Foxtons London reviews

★★★★★ 5/5

Google

We were looking to rent a property, and I would wholeheartedly recommend Akshay from Foxtons Balham. From the very beginning of our search, he was extremely helpful and played a key role in helping us find a property we truly loved. He kept …

Isabella · 22 January 2026

★★★★★ 5/5

Google

By far the best experience we had with a real estate agent in South West London. Phoebe was attentive, listened to our requirements and genuinely cared about finding my partner and I a place to live. I couldn't recommend her more.

Natasha · 20 March 2025

★★★★★ 1/5

Google

Their alarm keeps going off in the middle of the night and in the evenings disturbing the neighbours.. no care in the world as it has not been sorted for weeks!!

Kristian · 22 July 2026

★★★★★ 5/5

Google

Massive shoutout to Will! My housemate and I have spent the last few months looking for a property to let and he’s gone above and beyond for us. He showed genuine consideration for our requirements and always went out of his way to help us with any questions and queries. Couldn’t recommend him enough! Absolute legend

Joy · 21 July 2025

★★★★★ 5/5

Google

We had an AMAZING experience with lettings agent Henry. He went above and beyond to help me and my husband in a very stressful time! He just made us feel comfortable from the very first phone enquiry, and took so much stress away. Thank you SO MUCH Henry. We are kinda bummed we’re not gonna see you again. Best of luck with your future!!

Giulia · 20 March 2025

★★★★★ 5/5

Google

Friendly staff and Torie was very helpful in helping us find our flat. Made the experience much easier.

Tom · 21 August 2025

★★★★★ 5/5

Google

Would highly recommend Zack and his team. Really tenacious and worked so hard to get deal over the line. If selling I would use him every time. Appreciate your help.

Pat · 20 March 2025

★★★★★ 5/5

Google

Amazing job by Foxtons and the team selling my property. A huge thank you especially to Kayode who went above and beyond. Kayode made sure that things were moving along, and any queries or issues were chased up and cleared up swiftly. Thank you also to the manager Tom. I would highly recommend and use them again when the time is right.

Zaki · 20 March 2025

★★★★★ 5/5

Google

I was so impressed with the personal support I received from Seb Ross at Foxtons Balham. He knew exactly what I was looking for and like threading a needle found the perfect place for me. The administration was seamless and in less that 48 hours my tenancy has been confirmed. This was impressive! Thank you Seb!! 😊 …

Des · 29 April 2025

★★★★★ 5/5

Google

Loved my experience with Pippa - super friendly, a great time showing me properties that spoke to my preferences!

Nina · 15 August 2026

★★★★★ 5/5

Google

Had an amazing experience with Akshay from the Foxtons Balham team - he really went above and beyond to help us and made the whole experience as seamless as possible. He showed us many excellent properties and helped us secure a great deal on our favourite.

Erica · 20 January 2026

★★★★★ 5/5

Google

Sonie was so helpful when we were starting out in the area and trying to find somewhere to live. He really listened to to the type of place we wanted and helped us secure somewhere great that we love. Thank you Sonie and Foxtons, we couldn't have wished for more!

Matthew · 20 March 2024

★★★★★ 5/5

Google

Phoebe was really proactive in sending listings that met our criteria. She helped us find a really lovely property which we’re very grateful to her for!

Dominic · 20 March 2025

★★★★★ 5/5

Google

Eddie Ismail is one of the best in the business. This was the first time I have attempted to let property in the UK, he explained the process, steps and things to watch for from the outset. Eddies communicating skills are outstanding. He showed genuine interest and motivation in the finding the property that was right for us. The whole process of letting a property went seamlessly well with Eddie keeping open, honest and regular communication through out. If you are looking for a real estate agent to to assist you in finding your next rental, Eddie comes highly recommended.

Tom · 30 July 2020

★★★★★ 5/5

Google

Shout out to Akshay in Lettings who was a huge help during my search for a rental in London. He was professional, responsive, and offered honest advice and great local knowledge. I’d highly recommend him to anyone looking to rent in London, a top-tier letting agent 😎 …

Antonio · 21 June 2025

★★★★★ 5/5

Google

Great experience from the start with Sean in the sale of my freehold house property in Balham. He was proactive (anticipating potential problems), responsive, and kept things moving smoothly through to completion.

