Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHave been provided with excellent service by Emily who has made my experience of renting easy and seamless.
Naomi · 7 May 2021
Agent replied · 30 July 2023
Dear Naomi, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Brook Green office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAmazing work Gaetano! thank you so much for your help!
Alessandro · 30 July 2022
Agent replied · 30 July 2023
Dear Alessandro. Thank you for sharing your kind words about Gaetano. Your comments are much appreciated by the Brook Green team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAlways a professional stance - keen and attentive - a great team to work with. Made every effort to secure a letting
J · 29 July 2019
Agent replied
Dear J, Thank you for your review regarding your experience with our Brook Green office. I am delighted to read that we have achieved our aim of delivering a five star service to our customers and clients. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Administrator.
★★★★★ 5/5
GoogleGreat services. Christian from the brook green office was really helpful multiple times during my tenancy. I would certainly recomand their services!
Ouf · 29 July 2019
Agent replied
Dear Bien, Having read your review, we would like thank you for your feedback about our Brook Green Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleEnthusiastic yet professional service throughout. Very happy with the whole process and grateful for the support and guidance.
Andy · 11 August 2020
Agent replied
Dear Andy, Thank you for the great five star review! Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleAmazing service , very pleased with everything. Will highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Tyrese · 20 June 2021
Agent replied · 19 June 2024
Dear Tyrese, Thank you for your kind words regarding our Brook Green office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleI was very pleased the way Christian handled letting out my flat with good rapport with the tenant and myself.
Shalina · 29 July 2019
Agent replied
Dear Lina, Thank you very much for your great review regarding our Brook Green Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleAlways a professional stance - keen and attentive - a great team to work with. Made every effort to secure a letting
John · 1 October 2017
Agent replied · 30 September 2023
Dear J, Thank you for your review regarding your experience with our Brook Green office. I am delighted to read that we have achieved our aim of delivering a five star service to our customers and clients. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Administrator.
★★★★★ 5/5
GoogleBoth sales and letting teams were truly professional and really helpful all round... thank you guys!
Samireh · 10 September 2020
Agent replied
Dear Samira, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleBrilliant Estate Agents. They were so helpful and attentive throughout the process of finding a new property.
Katie · 9 February 2020
Agent replied
Dear Katie, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGreat people at Chards, with a great landlord. Makes life a lot easier, with a safe feeling.
Dennis · 29 July 2019
Agent replied
Dear Dennis, Thank you very much for your great review regarding our Brook Green Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Plews Head of Customer Relations
★★★★★ 4/5
GoogleLovely experience with very enthusiastic staff. Always happy to help and take feedback very well. (rented)
Tash · 29 July 2019
Agent replied
Dear Tash, I am writing to say thank you for your kind comments about the service you received from our Brook Green Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 4/5
GoogleExcellent service from Joshua and Christian. Very professional and friendly through the whole process.
Logan · 10 March 2020
Agent replied
Dear Logan, Thank you for taking the time in providing such lovely comments about Joshua & Christian in our Brook Green office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGiles found us our dream home. Thank you for all the great job and efficiency.
Gabriela · 29 July 2019
Agent replied
Dear Gabriela, Thank you very much for your great review regarding our Brook Green Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 4/5
GoogleLovely experience with very enthusiastic staff. Always happy to help and take feedback very well. (rented)
Tash · 31 July 2017
Agent replied · 30 July 2023
Dear Tash, I am writing to say thank you for your kind comments about the service you received from our Brook Green Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleWe are happy with the kindness and promptness of our current property manager.
Runa · 29 July 2019
Agent replied
Dear Runa, We are delighted to read that our Brook Green Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleWe are happy with the kindness and promptness of our current property manager.
R · 21 June 2019
Agent replied · 19 June 2024
Dear Runa, We are delighted to read that our Brook Green Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleChard in brookgreen are very friendly and professional. I would high recommended.
Qing · 29 July 2019
Agent replied
Dear Qing Qing, thank you very much for taking the time to leave your five star review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleHighly professional staff. It was a pleasure working with Christian Pengelly
Andrey · 29 July 2019
Agent replied
Dear Andrey, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Brook Green Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleSince 2015 i have had nothing but fantastic service and care from Mrs Marika Nikolli she is genuine and is always very quick at solving any issues that may occur. i would describe Marika as very professional,efficient and reliable and would 100% recommend.
Zia · 29 July 2019
★★★★★ 5/5
GoogleExcellent professional agents.
Highly recommended.
Look no further.
Elizabeth · 11 August 2020
Agent replied
Dear Elizabeth, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleA very good experience with personal attention. Thank you.
Akhilesh · 9 February 2020
Agent replied
Dear Akhilesh, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GooglePerfect renting experience, great staff and amazing service. Highly recommended!!
Veronica · 29 July 2019
Agent replied
Dear Veronica, We are delighted to read that our Brook Green Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleVery competent staff. Was glad to cooperate with them.
Julia · 29 July 2019
Agent replied
Dear Julia, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Brook Green Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.