from 188 reviews, checked 9 October 2026.
Foxtons, 390-392 Garratt Lane, London SW18 4HP.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.