Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat experience with Fletchers and a new starter to the office, Anthony. He understood what we were looking for a certainly delivered with a personal service. Very happy with our decision to use this agency!
David · 29 July 2019
Agent replied
Dear David, Thank you very much for your great review regarding our Brook Green Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleProfessional and helpful letting agent. Was able to find tenants quickly and assist with their requirements prior to move in. Despite not managing the property for us they regularly check in to ensure all is well. Would recommend.
S · 8 February 2017
Agent replied
Dear Serena, Thank you for your five star review regarding our Brook Green office. We would love the opportunity to work with you have again and wish you the best of luck for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleGiles exceeded our expectations and we have a home that is better than we had hoped for. The entire team (Christian & Carmel) have been a fantastic help - even with outside items around the area.
Bradley · 31 July 2018
Agent replied
Dear Bradley, Having read your review, we would like thank you for your feedback about our Brook Green Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleOur estate agent, Christian, was helpful, honest and patiently answered our (many) questions. He found us a great place at a great price and was pleasant throughout - I'm very happy to recommend Fletchers.
Y · 29 July 2019
Agent replied
Dear Y H, Having read your review, we would like thank you for your feedback about our Brook Green Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleChard have twice successfully let my property in Brook Green. On both occasions they found excellent tenants who stayed long-term. James provided a great service and I found him to be very helpful.
Rob · 29 July 2019
Agent replied
Dear Mr Wilson, Thank you for taking the time to leave your review. We are delighted to hear that James and the Brook Green team have let two of your properties and have found you excellent long term tenants. We pride ourselves on delivering a 5 star service and wish you the best of luck in the future. Kind regards, Sam Farnan Customer Relations Administrator
★★★★★ 5/5
GoogleI found my first flat in London through Fletchers. Joshua and other agents are very helpful and response to my request quickly. Thank you very much for the help. I recommend it.
Bing-Yin · 2 December 2019
Agent replied
Dear Bing, I am writing to say thank you for your kind comments about the service you received from our Brook Green Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleFully recommend.
I was on the phone with Paulina and she provide me all the informations I needed.
Kasia · 30 July 2022
Agent replied · 30 July 2023
Dear Kasia. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI had the best experience with this property agency. Very professional collaboration! Truly recommended!
Mary · 2 December 2022
Agent replied · 30 July 2023
Dear Mary, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThe sales team is 10/10! Definitely would use fletchers again!
Rocco · 1 April 2023
Agent replied · 30 July 2023
Dear Rocco, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleExcellent experience, very good agents. We interacted with Joshua and were absolutely happy of the service he delivered. Very professional, and excellent suggestions. I recommend this agency and Joshua 100%.
Alex · 29 July 2019
Agent replied
Dear Alex, We appreciate you taking the time to submit your review regarding the service you received from our Brook Green Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI found my home because of Paulina. She is really helpful and kind person.
Paulina · 30 September 2022
Agent replied · 30 September 2023
Dear Kasia, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Brook Green office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThese guys have been very helful during the whole purchase process.
Jie · 1 January 2023
Agent replied · 30 July 2023
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI found my home because of Paulina. She is really helpful and kind person.
Kasia · 30 July 2022
Agent replied · 30 July 2023
Dear Kasia, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Brook Green office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleReally great team, really helpful and knowledgeable about their properties
Generallia · 2 December 2022
Agent replied · 30 July 2023
Dear Generallia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleHaving dealt with Fletchers for some years now, I'm delighted with their lettings team from start to finish & the expertise managed by Christian.
Paul · 30 July 2020
Agent replied
Dear Paul, Thank you very much for your great review regarding our Brook Green Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 4/5
GoogleGreat company who were really useful in helping us find a flat when moving to London! Personal and attentive (but not pushy) - would really recommend!
Edward · 29 July 2019
Agent replied
Dear Edward, I am writing to say thank you for your kind comments about the service you received from our Brook Green Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleNice place on irving road service form paulina was kind and amazing
Shereen · 30 July 2022
Agent replied · 30 July 2023
Dear Shereen. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleDefinitely the best letting agents we have been with. Both Joshua and Christian have been super helpful and understanding. Highly recommend 👍🏽 …
Sara · 30 July 2020
Agent replied
Dear Sara, Thank you for your kind words regarding our Brook Green office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI had great experience and the team (Christian, Carmel, and Gile) was very professional and fast in providing the service. I would highly recommend fletchers.
Musab · 29 July 2019
Agent replied
Dear Musab, Thank you for your review regarding your experience with our Brook Green Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations
★★★★★ 5/5
GoogleThank you so much for today, you made our day Gaetano!
Ogrion · 30 July 2022
Agent replied · 30 July 2023
Dear Ogrion, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Brook Green office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleCurrently dealing with Ava who has been highly responsive and professional.
Tammie · 30 July 2022
Agent replied · 30 July 2023
Dear Tammie, thank you for taking the time to leave a 5* review for our Brook Green office. Kind regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleGreat service! Nikki helped us find a perfect home. She was extremely helpful, kind and always available. Thank you for your hard work!
Bo · 10 March 2020
Agent replied
Dear Bo Hitzert, Thank you so much for the fantastic feedback, the team at Fletchers Brook Green are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleAmazing work Gaetano. It was a pleasure to work with you!PositiveProfessionalism
Emanuele · 20 June 2022
Agent replied · 19 June 2024
Dear Emauele, thank you for taking the time to leave a 5* review for Gaetano and the team in our Brook Green office. Kind regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleI have been in London for a few months, looking for a nice flat in Brook Green.. they have been given the best possible advice to rent a very nice flat. Kindness, availability and expertise. Super recommended if you have to take a house in this area. Thanks again Fletchers!
Pietro · 7 May 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
