Foxtons London reviews

★★★★★ 5/5

Google

My experience with Foxton's negotiator Dane Ward was excellent. He was very quick to respond to phone calls and emails and located several different properties which were in line with the criteria we set. Dane was always courteous and polite during our interaction and he used the feedback we provided after each viewing to refine our search. He quickly arranged second viewings when requested and answered any queries we had about the property. Importantly, we never felt as though we were being pushed towards a particular property leading to an excellent overall experience.

Tom · 29 July 2019

★★★★★ 5/5

Google

Chris Pearson was the best agent in Foxton, and amongst the other estate agents I came across when I needed a property. He listened very carefully to what I was seeking and very sensitively picked up more clues as we viewed properties together. He was never "pushy" as some of the others were,instead he "kept his ears to the ground", and as soon as he became aware of the perfect match he was swift in alerting me. Throughout the whole process he was the perfect attentive gentlemen. Others should learn from him. A real Star!!!!!!!

Judy · 29 July 2019

★★★★★ 5/5

Google

We have used Foxtons twice already, and both times we had the pleasure to be attended by Giorgia, from the Balham office. Our experience was amazing both times, as she is a highly motivated and fast paced person. She will pay attention to the details of what you are looking for, and then show you many options, drive you around, in a very effective way trying to view as many as possible on that day. Hard worker and great person to have worked with. Thank you Giorgia so much for all your help throughout our flat searching!!! You made the experience a great one! :)

Sofia · 29 July 2019

★★★★★ 5/5

Google

We dealt with a number of different estate agents during our search and James Hughes was by far the best. His professionalism and attention to detail was refreshing and we felt like he really cared about helping us find the right home. He listened carefully to what we wanted and only showed us properties that matched our requirements - something that a lot of other agents didn't seem to be bothered about! We would definitely contact James again when our current contract ends.

Nick · 29 July 2019

★★★★★ 5/5

Google

I would just like to say that Misbah is a credit to Foxtons. She was amazing from day one; ensuring she knew exactly what I wanted so she didn’t take me around any properties that were unsuitable, keeping me up to date with any new properties that came online, and just going out of her way to find a property for me. After meeting a lot of estate agents, I can honestly say Foxtons, and Misbah stood out by far.

Gemma · 29 July 2019

★★★★★ 5/5

Google

Looked after by Sonie during the property search process and the service was great! He would contact me regarding properties that had only been on the market for 5 minutes, which was a massive advantage given the market.

Ben · 20 March 2025

★★★★★ 5/5

Google

We had an amazing buying experience with Adam Fielden. He went above and beyond we can comfortably say we would not have got the deal done without him. Would 10/10 recommend using Adam for a sale or purchase!

Gemma · 20 March 2025

★★★★★ 5/5

Google

Lilah was very response and really helpful in getting everything sorted for us and very friendly in the process!

Melissa · 31 October 2023

★★★★★ 5/5

Google

Lilah Duckworth has been amazingly helpful and determined during my search for a rental property in this challenging market!

Photis · 31 October 2023

★★★★★ 5/5

Google

I tend not to ever write reviews, but on this occasion I felt compelled to. I recently sold my flat with James Redington at Foxtons Balham, and I can’t speak highly enough of him. He was always at the end of the phone, very dependable, honest, professional, incredibly experienced (in the local area), and above all, he genuinely cares about the client. I would recommend James to anyone in the local area looking to buy or selling a property.

Peter · 29 July 2019

★★★★★ 4/5

Google

We started our search for a new home to rent and were lucky enough to get Charlotte Ansell as our agent. Charlotte was incredible! We were constantly updated on news and new properties. She totally got what we were looking for and never made us feel uncomfortable by showing us properties outside of our budget. Charlotte and Sophie were so professional and an absolute delight to work with.

Zoe · 15 March 2022

★★★★★ 5/5

Google

Amelia in Balham is great!! We had tried to call multiple agents and she was the first one who answered and listened to all of our needs. We are still looking for a place as there is such limited options on the market at the moment but Amelia is always super responsive so we are confident we will get there with her help

Tamsin · 16 October 2022

★★★★★ 5/5

Google

Brilliant service overall - Special thanks to Alexandra who was my point of contact. She was there for every step of the way, making sure the process was as streamlined and simple as possible for someone as new to the city as me. Cheers!

Jacob · 20 March 2024

★★★★★ 5/5

Google

Great experience and support to guide me through my first home purchase. Zak was always helpful and energetic! Thanks 👍 …

Isa · 20 March 2025

★★★★★ 5/5

Google

Phoebe Leslie-Miller helped me find a property quickly and efficiently. She was professional throughout and worked with me to find me the right flat - I couldn't believe it when she told me she was new, from her professionalism and level of service I assumed she had been in the business for years!! If I ever have any property needs again I will come to Phoebe!