Irfan · 17 April 2026

★★★★★ 5/5

Google

Sean and Beth at Foxtons were superb in the marketing of our maisonette in Blaham and in handling the often fraught sale process. We had had the property on the market for 6 months and no result with another well known London estate agent. …

Matthew · 22 December 2025

★★★★★ 5/5

Google

When I was searching a new place to live I went at some Estates Agents, and no one sort out. At Foxtons I meet Syrah on Saturday on 23 of November And she at the same time ask what I was looking for.2 bedrooms flat, and she straight show a flat and I make an offer. My offer was accepted and on 02 of December I moved from a old Flat to a New House. Many thanks Syrah Foxtons Balham.

Antonio · 4 December 2019

★★★★★ 5/5

Google

I had a very very good experience with Foxton's Balham and Misbah was who I dealt with. She went above and beyond to find us the perfect rental property in a very short amount of time due to time contraints on moving. Misbah was knowledgable on London on a whole and good places to look at living as a young professional. I could not recommend Misbah, and Foxtons enough and will be using them again when the time arises to find another place to rent.

Bradley · 3 December 2019

★★★★★ 5/5

Google

Phoebe was amazing from start to finish! Excellent customer service, friendly and was able to help us look exactly for what we wanted!

Harry · 20 March 2025

★★★★★ 5/5

Google

My husband and I have had a fantastic experience working with George Johnson and his manager, Guy Evans. We did an initial viewing of some places we'd seen online and didn't feel any connection, but George quickly zeroed in on what we were looking for and within the next viewing found us our dream flat in a neighborhood we hadn't considered for a property we'd overlooked online. Since then, he and the Foxton's team have patiently held our hands through the process of purchasing our first home. Can't recommend George and Guy enough!

Julie · 4 September 2019

★★★★★ 1/5

Google

Edit (22/5/18): Never heard from Joanna or Foxtons Balham after leaving this review. Extremely poor handling all around. Thankfully I found a property that was listed with Felicity J. Lord, and they have been marvelous from the get go. Working with Joana at Foxtons Balham has been a nightmare and confirmed all of the terrible things I have heard about Foxtons. I was open to using Foxtons because I really enjoyed their easy online lettings search tools, and because they seemed to have their digital game together. However, once past the initial online account setup, the Balham office have been clunky, unadaptive and self serving. Let me explain what happened with Joana specifically. I joined My Foxtons and included a lot of information regarding my search. I immediately heard from Edy Ruiz (Baron’s Court) and let her know that I was currently in the US but relocating this summer, so email was best for me. She sent me a list of questions and it was easy. Then I got an email from Joana saying she had been trying to reach me. I let her know that she needed to dial + for an international call, since I was currently in the US. So the next morning, bright and early at 5AM EDT (that’s right!), I get a call from Joana. She has, of course, woken me up for a deep sleep. I emailed her immediately after this happened to remind her that I was CURRENTLY in the US, as I had stated before, and that calls that early were not acceptable and were well outside normal operating business hours. So 3-4 hours goes by, I’ve lost about two hours of sleep and have groggily started my day, so I decided to send Joana another email letting her know that I was disappointed in her lack of response and service so far, but here are my needs and requirements and I hope we can work this out. Never heard from her again. I guess it is her way or the highway. So much for living in Balham, amirite? Awful, awful, awful.

Jessica · 31 July 2018

★★★★★ 5/5

Google

We recently rented a property with Sonie and it was by far the best renting experience we’ve ever had. From the initial property search to the actual moving, Sonie was very friendly, knowledgable and highly professional - he really listened to our needs and was super reactive, helped us to find the perfect flat - exactly what we were looking for - and was very efficient at negotiating everything. Every little bit was done with an extreme professionalism, attention to detail and thoughtfulness. It was certainly the best experience we’ve ever had with estate agencies. Thank you Sonie! Highly recommended xx

Missie · 2 December 2023

★★★★★ 5/5

Google

We had the smoothest experience of finding somewhere to let, mainly down to Phoebe and her hard work and attentiveness. Right from the start, she understood our requirements and was genuinely invested in finding us the dream place! She was friendly, always willing to help, and clear in her communications and as happy as us when we finalised everything. Could not recommend highly enough!

Theo · 20 March 2025