Trusted Agent profile

Fletchers reviews

4.9

★★★★★ Excellent

546 reviews across 1 platform

58 Turnham Green Terrace, London W4 1QP

Fletchers's London office at 58 Turnham Green Terrace is rated 4.9 out of 5 across 546 reviews on 1 platform, including 546 Google reviews rated 4.9. Checked 9 October 2026.

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4.9 / 5

546

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Hannah was so helpful in helping me to find my new home! Was so informative and friendly during the viewings and went above and beyond to answer all the questions and queries I had! Definitely recommend Fletchers for your property search !!!

T · 20 January 2026

Agent replied · 20 March 2026

Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asha

5/5

Google

Fletchers showed great perseverance in managing the sale of our property and achieved an excellent result for us. A special thank you to Ema and the wider team for their guidance, professionalism, and support throughout the entire process.

Ben · 20 February 2026

Agent replied · 20 March 2026

Dear Ben, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Emanuele. Please do not hesitate to contact us again. Kind regards, Asha

5/5

Google

I recently worked with George to find a new place to rent, and it was one of the smoothest moving experiences I’ve ever had. He was incredibly responsive, understood exactly what I was looking for, and ultimately found us our dream flat. I couldn’t recommend him highly enough.

Stephen · 20 November 2025

Agent replied · 20 March 2026

Dear Stephen, Thank you for taking the time to leave a wonderful 5 star Google review. George will be thrilled to read your kind comments. Kind regards, Asha

5/5

Google

George Forde has been a great help over the last few weeks. Super friendly, professional, and made the whole renting process really easy. He kept me updated the whole way and went the extra mile to make sure everything went smoothly. Couldn’t recommend him enough!

Séan · 20 November 2025

Agent replied · 20 March 2026

Dear Séan, We really appreciate you taking the time to leave such lovely comments about George. He will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asha

5/5

Google

Ema was amazing - we had quite a complicated/stressful selling process (for various reasons relating to both solicitor-issues on our sale and tension with the onward property purchase) and I have no doubt that without Ema’s tireless efforts it would not have been possible to get this over the line. She worked tirelessly to communicate with the buyer, our onward property purchase estate agents and the solicitors to close the sale - all while being highly personable and genuinely a pleasure to deal with. Thank you Ema, Fletchers are lucky to have you.

Hannah · 24 September 2024

Agent replied · 24 October 2024

Dear Hannah, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ema. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team

5/5

Google

Ema provided amazing support throughout the purchase process of a flat. She constantly followed up to make sure it completed on time. She was accommodating and responsive. Huge thanks to Ema for help!

Jay · 20 February 2026

Agent replied · 20 March 2026

Dear Jay, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

I can't thank Emma enough for her outstanding service throughout the sale of my flat. From the very beginning, Emma was a true professional, knowledgeable, communicative, and genuinely invested in achieving the best possible outcome for me. Emma's dedication was evident in every aspect of the process. She kept me informed at every step, addressing any concerns promptly and ensuring that everything ran smoothly. Her friendly and approachable nature made it easy to trust her advice and expertise. If you're looking for an estate agent who is not only highly competent but also genuinely cares about her clients, I wholeheartedly recommend Emma. She truly made the difference in my property sale, and I couldn't be happier with the results. Thank you Emma

Noreen · 18 August 2024

Agent replied · 24 October 2024

Dear Noreen, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah, Customer Relations Team

5/5

Google

We were buying our first flat and the process was long and drawn out because of legals, freeholder back and forth and other snags along the way. Jack was great and supported us through the process every step of the way. His enthusiasm and consistent bright attitude really helped us during many frustrating times. Fletchers originally allocated us a different estate agent who we didn’t get on anywhere near as well with. Ultimately jack stepped in at the right time and helped manage things between us as the buyer and the selling party, especially in getting things over the line. Thank you Jack we are now very happy in our new home together! Great to have you with us during this process.

Max · 18 August 2024

Agent replied · 25 August 2024

Dear Max, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah, Customer Relations Team

4/5

Google

Dear Fletchers Brook Green, thank you for all the viewings and suggestions from August 2025 to February 2026. Special thanks to Chloe for all her listening and care. Thank you.

Pablo · 27 February 2026

Agent replied · 20 March 2026

Dear Pablo, Thank you for the Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asha

5/5

Google

I have recently sold a house through Fletchers and I would like to thank Chloe and Emanuele for excellent service. I have tried other agents but Fletchers have gone above and beyond. They deserve 7 stars, thank you again.

Gulam · 20 November 2025

Agent replied · 20 March 2026

Dear Gulam, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Brook Green office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asha

5/5

Google

Purchasing a property is never an easy task but our journey was made easy by Herman Inthuvarman! Over a period of 9 months Herman consistently demonstrated the utmost professionalism. His attention to detail, his communication skills and his respectful demeanour allowed for a symbiotic relationship. Thank you Herman for all your hard work. You are a true asset to Fletchers!

