Foxtons London reviews

★★★★★ 1/5

Google

We used Foxtons to find tenants and collect rent. They are expensive, insist on all their fees being paid before you get a penny, are useless at communicating unless they can't money, don't return calls and don't take complaints seriously. They let arrears build up to nearly £5000 until I pointed it out. Their rent collection team was, in the words of the lettings support team "at least two weeks behind" in answering emails ie hadn't read emails that came in two weeks before. I could go on.

Salim · 3 September 2022

★★★★★ 5/5

Google

Gary Cooper has been fantastic in helping us find a property- he really invested time and effort into searching the market, organising viewings and following up. Would really recommend using him to find your dream property! Thanks Gary and Foxtons.PositiveQuality

Naina · 21 June 2021

★★★★★ 1/5

Google

It is a scam. All very nice at the beginning of the contract, then completely unhelpful during the contract. I was left without a working toilet in the flat for weeks and only when I threatened legal action I was given alternative accommodation. Then as soon as the contract finished and we had to deal with the deposit, no one replies to emails, everyone stops answering. I was charged for stuff that was never even in the house and 300£ for professional cleaning when the house was given to me domestically clean.

Giulia · 30 July 2022

★★★★★ 5/5

Google

Very happy with Foxton's Streatham, professional approach when you need it i.e., the all important negotiations at the beginning with the vendor and then at the end when completion needs everyone working hard to get over the line. Thomas Howe and Zaid Suleman were exemplary.

Rob · 29 July 2019

★★★★★ 5/5

Google

Foxtons are well known in the industry but this branch seems to have excelled their technique of being on it whilst offering the best customer experience. Bryan has been nothing but on it, whilst understanding my purchasing needs, remaining utterly flexible with my busy schedule.

Akiko · 29 July 2019

★★★★★ 5/5

Google

Really pleased. Great quality service. Dinishka was excellent .

R · 20 March 2024

★★★★★ 1/5

Google

Dealing with Foxtons, and this branch especially, has been the most stressful and worst experience of my life. Not healthy at 7 months pregnant. Sheer unprofessionalism, misleading listings, and a complete lack of humanity. Completely money-driven and will try to bleed you dry with as many unnecessary fees as possible. Avoid. Avoid. Avoid.NegativeProfessionalism

Faye · 21 June 2021

★★★★★ 5/5

Google

Andrew Agyara has been one of the best real estate agents and consultants that I have been able to find in London. He is attentive, educator at all times has been waiting to find the right property for us. 100% recommendable. Thanks Andrew!

Amor · 31 July 2019

★★★★★ 5/5

Google

My partner and I used Doms’ services to find our new home in Streatham. 3 words. What a legend. Passionate about his job and his customers, we were looked after from the beginning. I highly recommend using this office to find your next home. You get the impression that they genuinely care about what they do.

Pier · 20 March 2024

★★★★★ 5/5

Google

Had a great property search with Brandon - he really listened to what we were looking for and found the perfect place for us!

Emily · 20 March 2024

★★★★★ 1/5

Google

Woefully inadequate. Listed a property for sale with them but then had zero communication. After 6 months the listing quietly disappeared. Total waste of time.

Gareth · 21 June 2025

★★★★★ 5/5

Google

We had a really positive experience dealing with Brandon Douse, he’s been incredibly professional and helpful with taking us through the whole process from viewings to move-in. Additionally he’s made a great effort to help with any issues that have arisen since moving in to our flat. I’d highly recommend him & Foxton’s in future.

Ciara · 20 March 2024

★★★★★ 5/5

Google

Very happy with Foxton's Streatham, professional approach when you need it i.e., the all important negotiations at the beginning with the vendor and then at the end when completion needs everyone working hard to get over the line. Thomas Howe and Zaid Suleman were exemplary.

Rob · 30 July 2016

★★★★★ 5/5

Google

I found Andrew Agyara incredibly friendly, helpful and informative, and he was extremely dedicated to helping me find the right property. He clearly has a real talent for his job and I was surprised to learn he had only been doing it a short while. Will definitely be using Foxtons, and Andrew specifically, again in the future.

Sam · 31 July 2019

★★★★★ 5/5

Google

excellent service. always trying to make it as easy and quick as possible. fascinated by the attention of my landlady Nailah Cave

Vianny · 20 March 2024

★★★★★ 4/5

Google

Samuel and his team have been wonderful to work with. They are very efficient, responsive and helpful. My property was rented out within one day and they have assisted me throughout the whole process. I would definitely recommend them.

Hannah · 29 July 2019

★★★★★ 2/5

Google

Put my house up for rental. Positve: very good at getting viewings. Negative: absolutely rubbish at communication. Trying to get them to respond to emails is practically impossible. If you like to be kept informed about what's happening to your rental property then please be advised that these guys may not be the best option.

Ashar · 29 July 2019

★★★★★ 5/5

Google

My experience with Foxtons, Streatham branch has been excellent from the beginning of the sale process to completion. I was so impressed with the speed and efficiency they found a buyer for my flat which was during the height of the pandemics trend of Londoners downing tools for more spacious countryside homes! I felt the price was very competitive considering the market value of the property. This highlights that Foxtons and their team, which in my case was Dinishka Jayasena and Aaron Howard, are true experts in their field, they value their buyers and sellers equally and ensured all communication was clear and consistent throughout the process. I would have no hesitation recommend Foxtons, Streatham for buying or selling a property.PositiveResponsiveness, Quality, Professionalism, Value

Sukhi · 21 June 2021

★★★★★ 5/5

Google

Me and my partner are first time renters, so we went into the experience with not much clue of what and when to do things. Thankfully Emi, our estate agent, was an absolute star. She took our requirements and found and took us around four separate properties, answered any questions we had, and never tried to push a property onto us, simply helping us make our own minds up. Along side this, when we had decided on a property and were going through the admin process, she made it very clear exactly what we needed to do, and promptly replied any time we had any query’s. It made the whole experience so much easier and less stressful and I can’t recommend the company and the estate agent enough.

James · 12 June 2021

★★★★★ 5/5

Google

Received great customer service from Jeya at Foxtons! Always at the end of the phone and really had our interests at heart when looking for a property. Would really recommend Jeya for anyone looking to rent a property.

Rebecca · 29 July 2019

★★★★★ 5/5

Google

The most incredible service from Cynthia Mavila..at Streatham office. She was the best agent, she have been very patient with us, and she did a brilliant job. I couldn’t have found another person better than her. I recommend her a lot. Thank you once again Cynthia, as I told you, YOU ARE THE BEST!

Carla · 29 July 2019

★★★★★ 5/5

Google

Gary has been brilliant, we didn't buy through him in the end but he always checked in on us and was so informative about the area. He is lovely, an asset to Foxtons.

Creina · 17 February 2021

★★★★★ 4/5

Google

Thanks to Max, Sade and the rest of the team for being helpful and thoughtful with our property search. When we were let down by another agent they moved quickly to secure us a far better alternative.

Ify · 29 July 2019

★★★★★ 5/5

Google

Gary has been helping my brother and I with the search for a flat to buy, I can't fault his service in the slightest. He's super helpful, informative and keeps in contact with us. Thank you Gary!

Emma · 29 July 2019