Holly · 31 October 2023

★★★★★ 5/5

Google

Highly recommend Adam Clay to anyone who’s searching for a flat! From the get go Adam was very attentive and responsive, finding new flats left and right which fit the criteria perfectly. He made flat-hunting seem stress-free and easy! All our questions were answered and we’d definitely go directly to him next time we ever need to hunt for a flat :))PositiveResponsiveness, Quality, Professionalism, Value

Tiffany · 22 June 2022

★★★★★ 5/5

Google

Friendly and professional. Great experience all round - thank you Alexandra!

April · 20 March 2024

★★★★★ 5/5

Google

Just bought my first property through Foxtons Balham, William Jonklaas was my estate agent. I have to say he was brilliant, really hit the criteria on the property search after I was looking for a long while before approaching Foxtons. Will made the process feel smooth! He is also polite, helpful and very professional! Thanks

James · 31 May 2023

★★★★★ 1/5

Google

We had a very negative experience with Foxtons, which made our move and the weeks leading up incredibly stressful. We had put off writing a Google review but unfortunately it’s been almost two months and the situation is still not completely resolved. Both Eddie and Sophie have been unresponsive and unsympathetic throughout our move in and the following months. We signed our rental contract in July, with our estate agent Eddie insisting we fill out every piece of paperwork and pay the substantial deposit that day. We did as that with no fuss, and then did not hear from Eddie for several weeks as we tried to arrange a viewing. We signed and paid rent from 29 September, and made our arrangements to end our previous tenancies and arrange a moving van around that contracted date. Then, foxtons told us we could not move in until the 1st because the old tenants were refusing to move out, which they tried to tell us was because tenants had rights to do that. This caused issues on our end with our previous landlord, as we had to beg them to let us stay an extra day (they had tenants moving in). Then, just three days before the move they told us we could not move in until 4pm, despite previously telling us 12 noon. We could not push back our former landlords back again, and we had to be out of our house by 12. Effectively, we were to be homeless between 12-4. Foxtons were very unsympathetic and unhelpful and blamed the old tenants for this. We eventually found a solution which involved paying an extra £250 to have our moving van hold our stuff for the four hours. Foxtons refused to reimburse us for that, although of course this was entirely their fault. When we got to the property and unloaded the van outside at 4pm (to avoid paying for an extra hour of the removal van), we were told we could not get in to the property until the inventory had been done by Foxtons. We waited til 5:30 for the cleaners to finish so that the inventory could be done. The cleaners told us that we could put our stuff upstairs, but foxtons said we were not allowed to enter until the inventory had been done, so we sat on the street with all of our stuff in the cold, waiting. When we called foxtons to say the cleaners had finished so they could do their inventory, we were told that the inventory had already been done. So, we had sat on the street with all of our stuff for 1.5 hours unnecessarily. When we were waiting, we bumped into the old tenants who explained they had had very similar issues with Eddie and foxtons. The showed us a text message from two months prior where they had told Eddie that they would not be out of the property any earlier than the 1st of October. We also found out that we had both been on the lease for the dates 29th September and 1st October, which is illegal. Foxtons had lied to us and told us we had not both been on the lease. Foxtons have agreed to reimburse us for the days we paid rent but were not allowed to enter our property, but it has been two months now and they are not replying to our emails about getting this reimbursement.NegativeResponsiveness, Quality, Professionalism, Value

Chloe · 22 June 2022

★★★★★ 5/5

Google

We had a brilliant experience with Sean when buying our property. He was knowledgeable, a great communicator and always available with advice and solutions to issues. His involvement made the process significantly more straightforward.

George · 20 February 2026

★★★★★ 5/5

Google

Myself and my partner were looking for flats in South London and dropped into Balham Foxtons, where we met Giorgia Patuzzo. From the get go, Giorgia was warm and friendly, making every effort to get to know exactly what we were looking for. We were driven to approximately 6 different properties over two days and viewed some really great flats, almost all of which we would have been really happy in. In the end we didn't go with Foxtons but we wouldn't hesitate to go there if we move again any time soon. So, if you are in Balham and need a flat- ask for Giorgia!

Mike · 31 July 2016

★★★★★ 4/5

Google

We started our search for a new home to rent and were lucky enough to get Charlotte Ansell as our agent. Charlotte was incredible! We were constantly updated on news and new properties. She totally got what we were looking for and never made us feel uncomfortable by showing us properties outside of our budget. Charlotte and Sophie were so professional and an absolute delight to work with.PositiveResponsiveness, Quality, Professionalism

Zoë · 22 June 2021

★★★★★ 5/5

Google

We were recently looking for a new home and whilst we ended up taking a property with a different agency, we were incredibly impressed with Adam at Foxtons. During our search, Adam was very friendly and helpful without being pushy and we always got the feeling he really cared about helping us which isn't always the case. We'd recommend Adam to anyone looking to move within the Toots/Balham area.PositiveProfessionalism

Matt · 26 August 2021

★★★★★ 5/5

Google

Thank you Lilah for being so helpful and making the process quick and easy!!

Grace · 30 November 2023