Trusted Agent profile · London
★★★★★
574 reviews across 1 platform
58 Turnham Green Terrace, London, W4 1QP
Fletchers's office in London, at 58 Turnham Green Terrace, is rated 4.9 out of 5 across 574 reviews on 1 platform, including 574 Google reviews rated 4.9.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleAmazing experience, Thanks to Gaetano for his amazing work!!
We are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleThanks to Gaetano and his amazing work! Love it.
Dear Paky, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Brook Green office. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleEmily Martin helped us secure our new flat and she was brilliant - really candid and clear all the way through. I never felt like I was being rushed or pressured during the process. Fletchers also have a system which helps get all of your bills set up which is handy. So far, a really good experience.
Dear Lucy We are thrilled to hear that you are pleased with the service you have received from our Brook Green office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe found our lovely one bedroom flat thanks to Antony. All services were fast and convenient. Can’t wait to move in soon.
Dear Vladimir, Having read your review, we would like thank you for your feedback about our Brook Green Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleThanks to Gaetano and his amazing work! Love it.PositiveProfessionalism
Dear Paky, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Brook Green office. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleThe staff at Flertchers Book Green have been amazing to us, especially Nikky and Christian. Very professional and lovely as well!
Dear Sofia, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Brook Green Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleGreat service. I loved the property. I strongly recommend it. Josh was my agent and he delivered a great customer service.
Dear Sara, We appreciate you taking the time to submit your review regarding the service you received from our Brook Green Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleGreat advice and support from Ema, who facilitated the whole process from offer to completion! Highly recommended if you are trying to buy or sell a property
Dear Valeria, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Sarah, Customer Relations Team
5/5
GoogleThank you Gaetano, you deserve 5 star service!PositiveProfessionalism
Dear Alessandra. Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleThanks to Gaetano and his Amazing work
Dear Stella, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Sarah Tranter Customer Relations Team
5/5
GoogleWe had a complicated purchase within a very long chain. Fletchers has been great dealing with this difficult situation, contacting all the players, keeping us updated, telling us how things really were (and not what we might want to hear!). A great partner to have for such an important transaction!
Dear Andreanne, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations TeamF
5/5
GoogleFantastic experience with Herman of Fletchers at Brook Green. New to the UK, he really helped find a great place. Perfect! Thanks, Herman!
Dear James, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
5/5
GoogleJosh helped me find a place and was with me the whole way. He was very open, honest, easy to talk to, and helped me through the process. I cannot recommend him enough. He should be your first call if you're looking for a property in the area.
Dear Joe, Thank you for your kind comments regarding Josh and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleThank you for a job well done. Emma Fiorini and Jack Dunn did an outstanding job in communicating clearly and effectively and seeing the process through to a successful completion. Very thankful for your help.
Dear Rudy, Thank you for your kind comments regarding Emma and Jack and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe found our flat through Fletchers, we are very happy. Joshua is amazing! Thanks to all the team!
Dear Sekkat, Thank you for your review regarding your experience with our Brook Green Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleJacob was helpful and prompt
Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Brook Green office. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI have had a pleasure to.work.with Joshua, although the property that we finally put an offer was not with him, but by far he has been the most professional and friendly of the consultants we have met. He has always given our space to think, and when other agents would leave the following up, Joshua always made sure to catchup and see where we are at.
Dear Umang, We are delighted to read that our Brook Green Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleI wanted to leave a 5 star review for Joshua and his 5 star service. Joshua felt like he was on our side from the start, ensuring both sides of the parties upheld their promises stipulated in the contract. Thanks again, would definitely recommend the Fletcher Brook Green team.
Dear Sam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleGot shown to our new home by Joshua at Fletcher's. After 8 months of trying to find somewhere and being shown by other companies homes that we specifically didn't ask to see, Joshua found us the perfect place based on our criteria. Very professional process from showing us around the house to aftercare and finalising our tenancy agreement. Highly recommended!!!
Dear Vincent, We are delighted to hear you received a great 5 star service, we very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter Customer Relations Team
5/5
GoogleJack Dann has helped me tremendously sell my flat with a complicated purchase. Fletchers are always professional and efficient and I use them for my all my sales.
Dear Jennna, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleGaetano Signorile from Fletchers realestate provided us with a true 5 star service. Whilst moving from another continent has been stressful for the family, Gaetano's help finding the best property to settle in was very much appreciated. The application process was seamless and straightforward. Strongly recommended.
Dear Ahmed, Thank you for your review, and mentioning your experience with Gaetano in our Brook Green office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI went into fletchers to get keys for a client. The team were really friendly and helpful!
Dear Jay, Thank you for your kind comments regarding the Brook Green team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
5/5
GoogleProfessional and high quality service. Joshua was very helpful and our move was swift and hassle free.
Dear Hassan, We appreciate you taking the time to submit your review regarding the service you received from our Brook Green Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleNikki was super helpful, she really helped suggest locations based on what I was looking for.
Dear Irfan, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Brook Green Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
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