Sagheer · 20 March 2025

Agent replied · 11 December 2024

Dear Sagheer, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah

5/5

Google

I just want to pass a massive thanks to Josh Winton for all his assistance. His communications throughout were excellent which made the moving process so much less stressful. I can highly recommend Fletchers in Brook Green

Dan · 20 November 2025

Agent replied · 20 March 2026

Dear Dan, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Josh. Please do not hesitate to contact us again. Kind regards, Asha

5/5

Google

Chloe is highly professional, super helpful, and great to work with. She regularly connects us at Fiberpay with her international clients for currency exchange support, and collaborating with her is always a smooth and an enjoyable experience!!

Sam · 20 November 2025

Agent replied · 20 March 2026

Dear Sam, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Chloe. Please do not hesitate to contact us again. Kind regards, Asha

5/5

Google

Chloe is a hero - truly sticks with you during the process of selling a property. Helpful, easy to talk to and goes to bat for you... exactly what you want!

Charlie · 20 December 2025

Agent replied · 20 March 2026

Dear Charlie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asha

5/5

Google

My experience purchasing through Fletchers has been excellent, and much of that is down to Ema. This has been a more complicated transaction for various reasons, but Ema handled every challenge with patience, professionalism, and genuine commitment. She was always quick to respond, proactive in resolving issues, and consistently went the extra mile to ensure progress. Thanks to her support, a stressful process felt far more manageable. I would happily recommend Fletchers to anyone considering buying or selling.

Andrew · 20 December 2025

Agent replied · 20 March 2026

Dear Andrew, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ema. Please do not hesitate to contact us again. Kind regards, Asha

5/5

Google

George was brilliant. Absolutely smashing service and I had a lot of questions and he was able to answer them all. Couldn’t ask for better. Thanks George and hopefully do business again soon.

John · 20 November 2025

Agent replied · 20 March 2026

Dear John, Thank you for taking the time to leave a wonderful 5 star Google review. George will be thrilled to read your kind comments. Kind regards, Asha

5/5

Google

It was a great pleasure to be working with Jack Dann. He was very knowledgeable in this field. All his recommendations are also on point. Everything went smoothly and in a timely manner. I have tons of questions but he was so patient and helpful in answering those. He was also so understanding of my circumstances. Jack was able to convert the stress situation into an opportunity. What a wise man indeed:) I would definitely love to work with him again

Housing · 24 January 2024

Agent replied · 24 March 2024

Dear Housing pal, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

George was really helpful in the process of securing my new rental. He was knowledgeable and kept me in the loop for the whole process. Couldn’t recommend him enough!

Josh · 20 November 2025

Agent replied · 20 March 2026

Dear Josh, Thank you for your kind comments regarding George and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asha

5/5

Google

Chloe was very helpful in the process of acquiring my flat, and was extremely approachable on any matter concerning the property.

Nathan · 20 January 2026

Agent replied · 20 March 2026

Dear Nathan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asha

5/5

Google

A big thank you to Emma and the team for all the work over the years. Emma, you've been a rock!

Nicholas · 20 January 2026

Agent replied · 20 March 2026

Dear Nicholas, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asha

5/5

Google

I must say George was a great host when showing me through an apartment. Works hard and had all the minor details ratified instantly. Great experience overall.

James · 20 November 2025

Agent replied · 20 March 2026

Dear James Thank you for taking the time to leave a wonderful 5 star Google review. George will be thrilled to read your kind comments. Kind regards, Asha

5/5

Google

Joshua and team at this office are very professional and the process was smooth. Compared to other agencies in London, have had a much more professional experience with Fletchers. They are responsive both on the admin side and property management. Would recommend fletchers to anyone seeking a reliable company.

Chris · 20 March 2025

Agent replied · 20 March 2026

Dear Chris, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah

5/5

Google

I recently used Fletchers to purchase a property in West Kensington and would say they are the best agents I've worked with to date. The initial viewings with Liam were easy and enjoyable, it didn’t feel too forced however I felt confident knowing they understood the market and local area. The team had picked out 4-5 properties either side of my budget which gave me a useful picture of what was on the market. They also gave me printed brochures of the properties which was a nice touch. After making an offer, Ema was extremely efficient at moving the sale forward while giving me realistic timelines and expectations. I felt they were genuine and we tackled any problems quickly and found solutions. I had regular communication from Fletchers at all points and found them very responsive. I would recommend Fletchers for purchasing!

Amy · 23 September 2023

Agent replied · 30 September 2023

Dear Amy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

George was a pleasure to work with. He made the leasing process smooth and stress-free, communicated clearly throughout, and was always quick to help. Highly recommend

Daniel · 20 November 2025

Agent replied · 20 March 2026

Dear Daniel, We really appreciate you taking the time to leave such lovely comments about George. He will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asha

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Questions about Fletchers

How many reviews does Fletchers have?

Fletchers's London office has 546 reviews across 1 platform: 546 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Fletchers's rating?

Fletchers is rated 4.9 out of 5 across all 546 reviews, and 4.9 out of 5 on Google from 546 reviews, checked 9 October 2026.

Where is Fletchers's London office?

Fletchers, 58 Turnham Green Terrace, London W4 1QP.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.